Is parking available at the hotel?

Yes, the hotel offers covered self-parking for AUD 40.00 per night, which includes in/out privileges. Valet parking is also available.

What type of breakfast is offered and what are the serving hours?

The hotel offers a buffet breakfast for approximately AUD 38 for adults and AUD 15 for children. The specific serving hours are not mentioned.

Are pets allowed at the hotel?

Pets are not allowed at the hotel, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

Yes, the hotel provides an airport shuttle service for AUD 12 per person (one-way). Guests must contact the hotel 72 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The hotel features step-free entrances, elevators, and wheelchair-accessible facilities including the registration desk, public areas, and rooms. Accessible bathrooms are also available.

Where is the hotel located in relation to key landmarks?

The hotel is located in Mascot, just 1.2 miles (2 km) from Kingsford Smith International Airport and 4.3 miles (7 km) from Sydney CBD. The Mascot Train Station is a 4-minute walk away, providing easy access to major attractions.

Holiday Inn Sydney Airport - Comfort Near the Airport

Average nightly price at Holiday Inn Sydney Airport by month, last 12 months (USD)
Month	Average price
January	$161
February	$179
March	$182
April	$135
May	$132
June	$113
July	$124
August	$151
September	$137
October	$194
November	$228
December	$183

What guests think

At Holiday Inn Sydney Airport, travellers praise the handy location near Mascot station and the terminals and the friendly, efficient staff who make check-in smooth and help with travel needs, though some mention brand confusion and occasional pre-arrival communication issues.

Rooms are generally comfortable and quiet with good beds, but reports of thin walls, aircraft noise, and maintenance hiccups (AC, TV, hot water) appear. Housekeeping is often described as clean, yet several reviews flag inconsistencies. Breakfast earns strong praise for quality and variety, while parking and airport shuttles usually carry extra fees and can be hit or miss. A straightforward base for short stays before or after flights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking and airport shuttle are available but typically cost extra; several guests found fees high and shuttle reliability mixed. A few mentioned construction or lift works and convenient secure/on-site parking.

Related guest reviews

6

Tae Woo

Aug 13, 2025

·

Stayed 1 night

Suprised by $45 parking fee. Wouldve been great if i was noticed earlier.

10

Patricia A

May 6, 2025

·

Stayed 2 nights

All of the staff we encountered were very pleasant. Room was clean and easy to access. Had to pay for parking and shuttle to airport but was convenient and easy to use. Restaurant on site had delicious food! Would highly recommend.

10

Diane

May 26, 2024

·

Stayed 1 night

Great nights stay. Really comfy bed and pillows. Only a quick overnight stay so didn't get chance to use any hotel facilities. Not overly impressed with the airport pickup. Driver rude and late.

10

Gavin

Sep 24, 2025

·

Stayed 1 night

A excellent motel for airport travellers. We’ve stayed here a few times now prior to flying out. The recently refurbished foyer and restaurant look lovely. Staff are very friendly and welcoming, with secured parking and access to airport transfers and a short walk to Mascot train station and an easy 5-8 min drive to the terminal. There are shops and restaurants in Mascot, however the airport train line takes you straight into the city circle. Great place to stay and somewhere we’ll definitely stay again.

10

Kiyoshi

Jun 26, 2023

·

Stayed 1 night

マスコットの駅からも近く、地下鉄で空港から行くことにした。緩やかな坂を数分歩く程度で、スーツケースを引っ張りながら簡単にいくことが出来、利用価値が高いと思う。夜に日本から到着し、朝早い国内線での出発だったが、朝5時半に＄10でターミナル2まで送ってくれて、とても助かった。

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8

JORGE

Apr 29, 2025

·

Stayed 1 night

Es un hotel de aeropuerto, tiene lo necesario para ir y venir y está en muy buen estado con buen servicio. Solo que me oarece excesivo el cobro que hacen por el transporte desde y hacia el aeropuerto, cosa que por la cercanía al aeropuerto en cualquier otro lado del mundo sería gratuito

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8

Mohamed

Mar 10, 2025

·

Stayed 3 nights

Air conditioners were not really great. Service just K. Added advantage of having Green motion rental cars and it's parking was useful

10

Robyn

Oct 29, 2024

·

Stayed 4 nights

This was a nice hotel with all the amenities you would expect. The beds were comfortable and the rooms were quiet despite being near the airport. The staff were very friendly! The breakfast buffet was awesome! They even had barista-made coffees. There was some construction/renovation going on with a lift, so some there was a little debris with that, but otherwise everything was quite tidy. The parking was a bit steep as we stayed 4 nights. I guess that’s the price you pay for convenience, though. It was super easy and quick returning our rental vehicle and getting to the airport.

6

david

Oct 1, 2025

·

Stayed 2 nights

The hotel is worn and needs refurbishing. Access To gym and pool is pretty bad. However pool is nice once you go in and out and in to access. Very much an airline employee stopover. No good walk about area. The staff is pleasant and helpful. Loud with airplane noise due to location and lack of soundproofing.

8

Kosala

Oct 23, 2023

·

Stayed 2 nights

スーパー酒屋も近くて買い物に便利。駅まで数分ですので市内観光地や空港アクセス簡単です。シャトルバスは11ドルでとても安い。ちなみにuberだと30ドルぐらいかかります。

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, but multiple reviews reported housekeeping inconsistencies and occasional missed or poorly cleaned items.

Related guest reviews

10

Oren

Jul 15, 2025

·

Stayed 1 night

Clean and inviting

2

JEFFERY

Aug 4, 2025

·

Stayed 3 nights

The disappointment with our stay was with housekeeping. It was unbelievable that the state of our room was considered clean and tidy. The beds were not made properly; it looked like a 5-year-old did it. There were dirty, used coffee cups and towels left in the room. We immediately went and saw the duty manager in reception after sending the day out. He was so embarrassed and apologetic and gave us a new room. I told him he would see housekeeping immediately, and this shouldn't happen again. The next day, we left for another city excursion for the day and came back to the same thing. Again, approached the duty manager, sent housekeeping up, spoke to the housekeeper, and they said they were understaffed, and it wasn’t housekeeping that made up the room, but a cleaning maid who doesn't service rooms. Very disappointed. There's a service guarantee note left on the beds; your room should be the same each day, as if you first checked in. This wasn't the case.

10

kim

Sep 10, 2025

·

Stayed 1 night

Very clean and comfortable,great restraunt. Friendly and helpful staff. Quiet and convenient to airport.

2

Chris

Jul 23, 2025

·

Stayed 1 night

Not good at all. Checked in went well but when entering room I found the bedside coffee table had stains all over it. After a long haul flight all I wanted to do was watch TV in bed. Wasn’t possible. TV didn’t work and when I called to report it I was told maintenance had left for the night. Then decided to order some room service and the wrong item was delivered.

10

Andrea

Oct 27, 2025

·

Stayed 3 nights

Clean tidy comfortable room, staff were friendly, the breakfast was extensive with lots of healthy options. The self serve pancakes were delicious. Short 3 min walk to the train station, and lots of restaurants within a 5 min walk

8

JUNG UK

Oct 15, 2024

·

Stayed 4 nights

생활 문화가 달라서 인지 실내화도 없는게 아쉬웠습니다 매일 청소는 하는거 같은데 수건 정도만 교체 되는거 같고 세밀한 청소는 아닌거 같았습니다

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8

Misti

May 3, 2024

·

Stayed 2 nights

The buffet breakfast was delicious and the rooms were updated and clean.

10

Unaisi

Jul 25, 2025

·

Stayed 1 night

Room was clean and also welcome by smiling staff at the front desk

6

JOHN

Jun 13, 2025

·

Stayed 1 night

Room was awfully cold and could not warm up as air conditioning was very noisy room could have been cleaner.

10

Kolisi

Nov 1, 2025

·

Stayed 1 night

room was very clean. Hotel handy to bus route to domestic terminal. Accommodating an early check in - was much appreciated.

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Rooms

Rooms are comfortable with good beds and generally quiet, with several noted as spacious or modern. Recurring complaints include thin walls or aircraft noise and occasional issues with AC, TV, water temperature, or short shower screens.

Related guest reviews

6

Michiel

Jun 29, 2024

·

Stayed 2 nights

Modern, nice vibe in hotel and room.All you need is in the room, iron, coffee maker, safe etc. Two things could be a bit better: 1. Ducted aircon is somewhat noisy, even when turned down. 2. How do you stream to this big Samsung smart tv, not very interested in just free to air

10

Debbie

Jul 21, 2025

·

Stayed 1 night

The room was very clean, beds very comfortable, very close to the airport and didn't hear any planes. The airport transfers was a bit expensive.

2

On Ki

Oct 23, 2025

·

Stayed 3 nights

隔音效果很差，燈光不足，職員無禮

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10

Lillian

Sep 27, 2025

·

Stayed 1 night

Spacious room. Good location.

8

Shigeko

Sep 27, 2025

·

Stayed 1 night

quiet, shower screen is too short, so the floor got so wet

10

Hannah

Aug 1, 2025

·

Stayed 1 night

Lovely bathroom, very comfy bed

10

Rodney

Oct 25, 2025

·

Stayed 1 night

Spacious, comfortable room, good breakfast. Close to airport and public transport

6

JOHN

Jun 13, 2025

·

Stayed 1 night

Room was awfully cold and could not warm up as air conditioning was very noisy room could have been cleaner.

2

ellen

Feb 10, 2025

·

Stayed 1 night

The room.itself was very nice BU 1 bathroom sink stopped up 2.Coffee maker did not work 3. tv did not work 4.AC did not work management did not respond

6

david

Oct 1, 2025

·

Stayed 2 nights

The hotel is worn and needs refurbishing. Access To gym and pool is pretty bad. However pool is nice once you go in and out and in to access. Very much an airline employee stopover. No good walk about area. The staff is pleasant and helpful. Loud with airplane noise due to location and lack of soundproofing.

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Service

Service is widely praised as friendly, welcoming, and helpful, with smooth check-ins and proactive assistance. A few guests experienced slow or unhelpful responses, rudeness, or a staff member entering a room unexpectedly.

Related guest reviews

10

Craig

Jul 7, 2025

·

Stayed 1 night

Even though we were only there for one night it really was a lovely stay, the staff were excellent and very helpful, rooms were very nice and comfortable and the breakfast was amazing, and the lovely staff member proactively offered a discount, really went extra mile. Made this one of our nicest hotel holiday stays..

10

Kristyn

Jul 6, 2025

·

Stayed 1 night

The hotel had everything we needed for an overnight stay. The staff were friendly and helpfulz

10

Fara

Nov 8, 2025

·

Stayed 1 night

Check in was very pleasant and allowed for a late check out

10

Tania

May 26, 2025

·

Stayed 2 nights

Staff are absolutely fantastic!

10

Gavin

Sep 24, 2025

·

Stayed 1 night

A excellent motel for airport travellers. We’ve stayed here a few times now prior to flying out. The recently refurbished foyer and restaurant look lovely. Staff are very friendly and welcoming, with secured parking and access to airport transfers and a short walk to Mascot train station and an easy 5-8 min drive to the terminal. There are shops and restaurants in Mascot, however the airport train line takes you straight into the city circle. Great place to stay and somewhere we’ll definitely stay again.

10

SHANE

Apr 26, 2025

·

Stayed 2 nights

Staff that i encountered were friendly , polite and very helpful . Very quiet hotel with a great location . Will stay here again

6

Ren

Jan 6, 2025

·

Stayed 1 night

Service is not good enough

10

Roger

Mar 30, 2025

·

Stayed 5 nights

Staff, motel and breakfast were excellent. Staff were beyond expectations.

10

Virginia

Nov 1, 2025

·

Stayed 2 nights

The room was great but the staff was exceptional especially Satoshi in the front check in area. He went out of his way to help us, with weighing out luggage to getting a tape measure from the maintenance so we could measure our luggage to coming to our room because we were having trouble with the A/C. I can’t express enough how helpful he was in making our stay great. He is definitely a great asset to The Crown Plaza Hotel.

4

Frank

Jul 13, 2023

·

Stayed 1 night

The water temperature in room 303 was horrible. The water was either scolding hot or freezing cold. There wasn’t an in between. The female (purposely used that term) at the front desk was very rude by continually placing either my ID or Credit Card on the counter when I place it in her hand.

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Location

Very convenient for the airport and a short walk to Mascot station, giving easy access to the city and nearby dining. A small number found the immediate area less appealing.

Related guest reviews

10

Tanya

Aug 19, 2023

·

Stayed 4 nights

Really convenient location and such a short walk to the train makes getting around really accessible. Full breakfast is beautiful and provided sustenance class throughout the day. Found the staff to be really friendly and did a great job including rooms, consistently. Will definitely stay here again if it was well worth the money.

10

Gavin

Sep 24, 2025

·

Stayed 1 night

A excellent motel for airport travellers. We’ve stayed here a few times now prior to flying out. The recently refurbished foyer and restaurant look lovely. Staff are very friendly and welcoming, with secured parking and access to airport transfers and a short walk to Mascot train station and an easy 5-8 min drive to the terminal. There are shops and restaurants in Mascot, however the airport train line takes you straight into the city circle. Great place to stay and somewhere we’ll definitely stay again.

8

Steven

Mar 6, 2023

·

Stayed 2 nights

The location of this hotel was really great. Close to the airport and the train.

10

Rodney

Oct 25, 2025

·

Stayed 1 night

Spacious, comfortable room, good breakfast. Close to airport and public transport

10

Andrea

Oct 27, 2025

·

Stayed 3 nights

Clean tidy comfortable room, staff were friendly, the breakfast was extensive with lots of healthy options. The self serve pancakes were delicious. Short 3 min walk to the train station, and lots of restaurants within a 5 min walk

8

Adam

Sep 24, 2023

·

Stayed 4 nights

Hotel is very close to airport and in a residential area. Many people around all hours of the night so very safe. Restaurants and supermarkets around. 8mins by train to the city. Awesome we originally came from Sydney so this hotel was central and convenient. Buffet breakfast is a 7/10 . I would consider staying here again.

10

THOMAS

Sep 3, 2024

·

Stayed 1 night

Clean modern room, terrific bedding, located close to Mascot rail station with many dining options from low cost noodle bar to high price dining.

10

Warren

Mar 11, 2025

·

Stayed 1 night

Easy access to train to Sydney CBD as well as airport

10

Naresh

Sep 23, 2025

·

Stayed 1 night

Very close to Mascot station and bus stop serving Domestic and International airport terminals. Breakfast was nice and plenty of choice.

10

Perry

Oct 26, 2024

·

Stayed 2 nights

The hotel is very close to the airport and a two minute walk to the Mascot subway station. The harbour area of Sydney is just a few subway stops away. The room was very clean, quiet, modern and spacious. I would stay here again if in Sydney.

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Dining

Breakfast is frequently praised for quality, variety, and barista coffees, and many enjoyed the on-site restaurant and bar. Some found dining pricey or noted an isolated hygiene concern and occasional room-service errors.

Related guest reviews

8

Mohammad

Jun 15, 2025

·

Stayed 2 nights

The hotel service in general is excellent. The only thing i have noticed is the resturant, while i was waiting for my voffee to go, i have noticed one if the resturant staff wasing the used juice cups and coffe cups by just rinsing them under running water witout washing them. This is unhealthy way of washing and cleaning.

10

Stephen

Jun 4, 2025

·

Stayed 1 night

Great staff and breakfast

10

Mary

Jun 7, 2025

·

Stayed 1 night

We were able to check in as soon as we arrived rather than waiting until the afternoon. We were able to walk to the nearby train station & ride to St. James for some shopping. Dinner at the restaurant was fantastic.

10

Andrea

Oct 27, 2025

·

Stayed 3 nights

Clean tidy comfortable room, staff were friendly, the breakfast was extensive with lots of healthy options. The self serve pancakes were delicious. Short 3 min walk to the train station, and lots of restaurants within a 5 min walk

8

sandy

Mar 25, 2024

·

Stayed 1 night

Reasonable prices in Biggles Bistro and lovely staff especially Polly. Front reception very efficient and helpful. Bus to airport good and reasonably priced

8

Misti

May 3, 2024

·

Stayed 2 nights

The buffet breakfast was delicious and the rooms were updated and clean.

10

Robyn

Oct 29, 2024

·

Stayed 4 nights

This was a nice hotel with all the amenities you would expect. The beds were comfortable and the rooms were quiet despite being near the airport. The staff were very friendly! The breakfast buffet was awesome! They even had barista-made coffees. There was some construction/renovation going on with a lift, so some there was a little debris with that, but otherwise everything was quite tidy. The parking was a bit steep as we stayed 4 nights. I guess that’s the price you pay for convenience, though. It was super easy and quick returning our rental vehicle and getting to the airport.

10

NAVJYOTI

Jul 2, 2025

·

Stayed 7 nights

Everything was good. Breakfast is great.

8

Paul

Aug 1, 2025

·

Stayed 1 night

Lovely room. Breakfast was fantastic.

10

Naresh

Sep 23, 2025

·

Stayed 1 night

Very close to Mascot station and bus stop serving Domestic and International airport terminals. Breakfast was nice and plenty of choice.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $209	11 $269	12 $233	13 $147	14 $196
15 $140	16	17 $244	18	19 $225	20 $219	21 $245
22 $131	23 $196	24 $210	25	26 $175	27	28 $189
29 $121	30 $128

Su	Mo	Tu	We	Th	Fr	Sa
		1 $167	2 $188	3 $150	4 $190	5 $212
6 $212	7 $163	8 $174	9 $148	10	11	12
13 $227	14 $140	15 $125	16 $120	17 $141	18 $138	19 $148
20 $112	21 $115	22 $116	23	24	25 $177	26
27 $193	28	29 $215	30	31

Holiday Inn Sydney Airport

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