Name: Sheraton Grand Krakow
Address: Powiśle 7, Kraków, Poland, Kraków, Lesser Poland Voivodeship, Poland
Rating: 8.97

Guest reviews

9

Fabulous

Based on 1,330 verified reviews

Who stays here?

Business

19%

Couple

38%

Family

19%

Group

17%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

At Sheraton Grand Krakow, guests repeatedly praise the scenic riverside location by Wawel Castle and walkable Old Town, warm and attentive service, and comfortable, spacious rooms that make both sightseeing days and quiet downtime straightforward and enjoyable.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Tangenik

Apr 9, 2026

·

Stayed 1 night

I took an uber so I am not sure about parking. The hotel is conveniently located near shops and great sites. The staff is amazing and the facility is clean and comfy. I will visit again

10

Marc

Feb 23, 2026

·

Stayed 1 night

If you’re visiting Kraków and want a truly memorable stay, I cannot recommend the Sheraton Grand Hotel highly enough. From the moment I arrived, the experience was exceptional. The staff genuinely went out of their way to make everything perfect - warm, professional, and incredibly attentive at every touchpoint. My room was very large, beautifully presented, and extremely comfortable - exactly what you want after a day exploring the city. Every detail felt thoughtfully considered, and it made coming back each evening a real pleasure. Before arriving, I emailed the hotel with some special dietary requirements and to arrange airport pickups, and the team could not have been more helpful or responsive. Everything was handled seamlessly, which immediately put me at ease and set the tone for the whole trip. A huge shout-out to Monika and Prince, along with the entire Sheraton Grand team. Their hospitality truly elevated my stay and made it feel special from start to finish. The location is unbeatable - right beside Wavel Castle and within perfect walking distance of everything you need to see and do in Kraków. Whether exploring the Old Town, dining by the river, or simply soaking up the atmosphere, you couldn’t ask for a better base. This hotel really is the cherry on top of a wonderful stay in a beautiful city. Five stars all the way.

10

Marek

Feb 11, 2026

·

Stayed 7 nights

Great hotel — clean, comfortable, and very friendly staff.

10

Emma

Feb 2, 2026

·

Stayed 3 nights

Hotel perfect for a city break, 10 minutes walk to the old town, hotel itself came with all the expectations of 5 star, impeccable service, deluxe double room was spotless with everything you needed for a pleasant stay, quality bed as expected from Sheraton hotels. Breakfast was excellent. Hotel had a small pool, sauna and jacuzzi which were spotless and well maintained Would stay again !

10

Chantelle

Jan 4, 2026

·

Stayed 4 nights

All of the stay was absolutely faultless. Highly recommend.

Powiśle 7, Kraków, Poland

Location

A stay at Sheraton Grand Krakow places you in the heart of Kraków, within a 5-minute walk of Planty Park and Smok Wawelski Statue. This luxury hotel is 0.6 mi (1 km) from Wawel Cathedral and 0.9 mi (1.5 km) from Main Market Square.

Smok Wawelski Statue(0.2 miles)

Planty Park(0.2 miles)

Royal Road(0.3 miles)

Dragon's Den(0.3 miles)

Kraków Philharmonic(0.3 miles)

Archaelogical Museum of Kraków(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, the hotel offers on-site parking for a fee of PLN 125 per night, which includes in/out privileges. No reservation is required.

Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately PLN 122 for adults and PLN 61 for children.

Yes, the hotel allows pets with a maximum fee of PLN 100 per accommodation, per night, plus a one-time cleaning fee of PLN 215. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

Yes, airport shuttle services are available for a fee of PLN 160 per vehicle (maximum occupancy 3). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.

The hotel is located in the heart of Kraków, within a 5-minute walk of Planty Park and Smok Wawelski Statue. It is 0.6 mi (1 km) from Wawel Cathedral and 0.9 mi (1.5 km) from Main Market Square.

Yes, the hotel features an indoor swimming pool. The operational hours and seasonal availability may vary, so guests are encouraged to check with the front desk.

Children are welcome at the hotel. The minimum age for children to stay for free is not specified, so guests should inquire directly for details.

The hotel offers rollaway beds for a fee of PLN 222 per night. Guests should request this service in advance to ensure availability.

Sheraton Grand Krakow

Amenities

Property description

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