Oaks Gold Coast Calypso Plaza Suites

Always a pleasure to stay at Calypso, perfect location and wonderful pool area and gardens. Just park your car in the secure parking area and don't get in it again until you leave 🌺

Fantastic pool area. Access to beach from the the pool area.

Would have given the 5 stars across the board but one of the main reasons I booked this hotel was because of the amazing pool on the property which was closed the duration of our stay. There was no mention of it when I booked it and we were not told at check in. I was really disappointed.

A stunning pool area & garden. Great for kids.

Loved the location and the pool however the spa was not working. Room looking tired and needs a refresh

Great property. Will definitely stay here again when in the area. Pool was amazing. Parking was even better with a high vehicle (IYKYK). Staff were a great help with everything, we were even offered a day pass after checking out to use the amenities and keep our car parked while we enjoyed the last of our holiday time.

We had a 2 bedroom apt beach front and it was totally worth the upgrade. There were whales breaching in front of us. The spa was great and the kids loved the slides. The gym wasn’t that great but it was t a huge priority for us. Beds were very comfortable and it was great to have a washing machine in our unit! The location was fantastic and the vibe of the town was exactly what we were hoping for! Perfect spot along the Gold Coast for us.

Clean unit and spacious, staff were wonderful, location the best, pool and slides were great too..will definitely stay there every time I go to Coolangatta

The swimming pool is heated during the winter, maintained at 25 degrees Celsius. Near by many options for food and super market near by. Room was spacius and cleaned with all we need.

Terrific pool for all ages

Room was clean but had a weird musty smell. Beach views were nice but I had a ground floor room and my balcony was accessible to anyone in the hotel walking past.

The room was clean and spacious, the customer service was excellent, front desk staff were super friendly and very helpful. The sauna was very nice.

Great location as everything is within walking distance. Staff customer service was mixed- from grumpy and couldn’t be bothered, to pleasant and helpful. Room was very run down with lots of patching on walls but not repainted, kitchen cupboard doors hanging off, bed had to be fixed sd it wad missing legs and generally unclean- used coffee pods in sink upon arrival. No milk in fridge at all for tea and coffee. Pool nice. It was costly per night and we would not recommend it due to the state of the apartment

Everything was great except there was mould on the ceiling

Oaks is very dated. The terracotta tiles don't do much to lift it out of the era it was built. The Foyer is dated, and some of the rooms look as though they have been renovated but unfortunately, mine had not. I stayed for 10 nights and there was no offer of room services for that length of stay nor did I receive a welcome letter. As I have stayed there in the past it would have been nice to be greeted as such and not asked if this was my first time staying there. The room I stayed in did not appear clean, The curtains and carpet were stained. The dishwasher was filthy inside and out. There was a hole in the bathroom door and the phone had to be disconnected due to the noise it was making. There are so many other newer places to stay in the area so I think they really need to lift their game.

Clean and well located

I tried to check in at 1pm, was told I couldn't access the room, could not get a time I can come back, didn't even offer to take my bag, I was told I would receive a call when the room was ready. As late as 9pm when I checked in, still no call. Had a dripping shower all night, which I'm guessing is causing the mould in the shower.

Courteous staff, excellent location and cleanliness

Room was dirty & tired. Floors were sticky, a smell came from the sink, visible paint peeling off areas in kitchen and bathroom, Bed linen & towels were stained, Internal phone & Air Con were not working.

The room was good and met our needs but the cleanliness of the apartment was disappointing. There was food on the balcony along with screws on the floor. There were ants on the work bench, the bathroom window was broken and could not be closed and there was a lot of noise.

very nice but needs updating wifi was no good kept dropping out very nice and helpful staff

Beautiful ocean view

Lovely spacious apartment, only let down was noisy air-conditioning .

The accommodation we had needs an update, the sofa is sagging badly & quite uncomfortable. The toilet cyctern leaked sometimes. The general feeling of the rooms is tired.

long walk from lift to room

Great sea view but room needs maintenance and updated bathroom.

A comfortable short stay, great outlook and good facilities. Only problem was the limited Foxtel streaming service didn't work for us.

Very good place to stay Very spacious rooms Very comfortable beds Would stay again

The room we had and the communal areas could do with an upgrade but it was nice and clean and in a great spot

Our ocean view room was very nice and the location was perfect for walking around, no need to drive to get to beach, stores and restaurants. I had asked for ocean view with twin beds. When I arrived, I was told that no ocean view rooms had twin beds. That should have been explained from the start. It did have a pull-out couch to sleep on. I reluctantly accepted because I wanted the ocean view. The pull out couch turned out to be of very poor quality. Not only was the mattress very old where I could feel all the springs, but the metal frame was titled up at the feet end. In other words, when lying down my head would have been lower than my feet. In order to avoid this, I had to sleep with my head at the feet end of the bed. When I was checking out, I told them about the poor quality of the pull out couch and was only then told I could have asked for a cot. I wish I had been informed of this option when I checked in. I was informed that instead of twin beds, there was a pull out couch, with no mention of a cot option. The other surprise we had was the long walk from the elevator to our ocean view room - 210 steps from the elevator to our room. The swimming pool is designed for families with young children, so don't expect to be doing any laps. Other than that, my stay was very nice. Just mentioning these issues so others are aware.

I just want to thank the reception staff for making our stay so welcoming. Truly, all the staff were what made this stay so good. Thank you so much, we will be back!

Have stayed at this hotel many times and usually happy with room and service. Decided this time to pay extra for the Executive Room… big mistake. Firstly walked in to trundle bed upstanding, hardly any room to put it down, which also obstructed the walkway to bathroom and front door. Ended up taking mattress off base and taking it upstairs to the lounge room. Every air con unit was leaking, with mould around the vent and light fitting, bathroom tiles were loose so when you walk on them water comes squelching through. Kitchen was filthy, old milk stains down the front of the dishwasher. Addressed issues with front desk, and they promised to send maintenance in the morning, no one turned up in the whole 7 days. Mentioned it all again on check out and was promised a phone call from the Manager. 16 days later and I’m still waiting!

Perfect location, staff were great and made Checkin very easy, will stay here again.

Staff were very friendly on arrival & our stay was very comfortable.

Thank you to the staff, it was lovely to be offered the use of pool & facilities until our room was ready. (We arrived early) Also when checking out we were able to keep swimming and relaxing for the day. It is an older property but I like that it was comfortable.

Check in was well done and explained. Had a problem with the TV a staff member came to our room and explained how to use it. She also helped us with organising our trip to Nambour by train, printed out the train timetable which was most helpful. We would certainly stay there again!

Absolutely rude , no consideration. Prices are stupid for how old kitchen and room is . Some Staff are intimidating .

I tried to check in at 1pm, was told I couldn't access the room, could not get a time I can come back, didn't even offer to take my bag, I was told I would receive a call when the room was ready. As late as 9pm when I checked in, still no call. Had a dripping shower all night, which I'm guessing is causing the mould in the shower.

Courteous staff, excellent location and cleanliness

Overall service was impeccable the staff were very friendly and went out of there way to accommodate us. We will definitely be staying there again

The location was good

Great location. Very helpful and friendly staff. Close to the beach. Didn’t need to get in the car. Clean and tidy accommodation.

The location is 10/10. The pool area is wonderful and the children loved the waterslides. The apartment itself was very tired, in need of reflooring and an overall upgrade. Saturday night was very noisy with other guests and general neighbourhood noise however the location and access to the beach couldn't be beaten.

Excellent stay. Room was very comfortable and well priced. Great location opposite beach and restaurants and shops close by

Perfect location

Such a great location opposite the beach and walking paths. Park the car and walk to shops and restaurants. A great pool and lovely gardens. The room had a sea view, away from any poo and road noise. Comfy bed and kitche fully eqipped Fantastic accomodation.

Convenient to beach and shops.

Proximity to beach

Great location for out of towner no car needed. Walking distance to shops, dining, coffee, beach, conference centre, 7 Eleven etc. Staff were welcoming, professional, friendly and helpful. I will stay again. SMH

Overall this hotel is a very good place to stay for an extended visit to the Gold Coast being within walking distance of great beaches and excellent dining options. I would however recommend staying on the northern side of the resort as the street noise on the southern side is quite loud and persistent.

Great spot for families, everything is in walking distance (beach, shopping, dining, grocery). Would be great if the coffee shop located on level 1 was open. General wear & tear in the room & bathroom but was overall quite clean. The pool and slides were fun for the kids.

Great Accomadition Easy to transport Lots of eatery options Great location

Amazing have been staying here for 18 years. We only wish the bar is open on the weekends like it used to be many years ago.

We were very happy with this place. It was in a perfect location, amongst the shops, cafes and restaurants and also just across the road from the beach. The rooms were clean, tidy and adequate for our needs. The pool and gardens were beautiful. So altogether a wonderful stay

No food or Breakfast to room , dirty dishes and cutlery , no smart tvs , no Netflix , dated everything, not Good Value for money

Awesome hotel, so quiet. Staff were friendly, food was all around the hotel and the pool area was fantastic.

Great place to stay. Convenient location to restaurants, shops, beach across the Road.

Great place for families. My children loved the pool and waterslide, the beach is across the road and a playground opposite also. The rooms (2 bedroom apartment) were neat and tidy. Maybe a little dated and worn but is equipped with everything you need including full kitchen and laundry. Woolworths is a short walk from the motel with lots of dining options close by too. Overall very happy with our stay and will probably book again.

Excellent stay. Room was very comfortable and well priced. Great location opposite beach and restaurants and shops close by

Great location for out of towner no car needed. Walking distance to shops, dining, coffee, beach, conference centre, 7 Eleven etc. Staff were welcoming, professional, friendly and helpful. I will stay again. SMH