Macdonald Inchyra Hotel & Spa
US$145
/ night
Avg. for September
Select dates to see prices and availability
US$145
/ night
Avg. for September
Monthly average prices
Nightly prices at Macdonald Inchyra Hotel & Spa average US$107 in the cheapest month (January) and US$688 in the most expensive month (February), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$107 |
| February | US$688 |
| March | US$110 |
| April | US$227 |
| May | US$195 |
| June | US$305 |
| July | US$237 |
| August | US$279 |
| September | US$145 |
| October | US$128 |
| November | US$107 |
| December | US$117 |
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Sept · US$145
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Most expensive: February (~US$688)
Cheapest: January (~US$107)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel includ...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, barbecue grills, and a banquet hall.
Business amenities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Dining
For lunch or dinner, stop by The Scottish Steak Club, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Rooms
Stay in one of 98 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
With a stay at Macdonald Inchyra Hotel & Spa in Falkirk (Polmont), you'll be steps from Macdonald Inchyra Hotel Spa and a 3-minute drive from Antonine Wall - Kinneil Fortlet. This spa hotel is 2.4 mi (3.9 km) from Westquarter Dovecot and 2.7 mi (4.3 km) from Helix Park.
What's nearby
Macdonald Inchyra Hotel Spa(0.1 Miles)
Westquarter Dovecot(2.5 Miles)
Helix Park(2.6 Miles)
Callendar House(3.1 Miles)
Antonine Wall - Kinneil Fortlet(2.8 Miles)
The Kelpies(3 Miles)
Kinneil Museum(3.2 Miles)
Kinneil House(3.3 Miles)
Cineworld Falkirk(3.7 Miles)
Antonine Roman Wall(4 Miles)
Muiravonside Country Park(4.2 Miles)
Monster Mania(4.3 Miles)
Falkirk Town Hall(4.5 Miles)
Bo'ness and Kinneil Railway(4.7 Miles)
West Lothian Golf Club(5 Miles)
Edinburgh Airport (EDI)(16.8 Miles)
Glasgow International Airport (GLA)(38.2 Miles)
Glasgow (PIK-Prestwick)(62.3 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Dry cleaning
Location
Grange Road, Polmont, Scotland, United Kingdom
Macdonald Inchyra Hotel Spa (0.1 Miles)
Westquarter Dovecot (2.5 Miles)
Helix Park (2.6 Miles)
Callendar House (3.1 Miles)
Antonine Wall - Kinneil Fortlet (2.8 Miles)
The Kelpies (3 Miles)
Guest reviews
8
Very good
Based on 1,639 verified reviews
Who stays here?
Business
44%
Couple
33%
Family
12%
Group
5%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Macdonald Inchyra Hotel & Spa, travellers consistently praise the friendly, accommodating staff and the popular leisure facilities, especially the pool, spa and gym, while recurring critiques focus on dated bedrooms, maintenance niggles and variable cleanliness.
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What guests think
At Macdonald Inchyra Hotel & Spa, travellers consistently praise the friendly, accommodating staff and the popular leisure facilities, especially the pool, spa and gym, while recurring critiques focus on dated bedrooms, maintenance niggles and variable cleanliness.
Food quality ranges from excellent to average, but many guests find restaurant and bar prices high and service slow at busy times. Wi-Fi is frequently reported as unreliable or paywalled, and there is no hot tub. The location is convenient for road links and Falkirk attractions, though it is not an easy walk to the Kelpies and there is little immediately nearby. Best for a relaxing stopover if dated decor and extra costs are not a concern.
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AI-generated summary based on recent guest reviews
Facilities
Leisure facilities (pool, steam/sauna, gym) are a highlight; parking with EV chargers is noted. Downsides include no hot tub, occasional pool closure or limited hours, a past lift outage, and limited outdoor seating.
Related guest reviews
10
Lisa
1 Sept 2025
·
Stayed 1 night
What a fantastic place! The staff could not have been more kind and helpful! We arrived late back to the hotel after sightseeing only to find that the restaurant had already closed. They happily fixed us up a couple of sandwich plates. All the food we had here was exceptional. The pool and saunas were very nice and clean. A great treat after a long travel day.
What a fantastic place! The staff could not have been more kind and helpful! We arrived late back to the hotel after sightseeing only to find that the restaurant had already closed. They happily fixed us up a couple of sandwich plates. All the food we had here was exceptional. The pool and saunas were very nice and clean. A great treat after a long travel day.
10
Neil
24 May 2025
·
Stayed 1 night
Nice hotel, the pool and steam room were very nice, plenty of parking and there is limited outdoor seating which is a big shame for summer months, but bar and restaurant are comfortable. Upgrading to better rooms may only get you robes and slippers, but for some people thats a worthwhile thing, and there are some bigger rooms too
Nice hotel, the pool and steam room were very nice, plenty of parking and there is limited outdoor seating which is a big shame for summer months, but bar and restaurant are comfortable. Upgrading to better rooms may only get you robes and slippers, but for some people thats a worthwhile thing, and there are some bigger rooms too
10
tom
15 Apr 2025
·
Stayed 2 nights
Love this hotel. Staff are awesome, and the facilities are great Inc pool and gym.
Love this hotel. Staff are awesome, and the facilities are great Inc pool and gym.
10
Malcolm
23 Nov 2025
·
Stayed 1 night
Nice place, didn’t eat there but the rooms, staff and gym were good.
Nice place, didn’t eat there but the rooms, staff and gym were good.
10
Greta
1 Nov 2025
·
Stayed 1 night
Lovely welcome at reception. Pool and steam room excellent
Lovely welcome at reception. Pool and steam room excellent
10
David
11 Feb 2025
·
Stayed 1 night
Friendly efficient reception. Good quality breakfast and spa facilities available along with EV charging facility. Enjoyed the stay and warm Scottish hospitality.
Friendly efficient reception. Good quality breakfast and spa facilities available along with EV charging facility. Enjoyed the stay and warm Scottish hospitality.
8
Lindsay
13 May 2025
·
Stayed 1 night
We had a lovely stay, room was a little dated but the bed was comfortable and shower great, rest of the hotel had a luxurious feel and the dining options were great and could have been excellent with just a couple of details improved like the butter being soft for the bread and fish and chips was a half portion of fish so was disappointing. The spa was gorgeous, just missing a jacuzzi. Overall a great stay and very attentive staff.
We had a lovely stay, room was a little dated but the bed was comfortable and shower great, rest of the hotel had a luxurious feel and the dining options were great and could have been excellent with just a couple of details improved like the butter being soft for the bread and fish and chips was a half portion of fish so was disappointing. The spa was gorgeous, just missing a jacuzzi. Overall a great stay and very attentive staff.
6
Beckie
13 Jul 2024
·
Stayed 2 nights
Expedia info listed a hot tub. There is no hot tub, only a pool and other “spa” amenities available for booking. The staff member manning the door to the spa facilities was absent when we went to go look at it. When she showed up she said we couldn’t go look at it because we were wearing shoes. It just felt unwelcoming and complicated. The WiFi was terrible and also complicated to use, requiring account creation. The free WiFi access was only 3G and only allowed one device. It was £7.99 a day for better WiFi access. I didn’t buy it. The building interior looks worn out and the lift was out of order. The room was nice sized but old and out dated looking. There were no coffee or tea amenities in the room. The rest of the staff was plenty friendly aside from the spa lady and they were accommodating when we asked for things. They also listed “laundry facilities” which I have learned that in the UK that means they’ll send your laundry out to a service for you, which was inconvenient for us.
Expedia info listed a hot tub. There is no hot tub, only a pool and other “spa” amenities available for booking. The staff member manning the door to the spa facilities was absent when we went to go look at it. When she showed up she said we couldn’t go look at it because we were wearing shoes. It just felt unwelcoming and complicated. The WiFi was terrible and also complicated to use, requiring account creation. The free WiFi access was only 3G and only allowed one device. It was £7.99 a day for better WiFi access. I didn’t buy it. The building interior looks worn out and the lift was out of order. The room was nice sized but old and out dated looking. There were no coffee or tea amenities in the room. The rest of the staff was plenty friendly aside from the spa lady and they were accommodating when we asked for things. They also listed “laundry facilities” which I have learned that in the UK that means they’ll send your laundry out to a service for you, which was inconvenient for us.
8
Gillian
12 Jul 2024
·
Stayed 1 night
The swimming pool and steam room were very good.
The swimming pool and steam room were very good.
6
Lesley
5 Nov 2024
·
Stayed 1 night
I chose this property for the pool facilities, however the pool was closed without notice on the morning I planned to use it.
I chose this property for the pool facilities, however the pool was closed without notice on the morning I planned to use it.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is mixed: some rooms are spotless, while others show dust, dirty or missing towels, stains, and threadbare carpets.
Related guest reviews
10
Lisa
27 May 2025
·
Stayed 1 night
Had the best stay, very clean hotel, breakfast was lovely too
Had the best stay, very clean hotel, breakfast was lovely too
8
Sarah
7 Apr 2025
·
Stayed 1 night
The room we stayed in wasn’t as clean as we would have liked it to be. Sticky marks on tables, bedside tables, yellow stains around sink/bath taps, the chairs, carpets in room were in need of replacement, carpets and wall paper in ground corridors need to be updated too. The reception, restaurant and surrounding areas were lovely, clean and modern.
The room we stayed in wasn’t as clean as we would have liked it to be. Sticky marks on tables, bedside tables, yellow stains around sink/bath taps, the chairs, carpets in room were in need of replacement, carpets and wall paper in ground corridors need to be updated too. The reception, restaurant and surrounding areas were lovely, clean and modern.
8
Tammy
7 Jun 2025
·
Stayed 1 night
Nice hotel but definitely dated. Could use a deep clean. Carpets in rooms have been there for quite some time as well as the furniture. Stained chairs and couches. Old and historic should not be confused with dirty and disrepair. Staff were extremely friendly, Helpful and always smiling.
Nice hotel but definitely dated. Could use a deep clean. Carpets in rooms have been there for quite some time as well as the furniture. Stained chairs and couches. Old and historic should not be confused with dirty and disrepair. Staff were extremely friendly, Helpful and always smiling.
4
Greg
27 Jun 2025
·
Stayed 1 night
Extremely disappointed. The room was extremely dusty along the skirting boards it looked like it had not been vacumed properly for a long time. One of the curtains was completely ripped and falling apart, the carpet was threadbare in places. The wooden batn panel had paint peeling off it and was warped at the bottom. Overall this room was definitely nowhere near a 4 star standard and need urgent maintenance and deep cleaned! Very disappointed and underwhelming stay.
Extremely disappointed. The room was extremely dusty along the skirting boards it looked like it had not been vacumed properly for a long time. One of the curtains was completely ripped and falling apart, the carpet was threadbare in places. The wooden batn panel had paint peeling off it and was warped at the bottom. Overall this room was definitely nowhere near a 4 star standard and need urgent maintenance and deep cleaned! Very disappointed and underwhelming stay.
4
Jason
26 Apr 2024
·
Stayed 1 night
Looks a lot better in the photos phoned 18 times to book a table in the Restraunt apparently phones were down . Our room was very dated like something out of the 80s no USB points no bedside sockets . Absolutely no wifi in our room but was told could buy premium for £7.99 why should I ? Wifi should be available complimentary throughout all areas like it says it is . £20 for breakfast is nothing short of a rip off and a p take . Very poor hotel didn’t look that clean was sugar and tea stains in the tea cup from a previous guest .very dated . only decent thing was the health spa which I didn’t get time to use .
Looks a lot better in the photos phoned 18 times to book a table in the Restraunt apparently phones were down . Our room was very dated like something out of the 80s no USB points no bedside sockets . Absolutely no wifi in our room but was told could buy premium for £7.99 why should I ? Wifi should be available complimentary throughout all areas like it says it is . £20 for breakfast is nothing short of a rip off and a p take . Very poor hotel didn’t look that clean was sugar and tea stains in the tea cup from a previous guest .very dated . only decent thing was the health spa which I didn’t get time to use .
8
Rosanne
6 Dec 2025
·
Stayed 1 night
Spotless room. Comfortable Helpful staff
Spotless room. Comfortable Helpful staff
10
Sandra
27 May 2025
·
Stayed 1 night
Spa great. Swimming lanes in the pool were useful as there a few children playing with a ball in the pool too. Restaurant had a few GF options and staff seemed knowledgable. Food was of good quality. (Gf burger and chips and steak with chips and mushroom) Room spotless although the shower (over a bath) leaked all over the floor!! Bed allowed a good nights sleep.
Spa great. Swimming lanes in the pool were useful as there a few children playing with a ball in the pool too. Restaurant had a few GF options and staff seemed knowledgable. Food was of good quality. (Gf burger and chips and steak with chips and mushroom) Room spotless although the shower (over a bath) leaked all over the floor!! Bed allowed a good nights sleep.
6
Sara
9 Nov 2025
·
Stayed 1 night
Usually a lovely stay Fabulous check in and reception staff ( Amber) Missing toilet rolls in check in Dirty towel still in bathroom from previous guests Missing second set of towels, one towel had a hole in Housekeeping attempted 4 times to clean bedroom on the morning of check out
Usually a lovely stay Fabulous check in and reception staff ( Amber) Missing toilet rolls in check in Dirty towel still in bathroom from previous guests Missing second set of towels, one towel had a hole in Housekeeping attempted 4 times to clean bedroom on the morning of check out
2
Stewart
12 Feb 2024
·
Stayed 1 night
Check in person did not speak and was not welcoming. Room dirty including bedding. Room old and tired with broken and damaged fixtures
Check in person did not speak and was not welcoming. Room dirty including bedding. Room old and tired with broken and damaged fixtures
6
Martin
6 Aug 2024
·
Stayed 1 night
Great service from the staff during check in / out and in the restaurant. Accommodation is looking tired, really needs upgrading. I was room 158 on the ground floor, and every inch of the floor squeaked as I moved about. The shower head didn’t stay up and I had the hold the head up with one hand as I showered. See the picture of the stained work space, not what I’d expect in the type of hotel. Disappointed with the TV, small, poor quality picture, in this day and age the rooms really lack modern technology. Didn’t use the leisure facilities, but they looked better quality than the hotel.
Great service from the staff during check in / out and in the restaurant. Accommodation is looking tired, really needs upgrading. I was room 158 on the ground floor, and every inch of the floor squeaked as I moved about. The shower head didn’t stay up and I had the hold the head up with one hand as I showered. See the picture of the stained work space, not what I’d expect in the type of hotel. Disappointed with the TV, small, poor quality picture, in this day and age the rooms really lack modern technology. Didn’t use the leisure facilities, but they looked better quality than the hotel.
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from spacious and comfortable to small and dated; many note tired decor, worn furnishings, limited bedside sockets/USB, and occasional maintenance issues (sagging or lopsided beds, leaking showers, small TVs, no air conditioning). Noise transfer is reported, and Wi-Fi often feels weak or paywalled.
Related guest reviews
6
Richard
16 Sept 2025
·
Stayed 2 nights
The hotel is old and tired, and really needs complete renovation. The carpets are threadbare, the bed sagged, the white plastic shower tap and extractor fan had gone yellow with age, the bathroom mirror was losing its silver backing, and the furniture was chipped and worn. There were no usable sockets near the bed - only old-style round pin lighting sockets. On Saturday night you couldnt see the bar for all the dirty glasses, and tables were left uncleared for hours: just not enough staff to cope. We ate in the restaurant on Saturday night: the food was ok, but somewhat uninspiring, and expensive for what it was. Thirty years ago, this would have been a nice hotel, but it really needs a rethink.
The hotel is old and tired, and really needs complete renovation. The carpets are threadbare, the bed sagged, the white plastic shower tap and extractor fan had gone yellow with age, the bathroom mirror was losing its silver backing, and the furniture was chipped and worn. There were no usable sockets near the bed - only old-style round pin lighting sockets. On Saturday night you couldnt see the bar for all the dirty glasses, and tables were left uncleared for hours: just not enough staff to cope. We ate in the restaurant on Saturday night: the food was ok, but somewhat uninspiring, and expensive for what it was. Thirty years ago, this would have been a nice hotel, but it really needs a rethink.
8
Brian
23 May 2024
·
Stayed 1 night
The room was clean and fresh although I would not necessarily class it as Deluxe/Executive. No air conditioning and the room gof quite stuffy/warm at night despite windows being open to let air circulate. Shower and toiletries were excellent. We had dinner in the hotel. The food was overpriced and not cooked to order requirements. The wine was not properly chilled either. Breakfast was average with a number of items incurring a supplement, including a staggering £4 for a cappuchino/latte/hot chicolate. We were not offered additional coffee. The swimming pool and sauna/steam room were excellent. Overall, the hotel food and drink offers poor value for money and rooms need some proper air conditioning.
The room was clean and fresh although I would not necessarily class it as Deluxe/Executive. No air conditioning and the room gof quite stuffy/warm at night despite windows being open to let air circulate. Shower and toiletries were excellent. We had dinner in the hotel. The food was overpriced and not cooked to order requirements. The wine was not properly chilled either. Breakfast was average with a number of items incurring a supplement, including a staggering £4 for a cappuchino/latte/hot chicolate. We were not offered additional coffee. The swimming pool and sauna/steam room were excellent. Overall, the hotel food and drink offers poor value for money and rooms need some proper air conditioning.
10
Danielle
15 Oct 2024
·
Stayed 2 nights
We had a big large room which suited our needs. I loved the thick blackout curtains and I slept well. There was a wedding at the hotel but didn’t hear anything. The rooms were quiet and restful. The menu was very expensive (our rate did not include breakfast) so we chose to eat in town. We got taxis as didn’t arrive by car and it’s quite far from main towns/travel stations. The spa area was lovely but they only gave one medium sized towel, which really was only appropriate for my long thick hair and even when I asked they would not give me another towel. Reception staff were lovely and friendly.
We had a big large room which suited our needs. I loved the thick blackout curtains and I slept well. There was a wedding at the hotel but didn’t hear anything. The rooms were quiet and restful. The menu was very expensive (our rate did not include breakfast) so we chose to eat in town. We got taxis as didn’t arrive by car and it’s quite far from main towns/travel stations. The spa area was lovely but they only gave one medium sized towel, which really was only appropriate for my long thick hair and even when I asked they would not give me another towel. Reception staff were lovely and friendly.
6
Laura
2 Dec 2024
·
Stayed 1 night
The rooms are a little dated and could do with a refresh. The doors are not acoustic rated and can hear everyone talking in the corridors when they arrive late at night or early for breakfast. Can also hear people walking around in rooms upstairs.
The rooms are a little dated and could do with a refresh. The doors are not acoustic rated and can hear everyone talking in the corridors when they arrive late at night or early for breakfast. Can also hear people walking around in rooms upstairs.
6
Barry
9 Dec 2025
·
Stayed 1 night
Nice hotel a little worn out, bed base was broken on one corner
Nice hotel a little worn out, bed base was broken on one corner
8
Finlay
25 Sept 2025
·
Stayed 1 night
Lovely spacious room with comfy armchairs, would definitely book again
Lovely spacious room with comfy armchairs, would definitely book again
6
Beckie
13 Jul 2024
·
Stayed 2 nights
Expedia info listed a hot tub. There is no hot tub, only a pool and other “spa” amenities available for booking. The staff member manning the door to the spa facilities was absent when we went to go look at it. When she showed up she said we couldn’t go look at it because we were wearing shoes. It just felt unwelcoming and complicated. The WiFi was terrible and also complicated to use, requiring account creation. The free WiFi access was only 3G and only allowed one device. It was £7.99 a day for better WiFi access. I didn’t buy it. The building interior looks worn out and the lift was out of order. The room was nice sized but old and out dated looking. There were no coffee or tea amenities in the room. The rest of the staff was plenty friendly aside from the spa lady and they were accommodating when we asked for things. They also listed “laundry facilities” which I have learned that in the UK that means they’ll send your laundry out to a service for you, which was inconvenient for us.
Expedia info listed a hot tub. There is no hot tub, only a pool and other “spa” amenities available for booking. The staff member manning the door to the spa facilities was absent when we went to go look at it. When she showed up she said we couldn’t go look at it because we were wearing shoes. It just felt unwelcoming and complicated. The WiFi was terrible and also complicated to use, requiring account creation. The free WiFi access was only 3G and only allowed one device. It was £7.99 a day for better WiFi access. I didn’t buy it. The building interior looks worn out and the lift was out of order. The room was nice sized but old and out dated looking. There were no coffee or tea amenities in the room. The rest of the staff was plenty friendly aside from the spa lady and they were accommodating when we asked for things. They also listed “laundry facilities” which I have learned that in the UK that means they’ll send your laundry out to a service for you, which was inconvenient for us.
6
Caroline
21 Sept 2025
·
Stayed 2 nights
reception staff amazing and helpful, especially Paige. Spa was lovely , clean, and relaxing . Dining was good. only things let this hotel down are the standard of rooms. tired and dated ,definately not worthy of 4stars. no plugs beside bedside, poor internet
reception staff amazing and helpful, especially Paige. Spa was lovely , clean, and relaxing . Dining was good. only things let this hotel down are the standard of rooms. tired and dated ,definately not worthy of 4stars. no plugs beside bedside, poor internet
6
Richard
20 Jun 2024
·
Stayed 1 night
Staff excellent, hotel clean. A little overpriced, outdated furniture and no usable sockets anywhere near the bed. Also charging 3x the price when a concert is in town is a little disingenuous.
Staff excellent, hotel clean. A little overpriced, outdated furniture and no usable sockets anywhere near the bed. Also charging 3x the price when a concert is in town is a little disingenuous.
8
Diane
22 Aug 2024
·
Stayed 1 night
Spa was excellent. Room was very small with a tiny shower and not easy to access. We had heavy luggage and had to negotiate several staircases. An offer of help with luggage would not have gone amiss. Mattress was very soft
Spa was excellent. Room was very small with a tiny shower and not easy to access. We had heavy luggage and had to negotiate several staircases. An offer of help with luggage would not have gone amiss. Mattress was very soft
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, welcoming and helpful, with several standout individuals mentioned by name. Nonetheless, guests report slow restaurant service, occasional check-in mishaps, and some housekeeping lapses.
Related guest reviews
8
Patricia
3 Jul 2024
·
Stayed 1 night
The receptionist was really friendly and helpful. Breakfast was horrible , poached eggs overcooked, mushroom dry and beans cold . One waitress was rude when my husband told her about poached eggs. Stay was good but we will not be going back if ever in Stirling.
The receptionist was really friendly and helpful. Breakfast was horrible , poached eggs overcooked, mushroom dry and beans cold . One waitress was rude when my husband told her about poached eggs. Stay was good but we will not be going back if ever in Stirling.
4
Stephen
3 Jun 2024
·
Stayed 1 night
Nice spa, receptionist helpful and gave all info on food times, booked us in for breakfast and dinner. Very slow service at dinner, not attentive to getting drinks served etc. took over 15 minutes for us to be asked what we would want to drink. Same at breakfast time. Poor service and wouldn’t pay to stay here again at the prices charged.
Nice spa, receptionist helpful and gave all info on food times, booked us in for breakfast and dinner. Very slow service at dinner, not attentive to getting drinks served etc. took over 15 minutes for us to be asked what we would want to drink. Same at breakfast time. Poor service and wouldn’t pay to stay here again at the prices charged.
6
Roy
29 Jan 2025
·
Stayed 4 nights
Above average hotel at best. Hotel is nice enough. A little dated in places. Service in the restaurant can be slow. So much so I walked of breakfast as it took to long. Evening meal are tasty but nothing spectacular for the price.
Above average hotel at best. Hotel is nice enough. A little dated in places. Service in the restaurant can be slow. So much so I walked of breakfast as it took to long. Evening meal are tasty but nothing spectacular for the price.
8
David
19 Jun 2024
·
Stayed 2 nights
Staff excellent, comfortable stay, Page on reception was amazing
Staff excellent, comfortable stay, Page on reception was amazing
8
Nicola
14 Jun 2025
·
Stayed 1 night
Very nice clean hotel staff very friendly, however one member of staffs mannerism was very abrupt when we complaint about the bathroom light not working this got fixed straight away and relocated to a different room.
Very nice clean hotel staff very friendly, however one member of staffs mannerism was very abrupt when we complaint about the bathroom light not working this got fixed straight away and relocated to a different room.
2
Steve
4 Sept 2025
·
Stayed 1 night
I arrived at 16.30 to be given a twin room when I had paid for a Double. I was told house keeping would change this to a double so I said I would go for something to eat while this is done. On my return this still hadn't been done. The receptionist said she would ask house keeping to do it straight away. At 19.30 I asked again how much longer, only to be told this couldn't be changed to a double. I was then offered another double which could have been done at 16.30 when I checked in not 3 hours later. Very poor.
I arrived at 16.30 to be given a twin room when I had paid for a Double. I was told house keeping would change this to a double so I said I would go for something to eat while this is done. On my return this still hadn't been done. The receptionist said she would ask house keeping to do it straight away. At 19.30 I asked again how much longer, only to be told this couldn't be changed to a double. I was then offered another double which could have been done at 16.30 when I checked in not 3 hours later. Very poor.
10
LORRAINE
10 Nov 2024
·
Stayed 1 night
This was our second time staying at the hotel. The staff are fantastic! So friendly and helpful! Especially Megan on the front desk! Will definitely stay again
This was our second time staying at the hotel. The staff are fantastic! So friendly and helpful! Especially Megan on the front desk! Will definitely stay again
10
David
27 Nov 2024
·
Stayed 1 night
From the moment I arrived to the moment I left, nothing was too much trouble for the team. Friendly, helpful staff, great food, and a terrific hotel—dog-friendly and spacious. The health spa was excellent, too. I HIGHLY recommend this hotel. I can't wait to return!
From the moment I arrived to the moment I left, nothing was too much trouble for the team. Friendly, helpful staff, great food, and a terrific hotel—dog-friendly and spacious. The health spa was excellent, too. I HIGHLY recommend this hotel. I can't wait to return!
10
LAUREN
23 Aug 2025
·
Stayed 1 night
The staff here are incredible and an asset to the hotel. Given the relative youth of said staff, the level of professionalism, warmth and attention to detail is exceptional.
The staff here are incredible and an asset to the hotel. Given the relative youth of said staff, the level of professionalism, warmth and attention to detail is exceptional.
6
Sara
9 Nov 2025
·
Stayed 1 night
Usually a lovely stay Fabulous check in and reception staff ( Amber) Missing toilet rolls in check in Dirty towel still in bathroom from previous guests Missing second set of towels, one towel had a hole in Housekeeping attempted 4 times to clean bedroom on the morning of check out
Usually a lovely stay Fabulous check in and reception staff ( Amber) Missing toilet rolls in check in Dirty towel still in bathroom from previous guests Missing second set of towels, one towel had a hole in Housekeeping attempted 4 times to clean bedroom on the morning of check out
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AI-generated summary based on recent guest reviews
Location
Convenient for road links and Falkirk sights, and reachable from Polmont Station for some. Not central, with little immediately nearby, and the Kelpies are a drive rather than an easy walk.
Related guest reviews
10
Mags
27 Aug 2025
·
Stayed 7 nights
Close to major road links and good leisure facilities
Close to major road links and good leisure facilities
10
Karen
28 Apr 2024
·
Stayed 1 night
We had a quick overnight stay to break up a long journey and booked here so we could explore the area. In particular the Kelpies which according to Expedia is a short walk from the hotel. This isn’t true. It’s over an hour to walk and about 20 minutes in the car. Lovely hotel, superb big bed which was very comfortable. Staff very nice and dining options were good.
We had a quick overnight stay to break up a long journey and booked here so we could explore the area. In particular the Kelpies which according to Expedia is a short walk from the hotel. This isn’t true. It’s over an hour to walk and about 20 minutes in the car. Lovely hotel, superb big bed which was very comfortable. Staff very nice and dining options were good.
10
Danielle
15 Oct 2024
·
Stayed 2 nights
We had a big large room which suited our needs. I loved the thick blackout curtains and I slept well. There was a wedding at the hotel but didn’t hear anything. The rooms were quiet and restful. The menu was very expensive (our rate did not include breakfast) so we chose to eat in town. We got taxis as didn’t arrive by car and it’s quite far from main towns/travel stations. The spa area was lovely but they only gave one medium sized towel, which really was only appropriate for my long thick hair and even when I asked they would not give me another towel. Reception staff were lovely and friendly.
We had a big large room which suited our needs. I loved the thick blackout curtains and I slept well. There was a wedding at the hotel but didn’t hear anything. The rooms were quiet and restful. The menu was very expensive (our rate did not include breakfast) so we chose to eat in town. We got taxis as didn’t arrive by car and it’s quite far from main towns/travel stations. The spa area was lovely but they only gave one medium sized towel, which really was only appropriate for my long thick hair and even when I asked they would not give me another towel. Reception staff were lovely and friendly.
10
Gillian
3 Nov 2024
·
Stayed 2 nights
A lovely hotel. The staff are friendly and helpful. The food is really delicious; there's a good variety and serving staff could not be friendlier. We had a great spa experience, made even better by the very attentive and courteous staff and lovely facilites. Would definitely recommend considering this hotel if visiting Falkirk. Its gorgeous surroundings and position close to local attractions makes it a fantastic opportunity to relax and enjoy your trip.
A lovely hotel. The staff are friendly and helpful. The food is really delicious; there's a good variety and serving staff could not be friendlier. We had a great spa experience, made even better by the very attentive and courteous staff and lovely facilites. Would definitely recommend considering this hotel if visiting Falkirk. Its gorgeous surroundings and position close to local attractions makes it a fantastic opportunity to relax and enjoy your trip.
10
Craig
5 Sept 2023
·
Stayed 1 night
Very nice hotel and restaurant. It could use some updating but that didn't detract from our stay. The food was excellent and the service was great. There's not much around this property so we just ate in the on-site restaurant. Convenient to the highway to the airport.
Very nice hotel and restaurant. It could use some updating but that didn't detract from our stay. The food was excellent and the service was great. There's not much around this property so we just ate in the on-site restaurant. Convenient to the highway to the airport.
10
Jodi
17 Jun 2025
·
Stayed 2 nights
Awesome stay.. Great staff, accommodations and location
Awesome stay.. Great staff, accommodations and location
10
Neil
28 May 2024
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Stayed 1 night
One night stop over in a large spacious room. Staff were very friendly and helpful. Huge comfortable bed was just what was needed before the big push to the south after our trip to Moray. Perfect location for visiting the Kelpies and Waterwheel
One night stop over in a large spacious room. Staff were very friendly and helpful. Huge comfortable bed was just what was needed before the big push to the south after our trip to Moray. Perfect location for visiting the Kelpies and Waterwheel
6
Greg
1 Dec 2024
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Stayed 3 nights
Location for edingbrugh glasgow and sterling excellent
Location for edingbrugh glasgow and sterling excellent
8
Geoffrey
8 Mar 2023
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We were able to walk to the hotel from Polmont Station. Hotel had a nice feel and staff were very welcoming and helpful at all times.
We were able to walk to the hotel from Polmont Station. Hotel had a nice feel and staff were very welcoming and helpful at all times.
8
Graeme
17 Jun 2025
·
Stayed 2 nights
Great customer service. Convenient to Falkirk.
Great customer service. Convenient to Falkirk.
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AI-generated summary based on recent guest reviews
Dining
Quality varies from excellent meals to poor breakfasts, but pricing is commonly viewed as high for food and drinks. Service can be slow at peak times, though gluten-free options and some dinners receive praise.
Related guest reviews
8
Barbara
24 Oct 2024
·
Stayed 1 night
Nice clean hotel & friendly staff but food & drink prices are excessive - £12.50 for a large glass of an average white wine is just not acceptable & £18 for an average burger roll with frozen chips (this was the cheapest main meal on the menu) cannot be justified & this spoiled my stay I’m afraid
Nice clean hotel & friendly staff but food & drink prices are excessive - £12.50 for a large glass of an average white wine is just not acceptable & £18 for an average burger roll with frozen chips (this was the cheapest main meal on the menu) cannot be justified & this spoiled my stay I’m afraid
6
Roy
29 Jan 2025
·
Stayed 4 nights
Above average hotel at best. Hotel is nice enough. A little dated in places. Service in the restaurant can be slow. So much so I walked of breakfast as it took to long. Evening meal are tasty but nothing spectacular for the price.
Above average hotel at best. Hotel is nice enough. A little dated in places. Service in the restaurant can be slow. So much so I walked of breakfast as it took to long. Evening meal are tasty but nothing spectacular for the price.
8
Heather
22 Jul 2024
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Stayed 1 night
Had an enjoyable one night stay. The room was comfortable and I got a good night's sleep. I would say it is a little overpriced for what you get. The prices for meals in particular are overpriced. £18 per person for breakfast and the cooker option was a small portion for the price although tasty. I ate the fish and chips in the evening and again although tasty not worth £20.
Had an enjoyable one night stay. The room was comfortable and I got a good night's sleep. I would say it is a little overpriced for what you get. The prices for meals in particular are overpriced. £18 per person for breakfast and the cooker option was a small portion for the price although tasty. I ate the fish and chips in the evening and again although tasty not worth £20.
8
hoang
12 Oct 2025
·
Stayed 7 nights
Good breakfast
Good breakfast
10
Sandra
27 May 2025
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Stayed 1 night
Spa great. Swimming lanes in the pool were useful as there a few children playing with a ball in the pool too. Restaurant had a few GF options and staff seemed knowledgable. Food was of good quality. (Gf burger and chips and steak with chips and mushroom) Room spotless although the shower (over a bath) leaked all over the floor!! Bed allowed a good nights sleep.
Spa great. Swimming lanes in the pool were useful as there a few children playing with a ball in the pool too. Restaurant had a few GF options and staff seemed knowledgable. Food was of good quality. (Gf burger and chips and steak with chips and mushroom) Room spotless although the shower (over a bath) leaked all over the floor!! Bed allowed a good nights sleep.
8
Ian
21 May 2024
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Stayed 1 night
Great hotel, clean, friendly staff just food a bit expensive. Would have been perfect if food sensibly priced. Doesn’t need to be London city prices here for relatively basic food.
Great hotel, clean, friendly staff just food a bit expensive. Would have been perfect if food sensibly priced. Doesn’t need to be London city prices here for relatively basic food.
8
Christopher
23 Jul 2024
·
Stayed 1 night
Good hotel. I’ve stayed here before. Food is and wines are good but too expensive. Staff are all very helpful and friendly.
Good hotel. I’ve stayed here before. Food is and wines are good but too expensive. Staff are all very helpful and friendly.
4
Jithen
26 Apr 2025
·
Stayed 1 night
Just underwhelming. Breakfast was horrible, food overpriced. Sausages dried up, eggs precooked...just horrible. No phones in rooms, Qr codes used. Asked for warm/ hot milk for kid... was brought but freezing. Tried to call reception again 4 times no answer. Just not a 4 star hotel as advertised. Pool was also cold and room was over heated... just dont rush to hotel. Staff were pleasent. About only thing up to date at hotel.
Just underwhelming. Breakfast was horrible, food overpriced. Sausages dried up, eggs precooked...just horrible. No phones in rooms, Qr codes used. Asked for warm/ hot milk for kid... was brought but freezing. Tried to call reception again 4 times no answer. Just not a 4 star hotel as advertised. Pool was also cold and room was over heated... just dont rush to hotel. Staff were pleasent. About only thing up to date at hotel.
6
Danny
25 Oct 2024
·
Stayed 1 night
All in all a lovely hotel. However, £6 for seasonal greens, which turned out to be half of a 49p broccoli is a bit of a p*ss take!
All in all a lovely hotel. However, £6 for seasonal greens, which turned out to be half of a 49p broccoli is a bit of a p*ss take!
8
Tracy
8 Feb 2023
·
Stayed 2 nights
Our stay was really good and just what we needed. Our hotel room was a bit dated and could do with a brush up and the pillows were awful but can’t take away from the wonderful time we had. Our evening meal was fantastic but breakfast was definitely overpriced
Our stay was really good and just what we needed. Our hotel room was a bit dated and could do with a brush up and the pillows were awful but can’t take away from the wonderful time we had. Our evening meal was fantastic but breakfast was definitely overpriced
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AI-generated summary based on recent guest reviews
10
Sharon
3 weeks ago
·
Stayed 2 nights
From arrival the staff were absolutely lovely, couldn’t do enough for us. The room was one of the nicest we have stayed in, breakfast was excellent and the facilities were fantastic. We will definitely stay again
From arrival the staff were absolutely lovely, couldn’t do enough for us. The room was one of the nicest we have stayed in, breakfast was excellent and the facilities were fantastic. We will definitely stay again
6
Graham
20 Jun 2026
·
Stayed 2 nights
They are impossible to contact by phone
They are impossible to contact by phone
10
Mark
31 May 2026
·
Stayed 1 night
Restaurant needs a bit more organisation as it is not clear what customers wanting to eat need to do o get a table.
Restaurant needs a bit more organisation as it is not clear what customers wanting to eat need to do o get a table.
10
Deborah
27 May 2026
·
Stayed 3 nights
Spacious family room. Small tv. Comfy beds & pillows. Great leisure facilities. Carefully planned & maintained gardens. Quiet bedroom. Excellent customer service from staff.
Spacious family room. Small tv. Comfy beds & pillows. Great leisure facilities. Carefully planned & maintained gardens. Quiet bedroom. Excellent customer service from staff.
4
Elena
27 May 2026
·
Stayed 4 nights
In the room we stayed in the curtains were all mouldy, damaged and old .You could see cobwebs everywhere especially around the wardrobe and above the bed. Flushing the toilet was also challenging and when I asked the reception lady if someone would be able to do some deep cleaning she promised that someone would , but we could not see any difference when we came back. There was a very poor selection at breakfast ( no yogurts, some days even no white bread) for the price we payed we left very disappointed.
In the room we stayed in the curtains were all mouldy, damaged and old .You could see cobwebs everywhere especially around the wardrobe and above the bed. Flushing the toilet was also challenging and when I asked the reception lady if someone would be able to do some deep cleaning she promised that someone would , but we could not see any difference when we came back. There was a very poor selection at breakfast ( no yogurts, some days even no white bread) for the price we payed we left very disappointed.
FAQs about Macdonald Inchyra Hotel & Spa
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 7:30 AM to 9:30 AM for a fee of approximately GBP 24 per person.
Does the property allow pets?
Yes, pets are allowed with a fee of GBP 20 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
What is the location of the property in relation to key landmarks?
The hotel is located in Falkirk (Polmont), just steps from the Macdonald Inchyra Hotel Spa and a 3-minute drive from The Kelpies. It is 2.7 miles from Helix Park and 3.7 miles from Cineworld Falkirk.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests.
What are the hotel's policies for guests staying with children?
Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.
What are the policies regarding extra beds and cribs?
The property offers cribs and rollaway beds, but guests must contact the hotel in advance to reserve them. A fee of GBP 25 per night applies for rollaway beds.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: NO DATA
- 2026-09-05: 299.7548306274414USD
- 2026-09-06: 139.34451893615721USD
- 2026-09-07: 194.21616766052247USD
- 2026-09-08: 342.7980130615234USD
- 2026-09-09: 180.47375542602538USD
- 2026-09-10: 297.7773883422852USD
- 2026-09-11: 254.693658984375USD
- 2026-09-12: NO DATA
- 2026-09-13: 197.19152857666015USD
- 2026-09-14: NO DATA
- 2026-09-15: 283.3146656768799USD
- 2026-09-16: 231.47074507141113USD
- 2026-09-17: 153.3046936706543USD
- 2026-09-18: 160.1951542602539USD
- 2026-09-19: 171.93614694213866USD
- 2026-09-20: 125.93681376037597USD
- 2026-09-21: 164.70327041625976USD
- 2026-09-22: 331.83350814819335USD
- 2026-09-23: 179.90973141174317USD
- 2026-09-24: 166.91624992370606USD
- 2026-09-25: 191.77660031738282USD
- 2026-09-26: 164.12086914672852USD
- 2026-09-27: 111.94383642272949USD
- 2026-09-28: 461.5116439880371USD
- 2026-09-29: 276.8811022857666USD
- 2026-09-30: 269.76747412109376USD
- 2026-10-01: 261.0562298156738USD
- 2026-10-02: 122.18328152770997USD
- 2026-10-03: 180.12923062438963USD
- 2026-10-04: 116.73143040313721USD
- 2026-10-05: 211.1940401123047USD
- 2026-10-06: 158.5304620239258USD
- 2026-10-07: 186.5088318725586USD
- 2026-10-08: 114.13114625396729USD
- 2026-10-09: 142.12150473632812USD
- 2026-10-10: 166.88626504821778USD
- 2026-10-11: 116.73143040313721USD
- 2026-10-12: 184.80329144592284USD
- 2026-10-13: 203.21884298095702USD
- 2026-10-14: 140.1710966873169USD
- 2026-10-15: 113.8396886566162USD
- 2026-10-16: 122.96262246704102USD
- 2026-10-17: 154.12575115661622USD
- 2026-10-18: 112.78920788574219USD
- 2026-10-19: 128.72541604156493USD
- 2026-10-20: 117.62098170928955USD
- 2026-10-21: 112.912541065979USD
- 2026-10-22: 116.88135478057862USD
- 2026-10-23: 131.3740889038086USD
- 2026-10-24: 145.68690491333007USD
- 2026-10-25: 114.18595017089844USD
- 2026-10-26: 113.43210169219971USD
- 2026-10-27: 149.56253867797852USD
- 2026-10-28: 109.45944239959717USD
- 2026-10-29: 117.59099683380127USD
- 2026-10-30: 127.03625919494628USD
- 2026-10-31: 131.45404857177735USD
- 2026-11-01: 97.27119304656982USD
- 2026-11-02: 104.35124772033691USD
- 2026-11-03: 109.2411925567627USD
- 2026-11-04: 111.90385658874511USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately GBP 24 per person
- Pet fee: GBP 20 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Dry cleaning
Services
Dry cleaning
Banquet facilities
Currency exchange
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Activities
Swimming pool
Tennis courts
Garden
Golf course (nearby)
Pool indoor
Pool (Indoor)
Fitness Center (nearby)
General
Room service
Restaurant
Non-smoking rooms
Massage
Spa & wellness centre
Breakfast in the room
Family room
Parking
Parking
Free parking
Electric car charging station
Parking Onsite
Internet
Free wi-fi