Dinbnb Apartments Grunerlokka

I tried repeatedly to contact the hosts in order to gain access to the property, both through messages and by phone but my calls were constantly hung up on. Absolutely terrible behaviour! We were 6 adults and 2 children and had to find alternative accommodation at the last minute with no notice whatsoever. It was extremely stressful and unacceptable. The hosts never reached out to apologize or offer any explanation. Afterwards, I read another review from January and honestly felt relieved that we did not end up staying there. It clearly seems like a very poor place to stay!!! Hotels.com refunded the booking, minus 137 euros.

When we arrived, we discovered what appeared to be blood smeared on the bedroom wall, acrylic fingernails in the bedsheets, & bloody items under the bed. We brought this to management’s attention by email and in person. We were assured that the flat would be cleaned, but the flat was never cleaned or visited again during our stay. A few evenings later we were going down the stairs, when the hand railing detached from the wall causing us to fall down the stairs. We immediately reached out, and we were again promised that the problem would be addressed. However, the stair railing was still hanging from the drywall when we departed and was not seen, inspected, or repaired during our stay. The flat has an excellent location, but is failing in every other aspect.

Nice apartment overall, had what we needed, good central location. Very comfy bed. Cons: Didn’t have a balcony. Washing machine is communal, in the basement. Water pressure in the shower wasn’t great, and we had to unclog the drain ourselves because it drained too slow and flooded the bathroom. It was pretty gross. Also while it was nice that a park was outside the windows, it was very loud at night until like 1 AM on the weekends. No blackout curtains.

Loved this apartment. Beautiful area, wonderful stay.

It was a decent place in a great location, and overall a good experience. It was confusing to check into due to a translation error with which door to use, then some door codes being listed inaccurately but we figured it out. Things that weren’t included that weren’t clear on the listing were a dryer, blow dryer, washcloths, extra towels, hand soap, and conditioner. Also no regular cooking oil, salt, etc. so we ended up having to purchase a lot of extra things for a short stay. Lastly, we noticed piles of dust bunnies under the bed as it appeared it hasn’t been cleaned in some time.