Is parking available at the property?

Parking is available on-site, but guests must contact the property in advance to reserve it. The parking fee is EUR 20 per day.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6 AM to 10:30 AM for a fee of approximately EUR 15 to 20 per person.

Does the property allow pets?

Pets are allowed at the property, with a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available at scheduled times. Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Barajas, just a 4-minute drive from IFEMA and 9 minutes from Bernabéu Stadium. It is approximately 6.7 miles from Gran Via and 7.1 miles from the National Prado Museum.

Is there a swimming pool at the property?

Yes, there is an outdoor swimming pool that is seasonal, open from June 1 to October 1. Pool access is available from 11:00 AM to 8:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

NH Barajas Airport Hotel in Madrid

Average nightly price at NH Barajas Airport by month, last 12 months (USD)
Month	Average price
January	$131
February	$134
March	$147
April	$146
May	$155
June	$164
July	$110
August	$96
September	$192
October	$168
November	$148
December	$110

What guests think

NH Barajas Airport is valued for its convenient location near Madrid-Barajas, clean rooms, and friendly staff, while some guests mention compact rooms and occasional maintenance or noise issues, making it a straightforward choice for airport stopovers.

The shuttle runs on fixed schedules, may require reservations or a phone call for pick-up, and is not available overnight, so waits or taxis are sometimes needed. Breakfast draws repeated praise for variety and quality, though several reviewers found it expensive or unclear if included. Overall, it suits short, practical stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Free airport shuttle is a key feature, but it runs on fixed schedules (about every 45 minutes), often needs advance booking or a phone call for pick-up, and does not operate overnight, so waits or taxis can be required. Some rooms are in an annex, involving a short outdoor walk.

Related guest reviews

10

Samuel

Apr 17, 2025

·

Stayed 2 nights

No pudimos utilizar el servicio de transporte aeropuerto-hotel debido a que llegué al aeropuerto muy temprano y no tenía la información de que el servicio empezaba al mediodía. Deben informarlo previamente.

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2

Marcella

Mar 26, 2024

·

Stayed 1 night

The Hotels.com website stated this hotel had free shuttle service to the airport. This is strictly why I booked at this specific property. When I arrived, I learned that I could benefit from the shuttle service since service started at 6 am. I needed a ride at 3 am. You need to clearly state shuttle service hours. This was a huge disappointment and I had to pay $40 for a 4-mile drive.

6

Richard

Jan 25, 2025

·

Stayed 1 night

Average hotel, rooms a little dated. USB wall charger didn’t work. Warm room and air on switched off at winter. Bathroom door barely closed due to moisture/steam, showing signs of wear and tear. Located about 20 minute walk from big shopping centre. To get the shuttle from the airport you might need to call them. I waited for almost an hour and didn’t see the bus so had to call them.

4

Dennis

Aug 24, 2025

·

Stayed 1 night

I was very disappointed at the beginning because my main priority when booking was the shuttle bus, as I had a long layover after a long flight. Unfortunately, there was no shuttle bus as promised, the staff simply told me it had left 10 minutes ago and that was it. No assistance with getting to the hotel, and it’s not mentioned anywhere that the shuttle bus only operates until midnight. I had to pay $29 for a taxi. Aside from this, the hotel itself was good for an overnight stay. The breakfast was nice, and there’s a beautiful park just a 10-minute walk away, I highly recommend visiting it.

8

maria

Sep 21, 2025

·

Stayed 1 night

Muy bueno todo pero el servicio de shuttle funciona solamente después de medio día y no es claro en sitio web que sea así.

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10

Jolie Ann

Oct 7, 2025

·

Stayed 1 night

Great place for overnight stay before flying out. Easy check-in. 15 minutes to airport. Took the shuttle to the airport…it is complimentary and runs every 45 minutes.

8

JOSE IGNACIO

Jul 6, 2025

·

Stayed 1 night

Ofrecen servicio de traslado que inicia a las 5 am, quienes tenemos vuelos antes de esa hora, no funciona, que para mí era el atractivo de hotel

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8

Hannah

Jan 28, 2025

·

Stayed 1 night

Good option for an early flight the next day from Madrid. Would be better if the shuttle service was more frequent. Got an Uber when we arrived, rather than wait 45 minutes for a pick up (€17) and booked the shuttle for the next morning back to the airport, which was great and on time. Hotel was clean, staff were friendly. No issues or problems at all

8

CLAUDIA

Apr 8, 2024

·

Stayed 1 night

El servicio de traslado debería estar disponible más horas, llegamos a las 10:30 a.m. y tuvimos que llegar al hotel por nuestro medio, ya que el horario de recogida iniciaba hasta las 12:00 horas

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10

Kathleen

May 5, 2025

·

Stayed 1 night

Perfect for easy access to the Madrid airport with a complimentary shuttle.

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Cleanliness

Reviews commonly describe clean rooms and reliable housekeeping. A smaller number cite dirty or worn bathrooms, odors, or smoke smells in some areas.

Related guest reviews

2

Franklin

Jul 12, 2025

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Stayed 1 night

The bathroom was filthy and very outdated. We were not able to shower due to the condition it was in.

10

Katia

Apr 19, 2024

·

Stayed 5 nights

Very clean and comfortable!

10

Viorel

Dec 2, 2025

·

Stayed 1 night

La habitación, el baño, en general todo el hotel sumamente limpio, el personal muy amable, los servicios excelentes

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10

patti

Oct 28, 2025

·

Stayed 1 night

Very clean, great staff, very helpful

2

Rokando

May 30, 2025

·

Stayed 1 night

The property appears to be situated in a precarious location, and my experience at the hotel was far from satisfactory. Upon arrival, I noticed that the hotel had a rundown appearance, with visible construction work underway. This gave the place an overall feeling of neglect and disarray. Once in my room, I was greeted by a strong unpleasant odor that only diminished after I turned on the air conditioning. Unfortunately, the cleanliness of the room left much to be desired; both the walls and the bathroom were visibly dirty, which added to my discomfort during my stay. Originally, I requested a room with two beds, but the staff informed me that only a single-bed room was available, despite my reservation. This lack of consideration for my request was disappointing and added to my frustration. Overall, I cannot recommend this hotel. It does not measure up to the standards I have come to expect from other NH Properties. For a more enjoyable stay, I suggest looking for other accommodations and avoiding this establishment.

10

monica

Nov 2, 2025

·

Stayed 1 night

Habitación cómoda y limpia.

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10

Mike

Apr 24, 2024

·

Stayed 1 night

Clean room. Friendly staff. Very convenient and free airport shuttle. A great stay!

8

Adrienne

Sep 21, 2025

·

Stayed 1 night

The staff member who checked us in at the front desk was very friendly and helpful. The buffet breakfast was good and the breakfast staff were kind and efficient. The shuttle service and driver was also very good. The hotel needs maintenance. The bathroom door wouldn't close, and the cleanliness was okay. Hotel convenient to the madrid airport. Thank you.

10

Christopher

Jan 21, 2025

·

Stayed 1 night

Room was clean, water pressure was great. Close to metro and bus stops for easy transportation on the tourist card. Front desk staff were polite, friendly and helpfull. The common areas look and feel quite dated but the room was fresh, modern and clean If I am in Madrid and don't plan on staying in the hotel much just like this trip... then I will be back to NH Madrid. Worth noting hotel has free wi-fi, free airport shuttle but at kind of specific times, hair dryer in the bathroom, and the room I stayed in only had a shower(I dont use the bathtub, but for those who do.) There is a pre-stocked mini-fridge that COSTS but has some water and soda inside.

10

Zoraida

Dec 26, 2025

·

Stayed 1 night

Great breakfast, clean rooms, and shuttle to the airport.

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Rooms

Rooms are simple and compact, fine for a short stay, and some feel dated. Guests report occasional noise and inconsistent A/C, with mattresses on the firm side.

Related guest reviews

8

Leonardo

Jan 5, 2026

·

Stayed 1 night

Fiquei apenas uma noite no hotel, pois tinha um voo logo cedo no dia seguinte. Escolhi o hotel principalmente pela proximidade com o aeroporto e pelo serviço de transfer, e foi, sem dúvida, uma excelente escolha dentro desses critérios, trazendo muita praticidade e comodidade. Na ida ao aeroporto, inclusive, não sabíamos que era necessário reservar o horário do transfer. Ao chegarmos, a van já estava cheia, mas, mesmo assim, a equipe foi extremamente solícita e prontamente chamou um táxi exclusivamente para mim e meu marido, demonstrando um cuidado e atenção diferenciados com o hóspede. O café da manhã é bem completo, com produtos de qualidade, e o quarto, apesar de compacto, é confortável e atende muito bem às necessidades para uma estadia curta.

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6

Richard

Jan 25, 2025

·

Stayed 1 night

Average hotel, rooms a little dated. USB wall charger didn’t work. Warm room and air on switched off at winter. Bathroom door barely closed due to moisture/steam, showing signs of wear and tear. Located about 20 minute walk from big shopping centre. To get the shuttle from the airport you might need to call them. I waited for almost an hour and didn’t see the bus so had to call them.

4

Lars

Dec 12, 2025

·

Stayed 1 night

Well used property, but still in decent shape. Decent breakfast. Decent room. Horrible bed, the bed was so hard it was impossible to sleep comfortably on it, I’m not exaggerating much if they threw out the bed and just put sheets on the floor it wouldn’t make much difference. If you value sleep highly I would look elsewhere.

4

Ryan

Apr 2, 2025

·

Stayed 4 nights

No ac. Very loud even with the window closed. Serious work needs to be done here. This is not and 8.8

6

Yuval

Sep 3, 2024

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Stayed 1 night

Nice Staff. Clean. Good Breakfast. The rooms are very small. No place to lay a suitcase. Bathroom and shower super small. The halls are pretty run down. The rest is OK

6

Dolores

Sep 30, 2025

·

Stayed 1 night

Solamente ha sido una noche. Mucho ruido de los bares cercanos

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4

Robert

Jun 8, 2025

·

Stayed 2 nights

The check-in upon arrival was slow and we waited a long time. The a/c was broken and no notification. The room was hot and uncomfortable. Generally clean and breakfast OK.

6

Josette

Jan 4, 2025

·

Stayed 1 night

Hôtel près de l'aéroport avec une navette gratuit. La chambre est froide jusqu'à ce que je découvre qu'il faut allumer le chauffage moi même, le sèche cheveux ne fonctionne pas, la chambre et très mal insonorisée on entend tout et beaucoup de bruit de la rue même au plus haut étage.

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6

Gregory

Mar 30, 2025

·

Stayed 1 night

Room was very small

2

Ann H

May 4, 2024

·

Stayed 1 night

The walls are paper thin. If you want to sleep, find another hotel.

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Service

Staff are frequently praised as friendly and helpful, with smooth check-in and problem solving (e.g., arranging alternative rides). Some guests, however, encountered rude or indifferent attitudes and occasional delays.

Related guest reviews

10

Carmen

Jul 22, 2025

·

Stayed 1 night

They offer free shuttle to the airport. Apparently, they have an issue with the shuttle, so they got an Uber ride for us totally free. That is a superior customer service.

10

Umar

Nov 12, 2025

·

Stayed 1 night

It was a great choice, all you need for a transfer when traveling and even a longer stay. Very close from the Barajas airport, punctual timing of the bus shuttle, clean, modern and very helpful staff. Particularly I Remeber the Mr Alfonso at the check in desk, extremely helpful, kind and provided quick solution to requests. Highly recommend this hotel :)

10

Martha

Aug 1, 2024

·

Stayed 2 nights

Staff is fantastic!

4

Gilda

Jul 4, 2024

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Stayed 1 night

Staff at front desk were rude. Room didn’t even had a bottle of water. The shower’s water spills out in all the bathroom

10

Brian

Feb 14, 2024

·

Stayed 2 nights

Again, another super stay at the NH Hotel Madrid Airport, from the free shuttle but to the amazingly helpful and attentive staff this hotel is always my first choice when in Madrid, thank you to everyone. Walking distance to the metro station El Capricho and around a 25-minute journey into central Madrid. In the local area there are many bars, restaurants, and supermarkets for your essentials. All in all, best value for money when you want to be near the airport, I'll be back.

6

Kris

Jan 25, 2025

·

Stayed 1 night

La atención del personal en la recepcion fue bastante mala, poco serviciales y groseros.

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10

Luke

Jan 28, 2025

·

Stayed 1 night

Female member of staff on duty on Friday morning who checked us in around 1100 was very helful and very friendly. A massive thanks to her! Apologies, I should have taken her name. She was also on duty on Saturday morning.

4

Maria

Dec 20, 2024

·

Stayed 1 night

Staff is rude

10

Martha

Jul 31, 2024

·

Stayed 10 nights

The welcome at the lobby by Alfonso and Rosa was amazing! Breakfast and attention in general, great!

8

Vivian

Sep 30, 2024

·

Stayed 2 nights

I have been to other NH and find them comfortable and nicely decorated. Simple but clean. Most of all the staff was extremely helpful and friendly.

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Location

Convenient for Barajas Airport and a short walk to El Capricho metro; the residential area has some shops and eateries. It’s far from central sights, and a few noted external noise.

Related guest reviews

8

JOAQUIN RICARDO BARRIOS

Sep 21, 2025

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Stayed 1 night

Good hotel considering is close to AirPort, 7 minutes

10

Carlos M

Jan 10, 2025

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Stayed 1 night

Great hotel and 10 minutes away from the airport very convenient

8

Hubertus

Oct 5, 2024

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Stayed 1 night

In Nähe zum Flughafen. Shuttle Service vom/ zum Flughafen kostenfrei. Metrostation El Capricha in 5 Minuten zu Fuß erreichbar. In der Nähe auch Restaurants und ein kleiner Supermarkt.

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8

Vanessa

Jan 4, 2024

·

Stayed 5 nights

Die Unterkunft liegt in einer ruhigen Wohngegend in der Nähe des Flughafens, jedoch weit genug weg, um keinen Fluglärm zu hören. Eine U-Bahn-Station ist innerhalb weniger Minuten zu Fuß zu erreichen und man erreicht innerhalb von ca. 30 Minuten das Stadtzentrum. Direkt gegenüber des Hotels befindet sich ein kleiner Supermarkt und ein größerer Laden ist innerhalb von 5 Gehminuten zu erreichen. Für den Transfer vom Flughafen zum Hotel muss man im Hotel anrufen und das Shuttle bestellen. Leider mussten wir hier fast eine Stunde warten, bis das Shuttle uns abholen kam. Das Personal im Hotel war sehr freundlich und zuvorkommend. Das Zimmer war modern eingerichtet und sauber. Leider war das Fenster sehr schlecht isoliert. Sämtliche Geräusche vom Bürgersteig waren im Zimmer laut zu hören und auch die Wärmeisolierung war nicht besonders gut.

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8

Jose

Aug 26, 2025

·

Stayed 1 night

Cercanía a la estación de metro👍

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10

Alexander

Mar 19, 2025

·

Stayed 2 nights

Very convenient to metro station ( 5 minute walk) to get to downtown Madrid. Free convenient shuttle back and forth to airport. Best of both worlds for sure.

10

James

Mar 21, 2024

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Stayed 2 nights

An excellent location close to the airport with free shuttle or €25 to Terminal 4 in a taxi as i wanted to go before 5am, would be less to the other terminals. High quality facilities, and extreme friendly and helpful staff. A 5 minute walk to the nearest metro stop El Capricho, from where its about 25 minutes to the central area for €2 each way. There are bars and restaurants right near the hotel and even a very handy little supermarket near too.

10

Marcia

Aug 1, 2025

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Stayed 1 night

Easy access to central Madrid via metro service. Friendly staff. Airport transfer also a plus

10

Camilo

Nov 8, 2025

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Stayed 1 night

Conveniently located close to airport with excellent shuttle service. Quiet neighborhood, close to store and very nice huge public park.

10

José

Aug 18, 2025

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Stayed 2 nights

Hotel muito bem localizado, além do traslado do aeroporto o mesmo fica a menos de 200 metros do metrô, isso facilita muito o turismo em Madri, limpeza excelente, tudo perfeito

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Dining

Breakfast is often praised for quality and variety, though several guests found it expensive or unclear whether it was included. The on-site restaurant is acceptable, and in-room coffee or tea is not complimentary.

Related guest reviews

10

Leslie

Jul 29, 2024

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Stayed 2 nights

The breakfast was sensational. All the staff were very friendly and helpful even though we did not speak a word of Spanish.

10

Pamela

Sep 23, 2024

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Stayed 1 night

Nice hotel. Clean rooms. Outstanding breakfast! Free shuttle to and from the airport.

8

Cathie

Sep 19, 2024

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Stayed 1 night

This is a nice hotel with a shuttle to the airport. The dinner was nice and the service in the restaurant was great. I found the front desk staff to be less friendly but maybe they were at the end of a long shift when I saw them.

10

Luis c

Nov 12, 2024

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Stayed 1 night

Ótimo serviço de transfer hotel/aeroporto . Café da manhã excelente , muita variedade e comida saborosa.

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10

Meghan

Nov 7, 2025

·

Stayed 1 night

Breakfast was amazing. Wish I'd remembered it was part of the deal because we'd have taken better advantage of it. The airport shuttle was perfect. Room was austere but pleasant. Hallways could use some updating. For our purposes, a one night stay before flying out, the NH fit the bill.

8

Wojciech

Apr 24, 2025

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Stayed 1 night

Very expensive breakfast.Olmost duble compare to symilar hotels.

8

Charlotte

Feb 10, 2024

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Stayed 1 night

The hotel was fine for spending a night. At the front desk, the clerk gave me two breakfast coupons, so I thought it would be included in the morning and we did (not eating anything except a cup of tea and one egg.) Then at the check out the front desk clerk asked me to pay almost $36.00 euros for the breakfast. Should I know about that, I would not touch them since I could spend my money better with hot breakfast at the airport.

8

Silvia

Jun 10, 2025

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Stayed 1 night

Clean room and linen with comfortable beds. Quiet. Airport transportation included. They do not offer coffee or tea at anytime unless you pay, even at 6:30 am when their restaurant is not yet serving breakfast.

6

Lucia

Dec 30, 2024

·

Stayed 1 night

Coffee was only available in the morning until 6 AM and then you had to pay €3.50 for a horrible cup of coffee!

6

Christine Cosgrove

Apr 30, 2024

·

Stayed 1 night

The hotel was great for a hotel near the Madrid Airport. However, when we checked in we were told we would have a free breakfast before our very early morning flight back to the States. We only had a few moments to grab a roll and drink half a cup of coffee, then we were told the charge was 34 euros. I paid that because the shuttle was waiting for us to board, but my friend and I felt very misled and could have eaten at the airport for much less!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $161	6 $134	7 $151
8 $125	9 $126	10 $207	11 $752	12 $180	13 $125	14 $123
15 $110	16 $115	17 $666	18 $668	19 $112	20 $121	21 $114
22 $97	23 $134	24 $658	25 $657	26 $141	27 $112	28 $112
29 $85	30 $89

Su	Mo	Tu	We	Th	Fr	Sa
		1 $89	2 $89	3 $89	4 $112	5 $107
6 $96	7 $89	8 $90	9 $89	10 $89	11 $91	12 $96
13 $89	14 $89	15 $91	16 $89	17 $91	18 $96	19 $97
20 $82	21 $89	22 $89	23 $89	24 $93	25 $91	26 $99
27 $101	28 $97	29 $97	30 $101	31 $107

NH Barajas Airport

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About this property

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Standard Room

Guest reviews of NH Barajas Airport

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What guests think

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