Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 20 per night. Parking height restrictions apply. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Breakfast is available, and guests can enjoy breakfast in the room. Specific serving hours are not provided.

What are the check-in and check-out times?

Check-in is from 14:00, and check-out is until 11:00. Early check-in and late check-out may be available for a fee, subject to availability. Guests can request this at the front desk.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details on bathroom accessibility are not provided.

Where is the hotel located in relation to key attractions?

The hotel is located in the heart of Innsbruck, just steps from Casino Innsbruck and 4 minutes on foot from Kaufhaus Tyrol. It is approximately 0.4 km from the Tyrolean Provincial Museum and Anna's Column, and 4.4 km from Kranebitten Airport.

What are the hotel's policies regarding children?

Children are allowed at the hotel, and kids can stay for free up to a certain age, although the specific age limit is not provided.

Hotel Sailer Innsbruck - 4 Star Comfort

Average nightly price at Hotel Sailer by month, last 12 months (USD)
Month	Average price
January	$205
February	$212
March	$184
April	$188
May	$216
June	$221
July	$200
August	$200
September	$218
October	$187
November	$212
December	$308

What guests think

At Hotel Sailer, travellers repeatedly praise the central location near the main station and old town, the generally friendly, helpful staff, and clean, comfortable rooms, alongside an enjoyable breakfast and a popular on-site restaurant serving tasty local dishes.

Some rooms are small or feel dated, privacy can be limited by glass-walled bathrooms, Wi-Fi and temperature control are occasionally inconsistent, and a few guests reported noise from nearby construction or the surrounding area. While cleanliness is often highlighted, housekeeping quality and bathroom odors were inconsistent in a minority of reviews. Parking is available but limited and tight, the sauna area keeps short hours, and bar service is basic. Overall, it’s a convenient, characterful base with a few practical trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking exists but spaces are limited, tight and often require reservation or a fee; several guests used public garages. A small wellness area with sauna/infrared cabin is appreciated though hours are short, and the bar’s offerings and service are basic.

Related guest reviews

10

Pamela

Oct 1, 2025

·

Stayed 1 night

Very comfortable clean room in an area that's very central to shopping and lots of dining options. Convenient on site parking. There is a lot of construction in the area and a new building being built across the street so it is pretty loud during the day, but it gets better in the evening.

8

Tina

Jul 31, 2025

·

Stayed 1 night

Hyggeligt centralt hotel, men næsten umuigt at få en parkeringsplads. Gaden er delvist spærret p.g.a. byggeri på den anden side af vejen, hvilket også larmede forfærdeligt under morgenmaden. Men værelset var fint og køligt i sommervarmen. Vi spiste til aften i resturanten og maden var rigtig god. Vi savnede lige mulighed for at kunne få en cocktail baren bagefter. Der er en bar, men de serverede kun øl og vin.

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10

William

Oct 22, 2024

·

Stayed 2 nights

Very nice stay. nice location and restaurant/bar. Only small complaint is that the parking garage was very small and difficult to park a car in.

10

Peter

Feb 25, 2025

·

Stayed 4 nights

Stayed 3 nights for skiing trip with sons, very friendly staff could not be more helpful, ski storage was helpful. Will stay again.

8

James

Jun 29, 2025

·

Stayed 3 nights

older hotel in an location that was good to visit local attractions. Some construction going on across the street made getting to the hotel a challenge. Parking garage was used and I was glad I chose that option. Garage was tight so a smaller car for travel recommended. Staff was good and helpful, food we had was good. Would use again.

10

Thomas

Oct 2, 2024

·

Stayed 4 nights

Sehr schöne Unterkunft im Herzen der Altstadt von Innsbruck! Alle interessanten Sehenswürdigkeiten und die Innenstadt Fußläufig wunderbar zu erreichen! Große saubere Zimmer, sehr nettes hilfsbereites Personal Gutes Frühstücksbuffet und Abends im Lokal ausgezeichnetes Essen, hierfür ist allerdings eine vorab Reservierung empfehlenswert! Parkmöglichkeit in der Hotel-Garage für einen Aufpreis möglich, allerdings etwas eng! Auto sollte nicht zu groß sein und nicht höher als 2m! Im Hinterhof sind ebenfalls Parkmöglichkeiten vorhanden! Auf jeden Fall vorher einen Parkplatz reservieren lassen! Kommen sehr gerne wieder mal vorbei!

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8

Marjorie

Oct 13, 2025

·

Stayed 2 nights

Love the infrared sauna. Rooms were spartan but sufficient enough for our needs.

8

Anthony

May 5, 2025

·

Stayed 2 nights

It was a nice old traditional hotel with modern facilities. Very good breakfast including gluten-free. It would be nice if the sauna was open later in the evening

8

Augusto

Apr 22, 2025

·

Stayed 2 nights

Hotel com boa localização e boas comodidades. Fomos surpreendidos negativamente ao chegarmos e não ter vaga disponível para o carro. A informação não era suficientemente clara de que as vagas são poucas (limitadas). Tive que estacionar o carro em um estacionamento público próximo (em baixo de um cassino), ao custo de 22 euros por dia.

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10

Nicholas

Jan 8, 2025

·

Stayed 2 nights

great property with wonderful restaurant. they should really have the sauna and spa area open more than a few hours a day. I would have appreciated being able to use that space more for both saunaing and being able to stretch.

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Cleanliness

Many reviews describe very clean rooms and public areas. However, some report lapses such as missed servicing, hair or dust left behind, and occasional bathroom or sewer odors.

Related guest reviews

10

Stephen

Dec 19, 2025

·

Stayed 1 night

Very clean hotel and the room upgrade was very welcome

10

Daniel

Apr 29, 2025

·

Stayed 3 nights

The location is nice and the on-site parking is important. I don't think there should be extra charges for parking every day if you are staying in the hotel for 4 days. The room cleaning was only restocking towels and making beds. They don't vacuum or take out the trash. Also, there was hair throughout the room, on the ground by the bed, on the chair, in bathroom sink and tub so not cleaned before I got there or while I was staying there. But a nice place for a short stay and a decent price.

8

Hiroaki

Aug 14, 2024

·

Stayed 2 nights

駅から近くて観光に非常に便利です。食事(朝食)もおいしいです。歴史のある趣のあるホテルで庭もあって素敵でしたが、部屋に入る時にまずカードキーが開かず、キーを変えても開かず、修理したりして時間がかかりました。部屋に入ると、冷蔵庫に前の宿泊者の食べかけのケーキとジュースが残ってました。あとシャワーとカランが同時に出ました。建物の古さはあるかなと思います。でもおおむね満足です。

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4

Stefan

Jun 19, 2025

·

Stayed 4 nights

Ich war vier Nächte dort und es wurde nicht einmal vernünftig das Zimmer gereinigt nach der dritten Nacht war auf der Badewanne überall noch duschgereste zu sehen und auf den größten Fleck wurden die Handtücher gelegt. Sowas geht gar nicht für einen 4 Sterne Hotel.

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4

Rosaura E

Sep 16, 2024

·

Stayed 2 nights

Nadie limpió nuestro cuarto cuando que estuvimos dos noches en el. Solo cuando reclamé en la recepción nos cambiaron, al menos las toallas. Literalmente las camas estaban deshechas y nadie pasó ni un trapo. Recepcionistas no amables.

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10

Emilia

Oct 16, 2025

·

Stayed 1 night

Bra varierad frukost. Fint rent rum.

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10

Anja

Sep 28, 2025

·

Stayed 2 nights

Sehr saubere Zimmer, Personal zuvorkommend, perfekte Lage fussläufig zur Innenstadt. Wir kommen gerne wieder.

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10

CARL

Jan 26, 2026

·

Stayed 1 night

Quick easy check in, room spotless, great restaurant downstairs.

10

Heidi

Nov 24, 2025

·

Stayed 2 nights

Das Zimmer war sauber, warm, gut gegen Lärm isoliert. Freundliches,zuvorkommendes und aufmerksames Personal.

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4

Shiori

Feb 27, 2025

·

Stayed 1 night

バスルームのにおいが酷く、小さなハエが数匹いた。フロアも埃が残っている場所があり、掃除が行き届いていなかった。足音がうるさかった。人にお勧めはできない。

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AI-generated summary based on recent guest reviews

Rooms

Many rooms are modern, comfortable and reasonably spacious, with effective A/C in warm weather. Drawbacks include some small or dated rooms, glass-walled bathrooms that reduce privacy, occasional weak Wi-Fi or temperature control issues, and construction affecting views or daytime noise.

Related guest reviews

10

Louise

Oct 6, 2024

·

Stayed 4 nights

We had a fabulous 4 nights here. The room was modern, large and clean. The mattress was super comfortable and checkin staff lovely. The coffee and drinks are good and well priced in the bar. The location of the hotel is perfect, near the station and not far from the main street. Definitely request a mountain facing room.

10

Mark

Aug 15, 2025

·

Stayed 4 nights

A very nice clean quiet hotel. The staff is very friendly and helpful. It was around 90 degrees in Innsbruck when we stayed. It was a total surprise to find ice cold tasty tap water. The best tap water ever! My only complaint was the wifi was very weak in our room.

10

John

Dec 7, 2024

·

Stayed 2 nights

A beautifully renovated hotel. The rooms were large. The bed is comfortable. Very near the train station. Walking distance to the Christmas market. The hotel restaurant has excellent wait staff and serves really good food. The front desk personnel are fabulous. They are very courteous and helpful. They will give you directions on how to get to the Christmas market. Overall, a great experience.

6

William

Dec 9, 2025

·

Stayed 1 night

Room was TINY, does not compare with photos of Ecocomfort rooms on site. Hardly room to put our cases down. Would have expected better for over 300 Euros for one night. I had cancellation until December 3, but money debited end November. I emailed Hotels.com to ask why but they didn't bother to reply. Best part of stay was a drink and dessert in the bar - young barman/waiter very friendly, fun and helpful.

8

HEATHER FRANCES

Aug 22, 2024

·

Stayed 11 nights

Mainly a good stay at this property. The room was clean, quiet and comfortable, good breakfast, staff friendly, helpful and multilingual. Two negative points; the room was supposed to be non-smoking but a definite smell of cigarette smoke most of the time. Also I had to be very careful not to slip over in the shower; no mat provided and no grip whatsoever on the floor.

8

Joanne

Sep 9, 2025

·

Stayed 2 nights

This property is looking a little tired in areas although the rooms in particular bathroom had been upgraded. One issue we found was the raised floor into the bathroom having the same floor tiles as the lower level we both lost our footing several times as you do not realise the level change. Personally I did not like the openesss of the bathroom and the glass wall. It may have felt different if It was not right by the entrance to the room! The location of this hotel is excellent for exploring Innsbruck as it is in easy walking distance. Thankfully the construction site opposite did not affect us as we stayed over a weekend.

6

james

Oct 14, 2023

·

Stayed 2 nights

they turned off the air conditioning saying it isn't used when it is that cool outdoors but in our room the temperature was 80, opening the windows cooled it down but then the street noise with all the drunks was bad

6

Lucas

Jan 20, 2026

·

Stayed 1 night

Péssimo o fato do quarto ter um banheiro sem privacidade alguma. Ele é simplesmente um domo de vidro no meio do quarto.

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8

William

Oct 7, 2024

·

Stayed 1 night

Pillows were crinkling sound so hard to sleep!

8

Cleo

Jul 12, 2023

·

Stayed 1 night

Great location near to train station. Room though small but nice, clean & modern look.

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Service

Staff are widely praised as friendly, helpful and efficient, with quick check-in and useful local advice; issues were handled promptly for some guests. A few reviews cite impersonal or rude service and rare security incidents involving unauthorized room entry.

Related guest reviews

2

Nikola

Jul 27, 2024

·

Stayed 3 nights

Some other gueast from hotel had a key of my room! The guy just entered my room. No one cared at the reception, and literarly tired to normalized this, like its OK.

10

Robert

Jun 24, 2025

·

Stayed 1 night

Delightful staff checked us in, outfit added character. Room was spacious and clean, fridge was a bonus and person i was teavelling with had a family room which had its own balcony. Overall, highly recommended and if i ever go back to Innsbruck, i will definitely try and book again.

10

Aimee Louise

Jan 4, 2024

·

Stayed 3 nights

Amazing staff when the room above us flooded and water came into our room they moved all our stuff for us and transferred us to a bigger room for our final night at no extra cost 5/5stars

10

Michael

Dec 10, 2025

·

Stayed 1 night

Freundlicher Empfang, speditives Check-In und gutes sehr sauberes Zimmer. Ein reichhaltiges Frühstück mit gutem und freundlichem Personal.

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10

Marlene

Sep 26, 2025

·

Stayed 2 nights

Super friendly and helpful staff. Room was very clean and well equipped. Very close to restaurants and shops, and all the tourist sights. Highly recommend!

2

Tashana

Mar 14, 2025

·

Stayed 1 night

It would have been an excellent stay only someone used a key and walked into my room at 0700hrs in the morning without knocking. I did not see the individual but it extremely suspicious/frightening and nothing was done when reported to reception, sadly this ruined the stay.

10

Ian

Dec 19, 2024

·

Stayed 7 nights

Super friendly and sparkling clean hotel with excellent friendly staff. Have stayed several times before and will do so again in the future. Excellent location for Town centre [5 min walk] train and bus station [5 mins] - so very easy to get from airport to hotel via F line bus route. Recommended

10

Sarah

Dec 7, 2025

·

Stayed 3 nights

Staff friendly and helpful with info about Innsbruck, travel and things to do. Room large and very clean. Great location 10 min walk from Christmas market and 2 mins to train station. Hotel had character and restaurant attached was lovely. Great breakfast too. Would recommend and wouldn't hesitate to stay again!

2

sebastien

Jul 31, 2024

·

Stayed 2 nights

nous avons été tres decu, nous avons passé deux jours sur places, le 1er nous allons au bar de l'hotel, rien de particulier, par contre le second soir nous y sommes allés en famille et avons été traité comme des chiens et insulté par le serveur une honte !!! pourl l'hotel en tant que tel , bel hotel mais il y a des chose a ameliorer : - parking - la barriere pour acceder au parking couvert... ne marche pas et vous devez la mettre en haut de la pente, ca evitera les soucis - parking encore - mieux afficher le fonctionnement - petit dejeuner 20 euros pas personne c'est trop cher... - nettoyage des chambre - verres pas nettoyer, pas remis de papier toilette..., pas remis de mouchoir... - pour le prix de la chambre une bouteille offerte en arrivant, c'est le minimum malheureusement ce n'est pas le cas -mettre des rideaux car se trouver nez a nez avec plusieurs dizaines d ouvrier en chantier, merci mais non merci

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8

Renata

Jan 12, 2026

·

Stayed 2 nights

A equipe foi incrível no atendimento do check in. Nos deram um mapa da cidade, cartões de gratuidade para o transporte público e nos deram toda Orientação de como chegar aos pontos de interesse da cidade.

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Location

Highly convenient between the main train station and the old town, making sights and transport easy to reach on foot. Several reviews mention nearby building works causing daytime noise or obstructed views.

Related guest reviews

10

Melanie

Jun 8, 2025

·

Stayed 1 night

Convenient location in walking distance to train station and sightseeing, helpful and friendly staff, great on-site authentic restaurant.

10

Tom

Jun 11, 2025

·

Stayed 4 nights

Very convenient location. Very good breakfast option. Staff were all friendly and helpful. When we stayed (June 2025), there was construction across the street which added some noise during the day, but that is not the hotel's fault and should be completed in the next few months I would expect.

10

Alessio

Dec 16, 2024

·

Stayed 2 nights

Posizione estremamente sicura e strategica per chi arriva in treno e vuole visitare il centro della città.. Collegata bene anche con la funivia. Hotel impeccabile, consigliattisimo.

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10

Alisson

Jan 6, 2026

·

Stayed 3 nights

Hotel excelente. Ótima localização (próximo a tudo), quarto com instalações confortáveis e um staff de excelência. O Café da manhã com diversas opções. Apesar de ser um hotel bastante antigo, as instalações são bastante atuais.

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10

Markus

Jun 24, 2023

·

Stayed 1 night

Sehr sauber - in direkter Nähe zum Hauptbahnhof - es war sehr ruhig - gutes Frühstücksbuffet - gut funktionierende Klimaanlage - Parkplatz vor

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10

JOHN

Oct 14, 2024

·

Stayed 1 night

Very nice clean hotel,with parking,great location next to old

10

bryan

Dec 8, 2025

·

Stayed 3 nights

Great location. Near everything we wanted to see and do. Two blocks from central train station.

10

Kirsti

Oct 7, 2024

·

Stayed 2 nights

Near train station.

10

Kevin

Dec 29, 2025

·

Stayed 2 nights

Excellent Hotel, walking distance from the city centre.

10

Sudhir

Sep 27, 2025

·

Stayed 2 nights

Good hotel, very conveniently located just across the main railway station. Access to public transportation for other sites in Innsbruck is also very convenient.

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Dining

Breakfast is frequently praised for quality and variety, and many enjoyed tasty dinners at the on-site restaurant. Occasional negatives include limited seating at peak times, uneven service, and a few underwhelming dishes or late-night options.

Related guest reviews

8

Mauro

Jan 2, 2026

·

Stayed 2 nights

Camera pulita, però purtroppo la seconda notte non abbiamo cenato all'interno dell'Hotel Sailer, perchè i posti al tavolo erano riservati dagli ospiti locali.

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6

Ahmed

Sep 7, 2025

·

Stayed 4 nights

The lack of coffee in the rooms is both strange and undisclosed - at no point is this made clear, and no logical explanation is given. There is also no clothes iron in the room, and no ironing service (without washing) is available. Also, for a property that defines itself by its restaurant, the breakfast offering is quite disappointing. Little choice, absolutely no changes and food that tastes underwhelming at best. After hours (so from 9pm onwards) your only dining options are to leave the property or to make do with the vending machines that are poorly stocked with chocolates, sweets and soft drinks (no sandwiches, fruits or coffee for example). Shame, given that the hotel is in a prime location that is walking distance to almost everything. Then again, Innsbruck town centre isn’t particularly large so most hotels will also be relatively easy to walk to/from.

8

Johann

Oct 4, 2025

·

Stayed 7 nights

Very friendly staff, easy to check in. The rooms ok nothing special, small tv and a cramped bethtub. Food was mostly excellent, but the Schitzel was dry and missed a proper potatoes sallad. Garage was ok by nowhere to charge if you have an electric car.

10

Benjamin

Oct 13, 2025

·

Stayed 1 night

Great friendly staff and central to Innsbruck and the train station. Great restaurant attached to it with excellent wienerschnitzel

10

Ulrika

Mar 31, 2025

·

Stayed 4 nights

Very nice hotel, fresh and clean. Excellent breakfast!

10

Robert

Mar 9, 2025

·

Stayed 2 nights

The breakfast was excellent. That made me eat dinner one night at the hotel restaurant and it too was excellent.

8

Charlotte

Dec 14, 2025

·

Stayed 4 nights

Lovely traditional hotel with amazing staff. The room felt a little dated and it would have been nice to have a bit more privacy in the shower. The breakfast was excellent with local food and also the restaurant at night had delicious food. The reception team were lovely and provided a warm welcome. The location is excellent, close to the station and also the centre. Would definitely stay here again.

10

Tim

Nov 14, 2025

·

Stayed 2 nights

Everything about this hotel is 5-star ! The check in was quick, friendly, and additional information was provided for the area. The room was super clean and the bed extremely comfortable. Breakfast was very tasty with lots of choices. We dined at their restaurant the second night, and the food was delicious, the wine recommendations perfect! (Thank you Jane)

10

Geraldine

Jan 1, 2025

·

Stayed 2 nights

Goede locatie, overal dichtbij. Keurig en netjes hotel, personeel zeer vriendelijk en behulpzaam. Ontbijt prima en t eten ih Restaurant heerlijk en betaalbaar. Zeer gastvrij. Echt n aanrader.

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10

Nashlea

Aug 9, 2025

·

Stayed 1 night

Very beautiful hotel next to train station and close to all the main tourist sites. We loved the breakfast too!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $223	5 $198	6 $165	7 $166
8 $136	9 $179	10 $182	11 $254	12 $215	13 $251	14 $221
15 $155	16 $213	17 $176	18 $181	19 $257	20 $247	21 $251
22 $183	23 $195	24 $198	25 $198	26 $255	27	28
29 $197	30 $212

Su	Mo	Tu	We	Th	Fr	Sa
		1 $345	2	3	4	5
6	7	8 $218	9 $222	10 $257	11 $297	12 $294
13 $182	14 $218	15 $218	16 $247	17 $241	18 $291	19 $294
20 $218	21 $245	22 $217	23 $243	24 $298	25 $296	26 $343
27 $338	28	29	30	31

Hotel Sailer

Prices for Hotel Sailer

Monthly average prices

About this property

Location

Room options

Eco Comfort Room

Junior Suite, Multiple Beds

Comfort Zimmer

Classic Room, 2 Twin Beds

Eco Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom

Comfort Triple Room

Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom

Business Triple Room (Glass Wall Bathroom)

Guest reviews of Hotel Sailer

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Sailer

Prices for upcoming dates