Name: BOSTON PARK PLAZA
Address: 50 PARK PLAZA, Bay Village, Boston, Massachusetts, United States of America, Boston, Massachusetts, US
Price range: $297–$1,223 per night
Rating: 8.1

What guests think

At Hilton Boston Park Plaza, travellers praise the central, walkable location by Boston Common and the T, along with a lively lobby, bar, and standout gym, while repeatedly noting compact rooms—especially tiny bathrooms—and some dated or noisy setups.

Cleanliness feedback is mixed, with several reports of dirty or worn bathrooms, occasional pests, and maintenance issues, though many guests also describe rooms as clean. Service is often friendly and helpful, but experiences vary, and a recent labor strike led to daytime noise and reduced housekeeping; guests also cite pricey parking, added fees, and occasional elevator delays. Overall, it suits travelers prioritizing walkability over room size and quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym and lobby bar areas are widely praised, and the lobby Starbucks is convenient. Common drawbacks are expensive or confusing parking/valet and occasional elevator waits.

Related guest reviews

10

Doug

Jul 28, 2025

·

Stayed 1 night

It’s very close to the Arlington T stop and Boston Commons. It’s a quick walk to the theater district as well. Included with the room is the best hotel gym with modern equipment, benches, squat/bench racks and actual weights.

10

Silas

Jan 27, 2025

·

Stayed 1 night

Beautiful Lobby. Had an excellent Old Fashioned

6

Erin

Jun 27, 2025

·

Stayed 3 nights

The location was good. Parking isvery expensive and does not allow in and out, so we parked at a much cheaper garage about 8 blocks away, which was fine. We did not have the breakfast, due to the cost, but Starbucks was located right in the hotel, so that worked. Several decent restaurants in walking distance. The room was quite small. The bathroom was tiny and the drain in the shower didn't work well - I had to keep turning the water off between steps to allow the water to drain so that I wasn't standing in several inches of water.

10

Luz Del Carmen

Jul 9, 2025

·

Stayed 3 nights

The room was clean and cool. The gym is exceptional , best gym I have ever seen in a hotel. The breakfast buffet was great. This was a great experience for our family.

10

JUNE

Sep 14, 2025

·

Stayed 6 nights

Beautiful Hotel very central to Boston Gardens and Common. We stayed in wicked queen room on 5th floor. Very clean, not much storage space but we managed. Bathroom very clean but small again we managed. Beautiful Cocktails in Common Bar in Hotel recommend this Hotel

10

Robert Paul

Apr 23, 2025

·

Stayed 2 nights

Parking was a bit of a headache! Thw Valet didnt answer the phone or text to get the car. Then when you went down it was a 45 minute wait!

8

Gino

Feb 17, 2025

·

Stayed 1 night

Room was very nice and clean. They need to figure out the elevator situation. Often with long waits, only to arrive and find its already full. There was a significant wait for food in the lobby restaurant but the manager acknowledged and made it right. Overall a great stay.

2

Marco

Feb 16, 2025

·

Stayed 2 nights

I have booked two private nights before my Business stay, to have the possibility to not move between the two bookings. As my private booking was a smaller room, the reception told me, that I had to switch rooms on Sunday. Unfortunately that meant I had to completely check out at 11 and come back at 3 again. There was no possibility to get a later checkout until the new room is ready nor even a notification for when the Room is ready. Even the Managerin wasn‘t interested in helping at all and just tried to force me to downgrade my second booking to the smaller room. Additionally the Elevators were always full and it took me 20-30 Minutes to come down to the Lobby.

2

Lisa

Sep 29, 2025

·

Stayed 2 nights

room was so small! bathroom was dirty and made for a small child, parking garage situation AWFUL

10

Travis

Jul 31, 2025

·

Stayed 7 nights

I would stay here again. Convenient location, decent room with good working amenities, elevators work well, great fitness center.

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Cleanliness

Standards vary: many note clean rooms, but others report dirty or worn bathrooms, hairs, odors, pests, and missed housekeeping—especially during busy periods or strikes.

Related guest reviews

6

Carole

Jun 16, 2025

·

Stayed 1 night

The Staff was very nice and helpful. The room was okay, the bathroom was very small and not very clean. I don't think I would stay there again.

6

Edward

Mar 24, 2025

·

Stayed 1 night

I stayed there three years ago and I was happy. However, not this time. The room that we got was old and dirty.

2

Yessica

Jan 26, 2025

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Stayed 1 night

The room was overall dirty. There was mice droppings (poop) everywhere in the room including inside the bathtub. The toilet was dirty and had poop stains. I do not recommend this hotel at all.

10

Angelina

Sep 30, 2025

·

Stayed 1 night

Clean room, the staff was very friendly and helpful, very walkable location.

4

Nina

Jun 22, 2025

·

Stayed 2 nights

The lobby and hotel itself is updated and very nice. The staff is also very friendly and helpful. However, the rooms are definitely outdated and cleanliness can be improved. I found a few hairs in the tub and the towels were in pretty bad condition.

4

Mevla

Sep 19, 2025

·

Stayed 2 nights

This room was not worth the price tag. We got into our room, there's a bunch of marks on the walls like they have never been scrubbed. The TV is in the most awkward angle where you can't comfortably watch while in bed. The worst part was the bathroom. The bathroom was incredibly dirty. The shower was miniscule. There was hair in the shower and a hair on the toilet. The bathroom shower exterior was missing a tile and there was a crack in the shower. The following morning, maintenance knocked on our door extremely early as there was a leak from our shower into the room below us. Maybe fix the crack in the bathroom so that there is no leak and you don't wake guests on their vacation before 8 a.m.

10

Selma

Jan 14, 2025

·

Stayed 1 night

Very clean, and staff were very helpful and friendly.

8

Kaitlyn

Apr 17, 2025

·

Stayed 1 night

I’ve stayed here a few times, it’s good! They upgraded my room size for free which was nice but there as a dirty towel in my room. The room wasn’t super clean but it was fine. The food at the restaurant in the hotel was very good! But the service was slow. After about 12 minutes of waiting for a spoon, my ice cream was melting so I had to go find one.

2

Lisa

Sep 29, 2025

·

Stayed 2 nights

room was so small! bathroom was dirty and made for a small child, parking garage situation AWFUL

8

Victoria

Dec 27, 2024

·

Stayed 1 night

When we first arrived the toilet was clogged and flooding onto the floor. It was very difficult to get the house keeping on the phone. The rest of the hotel was beautiful and clean and the staff was very kind and welcoming.

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Rooms

Rooms are frequently small—particularly “wicked small”—with tiny bathrooms and very tight showers; some layouts feel dated or awkward. Noise transfer between rooms or from outside is noted by multiple guests.

Related guest reviews

4

Tara

Jul 1, 2025

·

Stayed 2 nights

I purposely did not get the Wicked Small room so I could have some extra space. The photos of the guestroom were very misleading. The room was incredibly small and old, the lights flickered, people on my floor were loud at all hours of the night, the bathtub had chipped paint everywhere, etc. For how expensive it was, it was not worth it. Definitely paid for the location and that's about it. The lobby area is so nice then you get to your room and it looks like it's 40 years old.

6

Julie

Mar 30, 2025

·

Stayed 2 nights

The beds at this hotel are not very comfortable, they’re very hard and not very luxurious. Bathrooms also very small.

8

Derek

Sep 24, 2025

·

Stayed 1 night

Clean room, a little smaller than I would have liked

6

muneesh

Apr 28, 2025

·

Stayed 3 nights

Wow - the smallest showers in the americas.. with so much space available why would one design a shower where you can barely stand and turn and all the water just fall out into the room with the most dumbest of glass panels and curtain designs i can imagine. Room is crampy and no place for much to keep - their own things like coffee bar is under the desk ! Expected more for the price and the brand.. a tad disappointed.

6

Carole

Nov 2, 2025

·

Stayed 2 nights

Good front desk service. Rooms are comfortable and clean just very dated. It was very loud as they aren’t sound proofed at all. You can hear room to room and outside.

8

Jason

Oct 13, 2025

·

Stayed 1 night

Overall a nice experience. however, the bathroom was too small, while the closet was too big. Seems like a missed opportunity in the layout of the space

6

Pouya

Jun 22, 2025

·

Stayed 3 nights

Rooms are very small

10

Joseph

Aug 29, 2025

·

Stayed 3 nights

The room was oddly shaped TV was in a very inconvenient area. The shower had several different knobs, several different nozzles.

10

Ximena

Aug 16, 2025

·

Stayed 3 nights

The room is REALLY small (the name wicked small is totally true), the beds and pillows were very confortable. Great area, close to the T very accesible to dinning options.

10

Jonathan D

Aug 14, 2025

·

Stayed 4 nights

The wicked small room is definitely small

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Service

Many guests highlight friendly, accommodating staff, but experiences are uneven. Reports include rude or slow responses, long waits, housekeeping delays, and disruption or reduced services during a labor strike.

Related guest reviews

8

Patricia

Dec 8, 2024

·

Stayed 2 nights

Person checking me in was short with me because I didn’t know about the 75$/ night charge for incidents and it said it on a sign at Checkin but my pocketbook was on top of it! Especially frustrating after dealing with harrowing traffic getting to the hotel. Not a nice way to start our visit.

10

Karen

Oct 30, 2024

·

Stayed 5 nights

Staff did a great job despite the strike out their front doors!

10

John

Aug 14, 2025

·

Stayed 8 nights

It’s Hilton, so you’re getting excellent service. I had room service and laundry. They were prompt and the food was great. The dinning area downstairs was convenient and there was a good selection of food options. Its downtown Boston location was very convenient. I walked to many the tourist spots on my list. It is an old hotel, so don’t expect it took hi-tech. There’s no parking besides valet. I would certainly stay here again next time I’m in Boston.

10

Ruben

Jul 12, 2025

·

Stayed 5 nights

Great location. Staff always friendly and helpful Great price. The Hotel Concierge was not helpful, Like he didn’t care giving information. Maybe he was having a bad day. We will return.

10

Christa

Jul 31, 2025

·

Stayed 1 night

Quick trip to Boston and really needed some accommodations for inconvenient flight times while still wanting to get out and see the city. Devon was able to get us checked in early and staff safely held our luggage after check out so we could take advantage of the day in the city. Overall a great experience

2

Mohima

Aug 17, 2025

·

Stayed 1 night

the staff at check-in was rude and dismissive; they did not offer any ameneties that are already included. at midnight an alarm went off and everyone in the building was forced to evacuate and were waiting outside- no staff in sight to guide us at all. there was also a huge roach in our room. we were sleeping and head noises in our room next to our bed, we were scared and checked inside a bag of levein cookies we had and a huge roach came out of it and hid behind the fridge the rest of the night.

10

Claudia

Aug 9, 2025

·

Stayed 2 nights

The staff is great! The valet were absolute gentlemen! The folks at the front desk were lovely and, when I was lost trying to find parking, the young lady on the phone made me feel at ease, gave perfect guidance and even rooted me on by saying "you can do this!" And I can't forget the concierge who sent me to the perfect Mexican eatery (15 minutes walk) when I asked for something yummy and inexpensive for my son and I. We were there for 2 nights while we visited local colleges and it was the perfect, centrally located spot!

6

Sonia

Nov 10, 2024

·

Stayed 2 nights

My stay was a Friday to Sunday, there was a party on Friday night and Saturday night. It was very loud and not a pleasant experience.

6

Amanda

May 16, 2025

·

Stayed 2 nights

We arrived at 12:30 and waited until after 6pm for our rooms to be cleaned and ready. It made us late for our 7pm dinner reservations. We had to go to the front desk 4 times to get the room cleaned. Housekeeping manager said her never knew about it. Front desk said they spoke to and messaged housekeeping numerous times. ? Major break down somewhere. No excuse to make us wait almost 4 hours and then still not be ready.

8

Brianna

Jul 20, 2025

·

Stayed 1 night

Place was clean, staff was very friendly. Quick to help when we needed a mini fridge. Disappointed with destination fee. $50 to use hotel amenities??? Well if you are to charge extra for hotel features if I don't use them I should be able to opt out of that. Other than this hotel was very clean and enjoyable.

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Location

Central and very walkable—steps from Boston Common, Newbury Street, and the Arlington T stop—earning consistent praise. Some stays were affected by loud street protests outside.

Related guest reviews

10

Brian V

Jul 30, 2025

·

Stayed 1 night

Perfect Hotel near all the sites and Fenway Park!

10

Philip

Jul 21, 2025

·

Stayed 2 nights

Nice location close to the Mass Transit system Clean room and staff was excellent

10

Gina

Jun 14, 2025

·

Stayed 1 night

Great place to stay. Easier to get to all locations in Boston. Close to the Arlington stop on the T. Great location.

8

Brian

Oct 12, 2024

·

Stayed 2 nights

Great location: hotel worker picketers (complete with drums, microphone) were protesting during the entire day. Loud but tolerable.

10

Jack

Jul 16, 2025

·

Stayed 3 nights

The location was right in the middle of the city which made it accessible on foot to walk everywhere I wanted to go, it also helped that I did not have to drive to get anywhere since Boston has the worse drivers that is a benefit. Also loved the lobby and the health club. Bathroom was a little small but that is not that big of a deal.

8

Corina

Jul 9, 2025

·

Stayed 4 nights

This is a perfect central location. Close to the train and within walking distance of many of the main tourist spots. We will definitely stay here the next time we are in Boston.

10

Sam

Jun 10, 2025

·

Stayed 1 night

Great stay. The hotel is in a safe convenient location within walking distance to the city center.

10

Faris

Jul 26, 2025

·

Stayed 3 nights

Location, services, and the rich history

10

Skyler

Aug 10, 2025

·

Stayed 4 nights

This property is great for commuting on the T. The Arlington stop is right outside the hotel. This makes it convenient to make it to the airport but also everywhere in Boston.

10

Kelly

Aug 4, 2025

·

Stayed 2 nights

Great location in downtown Boston to subway & freedom trail! Beds were very comfortable!

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Dining

On-site bar and dining are convenient and generally good, with several mentions of enjoyable drinks and breakfast; Starbucks in the lobby helps. Some guests found prices high or service slow at busy times.

Related guest reviews

10

Arthur

Jul 20, 2025

·

Stayed 4 nights

Perfect location for visiting Boston. Short walk to Commons and Gardens. Restaurant selections were great. Staff was mostly helpful.

10

Sheila

Feb 8, 2025

·

Stayed 1 night

I’ve been to conferences here but never stayed before. I would definitely book again. Proximity to Copley Square, the Public Garden, Comm Ave - wonderful. I did think the breakfast overpriced. The English muffin wasn’t great. But the oatmeal was amazing.

10

Silas

Jan 27, 2025

·

Stayed 1 night

Beautiful Lobby. Had an excellent Old Fashioned

8

Selena

Apr 12, 2025

·

Stayed 1 night

Love the location, great bed, good size room, beautiful lobby with a great bar. Always a pleasure visiting here!

10

John

Aug 14, 2025

·

Stayed 8 nights

It’s Hilton, so you’re getting excellent service. I had room service and laundry. They were prompt and the food was great. The dinning area downstairs was convenient and there was a good selection of food options. Its downtown Boston location was very convenient. I walked to many the tourist spots on my list. It is an old hotel, so don’t expect it took hi-tech. There’s no parking besides valet. I would certainly stay here again next time I’m in Boston.

8

Sabrina

Apr 16, 2025

·

Stayed 3 nights

Breakfast was very good, very attentive and friendly staff at breakfast; Starbucks in the premisses of the Hotel building

10

Luz Del Carmen

Jul 9, 2025

·

Stayed 3 nights

The room was clean and cool. The gym is exceptional , best gym I have ever seen in a hotel. The breakfast buffet was great. This was a great experience for our family.

10

Linda M

May 4, 2025

·

Stayed 2 nights

Gym and Starbucks food is also great

8

REBECCA

Jun 22, 2025

·

Stayed 2 nights

Property has excellent location. Super friendly staff. Good breakfast. Safe area at night. Will stay again. Park is very close. Had a happy hour snack in lobby on fridays which was nice

8

Kaitlyn

Apr 17, 2025

·

Stayed 1 night

I’ve stayed here a few times, it’s good! They upgraded my room size for free which was nice but there as a dirty towel in my room. The room wasn’t super clean but it was fine. The food at the restaurant in the hotel was very good! But the service was slow. After about 12 minutes of waiting for a spoon, my ice cream was melting so I had to go find one.

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Month	Average price
January	$120
February	$129
March	$203
April	$319
May	$312
June	$368
July	$320
August	$264
September	$364
October	$361
November	$218
December	$163

Su	Mo	Tu	We	Th	Fr	Sa
				1 $408	2 $460	3 $524
4 $354	5	6 $1,004	7 $800	8	9	10 $743
11 $429	12	13 $651	14	15 $621	16 $800	17
18 $430	19 $737	20 $739	21 $589	22 $634	23 $533	24
25 $404	26	27	28 $584	29 $397	30 $309	31 $388

BOSTON PARK PLAZA

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Monthly average prices

About this property

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Very good

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Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $1,009	18 $502	19 $358
20 $297	21 $344	22 $1,191	23	24 $602	25 $643	26 $1,223
27 $480	28 $531	29 $754	30 $403