Is parking available at the hotel?

Yes, free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately USD 20 for adults and USD 15 for children.

What are the standard check-in and check-out times?

Check-in is at 2:00 PM and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of USD 20 per vehicle (one-way). Guests must contact the property to arrange the transfer.

What accessibility features does the hotel offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to contact the hotel for specific accessibility needs.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Downtown Kuta, just steps from Kuta Beach and 7 minutes by foot from Beachwalk Shopping Center. Other nearby attractions include Waterbom Bali (0.7 mi) and Legian Beach (0.9 mi).

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is available year-round.

What are the hotel's policies regarding children?

Children 12 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.

Mercure Kuta Bali - 4 Star Hotel in Kuta

Average nightly price at Mercure Kuta Bali by month, last 12 months (USD)
Month	Average price
January	US$65
February	US$58
March	US$56
April	US$55
May	US$58
June	US$61
July	US$72
August	US$75
September	US$66
October	US$67
November	US$64
December	US$78

What guests think

At Mercure Kuta Bali, travellers praise the beachfront location and rooftop infinity pool with sunset views, plus friendly staff, while noting weak soundproofing, occasional damp smells, and mixed dining quality beyond an often well-reviewed breakfast.

Housekeeping is frequently praised, and several guests mention comfortable beds. Room layouts vary; some are small, lack desks, or have compact balconies, and parts of the property feel dated. Best suited to short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop infinity pool with ocean and sunset views is a standout feature. An on-site spa is noted, with feedback ranging from good value and views to unprofessional massages.

Related guest reviews

10

Courtnay

5 Oct 2025

·

Stayed 4 nights

The room was a decent price. Clean room, staff were nice, and has pretty pool and ocean view. The beach is walkable. Has a spa and restaurant area.

10

Tayler

9 Aug 2024

·

Stayed 6 nights

Best location close to everything. Amazing beach views the infinity pool was the highlight. Definitely be staying here again.

10

yves

17 Sept 2025

·

Stayed 2 nights

Très bon hôtel, idéalement situé. Belle piscine au dernier étage. Je recommande cet hôtel.

10

Maxime

16 Mar 2025

·

Stayed 1 night

Fantastique, un hôtel sublime , chambre super propre et confortable, petit déjeuner varié et délicieux. Emplacement idéal face à Kuta Beach et à proximité des rues animés. Personnel au petit soin. Piscine sur le toit magnifique.

6

Shukuntila

19 Sept 2024

·

Stayed 1 night

Location amazing...walking over to beach...eateries....shopping ...massages. Apart from all gd breakfast was just ok...nothing to shout out Spa svc when booking and amazing room with beach front view...perfect tubs but massues svc was zero...armatures and doesnt seem professional. We pay high price . Hope they can get professional massues. Besides all gd ..pool fantastic with majestic view of Kuta

8

William

12 Jun 2025

·

Stayed 3 nights

The Mercure Kuta Bali is a great mid-level hotel. It has a solid buffet in the morning, but it can get busy, and if you eat on the second level, you may have to carry your food up a flight of stairs. The resort has a nice pool overlooking the ocean across the street. It is not in the quietest location. The spa also has an ocean view, and is a great bargain for the location.

8

Fern Elizabeth

30 Oct 2025

·

Stayed 8 nights

Room, although small, was clean and tidy. Staff were wonderful. The pool area was the perfect place to relax. Also enjoyed the breakfast.. delicious omelettes and waffles

10

Hikaru

26 Mar 2025

·

Stayed 1 night

We enjoyed staying here. Rooftop was gorgeous. We loved the infinity pool and restaurant. All the staff were kind and friendly, helpful. Thanks!

10

Carmela

31 Dec 2023

·

Stayed 7 nights

The infinity pool overlooking the ocean was amazing

10

Jon

20 Aug 2024

·

Stayed 5 nights

Perfect location with great dining options close by and Beachside Shopping centre just a 5min walk away. Nice pool area with fantastic viewing area to watch the Kuta sunsets.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests report clean rooms and reliable housekeeping, including frequent linen changes. However, recurring comments mention musty or damp smells and occasional lapses like smelly towels, wet floors or streaked windows.

Related guest reviews

8

James

25 Mar 2024

·

Stayed 5 nights

Nice location for people who want to access the beach and interact with locals. Food and Room Services: They deliver the food on time, very respectful, a little pricey compared to previous hotels I’ve stayed. But overall amazing service with no negatives. Cleaning: The highlight of my stay is the daily cleaning and change of sheets, toiletries supplied on a daily basis, and guest services attendants being very respectful and meticulous. 10/10. Front Desk: A little negative for the front desk staff; they are overly inquisitive and don’t inform you when food or an item arrives for you—they leave it there until you call to check. Also, they sometimes point at you, whisper to each other, and laugh which is quite rude, a bit too loud for my liking when communicating with patrons. I have to point out that I only saw this behavior with specific staff and made it a point to know their names but wouldn’t put it here. There was only one lady who was very professional; she has braces on her teeth. Overall, an amazing hotel. I would book again for my next travel but hope the hotel management can speak to the ladies at the front desk.

4

Tuyet Van

2 Jan 2023

·

Stayed 6 nights

No ventilation bad smells in bath room. Old and dark hallways. Breakfast was for 1 star hotel. Overall very old need refresh. Good location

2

Atishma

7 Feb 2025

·

We booked 3 nights at this property in a deluxe room. I would not recommend this place. We ended up only staying for 1 night and checked out early. The room was stuffy even though we had the AC going at night. There is a mouldy damp smell in the room which we thought would disappear after the AC was on but the smell staying for the entire night which made it unbearable to sleep.

10

David

31 May 2023

·

Stayed 22 nights

The staff where fantastic, rooms clean change linen everyday , had a wonderful time.

6

Sofia

3 Mar 2023

·

Stayed 2 nights

Låg centralt och servicen var fantastiskt! Däremot var rummen en liten besvikelse. Luktade fuktigt och standarden var inte som på bilderna och enligt förväntan på ett 4-stjärnigt hotell. Inte dåligt, men lite fläckig och otrevlig fåtölj, tråkig balkong mot bakgata och husvägg, slitna väggar, och så lukten som kvarstod under vistelsen.

6

Julien

22 Nov 2024

·

Stayed 1 night

Wir haben dort die Nacht vor unserem Rückflug verbracht. Super Lage direkt neben der Mall und direkt am Strand. Für eine Nacht war es wirklich gut, länger hätten wir dort aber nicht bleiben wollen. Das Zimmer wirkt etwas abgewohnt und hatte eine stark modrigen Geruch. Ansonsten können wir nicht all zu viel sagen, da wir dort wirklich nur geschlafen haben. Tolles Pooldeck mit perfekter Ausrichtung zum Sonnenuntergang

8

Fern Elizabeth

30 Oct 2025

·

Stayed 8 nights

Room, although small, was clean and tidy. Staff were wonderful. The pool area was the perfect place to relax. Also enjoyed the breakfast.. delicious omelettes and waffles

10

loretta

11 Apr 2023

·

Stayed 2 nights

Il personale molto gentile e super efficiente. La pulizia ottima e la colazione a buffet varia e abbondante. Piscina vista mare super!

10

Mehmet zeki

26 Jan 2025

·

Stayed 1 night

Oda temizliği çok güzel. Personel güleryüzlü. Resepsiyon ekibi profesyoneldi, işini bilen ve severek yapıyor. Benim açımdan herşey çok iyiydi

8

Asger

12 Mar 2024

·

Stayed 2 nights

So i really liked this place. Beatiful spot and view from the roof. Food was okay. Very nice ppl. BUT clean your windows so you can look out on the ocean view and dry your floors after cleaning, so the guest doesn't have to. And put on the bill what you pay for to be professional. See you next time!

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AI-generated summary based on recent guest reviews

Rooms

Rooms vary in size and layout; some are compact, lack desks, or have small balconies, and decor can feel dated. Soundproofing is weak in several areas, with noise from the street, corridors, and neighbouring rooms.

Related guest reviews

8

trevor

5 Mar 2025

·

Stayed 2 nights

The location was the best . Close to everything , shops /beach/restaurants . The hotel was clean and had food choices at breakfast ( lots of Asian food) . We had an inner court room which was a mistake , the noise from people at the restaurant and motorbikes checking in just bounce off the walls making it noisy .

4

gavin

31 Dec 2024

·

Stayed 4 nights

Noisiest hotel I have stayed in for many years ! I understand Christmas holiday but my god the foot traffic and screaming was relentless

8

Monther

21 Jun 2025

·

Stayed 2 nights

What I like is it's location near mostly everything I needed. And the staff are so helpful. What I didn't like is the sound in the room! You can hear everything around you even what's happening in the other rooms and the lobby.

8

Sofie

31 Oct 2022

·

Stayed 3 nights

We had a room with sea view, it was spacious enough, had a small balcony, comfy bed and lots of storage space. It's right next to Kuta beach and a busy road and the noise can be heard inside a bit even with balcony doors closed. The sunset view from the rooftop pool and bar is amazing. Overall we enjoyed our stay.

2

Hayley

20 Jan 2025

·

Stayed 1 night

For the price paid definitely not worth it. Rooms were run down and in terrible need of maintenance. Been a long time since the hotel has had any love. The noise was terrible. Would not recommend or stay again

8

Therese

5 Jan 2026

·

Stayed 3 nights

Rent rum, dock lyhört, bra frukost, trevlig personal

8

Fern Elizabeth

30 Oct 2025

·

Stayed 8 nights

Room, although small, was clean and tidy. Staff were wonderful. The pool area was the perfect place to relax. Also enjoyed the breakfast.. delicious omelettes and waffles

8

Hunter

3 Jan 2025

·

Stayed 5 nights

There is a lot of road noise that can be heard in the ocean view rooms. There were a lot of trainees who didn't know what to do. But they were friendly.

4

Karen

26 Oct 2023

·

Stayed 7 nights

Staff were lovely but property and grounds need updating,room was very small as was the balcony,could only fit one person and chair out there.Air conditioning was not working very well and the fridge was not even cold,best part of the resort was the location

8

Takashi

11 Aug 2025

·

Stayed 4 nights

泊まった部屋にはデスクや椅子もなく不便でした。

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with swift assistance on requests and smooth check-in. Some note inconsistent front-desk professionalism or trainee inexperience.

Related guest reviews

10

Maria

10 Dec 2024

·

Stayed 4 nights

A beautiful resort - we loved every part of it. The breakfast was exceptional, the staff were friendly and helpful. The convenience is unbeatable. The bed was comfortable and the trip was worth every penny!

8

James

25 Mar 2024

·

Stayed 5 nights

Nice location for people who want to access the beach and interact with locals. Food and Room Services: They deliver the food on time, very respectful, a little pricey compared to previous hotels I’ve stayed. But overall amazing service with no negatives. Cleaning: The highlight of my stay is the daily cleaning and change of sheets, toiletries supplied on a daily basis, and guest services attendants being very respectful and meticulous. 10/10. Front Desk: A little negative for the front desk staff; they are overly inquisitive and don’t inform you when food or an item arrives for you—they leave it there until you call to check. Also, they sometimes point at you, whisper to each other, and laugh which is quite rude, a bit too loud for my liking when communicating with patrons. I have to point out that I only saw this behavior with specific staff and made it a point to know their names but wouldn’t put it here. There was only one lady who was very professional; she has braces on her teeth. Overall, an amazing hotel. I would book again for my next travel but hope the hotel management can speak to the ladies at the front desk.

10

Colin

16 Aug 2025

·

Stayed 1 night

Nice hotel good location spacious room comfy bed but what made it special... The staff were so friendly and helpful couldn't do enough for you. Highly recommend this hotel

10

Graeme

2 Sept 2025

·

Stayed 1 night

Excellent Hotel, great staff very helpful. Convenient to everything. Clean, great location, view of beach amazing. Would return.

8

Hunter

3 Jan 2025

·

Stayed 5 nights

There is a lot of road noise that can be heard in the ocean view rooms. There were a lot of trainees who didn't know what to do. But they were friendly.

10

Edward Michael

2 Dec 2023

·

Stayed 12 nights

Every employee was super friendly, helpful, and attentive to my every request. I will indeed stay here again.

10

Jean-Guy

12 Sept 2023

·

Stayed 1 night

Great location, the rooms are well maintained and confortable, the view from the balcony is amazing.. plus the staff is super friendly they will make everything to make you enjoy your stay, i wasn't expecting that from a big hotel. Breakfast buffet has lot of option and was delicious.. found my new hotel for my stays in kuta.

10

ERI

22 Apr 2024

·

Stayed 1 night

バリ旅行の1日目にこちらに宿泊しました。なんといっても、スタッフの優しさが神です。日本とは違ったホスピタリティでとてもフレンドリーに迎えて頂けます。お部屋も快適で、特に屋上のプールは景色も最高でした。私が宿泊した日は曇りだったので、サンセットを見られなかったですが、晴れていると綺麗にサンセットを眺めることがだきます。とてもいい思い出な宿泊でした。ありがとうございます。

4

Amanda

31 Mar 2025

·

Stayed 3 nights

We had one long island ice tea, only, because it tasted like flat cola with no alcohol in. Basic popular drink, radler, not available. The double Jim Beam and come finally tasted like a normal drink but at over $20 per drink. The buffet dinner was horrible and cold with poor options. Absolute waste of money. No money change option. One good thing was when the tv didn't work they did change the tv out for a new one which was good. They also organised a taxi for us (at our cost) to the airport when we asked last minute. Hotel transfer wasn't available at the early hours we had to fly out. Wasn't an issue though, just more a heads up to keep some cash aside.

8

Emma

16 Sept 2023

·

Stayed 1 night

Nice hotel convenient for 1 night before flight. Very friendly staff!

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AI-generated summary based on recent guest reviews

Location

Beachfront on Kuta Beach and walkable to malls, restaurants and shops. Several reviews caution that the lively road and area can be noisy, especially for ocean-facing rooms and terraces.

Related guest reviews

10

Vanessa

12 May 2025

·

Stayed 2 nights

Rechtover het strand en tussen winkels, restaurants, spa’s… Alles wat je maar wil. Zeer uitgebreid ontbijtbuffet. Mooie kamers en zeer vriendelijk personeel

10

Ramesh

16 Jul 2025

·

Stayed 5 nights

Brilliant location at the doorstep to Kuta Beach.

8

trevor

5 Mar 2025

·

Stayed 2 nights

The location was the best . Close to everything , shops /beach/restaurants . The hotel was clean and had food choices at breakfast ( lots of Asian food) . We had an inner court room which was a mistake , the noise from people at the restaurant and motorbikes checking in just bounce off the walls making it noisy .

8

Glenn

8 Jul 2024

·

Stayed 1 night

Rooms facing the beach get noisy at night but also get a great sunset view at night. Good location right in the middle of Kyra and on the water.

8

Joshua Liam

9 May 2024

·

Stayed 14 nights

Right on the beach mall in walking distance along with lots of shops

10

Tea

7 Jan 2025

·

Stayed 6 nights

Nice place, excellent location.

10

Christopher

25 Sept 2024

·

Stayed 1 night

It’s in a convenient location for transit. Food and shopping are walking distance

10

Khadiza

30 Aug 2024

·

Stayed 4 nights

Right on the beach

8

Daisuke

14 Jul 2022

·

Stayed 6 nights

クタビーチの目の前なので色々アクセスは便利です。コンビニやスタバも近くて良いですが目の前の道路が一方通行なので夕方は渋滞が凄いです。部屋は広くはないですが清潔感ありでした。プールは4階にあるインフィニティプールで目の前のクタビーチとシンクロして綺麗です。もう少し広めのプールがあればさらに良かったです。全体的に料金相応の設備と施設です。

10

Jon

20 Aug 2024

·

Stayed 5 nights

Perfect location with great dining options close by and Beachside Shopping centre just a 5min walk away. Nice pool area with fantastic viewing area to watch the Kuta sunsets.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for taste and variety. Some guests found options limited or average, and one review criticises the dinner buffet and bar drinks as poor value; room service is timely but can feel expensive.

Related guest reviews

10

Vanessa

12 May 2025

·

Stayed 2 nights

Rechtover het strand en tussen winkels, restaurants, spa’s… Alles wat je maar wil. Zeer uitgebreid ontbijtbuffet. Mooie kamers en zeer vriendelijk personeel

10

Maxime

16 Mar 2025

·

Stayed 1 night

Fantastique, un hôtel sublime , chambre super propre et confortable, petit déjeuner varié et délicieux. Emplacement idéal face à Kuta Beach et à proximité des rues animés. Personnel au petit soin. Piscine sur le toit magnifique.

6

Shukuntila

19 Sept 2024

·

Stayed 1 night

Location amazing...walking over to beach...eateries....shopping ...massages. Apart from all gd breakfast was just ok...nothing to shout out Spa svc when booking and amazing room with beach front view...perfect tubs but massues svc was zero...armatures and doesnt seem professional. We pay high price . Hope they can get professional massues. Besides all gd ..pool fantastic with majestic view of Kuta

8

Fern Elizabeth

30 Oct 2025

·

Stayed 8 nights

Room, although small, was clean and tidy. Staff were wonderful. The pool area was the perfect place to relax. Also enjoyed the breakfast.. delicious omelettes and waffles

8

JEONGYOON

22 Feb 2025

·

Stayed 6 nights

에어컨 빵빵하고 방이 넓어서 쾌적하게 머물렀습니다. 직원분들 친절하시고 위치도 다 좋은데... 조식 메뉴가 많지 않아서 조금 아쉽습니다.

10

loretta

11 Apr 2023

·

Stayed 2 nights

Il personale molto gentile e super efficiente. La pulizia ottima e la colazione a buffet varia e abbondante. Piscina vista mare super!

10

Jean-Guy

12 Sept 2023

·

Stayed 1 night

Great location, the rooms are well maintained and confortable, the view from the balcony is amazing.. plus the staff is super friendly they will make everything to make you enjoy your stay, i wasn't expecting that from a big hotel. Breakfast buffet has lot of option and was delicious.. found my new hotel for my stays in kuta.

10

YOHEI

30 Nov 2023

·

Stayed 3 nights

アンケート回答：宿泊施設は非常に満足で、また利用したいと思います。ビーチに近く、その利便性に感謝しています。送迎サービスは利用しやすく、移動がスムーズでした。スタッフの方々はとても気さくで親しみやすい対応をしてくれ、滞在がより快適でした。朝食はオーソドックスで美味しく、特に気に入っています。

4

Amanda

31 Mar 2025

·

Stayed 3 nights

We had one long island ice tea, only, because it tasted like flat cola with no alcohol in. Basic popular drink, radler, not available. The double Jim Beam and come finally tasted like a normal drink but at over $20 per drink. The buffet dinner was horrible and cold with poor options. Absolute waste of money. No money change option. One good thing was when the tv didn't work they did change the tv out for a new one which was good. They also organised a taxi for us (at our cost) to the airport when we asked last minute. Hotel transfer wasn't available at the early hours we had to fly out. Wasn't an issue though, just more a heads up to keep some cash aside.

10

Moe

5 May 2023

·

Stayed 3 nights

Location, staff, and breakfast were good

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $59	2 $64	3 $59	4 $59	5 $64	6 $59	7 $59
8 $59	9 $59	10 $64	11 $59	12 $59	13 $63	14 $63
15 $64	16 $67	17 $61	18 $64	19 $61	20 $61	21 $61
22 $58	23 $57	24 $57	25 $57	26 $52	27 $62	28 $57
29 $57	30 $57

Mercure Kuta Bali

Prices for Mercure Kuta Bali

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room, 2 Twin Beds, Ocean View

Deluxe Double Room, 1 Double Bed, Balcony

Superior Room, 2 Twin Beds

Deluxe Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed, Ocean View

Deluxe Twin Room, 2 Twin Beds, Balcony

Superior Room, 1 Double Bed

Deluxe Twin Room, 2 Twin Beds

Junior Suite, 1 King Bed with Sofa Bed, Ocean View

Superior Twin Room, 2 Twin Beds

Guest reviews of Mercure Kuta Bali

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Mercure Kuta Bali

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $72	19 $69	20 $90	21	22	23 $64	24 $65
25 $65	26 $65	27 $65	28 $66	29 $63	30 $69	31 $57