Name: Courtyard Cleveland Beachwood
Address: 3695 Orange Place, Cleveland, Ohio, United States of America, Cleveland, Ohio, US
Price range: $159–$450 per night
Rating: 7.9

What guests think

Guests describe Courtyard Cleveland Beachwood as generally clean, with many praising updated, spacious rooms and a convenient location, but they also report renovations, limited dining without free breakfast, and occasional disruptions such as a closed pool or bar.

Service is widely seen as friendly and helpful, though some cite housekeeping lapses, maintenance issues, or insect sightings. A few stays were affected by lengthy power outages, and the advertised on-site EV charging was reported to be off site. Expect a comfortable stay if you are flexible about amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations were ongoing during many stays, and some guests encountered a closed or disappointing pool or bar; EV charging listed as on site was noted to be off site.

Related guest reviews

6

Daniel

Jan 5, 2024

·

Stayed 1 night

I believe this is an Expedia issue rather than the hotel itself but it lists an onsite EV charger which it does not have. Chose this site which was out of our way specifically for the amenity.

2

Anthony

Nov 27, 2024

·

Stayed 3 nights

They were remodeling the property, it was so bad that it should be closed down. No traveler would be happy to stay there under those conditions. Close down, remodel then reopen, impossible to do at the same time. This is a major remodel and was very unsafe for the customers.

6

Stacey

May 22, 2023

·

Stayed 1 night

Our room had some visible wear and tear. The corners of the shower had visible mildew. The pool was over chlorinated and cloudy and also too cold for an indoor pool. No continental breakfast was disappointing for the price. Overall, I feel we really overpaid.

6

David

Nov 25, 2024

·

Stayed 1 night

The renovations caused some real,problems. The check in was so noisy, we had trouble communicating . Then the only elevator we could use would not open and we had to use the stairs. Very inconvenient for whe. You are in your seventies. I turned off the heat because the fan made such a loud noise, I couldn’t sleep.

4

Ritu

Dec 20, 2024

·

Stayed 4 nights

The hotel is going through a full renovation and rather than isolating a section of the property so that current hotel customers can have a safe and comfortable stay, the entire place is in upheaval. And there was no notification provided by Expedia. Adding insult to injury, Expedia offered a higher price room with a terrace but the hotel stated that all rooms are the same price and that they do not honor terrace requests.

6

Susan

Nov 12, 2024

·

Stayed 2 nights

It was under construction / renovation, not disturbing though. The lack of coffee available to guests in the lobby was a disappointment. The staff, however, was so kind and friendly.

6

Brian

Oct 26, 2025

·

Stayed 2 nights

Great Staff. Upscale with no amenities. Every hotel in the area has a free breakfast. Bar is poor. Took 3 tries b4 I got the drink I wanted. No tonic even! How about some TVs in the lobby to watch some sports.

8

Frances

Feb 28, 2023

·

Stayed 2 nights

The stay was very good. I would have liked the stay more if the pool was not closed.

8

Tonya

Mar 31, 2023

·

Stayed 2 nights

The staff was great- Imani and Autumn were great! I will for sure consider staying here again on my next trip. Down side- the bar was closed.

6

REGINA

Nov 27, 2024

·

Stayed 2 nights

RENOVATION WAS TAKING PLACE. AND I DID NOT SEE THE PRINT NOTICE AT THE END OF THE WEBSITE. IT SHOULD HAVE BEEN AT TOP OF PAGE. I HAVESERVERE ALLERGIES., THE ROOM WAS CLEAN INSIDE THE MESS DOWNSTAIRS.

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Cleanliness

Many guests found the hotel and rooms clean, but cleanliness was inconsistent with reports of dirty rooms or linens, bugs or mildew, musty odors, and occasional overflowing trash outside.

Related guest reviews

6

Teri

Jul 6, 2025

·

Stayed 1 night

The check-in process was very quick and efficient. The outside area needed attention as both trash cans were overflowing and you could smell the trash as soon as you stepped out of the car. The rooms were okay, comfortable and clean enough although my son’s sheets were not clean. Overall the room was okay.

6

Grace

Jul 1, 2024

·

Stayed 2 nights

The room was spacious but there were spiders and various bugs in the bathroom. I counted 4 beetle-types and 1 spider. Hopefully the spider will take care of those bugs!

10

Tiffany

Dec 18, 2025

·

Stayed 1 night

It was clean

4

Jennifer

Sep 1, 2025

·

Stayed 2 nights

First room given was a dirty uncleaned room. Dirty towels on t

6

Stacey

May 22, 2023

·

Stayed 1 night

Our room had some visible wear and tear. The corners of the shower had visible mildew. The pool was over chlorinated and cloudy and also too cold for an indoor pool. No continental breakfast was disappointing for the price. Overall, I feel we really overpaid.

8

Charles

Nov 7, 2025

·

Stayed 1 night

Overal good. Staff was great, comon areas was clean, bed uncomfortable, room was clean.

10

Gregory

Jul 9, 2023

·

The rooms were clean

10

Robert

Oct 6, 2025

·

Stayed 3 nights

Friendliest staff ever! Recently renovated , so comfortable and clean with spacious rooms .

4

Renee

Aug 31, 2025

·

Stayed 2 nights

There was roaches in my room

10

Angela

Jun 30, 2025

·

Stayed 2 nights

Beautiful hotel, very clean and staff was extremely attentive! 10/10

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AI-generated summary based on recent guest reviews

Rooms

Updated and often spacious, but comfort and maintenance vary: some noted uncomfortable beds or pillows, noise near elevators, awkward bathroom layout, hot water regulation issues, and balcony requests not honored.

Related guest reviews

4

Theodore

Jun 17, 2024

·

Stayed 1 night

We booked a balcony room. When we arrived we were told No Balcony rooms available. Beat and Switch

4

George

Jan 7, 2025

·

Stayed 3 nights

The hot water in the shower was impossible to regulate. It took forever to adjust and when I finally got it right, the hot water would instantly become scalding hot and I would have to start all over again. Checked out early due to this problem and am awaiting refund for last night.

8

Nancy

Aug 3, 2025

·

Stayed 2 nights

The bed was fine, however the sofa in the room was the most uncomfortable piece of furniture I ever sat in. The desk chair was also uncomfortable. The tv faced the sofa not the bed but it was nearly impossible to sit on

10

Janet

Jul 8, 2023

·

Stayed 1 night

Good value — comfortable bed, clean and attractive room. Excellent front desk service. Convenient to highway.

10

Steven

Jun 16, 2024

·

Stayed 2 nights

Great room, bigger than expected. The facilities were updated and in great shape. The staff was friendly and helpful. The only thing would be more towels in the room for a multi day stay.

2

Michael

Sep 3, 2023

·

Stayed 1 night

Beds were very uncomfortable.

6

Pauline

Dec 5, 2022

·

Stayed 19,330 nights

Beds are very uncomfortable. Mattresses need to be replaced. There was no coffee or food service on Sunday as advertised. Restaurant closed but advertised as open for breakfast at 8 am.

10

Jordy

Sep 5, 2024

·

Stayed 2 nights

Great location, room was large and spacious, and the hotel itself was very clean!

6

Roger

Jan 25, 2023

·

Stayed 1 night

Room was by the elevators, lots of noise. Room smelled of smoke and the trash can had trash in it. The room needed to be vacuumed as well. I will probably not be staying there on my next visit to Cleveland.

10

Thomas

Jun 27, 2025

·

Stayed 3 nights

Rooms are very nice the recent remodel is lovely has a comfortable feel to it

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Service

Frequently praised as friendly and helpful across the hotel; however, some reported slow or unhelpful responses, missed housekeeping, and room availability issues at check in.

Related guest reviews

6

Ashley

Jul 5, 2023

·

Stayed 3 nights

Be very cautious about booking this hotel. It is in a great location but the customer service is very poor. They only clean the rooms every other day(we didn't know this until check in). We saw the housekeepers as we were leaving our room on the day our room was scheduled to be cleaned. They asked us specifically if we wanted our room cleaned (this was round 8:45am) and we confirmed that we did. Upon returning to our room ay 12:00am we returned with NOTHING done to our rooms. I called the front desk and a very UNPROFESSIONAL woman named Ramona answered. I informed her of what happened and she said "sorry that happened to you" in a tone in which she showed that she did not care. She said the housekeepers are gone so its nothing to do/ I asked her if she can fix this issue in any other way and she said "no." I asked her if she felt that was ok and her response was" No mam. uh uh don't do that... don't do that" She proceeded to tell me that I was wrong for calling THE FRONT DESK AT MIDNIGHT and she said there will be nothing done at all and that nothing will be done for this inconvenience. Again, the location is great but the customer service is TERRIBLE. Especially since their "manager" Ramona was extremely rude and beyond unprofessional

6

Vasso

Jun 27, 2023

·

Stayed 1 night

The restroom in the lobby was very bad and none functioning in one stall. The staff at the front desk was really taking a long time to get a room assigned and I know rooms were ready faster than one an hour. Very disappointing.

10

Thomas

Nov 3, 2025

·

Stayed 3 nights

The recent remodel gave the place a very modern yet comfortable feel. Our room was great and staff all seem friendly and accommodating! There are hotels that are more convenient for what we come to town for but we have tried other and prefer Courtyard!

10

Deborah

Jan 2, 2024

·

Stayed 1 night

Quick stay in Cleveland. Staff is top notch!

10

James

Dec 11, 2023

·

Stayed 1 night

The staff is extremely friendly, the room is very quiet and clean. That’s all I need. They went out of their way to make sure I was taken care of. I like it here.

2

Kristie

Feb 25, 2024

·

Stayed 3 nights

Stayed 3 nights and never once did they come and clean the room . Called for housekeeping I was told they were understaffed and to be patient. Saturday asked for my room to be cleaned and was told I was on the list .

2

Toshjanae

Feb 15, 2025

·

Stayed 1 night

Booked and when I arrived they told me they had no more clean rooms.

10

Jeanne

Oct 12, 2023

·

Stayed 8 nights

All of the staff was wonderful! Myra was exceptional, and Manager John, was excellent. So impressed by the janitorial services and housekeeping! Front desk staff (Justin and Jennifer) went above and beyond. Made our stay feel like we were part of a warm community.

10

Robert

Oct 6, 2025

·

Stayed 3 nights

Friendliest staff ever! Recently renovated , so comfortable and clean with spacious rooms .

10

Angela

Jun 30, 2025

·

Stayed 2 nights

Beautiful hotel, very clean and staff was extremely attentive! 10/10

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Location

Generally considered convenient, close to shopping and dining, highways, and the Cleveland Clinic, though a few mentioned limited immediate food options.

Related guest reviews

10

Enrique

Sep 23, 2024

·

Stayed 1 night

The hotel is located in a nice area.

10

Zhibo

Dec 12, 2023

·

Stayed 1 night

Great hotel, interior a bit old but servicable. Good location.

8

Atsuko

Aug 6, 2024

·

Stayed 1 night

The property is located near by shopping centers. The hotel per night price is ok, but did not come with free breakfast.

10

Danny

Feb 1, 2024

·

Stayed 1 night

Nice stay only negative is there are limited food options nearby.

10

Janet

Jul 8, 2023

·

Stayed 1 night

Good value — comfortable bed, clean and attractive room. Excellent front desk service. Convenient to highway.

8

Jennifer

Sep 7, 2024

·

Stayed 1 night

Only stayed one night but found the room to be clean and comfortable. Also enjoyed the location near shopping and dining.

10

Steve

Oct 23, 2024

·

I do a lot of traveling and I have to say what really stood out here was the friendliness and helpfulness of the staff. I was there 5 days and 4 nights and I felt like I was leaving a lot of friends when I left. They are currently remodeling so I can't comment on future facilities but it was still okay. Short walk to a new shopping area full of great food and shops. I will go back.

10

Jordy

Sep 5, 2024

·

Stayed 2 nights

Great location, room was large and spacious, and the hotel itself was very clean!

10

Charles

Aug 23, 2025

·

Stayed 1 night

Location to Cleveland Clinic

8

daniel

Jul 13, 2025

·

Stayed 1 night

Good location

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AI-generated summary based on recent guest reviews

Dining

No free breakfast and limited lobby coffee were common notes; the bistro's small menu and prices disappointed some, the bar was occasionally closed or lackluster, but on site Starbucks was a plus.

Related guest reviews

6

Susan

Dec 29, 2024

·

Stayed 1 night

High prices for food and beverages are a negative, limited menu and some of the few items not available. Chose a grilled 3 cheese sandwich, would never order again - way too much bread for amount of cheese and very little taste.

8

Christina

Oct 8, 2023

·

Stayed 2 nights

Staff was friendly. Outside seating was nice firepit was wet from rain so we didnt get to experience it. Room was clean. Excellent shopping and dining only a few minutes from hotel. Bartender was amazing!

10

Karen

Aug 22, 2024

·

Stayed 1 night

Great having Starbucks on the property.

8

William

Sep 21, 2024

·

Stayed 1 night

Plusses. Moderately priced hotel. Attractive lobby. Room nicely furnished (recently updated?) Friendly staff. Downsides. No free breakfast or free coffee. The "bistro" food bar in the lobby had only limited selection of pastry and yogurt. If you need a full, hot breakfast before setting out, this may not be the hotel for you. There are no breakfast restaurants nearby.

4

Karen

Feb 7, 2023

·

Stayed 2 nights

For the $ we paid there wasn't even a coffee bar at up, breakfast was not included..pool was closed even though we wouldn't have used. Bistro was closed down. Mainly that there wasn't any coffee... very maddening

10

Aquarius

May 19, 2024

·

Stayed 1 night

It was amazing upon arrival. The hotel was immaculate the cleanliness, the friendliness, and the fact that they have a Starbucks just set my poor little heart on fire. It was truly a nice place and I definitely will come again.

6

Susan

Nov 12, 2024

·

Stayed 2 nights

It was under construction / renovation, not disturbing though. The lack of coffee available to guests in the lobby was a disappointment. The staff, however, was so kind and friendly.

6

Brian

Oct 26, 2025

·

Stayed 2 nights

Great Staff. Upscale with no amenities. Every hotel in the area has a free breakfast. Bar is poor. Took 3 tries b4 I got the drink I wanted. No tonic even! How about some TVs in the lobby to watch some sports.

8

Tonya

Mar 31, 2023

·

Stayed 2 nights

The staff was great- Imani and Autumn were great! I will for sure consider staying here again on my next trip. Down side- the bar was closed.

8

Maria

Jul 4, 2023

·

Stayed 1 night

I wish they served breakfast or the very least coffee in the morning

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AI-generated summary based on recent guest reviews

Month	Average price
January	$145
February	$146
March	$137
April	$153
May	$157
June	$188
July	$179
August	$193
September	$199
October	$188
November	$152
December	$144

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $227	17 $251	18 $227	19 $272
20 $183	21 $287	22 $450	23 $344	24 $210	25 $268	26 $288
27 $188	28 $169	29 $282	30 $232

Su	Mo	Tu	We	Th	Fr	Sa
				1 $187	2 $198	3 $233
4 $198	5 $283	6	7	8 $229	9 $199	10 $213
11 $209	12 $273	13	14 $331	15 $187	16 $198	17 $223
18 $183	19 $238	20 $320	21 $272	22 $191	23 $193	24 $198
25 $159	26 $173	27 $237	28 $218	29 $163	30 $188	31 $183

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Suite, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Hearing Accessible (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Cleveland Beachwood

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Prices for upcoming dates