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Based on 1,242 verified reviews
AI-generated summary based on recent guest reviews
At Westgate Smoky Mountain Resort & Spa, guests praise the scenic mountain setting, family-friendly amenities, and generally clean, spacious accommodations, while recurring critiques note hard-sell timeshare pitches, extra fees for the water park, and occasional parking and check-in delays.
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Jewell
2 weeks ago
·
Stayed 3 nights
Tim
2 weeks ago
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Stayed 2 nights
Talina
2 weeks ago
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Stayed 2 nights
Mckenzie
May 3, 2026
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Stayed 2 nights
Justin
Apr 22, 2026
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Stayed 2 nights
With a stay at Westgate Smoky Mountain Resort & Water Park in Gatlinburg, you'll be steps from Wild Bear Falls Indoor Water Park and a 5-minute drive from Ripley's Aquarium of the Smokies. This spa hotel is 2.9 mi (4.6 km) from Great Smoky Mountains National Park and 8.4 mi (13.5 km) from Dollywood.
Wild Bear Falls Indoor Water Park(0.1 miles)
Gatlinburg Scenic Overlook(2.6 miles)
Hillbilly Golf(2.9 miles)
Traffic Light #3(1.9 miles)
Historic Ogle Log Cabin(1.9 miles)
Traffic Light #5(2.1 miles)
Check-in
Check-out
From 16:00 to 23:00
Before 10:00
Yes, parking is available on-site and is free for guests. Reservations are not required.
Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 11:00 AM and on weekends from 9:00 AM to 11:00 AM for a fee ranging from approximately USD 10 to 50 per person.
Yes, the property allows dogs only, with a maximum of two dogs not exceeding 60 pounds combined. A pet fee of USD 150 per accommodation, per stay applies, and service animals are exempt from fees.
Check-in is from 4:00 PM to 11:00 PM, and check-out is at 10:00 AM. Late check-out may be available for a fee, subject to availability.
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.
The property is located steps from Wild Bear Falls Indoor Water Park and a 5-minute drive from Ripley's Aquarium of the Smokies. It is 2.9 miles from Great Smoky Mountains National Park and 7.8 miles from Titanic Museum.
Yes, the property features two outdoor pools and one indoor pool, with access available from 9:00 AM to 9:00 PM. One of the swimming pools will be unavailable from May 12, 2026, to May 19, 2026, due to renovations.
Children are allowed at the property, and there is no minimum age requirement for children to stay for free.
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