Name: Holiday Inn Birmingham City by IHG
Address: Smallbrook Queensway, Birmingham, West Midlands (provincia), GB
Price range: 59 USD–272 USD per night
Rating: 8.1

Cosa pensano gli ospiti

Holiday Inn Birmingham City by IHG riceve costantemente apprezzamenti per la sua posizione centrale vicino alla stazione di New Street, il personale cordiale e le camere in generale confortevoli e spaziose, con molti ospiti che apprezzano anche la ricca colazione e le accoglienti aree della hall e del bar.

Tuttavia, i reclami ricorrenti riguardano l'aria condizionata e il riscaldamento guasti o inefficienti, che a volte portano a camere eccessivamente calde o fredde. Il rumore della strada e dei corridoi influisce su alcuni soggiorni e il parcheggio avviene principalmente tramite le strutture vicine NCP che diversi ospiti hanno trovato costose o complicate da utilizzare. La pulizia è spesso buona ma incoerente in alcuni punti, con occasionali arredi datati o odori sgradevoli. Ci si può aspettare un soggiorno pratico nel centro della città incentrato su convenienza e colazione piuttosto che su condizioni perfette della camera.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

L'area della hall e del bar sono apprezzate e vengono forniti tappi per le orecchie. Il parcheggio è principalmente nei parcheggi NCP vicini; esistono sconti ma le informazioni e la convalida sono confuse per alcuni e i posti in loco sono molto limitati.

Recensioni degli ospiti correlate

8

martin

2 dic 2024

·

Soggiorno di 2 notti

We had a weekend stay, the room was clean and comfortable and all the staff we met were polite and helpful. Breakfast is worth the additional cost but book with your room / stay. The hotel is very central and very close to the train station. The only downside is it can be quite noisey, but you get used to this and ear plugs are provided if you are a light sleeper.

6

Louis

23 mar 2024

·

Soggiorno di 1 notte

Room was fine, breakfast was great. Only problem was the parking, I picked this hotel because we was driving over but they only have 6 parking spots.

6

John

24 nov 2025

·

Soggiorno di 1 notte

Information about the car park was poor

10

Christine

20 dic 2024

·

Soggiorno di 1 notte

Good stay , nice touch having earbuds to wear as quite noisy outside

8

Jonathan

18 apr 2024

·

Soggiorno di 1 notte

It was fine. Comfortable and xlean though looking a bit old. Bar and foyer were nice. Food was OK. Bar staff were friendly a d professional.

6

Suzy

4 ago 2025

·

Soggiorno di 2 notti

The hotel was comfortable and clean, and the room was stylish. The staff we interacted with were all polite and pleasant. However, we would advise against using the “special deal” on car parking at the NCP behind the hotel. The ticket validation system is at best not very clear, and despite doing exactly what the receptionist told us to do, the exit machine wouldn’t accept that we had already paid and then promptly swallowed our ticket. We went back to the hotel where the receptionist assured us that all we needed was the hotel validation ticket (which we already had) and just to “press the button” and ask the attendant for help if the same thing happened again. Predictably the exit machine would not accept this ticket, there is no button to press and no attendant available to help. We had to spend ages in a queue on the phone to reach NCP “customer service” who then robotically repeated the line that if we didn’t have the original ticket we would have to pay again! Bearing in mind that it was their machine that had swallowed the ticket, this was absolutely infuriating. An extra hour added on to our journey time plus an extra £30 and a lot of frustration! PS The same thing happened to an older couple just ahead of us, so it feels like this is a problem that needs addressing if the hotel continues to offer its guests parking through NCP

10

Guy

5 gen 2025

·

Soggiorno di 1 notte

Great location near to the train station. Friendly staff , clean room and spacious. Bar/restaurant area also clean and spacious. Enjoyed our stay , thanks

8

Warren

11 dic 2024

·

Soggiorno di 1 notte

Lovely place, nice staff, good location. Beware of the car parking, £30 per night not the £12.50 per night on-site covered parking as was described to me (screen shot at booking). They do have off site parking for the lower price.

10

Andrew

15 feb 2024

·

Its location Is just perfect being minutes from new street station, shopping, nightlife and road network. Parking near is expensive it’s only negative. From the front desk team to the bar staff and the maids the staff are what make your stay here simple and convenient. The renovated areas of the hotel are suburb and even the older rooms, while dated still have great facilitates. The suites are great value for money.

8

Tatjana

4 ott 2023

·

Soggiorno di 2 notti

Very conveniently located only a few steps to the main train station and city center. Although it’s not very appealing from the outside, it’s quite a comfortable hotel with a good lobby/restaurant/café area and good sized clean and functional rooms.

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Pulizia

Molti recensori hanno trovato l'hotel e le camere pulite, a volte impeccabili. Altri hanno notato incoerenze come moquette macchiata, muffa nei bagni, odori sgradevoli o finiture usurate.

Recensioni degli ospiti correlate

10

Paul

30 nov 2025

·

Soggiorno di 1 notte

The check in staff were very helpful and friendly. Rooms were very clean and very comfortable beds. Great location for shopping and nightlife. Breakfast was excellent and hot even for a buffet.

4

Tracey

15 ago 2025

·

Soggiorno di 2 notti

I booked this hotel for two nights when my son was competing near by. It said the room came with a fridge which was part of the reason for booking. On arrival we were told there was no fridge but we could have an ice bucket - disappointing. The room was very small and tired. The bathroom was old with black spots along the bath rim - just felt grubby. The coffee making was in the open single wardrobe so that your clothes hung over and on the kettle and cups. We tried to change rooms but none were available. The staff were pleasant and breakfast was okay but the room was very disappointing.

10

Jane

30 nov 2025

·

Soggiorno di 1 notte

Lovely clean hotel

10

stephen

16 ago 2025

·

Soggiorno di 3 notti

Well impressed with all aspects of our trip. Wonderful location, very comfy room and very clean. Impressed with the cleaneness throughout the hotel, and the staff were so friendly. Breakfast was lovely with lots of choice , and the whole area was kept very clean and tidy- omelette was delicious !! Will definatly stay again .

4

Lynda

1 ott 2023

·

Soggiorno di 1 notte

Room smelt of urine, half used packet of chewing gum in the room. Window did not close properly resulting in unbearable noise levels (room 715). Breakfast was surprisingly good.

10

Judith

12 mag 2025

·

Soggiorno di 4 notti

Room was spotlessly clean , bathroom very clean and equipped with all the necessary soaps , Shampoos etc . Daily room clean spot on . Fabulous breakfast. Very comfortable stay .

10

James

3 giu 2025

·

Soggiorno di 4 notti

Nice and close To train station and up To date but bathroom was mouldy and toilet works poorly

6

Caroline

12 ott 2023

·

Soggiorno di 1 notte

Bit dated, dirty carpet in the room, dirty tiles in bathroom

6

Faith

25 mar 2024

·

Soggiorno di 1 notte

i was a bit surprised by my room having dirty surfaces, recent stains on the upholstery, etc.

6

Helle

17 dic 2023

·

Soggiorno di 1 notte

Very good location to train, bus and shopping. Hotel room - curtains really needed to be washed - quite dirty. Everything a little worn out. Nice thick towels in the bedroom. Some noise from street area. Very good service from reception.

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Camere

Le camere sono spesso spaziose e confortevoli, ma la qualità varia. Un problema frequente è un controllo del clima inaffidabile (aria condizionata o riscaldamento), oltre a un notevole rumore della strada o del corridoio e alcuni arredi datati; l'affidabilità del Wi-Fi è variabile.

Recensioni degli ospiti correlate

4

Naomi

27 mag 2024

·

Soggiorno di 3 notti

The hotel itself was okay! The WiFi didn’t work all weekend and I ended up using all my data! But what made the experience worse is that

8

Jayne

28 gen 2024

·

Soggiorno di 1 notte

The hotel was well situated for the city centre but unfortunately there was a nightclub outside our windows which was extremely noisy , we moved rooms at 2am but were then in an inferior room with a much smaller bed ( premium king room was booked to give us space for my husbands broken shoulder!) The second room I booked for friends was also supposed to be king size but wasn’t . I also carefully chose the hotel because it said it had onsite parking but it didn’t , which was disappointing as we didn’t want to have to park our car in a public multi-storey overnight. Apart from the above though the hotel had a nice relaxed reception area with wonderful staff and the food was good

8

mathew

27 lug 2023

·

Soggiorno di 1 notte

the property is very noisy. there is very little poor soundproofing, the door seals are poor and i could hear the toilet noises from upstairs and the fat northern guy arguing with people on the phone, the raised voices from the corridors, all of this is easily avoided.

10

Naomi

26 mag 2025

·

Soggiorno di 2 notti

Brilliant stay! Staff went above and beyond to get me checked in early! And the WiFi actually worked this year!

8

Ronnie

24 giu 2025

·

Soggiorno di 1 notte

Older property but public areas all look great, room was suitable for my night with a good comfy bed and many mention noise levels I heard no traffic at all. Some parts of room like door into bathroom small areas showing age but overall pretty decent hotel.

4

Arjun

24 nov 2025

·

Soggiorno di 1 notte

Booked the room due to the brand name and expected a great stay, especially given how much I paid. The room was freezing cold on arrival and the heating in the room didn't work. Called down to complain and was given a small space heater, which barely warmed the side of the bed in a large room. Had to wait in line to check out the next morning when most hotels now provide a keycard drop slot to check out quickly. Think I would have had a signifciantly better stay in the Travelodge next door for half the price.

4

Christopher

19 giu 2025

·

Soggiorno di 1 notte

Checked in, then found out that the air conditioning was broken when I got to the room. During a heatwave, this was unbearable and the room was stifling. I went down and was told that they didnt know when it would be fixed. So decided to check out, go elsewhere and get a refund. Apart from this, I think there are better hotels for similar prices.

2

John

19 lug 2025

·

Soggiorno di 1 notte

I have stayed at this hotel many times, it is generally very good, but the air conditioning was not working, and apparently had not been for 2 weeks or so. This was not pointed out when checking in. A fan was supplied but the room was so hot. Nearly impossible to sleep

10

Harry

9 nov 2025

·

Soggiorno di 2 notti

Friendly and helpful staff, convenient parking, good breakfast with 2-for-1 weekend offer, nice spacious room with comfortable bed and good bathroom.

6

Derek

15 nov 2025

·

Soggiorno di 1 notte

Absolutely freezing cold room with no heating as the system was broken.

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Servizio

Il personale è spesso descritto come cordiale e disponibile, con alcuni che fanno più del dovuto. Occasionalmente si verificano carenze nel servizio, inclusi ritardi al check-in, errori nelle prenotazioni o nelle fatture e un monitoraggio incoerente dei problemi.

Recensioni degli ospiti correlate

10

Paul

30 nov 2025

·

Soggiorno di 1 notte

The check in staff were very helpful and friendly. Rooms were very clean and very comfortable beds. Great location for shopping and nightlife. Breakfast was excellent and hot even for a buffet.

8

Katarzyna

4 apr 2025

·

Soggiorno di 1 notte

I've paid for hotel when I've booked with hotels.com and on arrival lady asked for my card, I thought it was just for authorisation but found out next day she actually charged me again for same room. After speaking to 3 different people managed to get refund but no apologies whatsoever. To be honest not very happy with that!

10

marion

31 ago 2025

·

Soggiorno di 2 notti

Warm welcome on arrival,early check in.staff extremely friendly and helpful, everyone looking happy on whatever roll they had Our room perfect clean ,airey and well kept I wouldn't stay anywhere else when in Birmingham. I have travelled the world, USA, Australia, Canada, and around Europe,I was well impressed. Thank your staff from me

6

Miles

19 feb 2023

·

Soggiorno di 1 notte

Not recommended. 45mins to check in (not including queue time). Bar service very slow, even when the bar wasn't busy. At breakfast, directed to a table that wasn't laid, so had to scavenge cutlery, etc from other tables. Hotel itself was OK, but there's definitely a staff/training issue here. Book with caution.

10

ANGELA

4 feb 2025

·

Soggiorno di 1 notte

Fantastic hotel. Ignore the slightly dowdy facade, this hotel is great. The staff very friendly and knowledgeable, the hotel clean an inviting as soon as you walk through the door. I go as far to say the best Holiday Inn I’ve stayed and I travel regularly. Special shout out to the receptionist

10

Naomi

26 mag 2025

·

Soggiorno di 2 notti

Brilliant stay! Staff went above and beyond to get me checked in early! And the WiFi actually worked this year!

4

Ahmad

29 lug 2025

·

Soggiorno di 1 notte

Arrived to check in several hours after the check in time to be told that the room still wasn't ready. We were advised it would be ready in 10 mins and offered a complimentary drink. The room was not ready until 50 mins later. On entering the room there were still wet towels in the bathroom and bins with no bin bags. Given that we had paid for a premium room the service did not reflect this. We were offered complimentary parking but for the level of inconvenience i would have expected a discount. Would think twice about booking here!

4

Weihua

21 ago 2023

·

Soggiorno di 4 notti

The hotel location was good, right next to train station. But the hotel need some management makeover. The staff at check-in was rude and very unprofessional. Upon entering my room, I was met with an overwhelming musty odor that made me question the cleanliness of the space. The room had no carpet, the floor was dusty. and the thermorstat was broken. When I attempted to address my concerns with the front desk staff, I was met with indifference and a dismissive attitude. I wasted over a hour at front desk just trying to talk to their manager to have the problems fixed. Overall, my stay at this hotel was a disheartening experience that left me feeling frustrated and unsatisfied.

10

Conall

18 mag 2025

·

Soggiorno di 3 notti

All staff were friendly and welcoming. Being from check-in to check-out, and including staff at bar and breakfast times. Any issues I had were dealt with quickly and efficiently once reported. Great choice at breakfast. Stayed in Junior Suite, which was at end of corridor, although busy road outside, due to bed position was no issue when trying to get to sleep. Overall great value for money, previously stayed elsewhere in city, paid more there and this was far better value.

2

Sakara

9 nov 2024

·

Soggiorno di 1 notte

Staffs were so rude. I didn’t even staff in the hotel I left to easyhotel. I have been an IHG member for years and this particular holiday inn is a property I will never recommend to anyone

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Posizione

Ottima posizione centrale a pochi passi da Birmingham New Street, negozi e teatri. Gli aspetti negativi menzionati includono il rumore notturno e, per alcuni, un aspetto trasandato nella zona circostante.

Recensioni degli ospiti correlate

10

Paul

30 nov 2025

·

Soggiorno di 1 notte

The check in staff were very helpful and friendly. Rooms were very clean and very comfortable beds. Great location for shopping and nightlife. Breakfast was excellent and hot even for a buffet.

10

Mark

29 ago 2024

·

Soggiorno di 1 notte

Just a one-night stay, but the room was spotless and very comfortable. This hotel is so well placed for anyone using New St station and the two malls (Grand Central and the Bull Ring) adjacent to it, which have lots of speedy dining options.

10

Simon

25 lug 2025

·

Soggiorno di 1 notte

We were in Birmingham for one night to see a play at the Alexandra Theatre, which was a short walk around the corner from the hotel. The NCP car park was 100 yards away and extremely convenient, albeit a little expensive (£30 for 24 hrs). All in all, the hotel was in a fantastic location and very convenient for our trip.

10

Vlad-Andrei

23 mar 2025

·

Soggiorno di 1 notte

Great and convenient hotel in city central.

8

Diane

25 set 2023

·

Soggiorno di 1 notte

Good room, hotel very clean, good breakfast, efficient service at check-in, breakfast and bar. Very convenient central location but the downside of that was noise from the street at night, even 8 floors up. This disturbed the sleep of one of us who isn't usually a light sleeper.

6

Leona

20 nov 2024

·

Soggiorno di 1 notte

The location in proximity to the train station was great, however the surrounding area felt run down and dirty. Reception staff were friendly and helpful. The room itself was very tired and needed a refurb! The bed was incredibly soft and not the most comfortable. It was very noisy overnight with drunk guests running up and down the corridor and making a lot of noise!! And fights outside didn’t help the noise levels! Overall the experience here was just average.

8

Conrad

30 giu 2023

·

Soggiorno di 1 notte

Hotel was fine but surrounding property and general area was neglected (used needles on the floor)

8

Ian

13 ago 2025

·

Soggiorno di 1 notte

Excellent location near the station andceasy walk to city centre. Pleasant, helpful staff.

10

Matthew

16 nov 2024

·

Soggiorno di 2 notti

Perfect hotel for our short stay. Great breakfast too. Very convenient with parking nearby.

10

Esther

24 ago 2024

·

Soggiorno di 3 notti

Quick checkin, friendly staff, quiet and clean room, comfortable bed. Excellent location, New Street Station and Hippodrome just 5 minutes away

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Ristorazione

La colazione è ampiamente elogiata per la qualità e la varietà. Alcuni ospiti hanno segnalato articoli freddi, affollamento o un servizio lento e limitato a cena o al bar.

Recensioni degli ospiti correlate

10

Paul

30 nov 2025

·

Soggiorno di 1 notte

The check in staff were very helpful and friendly. Rooms were very clean and very comfortable beds. Great location for shopping and nightlife. Breakfast was excellent and hot even for a buffet.

10

Sharn

17 nov 2024

·

Soggiorno di 1 notte

Great location, staff really lovely, breakfast was superb!

10

stephen

16 ago 2025

·

Soggiorno di 3 notti

Well impressed with all aspects of our trip. Wonderful location, very comfy room and very clean. Impressed with the cleaneness throughout the hotel, and the staff were so friendly. Breakfast was lovely with lots of choice , and the whole area was kept very clean and tidy- omelette was delicious !! Will definatly stay again .

10

Nigel

21 gen 2024

·

Soggiorno di 1 notte

Lovely stay here as always but was disappointed with the breakfast it was cold I know you have a lot of people to cater for but that was the only downside to our otherwise great stay.

8

Webster

28 lug 2025

·

Soggiorno di 1 notte

Would like to have seen a more varied foodstuffs.

10

Harry

9 nov 2025

·

Soggiorno di 2 notti

Friendly and helpful staff, convenient parking, good breakfast with 2-for-1 weekend offer, nice spacious room with comfortable bed and good bathroom.

8

Katalin

10 dic 2023

·

Soggiorno di 1 notte

The room was spacious, bright, with a very comfortable bed and lovely deep carpets. The bathroom was a bit dated in comparison. Breakfast was excellent, with a good range of hot and cold food. When we arrived on Saturday evening I realised that I left my toothpaste at home. I asked in reception whether they had any. I was told that they would check with housekeeping and call me up in the room. No call came. When I went downstairs to investigate another lady was in reception and she told me that they didn’t keep toothpaste, but there was a shop round the corner where I could buy some. I did go out to buy it. Later in the evening I saw a sign in the bathroom, which basically said that if you forgot some essentials, like your toothbrush or toothpaste, you can get some from reception. 🙂

10

Jeanne

13 ago 2024

·

Soggiorno di 1 notte

Hotel was great. Very clean and the staff was very helpful. Great bar and good food. Would definitely recommend this hotel.

8

colin

10 nov 2023

·

Soggiorno di 1 notte

Great location between New St Station and the Hippodrome. Rooms are decent with comfortable beds and good shower. Good size TV. A little noisy from the street but not enough to disturb sleep. Breakfasts ate excellent

6

Christopher

13 mar 2024

·

Soggiorno di 1 notte

Breakfast area too small for hotel. Dinner - took too long and forgot to serve part of order.

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Mese	Prezzo medio
gennaio	86 USD
febbraio	97 USD
marzo	123 USD
aprile	116 USD
maggio	113 USD
giugno	140 USD
luglio	97 USD
agosto	111 USD
settembre	146 USD
ottobre	131 USD
novembre	151 USD
dicembre	118 USD

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $210	22 $97	23 $76	24 $138
25 $59	26 $73	27 $93	28 $137	29 $64	30 $85	31 $127

dom	lun	mar	mer	gio	ven	sab
1 $65	2 $93	3 $272	4 $268	5 $111	6 $110	7 $156
8 $85	9 $124	10 $238	11 $202	12 $160	13 $210	14 $208
15 $78	16 $105	17 $195	18 $203	19 $136	20 $141	21 $184
22 $74	23 $97	24 $206	25 $253	26 $166	27 $197	28 $184
29 $78	30 $91

Holiday Inn Birmingham City by IHG

Prezzi per Holiday Inn Birmingham City by IHG

Prezzi medi mensili

Informazioni su questa struttura

Posizione

Opzioni camera

Camera Standard, 1 letto king

Suite, 1 letto king con divano letto

Camera Premium, 1 letto king

Camera Premium, 2 letti matrimoniali

Camera Standard, 2 letti singoli

Camera Standard, 1 letto matrimoniale

Camera Premium, 1 letto king con divano letto (Single Sofa)

Camera Standard

Camera Premium, 1 letto king, vista città

Camera Premium

Camera Standard, 1 letto matrimoniale, accessibile ai disabili

Recensioni degli ospiti su Holiday Inn Birmingham City by IHG

Per quale tipo di viaggio viene scelta la struttura?

Cosa pensano gli ospiti

Politiche della struttura

Istruzioni per il check-in

Cauzione

Informazioni utili

Servizi extra

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