Name: Holiday Inn Cambridge by IHG
Address: Lakeview , Bridge Road, Impington, England, United Kingdom, Impington, Cambridgeshire, GB
Price range: US$71–US$246 per night
Rating: 7.97

What guests think

Across recent reviews, Holiday Inn Cambridge by IHG earns frequent praise for friendly staff, decent breakfast, and handy leisure facilities like the pool and gym, while recurring critiques note dated bedrooms and bathrooms, maintenance niggles, and some cleanliness inconsistencies.

Many guests find rooms spacious and comfortable, but noise from corridors, hard mattresses, and heating or air-conditioning issues are mentioned. Location is quiet and outside central Cambridge; the nearby Park and Ride helps, though parking fees frustrate some. Expect a friendly, good-value stay with solid amenities, but in older rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, gym and spa are a highlight for many; however, the pool/changing areas feel tired, and hot tub or steam room closures and classes sometimes limit access. Parking is ample but often charged.

Related guest reviews

10

Linda

27 Sept 2025

·

Stayed 1 night

The pool + hot tub were perfect. The room was clean, comfortable with everything we needed catered for + the meal last night + breakfast this morning were delicious, with plenty of choice.

8

Leonora

28 May 2024

·

Stayed 1 night

Nice hotel, and great facilities, Breakfast was very good, But we couldn't use the pool area due to classes in progress, on a bank holiday. We selected the hotel because of the pool area.

4

Jenny

18 May 2025

·

Stayed 1 night

Spacious rooms and clean but it was very cold. Neither radiator or in-room heating/air con worked. A family event brought a large group of us to this hotel. Their rooms were also all cold. Hotel explanation was that they turn their heating off in the summer months, therefore the temperature control box in each room was not fit for purpose. They did however bring a small heater. Breakfast was average. Nice pool area. Although you’re out of town they charge £10 for parking overnight which is poor, unless you are a IHG member. Top tip- join the IHG group on checkin for free parking.

4

Paul

27 Aug 2023

·

Stayed 2 nights

Hotel is bit rundown and understaffed. Hot tub is broken and pool is very busy

8

Gary

20 Feb 2025

·

Stayed 1 night

Check in was easy, room was as described, pool and spa facilities were good although the steam room and jacuzzi were out of action for a whole day. Parking was ample.

6

Mark

2 Sept 2025

·

Stayed 1 night

The staff are very helpful. There are enough parking for everyone. But the floors in the room and the bathroom are very old.

10

Panagiotis

19 Feb 2024

·

Stayed 1 night

Great value! The hotel's got a beautiful lobby and great facilities, including a pool and gym. The staff was polite and the rooms comfy and clean. Also, they offer 24-hour room service. It's great for families and, although there's nothing to do around the hotel, central Cambridge is a 15min drive away. We were very pleasantly surprised with this hotel, I would totally recommend.

10

Vanessa

15 Jul 2025

·

Stayed 1 night

Great stay The hotel is lovely Pool and sauna area could go with modernising as looking a not tired Overall great

8

Cath

16 Aug 2024

·

Stayed 1 night

Good location for hotel with bus service and park and ride not far away. Lovely swim in the pool . Great way to end a holiday

4

Mrs

5 Sept 2023

·

Stayed 1 night

Tired hotel in need of refurbishment. Rip off that guests have to pay for parking £24 per day! Avoid.

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Cleanliness

Cleanliness is inconsistent: many report very clean rooms and public areas, while others cite limescale, cobwebs, dirty bathrooms or pool changing areas, and occasional odors.

Related guest reviews

8

Amy

22 Jan 2024

·

Stayed 1 night

The bedroom was nice and a good size, however the bathroom felt unclean. There were hairs in the sink and the floor was dirty. The extractor fan didn\'t work and when I looked at it I could see why, it was disgusting. The bath matt had also been put in upside down, which isn\'t an issue but does goes to show the effort put into making it look presentable. The bar and restaurant areas were clean and presentable, if not a little chilly. Staff were very friendly and helpful. The "spa" area was nothing more than a sauna and steam room next to an average, swimming pool and the whole area including changing rooms could really use some TLC, it looked very run down.

8

Natalie

18 Feb 2024

·

Stayed 2 nights

Nicely decorated lobby and bar area , clean rooms and lobby but swimming pool changing rooms are in need of a refresher

2

Paul

16 Nov 2025

·

Stayed 2 nights

Swimming pool and changing facilities weren’t clean, leaking ceiling. Had no female staff to clean it. Requested tea bags for the room. Didn’t arrive. When we asked at reception why they hadn’t been delivered was told they didn’t have any. They did we’d seen some. Poor staff and not kept to the usual standard we’d expect.

6

David

25 Aug 2025

·

Stayed 2 nights

Hotel is in a great location and I have stayed here before, but on this occasion the condition and cleanliness was poor, dust on the the room numbers, thick cobwebs on signs in the corridor, the timescale build up in the baths makes it look like they are only cleaning the main bits regularly. Marks on the bedsheets (clean but marked) For the price I would expect better

8

Pete

28 Sept 2025

·

Stayed 1 night

Public areas excellent. Room tired and needs a refurbishment

10

Raveena

27 Jul 2025

·

Stayed 3 nights

Love our stay here! The room was exceptionally clean and house keeping kept it clean for us everyday during our stay. The kids loved the pool.

10

Laura

26 May 2025

·

Stayed 1 night

Great value, clean and comfortable hotel. Smooth check in experience, helpful restaurant staff. Great dinner and breakfast. Nice pool and gym. Room super clean. Exceeded our expectations of a holiday inn.

4

OMAR

23 Jul 2024

·

Stayed 3 nights

Overall disappointing as the rooms & corridors weren’t clean enough. Carpets in the corridors need urgent attention!! I had 2 rooms & both bathrooms with the rooms had dirty marks & smell. One of the rooms A/C didn’t work, I don’t understand why that room was given to guests when the A/C doesn’t work.

10

teriesa b

19 May 2023

·

Stayed 1 night

It was clean and spacious.

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Rooms

Rooms are generally comfortable and sometimes spacious, but many are dated with worn bathrooms, corridor noise, and occasional heating or air-conditioning problems; some areas lack a lift or involve long walks.

Related guest reviews

6

Paul

10 Jul 2025

·

Stayed 2 nights

Breakfast was great, but there was a long walk to the room with no lift, the bath was rather scruffy, and check-in seemed to take ages as I needed to repeat everything at least 3 times.

8

Lucy

28 Jul 2025

·

Stayed 1 night

Reception and bar area was nice. Our room was quite ratty esp the bathroom. The shower rail round the bath was starting to fall off meaning the bathroom floor got soaked as the curtain would close properly. The room could of done with a re paint

6

Louise

30 Jun 2025

·

Stayed 1 night

A pit stop on the way to France. Initially the hotel looked great, amazing gym and pool but the rooms were tired in need of upgrades. There was a wedding reception and the lobby and bar were chockablock. Staff were very welcoming and friendly.

6

Kevin

12 Jul 2024

·

Stayed 1 night

Tired room, hairs found on the bed and side table, toilet cystern noisy and took a very long time to refill so the noise continued for about 15 minutes each time the toilet was flushed. Awoken at 3am and 5am by guests staying in neighbouring rooms. All in all a disappointing stay

6

Stuart

16 Apr 2025

·

Stayed 4 nights

Great check in area with polite staff. Good nights sleep until 7am each morning in a clean, comfortable bed. Room and corridors however are very dated and below standard of other hotels in the area.

8

M

15 Mar 2025

·

Stayed 1 night

A decent hotel in convenient location. The bedrooms and bathrooms are a bit dated and in need on renovation... The bathroom in particular sorely needs updating. But over all a comfortable night sleep and good facilities. Very helpful and friendly staff and was made to feel welcome. Would definitely stay again.

4

Tallet

1 Sept 2024

·

Stayed 2 nights

Hotels infrastructure is poorly made despite recent refurb. Does not keep noise out due to thin walls and sometimes put in room which has adjoining door. If you have loud neighbour in next room can feel like they in your room. Had to ask to be moved to different room for that reason. The doors banging shut did not help which caused my sleep to be disturbed a few times through the night. Positive part of this hotel is the Breakfast. A good selection of options and staff were very friendly and helpful.

4

Jenny

18 May 2025

·

Stayed 1 night

Spacious rooms and clean but it was very cold. Neither radiator or in-room heating/air con worked. A family event brought a large group of us to this hotel. Their rooms were also all cold. Hotel explanation was that they turn their heating off in the summer months, therefore the temperature control box in each room was not fit for purpose. They did however bring a small heater. Breakfast was average. Nice pool area. Although you’re out of town they charge £10 for parking overnight which is poor, unless you are a IHG member. Top tip- join the IHG group on checkin for free parking.

8

Pete

28 Sept 2025

·

Stayed 1 night

Public areas excellent. Room tired and needs a refurbishment

8

Jo

27 Oct 2025

·

Stayed 2 nights

Excellent staff, great location, comfy bed but noise in the corridors at night and early Morning, such as slamming doors

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Service

Service is frequently praised as friendly and helpful across reception, restaurant and leisure teams, with several staff called out by name. A few guests experienced lapses such as missed requests, slow restaurant service, or booking/check-in issues.

Related guest reviews

8

Graham

6 Nov 2025

·

Stayed 1 night

Good staff. Polite and helpful. Good breakfast

10

Carol

11 Aug 2024

·

Stayed 1 night

A fantastic hotel, everyone is very friendly and your ameneties are spotless and outtanding. Your staff are all professional and friendly. Special mention must go to Edward on reception. He offered the best welcome and service that I have ever experienced at a hotel. Many thanks.

10

Kieron

30 May 2023

·

Stayed 1 night

One night stay to see Cambridge. Lovely reception and bar area. Very attentive reception staff. Nice restaurant but noisy. Food order forgotten and took 1.5 hours to receive. No offer of extra drinks or a reduction. These were not mains but 4 starters! Spa wonderful and treat (facial) excellent. Beautiful setting. Will visit again even though the food order was not good. Breakfast great. Checkout smooth.

10

Andrew

28 Aug 2025

·

Stayed 1 night

Very friendly and helpful staff. Very good breakfast

10

Ann-Marie

6 May 2024

·

Stayed 1 night

Great bank holiday weekend here! Nice hotel, decent gym and spa, bar well equipped. Lovely staff… special shout out to Silvia and Edward at the front desk! Super nice and welcoming, got some freebies as it was my birthday thanks! Overall well looked after and would definitely recommend this hotel

2

Paul

16 Nov 2025

·

Stayed 2 nights

Swimming pool and changing facilities weren’t clean, leaking ceiling. Had no female staff to clean it. Requested tea bags for the room. Didn’t arrive. When we asked at reception why they hadn’t been delivered was told they didn’t have any. They did we’d seen some. Poor staff and not kept to the usual standard we’d expect.

10

Robynne

9 Dec 2024

·

Stayed 1 night

Lovely friendly staff

8

Philip

28 May 2023

·

Stayed 2 nights

Upon arrival at about half past mignight we were tired and ready to go straight to bed, but found that our room was not made up - we booked a family room and the sofa bed wasn't prepared - still a sofa, no sheets provided etc. They moved us quickly to a different room that was prepared, so not a big deal, but a hassle. They did say sorry verbally but offered no formal apology. As were there for 2 nights I thought a free drink or a few quid off breakfast would have been nice. The good: The room was comfy and spotless, the breakfast was nice and the staff seemed friendly and helpful. The less good: The pool closed at 9 with the hot tub, sauna and steam room all going off at 8, which was dissapointing. The bar was a total rip-off. I get drinks prices are high these days but this place is just having a laugh. Lastly, I was surprised to find a £5 per day parking charge which was thankfully waived because I was an IHG rewards member.

10

Jan

22 Oct 2024

·

Stayed 2 nights

When the receptionist call you in your room, a few hours after arrival, asking if everything was ok with our room, you can’t complain about the service. Everything else was on the same level: bar, lounge and restaurant. Staff was very friendly and food was very good. The staff in this hotel knows what hospitality means!

10

louisa

19 Apr 2025

·

Stayed 1 night

Alan on reception is so lovely, Quiet location, very clean and comfortable, breakfast amazing. 5 star stay

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Location

Quiet, out-of-centre setting near the Park and Ride suits drivers. Not walkable to central Cambridge, though convenient for stopovers.

Related guest reviews

10

Ian

10 Mar 2025

·

Stayed 2 nights

Staff extremely helpful. Great location

8

MARINA

14 Dec 2024

·

Stayed 1 night

Great location

10

Deborah

8 Jun 2025

·

Stayed 1 night

Clean convenient hotel

8

Peter

10 Aug 2024

·

Stayed 2 nights

The hotel itself is fine and recommended, but really only for people with a car; for people who depend on public transportation it is quite inconvenient. It is about 15 min walk to the bus station, and another 15 minutes on the bus to the city. Not terrible, but especially with suitcases quite inconvenient. On the positive side, there is a meadow with sheep directly next to the hotel, the children enjoyed that. But a hotel shuttle to the bus stop would be really appreciated.

8

Sutanya

22 Jul 2024

·

Stayed 1 night

Not too far from city center and a fraction of the cost of most hotels

8

Angela

4 May 2025

·

Stayed 2 nights

Location was quiet and the property was very clean. This is not a walkable location at all. If you do not have have transportation and want to explore Cambridge you will do better at another location

8

Jing

26 Dec 2024

·

Stayed 2 nights

far away from city center.

8

Saidakrom

11 Nov 2024

·

Stayed 1 night

It was clean but far away from center of town

10

Ian

1 Jul 2025

·

Stayed 1 night

Spacious, quiet, accessible surroundings

8

Julia

24 May 2025

·

Stayed 1 night

The hotel is not in walking distance to central Cambridge but is very close to Milton park and ride to get into town (£4 return, free parking). Hotel decor is a little tired in places, signs of wear and tear but it was fine for a one night stay. Staff super helpful and welcoming, ok breakfast, pool is a bonus.

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Dining

Breakfast is widely rated good with plenty of choice. Dinner and bar get mixed feedback—some enjoyed the food, but prices and occasional delays or limited options (including gluten-free) drew complaints.

Related guest reviews

8

Graham

6 Nov 2025

·

Stayed 1 night

Good staff. Polite and helpful. Good breakfast

10

Kieron

30 May 2023

·

Stayed 1 night

One night stay to see Cambridge. Lovely reception and bar area. Very attentive reception staff. Nice restaurant but noisy. Food order forgotten and took 1.5 hours to receive. No offer of extra drinks or a reduction. These were not mains but 4 starters! Spa wonderful and treat (facial) excellent. Beautiful setting. Will visit again even though the food order was not good. Breakfast great. Checkout smooth.

6

Sue

17 Jun 2025

·

Stayed 2 nights

Convenient location close to park and ride. Premium room was run down and needed an upgrade. Had to eat outside of hotel and go to local supermarket for whole of stay due to lack of any gluten free options.

8

Amanda

2 Oct 2023

·

Stayed 1 night

Hotel was good for the cost. There is nothing around the hotel so you will need a car. The car park is £5 for the night. The restaurant at the hotel is pricey. Staff not very further coming with information.

8

Mike

22 Sept 2025

·

Stayed 2 nights

Good all round - V nice breakfast

10

Andrew

28 Aug 2025

·

Stayed 1 night

Very friendly and helpful staff. Very good breakfast

8

Lesley

2 Aug 2025

·

Stayed 1 night

Room was nice and bed was comfy. Staff were friendly. Breakfast was very good with lots to choose from. Teas and coffee included. Only downside we had to pay £10 for parking which we didn’t expect.

10

Ian

20 Dec 2024

·

Stayed 1 night

Very nice big room for 2 adults and 2 kids. Dinner was great value with kids eating free. Breakfast was good qualify. All the staff seemed pleasant. Swimming pool, hot tub etc were great.

6

John

27 Oct 2023

·

Stayed 3 nights

Friendly staff, nice bar area. Well located. Rooms sparse, if I’m paying £175 a night room only. I expect at least a biscuit in the room. Main gripe is the food portions (Very expensive for a standard hotel…(£8 for starter, &18 for a burger, £8 for deserts, £7 a pint) so you shouldn’t still be hungry after 3 courses!

8

Gary

4 Dec 2024

·

Stayed 2 nights

Excellent staff and the food is excellent

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$107
February	US$112
March	US$117
April	US$104
May	US$112
June	US$124
July	US$141
August	US$110
September	US$133
October	US$112
November	US$112
December	US$126

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $107
6 $85	7	8 $228	9 $143	10 $99	11 $193	12 $246
13 $84	14 $201	15 $208	16 $224	17 $127	18 $94	19 $118
20 $84	21 $147	22 $212	23 $238	24 $103	25 $122	26 $137
27 $90	28 $137	29 $201	30 $166

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $80	3 $93
4 $80	5 $105	6 $163	7 $147	8 $89	9 $89	10 $129
11 $75	12 $98	13 $144	14 $128	15 $93	16 $75	17 $98
18 $75	19 $89	20 $124	21 $138	22 $84	23 $80	24 $111
25 $71	26 $93	27 $116	28 $119	29 $90	30 $84	31 $128

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Monthly average prices

About this property

Location

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Good

Who stays here?

What guests think

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