Name: MainStay Suites Coeur d'Alene
Address: 702 W. Appleway Avenue, Building B, Coeur d'Alene, Idaho, United States of America, Coeur d'Alene, Idaho, US
Price range: $104–$144 per night
Rating: 8.37

What guests think

At MainStay Suites Coeur d'Alene, travelers often note clean, spacious suites with kitchenettes and friendly staff, while drawbacks include inconsistent housekeeping and maintenance, variable breakfast quality, pool or hot tub closures, elevator issues, and traffic noise from the interstate.

Suites are roomy and equipped with full kitchens, making them practical for families and longer stays. Service is frequently friendly, but several reviews cite slow or chaotic check-ins, limited follow-up on issues, and uneven staffing or training. Expect a convenient, value-focused stay with plenty of space, but be aware of occasional service inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are on site, but guests repeatedly report hot tub closures, cold water, and crowding; elevators can be slow or malfunctioning, and parking ranges from adequate to dark or under construction.

Related guest reviews

10

Christabel

May 27, 2025

·

Stayed 2 nights

Clean, spacious, later pool hours, easy check in, great free breakfast. Right off the interstate but back far enough to avoid road noise. Will stay again! (Super close to ball fields at Ramsey park which was our purpose this trip.)

10

William J

May 23, 2025

·

Stayed 1 night

Other than a slow elevator, this place was great !

6

Whitney

Jun 29, 2025

·

Stayed 2 nights

check in staff not very welcoming. Check out staff were much nicer. Shower was dirty. Dishes were dirty. Elevator parts were broken and felt unsaf Every time we would go in or out of the elevator. All the trashes outside were full both days.

10

Cameron

Aug 8, 2023

·

Stayed 1 night

Roomy and clean guest suite with kitchenette. Pool is TINY and in summer was too full of families to use.

6

Ed

May 28, 2025

·

Stayed 2 nights

The hot tub/spa which we had looked forward to using was down for maintenance the days we were there. Had requested an early check in which was told the day before wouldn't be a problem but after repeated attempts to try and check in was not able to

6

Gregory

Oct 28, 2024

·

Stayed 1 night

The elevator was slow and outdated

6

Audrey

Sep 24, 2025

·

Stayed 1 night

Parking lot was very dark, most of the lights were not working. The bed was incredibly uncomfortable. The room was very clean, and there was an abundance of storage space. The staff was very friendly and kind.

8

Daniel

Jul 4, 2024

·

Stayed 2 nights

The room was great and spacious, however, the pull out couch was not comfortable at all. I would recommend getting some sort of pad or better mattress to go on these beds. The indoor pool was not heated, and FREEZING! It made the hot tub feel amazing! The staff was all great!

2

Carla

Oct 4, 2025

·

Stayed 1 night

The toilet in our room was loose and you could literally move it back and forth, dust on the top of the fridge was thick, dishes in the dishwasher were stained, exercise room didn’t have disinfectant spray for the machines, seat on the bike was broken , and the parking lot was completely demoed so no place to park at all, disappointing for 160 dollars

8

Katrina

Sep 18, 2023

·

Stayed 1 night

One of the main reasons I chose to stay here as a family is because of the price compared to others and it had a pool and hot tub. Well, the night we were there, the heater was broken and the pool was cold. Also, the hot tub was under maintenance, and we could not use.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms clean, but others noted dirty or moldy tubs and showers, pet hair or odors, dusty surfaces, and dishes that weren’t fully clean.

Related guest reviews

6

Judy

Aug 24, 2025

·

Stayed 1 night

Dirty areas in the bathroom. Shower didn’t have any ledges for soap, shampoo, conditioner. Just one really small one. Right beside the freeway, thus VERY noisy & hard to sleep!!

4

debra

Sep 8, 2025

·

Stayed 1 night

The bottom of the bathtub was disgusting. Mold around the caulking and cracked flooring.

6

Whitney

Jun 29, 2025

·

Stayed 2 nights

check in staff not very welcoming. Check out staff were much nicer. Shower was dirty. Dishes were dirty. Elevator parts were broken and felt unsaf Every time we would go in or out of the elevator. All the trashes outside were full both days.

2

Bogdan A

Aug 15, 2025

·

Stayed 1 night

Breakfast was good Hotel & room was outdated & dirty. Shower had mold & a crack in the shower & smelled musty in the room.

6

Jose

Jun 16, 2025

·

Stayed 1 night

Bathroom was not clean. Found hair on the shower wall. Only 1 tiny shampoo bottle for 2 adults/2kids. Carpet was not vacuumed and dirty shelves. Staff was friendly. Breakfast was okay. Location was convenient.

2

Carla

Oct 4, 2025

·

Stayed 1 night

The toilet in our room was loose and you could literally move it back and forth, dust on the top of the fridge was thick, dishes in the dishwasher were stained, exercise room didn’t have disinfectant spray for the machines, seat on the bike was broken , and the parking lot was completely demoed so no place to park at all, disappointing for 160 dollars

6

Lonnie

Aug 26, 2025

·

Stayed 2 nights

Location is good - close enough to restaurants and fairgrounds. Room was NOT completely clean. Salt and water ring (from a glass?) were on top of the refrigerator. Lining around shower wasn't clean. Hotel lobby had dirty floor - just needed more frequent vacuuming. Bed and pillows were comfortable and everything else seemed clean. We could hear clomping footsteps from the room above us whenever the room was occupied.

10

Katie

Oct 28, 2025

·

Stayed 1 night

Staff and cleanliness - top notch.

6

Shena

Mar 24, 2025

·

Stayed 2 nights

LOVED our room and the overall 2-night stay. Wanted to give 5 stars because it reminded me of what a hotel stay USED to be in the 80's. They keep the pool open, the hot tub/spa is still functioning. They have staff that keep up the breakfast so it doesn't run out. Three stars ONLY because of cleanliness. The pink hoo around the shower is totally cleanable. It's bacteria and needs cleaned. The bathroom vent is filthy. A scrub brush/broom over the bathroom floor would take a few extra minutes. Not sure how long the dishes sat in dishwasher so we ran it again. The greasy fingerprints in most all the cabinets around the handles could use a cleaning. If it was cleaner definitely would be a 5 star in my book. Also, rotate the mattress please. Upload photo isn't working.

2

Alyssa

Aug 23, 2024

·

Stayed 2 nights

Dirty and room was full of dog hair.

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Rooms

Rooms are generally spacious with kitchens and comfortable beds, suiting families and longer stays. Common drawbacks include dated features, poor lighting or sliding bathroom doors without locks, road noise, and occasional AC problems or uncomfortable sofa beds.

Related guest reviews

8

Ellyn

Aug 10, 2025

·

Stayed 1 night

Good stay on our longer roadtrip. Breakfast was great and the breakfast staff so sweet. Big room with small kitchen. Very comfortable for our family.

8

Fred

Aug 10, 2025

·

Stayed 2 nights

Large, comfortable room. However, the main seating area around the couch had NO lighting, and it needs a light. Bathroom needs grab bars.

10

Cindy

Jul 28, 2025

·

Stayed 1 night

This hotel was excellent and spacious. It had a full kitchen which I didn't expect. It was clean and comfortable. The only thing I was disappointed with was the complimentary shampoo and soap. There was not enough and it seemed very cheap compared to the room.

10

Michael

Aug 10, 2025

·

Stayed 1 night

Room and bedding were very new and clean.

8

Brian

Aug 19, 2025

·

Stayed 2 nights

Our only real complaint was breakfast. Everything is gone before getting any. Quality of the food was pretty nasty. No bagels and only oranges for fruit. Cereal always gone. Road noise through the windows was crazy. Definitely need to upgrade windows.

10

Renee

Sep 6, 2025

·

Stayed 1 night

Super comfy bed! Very quiet and clean.

2

Timothy

Sep 3, 2025

·

Stayed 2 nights

AC was broken. Sweltering heat for a couple nights. Spoke with desk agent who reassured me management would DEFINITELY follow up. It has been over a week and I have still not heard back from management.

6

Matthew

Sep 12, 2025

·

Stayed 1 night

Air conditioning qas out of order. We were oretty miserable.

8

Amy

Dec 30, 2025

·

Stayed 2 nights

The beds were really comfortable and the room was spacious.

10

Teresa

Jul 19, 2025

·

Stayed 1 night

Loved how big our room was for a family of 5! Had a small kitchenette included, plus a large bathroom. Beds were comfy. Breakfast was the usual offerings. Would recommend for up to a family of 6. Best hotel room we had on the whole trip!

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Service

Staff are often friendly and helpful, with several shout-outs to front desk and breakfast teams. Reports also mention slow or chaotic check-ins, limited follow-up on maintenance, inconsistent training, and occasional rudeness.

Related guest reviews

10

Kurt

Sep 17, 2025

·

Stayed 1 night

Elizabeth was very friendly and helpful. She went out of her way to explain the area and things to do.

2

Sarah

Jul 14, 2025

·

Stayed 1 night

When we got there to check in the front desk attendant said there weren't any rooms clean and she didn't know when they would be clean. The housekeeper left the building shouting about there not being clean sheets and that nobody could make beds. We found other accommodations and asked for a refund. The attendant said she didnt have the ability to issue a refund and I would have to wait until the manager was working.

10

Liz

Jul 8, 2025

·

Stayed 2 nights

Great stay. Staff was very busy with all the incoming check-in, but was kind and courteous to everyone and I feel like everyone had a great stay.

10

Janine

Jan 6, 2025

·

Stayed 1 night

Friendly and efficient check-in, even at busy time.

2

Amy

May 3, 2024

·

Stayed 2 nights

I didn’t even get to stay! I am FLABBERGASTED with the staff at Mainstay Suites I90 Coeur d’Alene Idaho location. It’s also a comfort inn. Anyway, They didn’t have my reservation from hotel.com and they didn’t have access to their email and the person who did was in Montana and the general manager is quitting and all these issues that have nothing to do with me or my reservation. Hotels.com couldn’t get them any of my info because they can’t access their email. We are in 2024?! What do you mean you can’t access email? Why are hotel.com reservations being sent to a persons email at the hotel instead of the FRONT DESK?! The front desk was less than helpful with it all. Her manager was just as unhelpful. They were quite rude and I felt like I had them dancing around me saying I can’t help you as I’m stranded in their lobby after driving 9 hours. My email confirmation, my hotel.com receipt did nothing. They just wanted me to book a new room. Excuse me?!? I already paid for a room!!! I hope those employees go through what I went through and get told nothing I can do sorry bout your luck, then maybe can learn a better way to handle these situations. First priority should be getting email access for your front desk staff to handle reservations, not having them sent to an individual who may or may not be available at all check in hours.

10

Donna

Sep 30, 2024

·

Stayed 3 nights

Staff was very helpful.

10

Brian

May 12, 2025

·

Stayed 1 night

It was great. The hotel was completely busy, yet Tamika(I think that’s her name) was amazing on all levels dealing with guests and children everywhere.

2

Chintan

Jul 25, 2024

·

Stayed 3 nights

Our toilet got clogged and it took them almost 20 hours to fix it. Room 305

10

Sandra

Sep 24, 2024

·

Stayed 1 night

Check in and check out was a little slow but the lady that helped us was fantastic. Room was exceptionally large and very nice. Was in a great location with lots of food options around. Would definitely stay again.

6

Rodnina

Aug 25, 2025

·

Stayed 4 nights

The staff needs more customer service training because they seem to know very little information to help customers in different situations. Manager was helpful and nice when I spoke with him.

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Location

Convenient just off I-90 with easy access to restaurants, shops, and local venues; several guests reported traffic noise in some rooms, while others found it quiet.

Related guest reviews

10

Christabel

May 27, 2025

·

Stayed 2 nights

Clean, spacious, later pool hours, easy check in, great free breakfast. Right off the interstate but back far enough to avoid road noise. Will stay again! (Super close to ball fields at Ramsey park which was our purpose this trip.)

8

Larry

Aug 19, 2025

·

Stayed 2 nights

Good location. Price was good

10

Shawn

Dec 31, 2024

·

Stayed 2 nights

Was conveniently located!

8

Brian

Aug 19, 2025

·

Stayed 2 nights

Our only real complaint was breakfast. Everything is gone before getting any. Quality of the food was pretty nasty. No bagels and only oranges for fruit. Cereal always gone. Road noise through the windows was crazy. Definitely need to upgrade windows.

8

Barbara

Sep 21, 2025

·

Stayed 1 night

Room was clean, bed was comfy, There were no water glasses and only coffee in room was decaf. Took awhile to find the coffee cups. For being close to interstate, we were surprised how quiet it was. We will stay there again.

10

Annabelle

Feb 10, 2025

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Stayed 2 nights

I liked the area it was in there were a lot of dinning options really close to the hotel and easy access to the freeway

10

Lisa

Jul 14, 2025

·

Stayed 4 nights

This hotel was perfect for our needs while we were visiting family in the area. Only complaint would be the traffic noise from the highway.

8

Linda

Jun 29, 2025

·

Stayed 5 nights

Location was convenient, room was comfortable.

10

Jenaida

Jun 23, 2025

·

Stayed 2 nights

Property was right off I-90 and accommodated our family of four comfortably.

8

Vince

Aug 20, 2024

·

Stayed 1 night

Great looking property with lots of space. The location was in an industrial looking area but seemed safe

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Dining

Breakfast feedback is mixed: many praise the free spread and variety, while others report lukewarm items, food running out before posted times, early cutoff on some days, and weak coffee.

Related guest reviews

10

Christabel

May 27, 2025

·

Stayed 2 nights

Clean, spacious, later pool hours, easy check in, great free breakfast. Right off the interstate but back far enough to avoid road noise. Will stay again! (Super close to ball fields at Ramsey park which was our purpose this trip.)

10

Cheryl

May 30, 2023

·

Stayed 1 night

Friendly, knowledgeable staff. Continental breakfast is amazing! It isn’t just breakfast pastries, yogurt, and cold cereal. Scrambled eggs, bacon, biscuits and gravy, etc. was available. Another perk is hotel is pet friendly.

10

Milo

Oct 28, 2024

·

Stayed 2 nights

Check is was great, staff was friendly and very helpful. Breakfast was great and plenty of food and variety.

8

Ellyn

Aug 10, 2025

·

Stayed 1 night

Good stay on our longer roadtrip. Breakfast was great and the breakfast staff so sweet. Big room with small kitchen. Very comfortable for our family.

6

Jennifer

Jul 24, 2025

·

Stayed 3 nights

As we checked in the gal seemed new and very confused. Told us she'll give us all the speech when everyone was done getting checked in (I had booked 3 rooms)....why not after the first one was done so I could get rolling on unpacking? Once in the room, needed a drink of water and had a heck of a time getting a glass. The top shelf in the dishwasher was broken and would not come out. The taller glass I needed was in the back and very difficult to get out. Breakfast was luke warm at best, luckily there was a microwave there. The cheese in the omelets was not great. I very much preferred the scrambled eggs. Waffle syrup came out very slow and the can was empty 2 of the 3 mornings. First morning the guy was on it to fill it, but Tues morning we had to tell the gal about it and after it was filled, had to tell her we needed cups too. We had a clogged toilet and were told someone would be up in about 30 minutes (8:30am) when we returned that night at 9:30 pm it was still clogged! Tuesday night my boyfriend told the staff that someone had poo'd on the seat of the men's lobby bathroom. Wed morning it was still disgusting. Wed morning the ladies room had one stall with no toilet paper, one stall with very little toilet papers and only one stall with enough toilet paper. This place has potential to be great if the staff was trained better and maybe better equipment to keep breakfast hot, maybe ditch those omelets too. We just stayed in Billings and Missoula and had fantas

8

Tamara

Jul 6, 2025

·

Stayed 4 nights

Overall our stay was good. The beds were comfortable and the staff was friendly. It would have been nice to have the room cleaned at least once during our five night stay. Also, if you state that breakfast is served until 10am then you should still have food available at 9 am.

6

Hans

Aug 23, 2025

·

Stayed 1 night

We stayed one night it was alright except the included morning breakfast we arrived one half hour before closing and the food was almost gone. What i saw was one poor overwhelmed lady trying to feed a very full Hotel full guests with no extra help the odds were against her. with a fully booked hotel the planning by the manager could have been better.

8

Brian

Aug 19, 2025

·

Stayed 2 nights

Our only real complaint was breakfast. Everything is gone before getting any. Quality of the food was pretty nasty. No bagels and only oranges for fruit. Cereal always gone. Road noise through the windows was crazy. Definitely need to upgrade windows.

10

Jeanette

Apr 8, 2025

·

Stayed 2 nights

Excellent breakfast- it really was wonderful and had plenty of options and was delicious. No corners were cut on breakfast, for sure. The room was perfect! Excellent amenities. We loved the kitchenette so we could prepare our own dinner. It even had a toaster. The only thing I wish were better? The pool and hot tub water did not seem very clean. The pool water was cloudy and suspicious. A bit disappointing for my teenaged kids, since I didn’t really want them in there too much in case they’d get a skin rash or such.

6

Fintan

May 26, 2025

·

Stayed 3 nights

Coffee is terrible

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Month	Average price
January	$101
February	$92
March	$94
April	$93
May	$123
June	$170
July	$195
August	$188
September	$139
October	$135
November	$111
December	$105

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $126	18 $139	19 $135
20 $108	21 $113	22 $113	23 $113	24 $113	25 $144	26 $132
27 $108	28 $106	29 $106	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
				1 $108	2 $121	3 $140
4 $107	5 $106	6 $108	7 $106	8 $106	9 $132	10 $132
11 $106	12 $106	13 $106	14 $104	15 $106	16 $141	17 $143
18 $104	19 $104	20 $106	21 $104	22 $106	23 $117	24 $118
25 $106	26 $104	27 $106	28 $106	29 $104	30 $113	31 $109

MainStay Suites Coeur d'Alene

Prices for MainStay Suites Coeur d'Alene

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Suite, Multiple Beds

Room, 1 King Bed, Accessible (Efficiency)

Standard Room, 1 King Bed (Efficiency)

Room, 2 Queen Beds, Accessible (Efficiency)

Standard Room, 2 Queen Beds (Efficiency)

Guest reviews of MainStay Suites Coeur d'Alene

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about MainStay Suites Coeur d'Alene

Prices for upcoming dates