Name: Oaks Adelaide Embassy Suites
Address: 96 North Terrace, Adelaide, South Australia, Australia, Adelaide, South Australia, AU
Price range: $103–$265 per night
Rating: 8.08

What guests think

At Oaks Adelaide Embassy Suites, travellers praise the central location and generally spacious, apartment-style rooms with useful amenities like kitchens and laundry, while feedback often notes friendly staff; however, several recurring operational and maintenance issues affect the experience.

Cleanliness is inconsistent, with repeated mentions of bathroom mould and tired fittings. Facilities draw mixed feedback: spa and sauna closures and a cold pool recur, elevators can be out or slow, and parking is limited, awkward or pricey. Some guests also report noise from nearby nightlife or construction and patchy Wi‑Fi. Expect a convenient base with roomy apartments, but variable upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site facilities include a small gym and indoor pool, with breakfast via the attached Coffee Club. However, guests repeatedly encounter spa/sauna closures, cold pool temperatures, occasional lift outages or delays, and parking that is limited, awkward, or expensive.

Related guest reviews

8

Sally

Sep 11, 2024

·

Stayed 6 nights

I stayed here as I had a conference at the Convention centre. It was easy to walk to from here. There were excellent dining options too at restaurants outside of the hotel. I don’t recommend this particular coffee club. Gym could do with some sanitiser and it opens at 0630 which is a little late 0530/0600 would be better. Also a fan or seperate aircon would be nice. I noticed from a review earlier that the spa wasn’t working at it still isn’t. Generally it is tidy. I did have 2 ring pulls left in my sink and would be nice for longer stays after say three nights if they did a quick vacuum. They have a washing machine and dryer which is great but a small clothes horse would be good too. Very convenient for cool bars and restaurants. Big renovation about to start right next door so will be noisy from I think 0700 every morning. Be aware of that.

10

Vicki

Feb 15, 2025

·

Stayed 2 nights

Beautifully appointed room, private bedroom, Nespresso coffee machine ~ yum☕️ Very easy walk to eateries and Rundle Mall. A truly relaxing retreat for #SupportiveSpouses💕 Small yet brilliant & effective gym ~ #MyCoachVicki

2

Gavan

Nov 7, 2025

·

Stayed 1 night

Parking was terrible

8

Janice

Apr 16, 2025

·

Stayed 2 nights

We had trouble with parking. We came back from tea and although we had paid for parking, there were no available spots for 3 cars. They did eventually rearrange some cars and we got our cars parked for the night.

6

Peter

Mar 6, 2025

·

Stayed 3 nights

Location was good, close to Rundle Mall and trams.1 bed apartment booked. Nothing like the website photos. Room felt cramped, not a lot of space. Balcony looked straight at another building. On Monday, building works started. Dryer did not work so reception agreed to dry the clothes which was good. Parking on site good but pricey ($40pn)

4

Julie-Anne

Oct 11, 2025

·

Stayed 3 nights

The bathroom was full of mould. The side of the cupboard attaching the lounge as filthy- food and fingerprints all over it. The dishwasher smelt shocking. The pool was cold. The spa was out of order. Parking was a nightmare even though parking is attached to the site. It was also extremely expensive to park although I had been told it was included.

6

Joel

Jan 7, 2024

·

Stayed 5 nights

Nice hotel in convenient location. Things the hotel does not show, Parking is limited and if it is booked out you can get secure parking in the adjacent parking structure (organised through reception), Parking structure smelt like urine, homeless people sleeping in parking structure, no direct access from parking structure to hotel so had to unload luggage in no standing on Nth Terrace and then move car. Room photos looked great but in reality stained carpets badly scuffed bathroom/laundry doors broken trims on kitchenette, lamps not working. Linen/bedding and towels were clean and comfy but room was average at best, parking was pricey and felt really unsafe did not take my young children into structure and smell was pretty rough

8

Michelle

Jan 11, 2026

·

Stayed 3 nights

We were originally so happy with Oaks Adelaide. Our apartment was huge! Two bedrooms and two bathrooms, a lounge room with enough couches and comfy chairs for all of us plus a kitchen table and chairs. There was also heaps of cupboards and storage, more than I have at home! The apartment also had a dishwasher, washing machine and dryer, which was fabulous! We also had a lovely balcony that gave us views of Adelaide Oval! It was a wonderful place to stay, however there were some issues… of the 3 lifts/ elevators only 1 was working. It really was such a pain to wait, especially with luggage, as the lift would often be packed when it stopped on our floor. We were easily waiting 5 minutes to get down to the ground. Signs indicated they were working hard to fix the other 2 lifts, but they were both out of order for our entire stay. The other problem we had was on the morning of checking out, we became aware there was prostitution at the hotel. It was very obvious what was happening out the front of the hotel and in the lobby (given they had to wait for the 1 lift that was working!) Despite our wonderful room and a very nice stay, we have since realised this is not the place for a family holiday and unfortunately I wouldn’t recommend it.

8

Bernard

Oct 20, 2024

·

Stayed 2 nights

The property was a little aged but generally ok. The balcony was nice. The safe wasn't working so I can't give this review 5 stars. Close to convention centre and everything Adelaide CBD has to offer. Swimming pool was a bit short... only about 13 metres. Sauna and spa was closed for my visit. Pool and small gym were open. The guy at the front desk was generous in giving me an extra 90 mins for check out. Thank you Oaks.

8

Sherrilee

Oct 1, 2025

·

Stayed 5 nights

Enjoyed our stay rooms were spacious and clean was looking forward to the spa however it was out of order and told had been broken for a long time

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Cleanliness

Cleanliness is inconsistent, with multiple reports of bathroom mould, dust and unclean surfaces, and rooms not matching photos; others found their apartments acceptably clean.

Related guest reviews

4

Kathy

Feb 15, 2025

·

Stayed 1 night

Executive room view and layout were good but overall room was run down with a filthy bathroom. I feel ripped off with the money I paid to stay!

6

Scott

Jan 10, 2023

·

Stayed 19,361 nights

Location is great and the beds were comfortable. But the apartment (803) was dirty and obviously hadn't been properly cleaned or maintained for a long time. Some minor items were broken. We paid a premium price for budget accomodation.

6

Xinyi

Sep 15, 2024

·

Stayed 3 nights

The location is very convenient. However the apartment is a little old. Bathroom is not in the best of conditions and had mold on silicon in quite a few places in the shower. Overall comfortable for a single traveller who is in Adelaide for short stay.

6

Kerri

Nov 21, 2022

·

Stayed 1 night

Room appears nice at first glance, but after a few minutes you come to realise how tired it truely is. Holes in the carpet and walls. Under the bed was caked in dust (fantastic for my asthma and allergies) the block out curtains were broken, one didn’t close fully and the other could only be moved with incredible force. The kitchen was grimy, and there was lack of any hotel information booklets anywhere. As there had been heavy rain that day (and although I called the week before to book on-site parking and it was never done) I had to walk from the public car park to the hotel and got considerably wet, I thought I would use the opportunity to dry off my clothing in the dryer. Great idea in theory, however the dryer did not have a knob, therefore was useless. There was no offer of the “free wifi”, barely even told check out time or where to go for my paid for and included breakfast. Light globes blown throughout the room and no TV in the bedroom even though everything was there indicating there should have been. What I paid for 1 night here I have paid for 3 nights at the Oaks Glenelg and I can say that, unfortunately the Oaks Embassy has let me down. An establishment I would normally pick based on name and reputation, I was incredibly disappointed. I’ve had better service from a $98/night caravan park than here. P.S residents and guests share floors, beware of barking dogs at 6am!

4

Julie-Anne

Oct 11, 2025

·

Stayed 3 nights

The bathroom was full of mould. The side of the cupboard attaching the lounge as filthy- food and fingerprints all over it. The dishwasher smelt shocking. The pool was cold. The spa was out of order. Parking was a nightmare even though parking is attached to the site. It was also extremely expensive to park although I had been told it was included.

8

Morgan

Jun 26, 2025

·

Stayed 2 nights

Stayed in an Executive 2 bedroom apartment which was a lovely space overall. We have stayed here before so knew what to expect. Only downside to this stay was that the bathrooms weren’t cleaned very well with hair left on the wall and a used bandaid…… I found that our room was a little louder this time also - thinking it’s because we were facing Hindley St and not North Terrace which is the way we were facing last time. Otherwise the staff are pleasant, the beds are comfortable and the space is nice and welcoming

2

Jennifer

Dec 14, 2025

·

Stayed 1 night

Check in staff were ok. Room is very old and tired. Mould everwhere in the shower. I wouldn't stay there again.

6

MARIA

Oct 29, 2025

·

Stayed 1 night

Very different to photos. Bathroom needs deep clean - lots of mould. Whole apartment needed deep clean - walls and skirting boards visibly dirty and full of dust and dirt.

4

Sarah-Jane

Aug 25, 2025

·

Stayed 4 nights

Location was good. We were not informed to book ahead for a hotel car park, so had to park in casual car park next door and our car was broken into. The room was dirty, cupboard had spill marks not wiped up. The shower had mould everywhere. The bed quilt had yellow stains on it before we even used it. We asked to be on the same floor as our friends, so we could eat together and we were checking out at different times and going out at different times and was told to just swap key cards instead. We asked again why we couldn’t be on the same floor and was told it was easier to swap cards. Which caused confusion cause all 4 of us were going out and coming back at different times so needed individual cards. I asked if we could have new towels and was told to leave them out our door and housekeeping would give us new ones. I thought that was ridiculous cause someone would just take the towels and then we would be charged. If you want location to tram, and a spacious apartment then yes I recommend. And coffee place downstairs was great.

4

Zara

Jan 31, 2023

·

Stayed 2 nights

Bathroom was dirty. Hallways smelt like pee. Overall room was not clean. Room was not like advertised online. Found bed bugs in the bedding.

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Rooms

Apartments are generally spacious and well equipped with kitchens and laundry, and higher floors can deliver good city views. Many note dated décor, maintenance issues or uncomfortable furnishings, plus noise from nearby clubs or construction and unreliable Wi‑Fi.

Related guest reviews

6

Sabrina

Feb 26, 2025

·

Stayed 3 nights

Super location, nice view, nice site appartment but not in good condition. Bed very uncomfordable, the sofa old and layed through, lamps brocken….nice staff good service

10

Susan

Aug 12, 2023

·

Stayed 2 nights

Great location. Very comfortable and we had a great view from 13th floor. Staff were lovely and helpful

6

Winston

Jul 6, 2023

·

Stayed 4 nights

Location is great for sightseeing (museums, art galleries). However it is a 5-10 mins walk to decent restaurants and 15min walk to Rundle Mall. The staff were friendly and helpful. But the rooms looked tired and the bathroom definitely needs renovation. Have to ask for more toilet and bathroom supplies on the 2nd day (4 night stay) as we were only given limited supply. Even though WiFi was included, it was very slow and only allowed 3 devices at one time. The price was fair but I think you can find better value elsewhere.

8

Susan

Oct 22, 2025

·

Stayed 4 nights

Room really comfy and spacious. No view but no matter. Staff courteous.

8

Willem

Jun 15, 2023

·

Stayed 5 nights

Excellent room, friendly staff, a bit noisey at night due to night clubs in the area. The only dining on the premises was a good Coffee Club, but that was only open until 2pm. Avoid the area behind the hotel.

6

Allan

Mar 21, 2024

·

Stayed 3 nights

Room was tired and the lock on the veranda didn’t work. Shower leaked onto the floor and furnishings looked well used

6

Fiona

Jun 12, 2025

·

Stayed 2 nights

Small pokey rooms and poor internet connection.

6

Peter

Mar 6, 2025

·

Stayed 3 nights

Location was good, close to Rundle Mall and trams.1 bed apartment booked. Nothing like the website photos. Room felt cramped, not a lot of space. Balcony looked straight at another building. On Monday, building works started. Dryer did not work so reception agreed to dry the clothes which was good. Parking on site good but pricey ($40pn)

8

Patricia

Dec 1, 2024

·

Stayed 2 nights

Construction and general noise was not expected- it was difficult to sleep

8

Michelle

Jan 11, 2026

·

Stayed 3 nights

We were originally so happy with Oaks Adelaide. Our apartment was huge! Two bedrooms and two bathrooms, a lounge room with enough couches and comfy chairs for all of us plus a kitchen table and chairs. There was also heaps of cupboards and storage, more than I have at home! The apartment also had a dishwasher, washing machine and dryer, which was fabulous! We also had a lovely balcony that gave us views of Adelaide Oval! It was a wonderful place to stay, however there were some issues… of the 3 lifts/ elevators only 1 was working. It really was such a pain to wait, especially with luggage, as the lift would often be packed when it stopped on our floor. We were easily waiting 5 minutes to get down to the ground. Signs indicated they were working hard to fix the other 2 lifts, but they were both out of order for our entire stay. The other problem we had was on the morning of checking out, we became aware there was prostitution at the hotel. It was very obvious what was happening out the front of the hotel and in the lobby (given they had to wait for the 1 lift that was working!) Despite our wonderful room and a very nice stay, we have since realised this is not the place for a family holiday and unfortunately I wouldn’t recommend it.

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Service

Many guests praise friendly, helpful staff, smooth check-ins and considerate gestures such as upgrades or relocations. Others experienced rude or unhelpful reception and, in a few cases, booking or room-allocation problems.

Related guest reviews

10

Carol Jane

Nov 21, 2025

·

Stayed 2 nights

Yes - very comfortable accommodation, very friendly staff, happy to help in every way.

10

Samantha

Aug 29, 2023

·

Stayed 1 night

Staff was amazing very helpful and kind when I come back to adl will book again

2

Avtar

Apr 20, 2025

·

Stayed 1 night

When I arrived at the property. I was told there is no room for us to go as there all booked out. Very disappointed especially the money was taken out of my account already

10

susan

Aug 7, 2025

·

Stayed 3 nights

Our accommodation was very quiet considering there was a building site next door. All the staff were very helpful and friendly

10

Alek

Feb 6, 2026

·

Stayed 1 night

The staff are amazing, the rooms are great value for money.

2

Grant

Dec 19, 2025

·

Stayed 1 night

The hotel did not accept my booking and turned me away. I've been trying to report this to Hotels.com but all i get is an AI response which is very disappointing as I've stayed over 50 nights

10

Georgette

Sep 30, 2023

·

Stayed 3 nights

Thank you Nilushi and Rakila for your exceptional care and outstanding front office management skills, thank you for making our stay comfortable.

4

Murray

Dec 31, 2025

·

Stayed 2 nights

On check in day both ladies had no customer service skills. Seemed like they didn’t want to be there. No help with our luggage we was shown a room to where we had to store our luggage.

2

Pratham Kumar

Oct 4, 2025

·

Stayed 2 nights

The in-room phone is also out of order, making it inconvenient and frustrating to contact reception. On top of that, the Wi-Fi is not working, which is unacceptable for a hotel in this price range and adds further inconvenience to my stay. Most importantly, I had requested a room with a view well in advance, two weeks prior to my stay, yet I was given a room facing a wall. This was a key part of my booking request, and it feels as though my preference was completely disregarded. On 02/10/2025 at around 10:30 am, the white lady in charge at the reception was extremely rude and displayed a dismissive attitude when I asked if there was another room available for an upgrade. Her behavior was unprofessional, discourteous, and completely unacceptable for someone in a customer-facing role. Staff dealing with customers should know how to communicate with basic courtesy, including maintaining professionalism, showing respect, and at the very least offering a welcoming smile. The hostility and lack of respect I experienced were clearly discriminatory and gave the impression of racial bias, which is unacceptable in any professional setting. For the price being charged, I am highly disappointed

4

Rikihiro

Feb 5, 2026

·

Stayed 6 nights

Reception staff was not nice

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Location

Central location near the Convention Centre, Adelaide Oval, Rundle Mall and trams makes getting around easy. Be aware some rooms face noise from nightlife or nearby construction, while others report quiet stays.

Related guest reviews

10

Brett

Sep 14, 2025

·

Stayed 2 nights

Great location and very clean

8

Lloyd

Nov 29, 2025

·

Stayed 1 night

The property is located close to food, entertainment, shopping and local transport.

10

Domenic

Jun 8, 2025

·

Stayed 4 nights

Great hotel in the city north. Bit of construction work happening next door but no noise. Great place to stay.

10

Catherine

Feb 1, 2026

·

Stayed 2 nights

A great stay as always. Perfectly located & well maintained

8

Willem

Jun 15, 2023

·

Stayed 5 nights

Excellent room, friendly staff, a bit noisey at night due to night clubs in the area. The only dining on the premises was a good Coffee Club, but that was only open until 2pm. Avoid the area behind the hotel.

8

Danielle

Jun 29, 2024

·

Stayed 1 night

Great location. Close to the mall. Plenty within walking distance. Property itself is nice, staff friendly. Deluxe 2 bedroom apartment was nice, spacious enough for 3. Beds/bedding comfy. Bathroom small, clean. Didn’t use kitchenette (never do in apartments) so can’t comment on it. Overall, enjoyable quick stay and would recommend if needing to be at the Convention centre/Casino/Adelaide oval etc.

8

Jessica

Jun 5, 2023

·

Stayed 2 nights

Great location, easy parking right next door, and the hotel organised the tickets. Stayed with my 3 small children, very safe and secure. Located in the CBD there was a lot of traffic that could be heard through the windows (6th floor) which is not the fault of the hotel but it was quite noisy.

10

Krishti

Oct 4, 2025

·

Stayed 4 nights

Great property, convenient location

6

Peter

Mar 6, 2025

·

Stayed 3 nights

Location was good, close to Rundle Mall and trams.1 bed apartment booked. Nothing like the website photos. Room felt cramped, not a lot of space. Balcony looked straight at another building. On Monday, building works started. Dryer did not work so reception agreed to dry the clothes which was good. Parking on site good but pricey ($40pn)

8

Patricia

Dec 1, 2024

·

Stayed 2 nights

Construction and general noise was not expected- it was difficult to sleep

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Dining

Breakfast is typically provided via Coffee Club vouchers; several guests enjoyed the range and occasional in-room delivery, while others felt the voucher value was insufficient and noted the venue closes early. Limited on-site dining beyond that.

Related guest reviews

8

Sally

Sep 11, 2024

·

Stayed 6 nights

I stayed here as I had a conference at the Convention centre. It was easy to walk to from here. There were excellent dining options too at restaurants outside of the hotel. I don’t recommend this particular coffee club. Gym could do with some sanitiser and it opens at 0630 which is a little late 0530/0600 would be better. Also a fan or seperate aircon would be nice. I noticed from a review earlier that the spa wasn’t working at it still isn’t. Generally it is tidy. I did have 2 ring pulls left in my sink and would be nice for longer stays after say three nights if they did a quick vacuum. They have a washing machine and dryer which is great but a small clothes horse would be good too. Very convenient for cool bars and restaurants. Big renovation about to start right next door so will be noisy from I think 0700 every morning. Be aware of that.

8

Stacey

Jun 2, 2024

·

Stayed 1 night

The let downs: The room was pretty average as far as the finishes go. The kitchen tap wasn’t actually attached to the bench top, cupboards didn’t line up properly and paint from the walls were on the cupboards and furniture. There was also a massive stain on the living room floor. Check in was 2pm but our room wasn’t ready until 2:45pm, I understand housekeeping may have had a really busy day but no one gave us an update or even apologised for the delay. The good stuff: The bedding was very comfortable. The location is great, we were a 5min walk from Adelaide oval, 10 min walk from Rundle mall and the train station was just down the street. Do yourself a favour and have breakfast at the coffee club connected to the hotel, the food was incredible and actually a good price!! Overall, I would recommend the embassy for convenience, just don’t have too high expectations of the condition of the room.

10

Wayne

Apr 16, 2023

·

Stayed 2 nights

We originally booked for 5 with a roll out bed. One of my kids couldn’t make the trip. I contacted the hotel to cancel the extra bed. The Hotel then gave us parking and breakfast for 4 for 2 days as compensation. Very impressed.

8

Willem

Jun 15, 2023

·

Stayed 5 nights

Excellent room, friendly staff, a bit noisey at night due to night clubs in the area. The only dining on the premises was a good Coffee Club, but that was only open until 2pm. Avoid the area behind the hotel.

10

Louise

Nov 30, 2025

·

Stayed 4 nights

Fantastic room and view, staff were lovely. Spa was lovely. Breakfast was a voucher for the Coffee Club, which has a great range, but next time I would just skip the breakfast option and pay for what I want, as I was paying the difference anyway, and that way I am not locked into the same place.

10

peter

Aug 11, 2025

·

Stayed 3 nights

We particularly enjoyed the complementary breakfasts in the Coffee Club. Choices and service were excellent and allowed us the option of walking either before or after breakfast.

10

April

Nov 17, 2023

·

Stayed 2 nights

Great apartment. Gorgeous views of the city, clean, comfy. Spa wasn’t working but the staff allowed us to go to the neighbouring OAKS Horizons to use theirs. Coffee Club ordered and delivered to our room was handy and delicious.

6

sally-anne

Mar 7, 2024

·

Stayed 3 nights

The pool was cold and difficult for older people to get into. Was going to keep my granddaughter entertained in the pool but too cold for small children. No towels at pool, spa closed. Breakfast was a voucher for $25 to coffee club. Not enough for hot meal and smoothie. And couldn’t keep a credit for next day. But room was lovely but expensive for no room service. Big spa bath wonderful.

8

Judith

Dec 21, 2023

·

Stayed 2 nights

Great location and good size rooms. Kitchen well equipped. Pity the adjoining coffee shop closed so early but town centre is an easy walk to ither options.

10

Cherie

Apr 23, 2025

·

Stayed 2 nights

very friendly staff at the front desk - were very approachable and bubbly! check in and out were super easy and quick! Rooms size was massive.... so much room for activities! brilliant facilities on site including the coffee club (room service with a massive menu) and pool.

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Month	Average price
January	$163
February	$206
March	$209
April	$192
May	$211
June	$166
July	$162
August	$163
September	$144
October	$200
November	$222
December	$169

Su	Mo	Tu	We	Th	Fr	Sa
				1 $183	2 $245	3
4 $108	5 $103	6 $139	7 $155	8 $141	9 $141	10 $147
11 $104	12 $114	13 $162	14 $183	15 $157	16 $173	17 $199
18 $114	19 $141	20 $209	21 $241	22 $250	23 $265	24 $231
25 $109	26 $120	27 $162	28 $162	29 $136	30 $162	31 $199

Oaks Adelaide Embassy Suites

Prices for Oaks Adelaide Embassy Suites

Monthly average prices

About this property

Location

Guest reviews of Oaks Adelaide Embassy Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Oaks Adelaide Embassy Suites

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Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $109	22 $248	23 $199	24 $130	25 $114	26 $221
27 $139	28 $110	29 $135	30 $161