Is parking available at the property?

Yes, free parking is available on-site.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 10:00. Early or late check-in/check-out availability is not specified.

What accessibility features does the property have?

The property features an elevator/lift for easy access.

Where is the property located in relation to key landmarks?

The property is centrally located in Gold Coast, just a 5-minute walk from Pacific Fair Shopping Centre and 9 minutes by foot from The Star Gold Coast. It is also 0.5 mi (0.8 km) from Gold Coast Convention and Exhibition Centre and 2.2 mi (3.6 km) from Surfers Paradise Beach.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not provided.

Mantra Sierra Grand

What guests think

Across recent reviews, Sierra Grand Spacious 3 Bedroom Apartment - CoastHM is praised for a convenient Broadbeach location, spacious apartments with kitchens and views, and friendly staff, while concerns include inconsistent cleanliness, some maintenance issues, slow Wi‑Fi, and occasional noise.

Guests appreciate the pools and free parking, but note cold or out of action spa or sauna and awkward car park entry. Several mention difficult after hours check in, limited communication about construction or facility outages, and room setups not matching bookings. Overall, a practical base with self contained amenities, but expect some inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pools are well liked, and free parking is available, though entry can be awkward. Some guests reported cold or out of service spa or sauna, and occasional cleanliness lapses in shared areas.

Related guest reviews

4

Dee

Mar 19, 2024

·

Stayed 2 nights

I recently booked a short 2-night stay at the Mantra Sierra Grand in hopes of enjoying a relaxing getaway. Unfortunately, my experience was not relaxing as I had hoped. The amenities I was looking forward to using during rainy weather, specifically the indoor sauna and spa, were not functioning properly and out of action. Additionally, my sleep was disrupted by government construction maintenance taking place during the early hours of the morning, from midnight to 4am. I was unaware of this issue, there was no communication from reception upon check in. I did not receieve acommunication from expedia. While I understand that this situation was beyond the hotel's control, I provided feedback on check out of my second night to the reception staff suggesting that guests be placed in rooms away from the construction noise on the opposite side of the hotel for a more restful experience. I believe that more proactive communication or notification prior to the booking stay would have been beneficial in addressing this issue and providing a better solution for guest comfort. I was disappointed that the action of no verbal communication of construction and no changing of room location. Therefore resulting a horrible experiance. I am awaiting for the hotel manager to respond to my feedback.

10

TASHA

Apr 26, 2025

·

Great location to all things Broadbeach with free parking😍

8

Pallavi

Apr 22, 2024

·

Stayed 4 nights

Great location, large rooms with lovely big windows. Parking was handy to have but a bit tricky with having to enter the carpark through the wrong side of the road. Wifi was extremely slow and patchy.

10

Rebecca

Sep 6, 2023

·

Stayed 13 nights

Pool area indoor facilities not cleaned regularly and eviden marks on the walls in my unit

10

Joanne

Feb 9, 2025

·

Stayed 2 nights

We loved this Apartment would have liked to have stayed another few night- The Fitness studio was good, pool was nice although lots of children, the Views were amazing and staff were very friendly- highly recommended

8

Jennifer

Apr 13, 2025

·

Stayed 2 nights

Pools and grounds were nice.Apartment could do with an update

6

kellie

Jul 30, 2025

·

Stayed 5 nights

Communication was terrible, bed was hard, spa was cold, steam room was unbearably too hot, only free to air tv, pillows were flat and could hear the neighbours. View was great, kids loved the pool and was in a good location.

10

Concetta

Dec 27, 2024

·

Stayed 5 nights

Love mantra sierra I would stay again Very good kitchen and nice pool area Very nice room

10

Tiger

Feb 16, 2024

·

Stayed 4 nights

My expectations were met as soon as my partner and I opened the door( the compliments Tim Tams definitely contributed to our satisfaction). The room lounge room and kitchen was exceptionally clean and the view looking over the city was breathtaking. As my fiancé and I made our way to the bedroom we were in awe, a queen sized bed companied with a spacious bed size table on each side of the bed. We had a little look in the bathroom, which was fully stocked with every day necessities, such as conditioner, shampoo, body soap and a hairdryer. The facilities in the complex were clean and looked well cared for. If you are in the need of a nice, scenic get away, I would highly recommend this resort.

10

Monique

May 26, 2024

·

Stayed 2 nights

We had 6 people and it was great. Friendly staff, comfortable, clean and so close to pacific fair and heaps of great restaurants and the beach. Great facilities would definitely stay again.

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Cleanliness

Feedback is mixed: several guests found apartments dusty or dirty or noted mould or odours, while others reported very clean units. Some issues were addressed quickly after reporting.

Related guest reviews

6

Jemma

Aug 16, 2025

·

Stayed 13 nights

Rooms need a really good clean, very dusty and very dirty. Needs a really thorough clean throughout.

10

Rebecca

Sep 6, 2023

·

Stayed 13 nights

Pool area indoor facilities not cleaned regularly and eviden marks on the walls in my unit

6

Angela

Jun 21, 2025

·

Stayed 15 nights

The apartment was filthy and when we arrived we had to get maintenance to fix a blocked sink, flickering light bulb, broken tap and glue thr side onto the table Definitely not worth what we paid and i wouldn't recommend staying there In saying that the weekend receptionist was lovely and accommodating

4

Indy

Oct 8, 2024

·

Stayed 2 nights

We stayed here 25-27 sept and our couch had animal urine smell No compensation was provided, we dont travel much and this was super annoying as we couldnt use the couch after putting our 9 month old baby to sleep

8

Michael

Mar 2, 2024

·

Stayed 8 nights

Shower was mouly

6

Brendan

Nov 15, 2025

·

Stayed 5 nights

Make sure the windows and balcony glass is clean!!!ours was very dirty on arrival ,,but was attended to quickly

10

Diman Roy

Apr 22, 2025

·

Stayed 2 nights

Friendly staff and good condition of the hotel was great. Cleanliness is lacking and a bit of renovation is required. Invest in smart tv is critically needed. Overall, was a great experience.

10

Tiger

Feb 16, 2024

·

Stayed 4 nights

My expectations were met as soon as my partner and I opened the door( the compliments Tim Tams definitely contributed to our satisfaction). The room lounge room and kitchen was exceptionally clean and the view looking over the city was breathtaking. As my fiancé and I made our way to the bedroom we were in awe, a queen sized bed companied with a spacious bed size table on each side of the bed. We had a little look in the bathroom, which was fully stocked with every day necessities, such as conditioner, shampoo, body soap and a hairdryer. The facilities in the complex were clean and looked well cared for. If you are in the need of a nice, scenic get away, I would highly recommend this resort.

2

Stephen

Aug 17, 2025

·

Stayed 2 nights

For the price we paid it was pretty ordinary. No spare towels for a 4 person double room, apartment was dirty, under table, tv cabinet there was morning dirt and grime than the Birdsville pub verandah. I’m also certain the bed had dust mites or bed bugs.

10

Anand

Jan 12, 2025

·

Stayed 2 nights

Would stay here again. Close to Casino and Pac Fair. Rooms were clean and spacious

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AI-generated summary based on recent guest reviews

Rooms

Apartments are spacious with full kitchens, laundry, and great views. Downsides include slow or patchy Wi‑Fi, hard beds and flat pillows, some traffic or neighbour noise, dim lighting or low water pressure, and minor wear or maintenance issues.

Related guest reviews

8

Pallavi

Apr 22, 2024

·

Stayed 4 nights

Great location, large rooms with lovely big windows. Parking was handy to have but a bit tricky with having to enter the carpark through the wrong side of the road. Wifi was extremely slow and patchy.

10

Joanne

Feb 9, 2025

·

Stayed 2 nights

We loved this Apartment would have liked to have stayed another few night- The Fitness studio was good, pool was nice although lots of children, the Views were amazing and staff were very friendly- highly recommended

8

Jennifer

Apr 13, 2025

·

Stayed 2 nights

Pools and grounds were nice.Apartment could do with an update

10

Tracey

Jan 24, 2025

·

Stayed 4 nights

Good size rooms with full kitchen and laundry facilities. Issues were dealt with promptly. Good location with a short walk to shopping centre, Draculas, Casino and many restaurants. Fantastic beach close by. Would stay here again. Enjoyed watching the lightning over the mountains!

6

kellie

Jul 30, 2025

·

Stayed 5 nights

Communication was terrible, bed was hard, spa was cold, steam room was unbearably too hot, only free to air tv, pillows were flat and could hear the neighbours. View was great, kids loved the pool and was in a good location.

6

WeiYing

Feb 13, 2026

·

Stayed 4 nights

房間燈光非常昏暗，水壓很弱

Translate

10

Concetta

Dec 27, 2024

·

Stayed 5 nights

Love mantra sierra I would stay again Very good kitchen and nice pool area Very nice room

10

Jade

Jun 26, 2024

·

Stayed 2 nights

Check in ladies were amazing & very helpful. Room was good, a few wear & tear things but to be expected. Couch & pillows not very comfortable but I might be picky. Check out guy was borderline rude - called at 10:30 to tell me check out was 10, when I explained I’d been given a late check out of 11 he said “I can’t see that on your file” - now I feel like I need to check I wasn’t charged extra for it.

6

Jen

Apr 20, 2025

·

Stayed 2 nights

The wifi was very slow. The beds were a bit hard, the dining room table badly needed repair. Overall a pleasant stay.

8

Amanda

Jan 25, 2025

·

Stayed 4 nights

Nice property. Plenty of room in the apartment. Clothes airers for washing was much appreciated. Quite noisy during the night with traffic, roadworks and people about. We were on the 8th floor.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful. However, reviews also mention difficult after hours check in, poor communication about construction or facility outages, parking confusion, and bookings not set up as expected.

Related guest reviews

4

Dee

Mar 19, 2024

·

Stayed 2 nights

I recently booked a short 2-night stay at the Mantra Sierra Grand in hopes of enjoying a relaxing getaway. Unfortunately, my experience was not relaxing as I had hoped. The amenities I was looking forward to using during rainy weather, specifically the indoor sauna and spa, were not functioning properly and out of action. Additionally, my sleep was disrupted by government construction maintenance taking place during the early hours of the morning, from midnight to 4am. I was unaware of this issue, there was no communication from reception upon check in. I did not receieve acommunication from expedia. While I understand that this situation was beyond the hotel's control, I provided feedback on check out of my second night to the reception staff suggesting that guests be placed in rooms away from the construction noise on the opposite side of the hotel for a more restful experience. I believe that more proactive communication or notification prior to the booking stay would have been beneficial in addressing this issue and providing a better solution for guest comfort. I was disappointed that the action of no verbal communication of construction and no changing of room location. Therefore resulting a horrible experiance. I am awaiting for the hotel manager to respond to my feedback.

8

Fabio

Oct 30, 2024

·

Stayed 2 nights

Check in was difficult. We arrived after hrs, no issues getting keys but room was set up for 4 people, and not 5 as per the booking. The car park allocated could not be found. Eventually sorted out but not exactly smooth. Other than that the place was great!

6

Angela

Jun 21, 2025

·

Stayed 15 nights

The apartment was filthy and when we arrived we had to get maintenance to fix a blocked sink, flickering light bulb, broken tap and glue thr side onto the table Definitely not worth what we paid and i wouldn't recommend staying there In saying that the weekend receptionist was lovely and accommodating

10

Diane

Sep 27, 2025

·

Stayed 5 nights

Staff was so friendly, room was great. Only a suggestion but some salt and pepper would have been great

10

Tracey

Jan 24, 2025

·

Stayed 4 nights

Good size rooms with full kitchen and laundry facilities. Issues were dealt with promptly. Good location with a short walk to shopping centre, Draculas, Casino and many restaurants. Fantastic beach close by. Would stay here again. Enjoyed watching the lightning over the mountains!

10

Tricia

May 19, 2024

·

Stayed 2 nights

The staff are tremendous go above and beyond so refreshing

6

Brendan

Nov 15, 2025

·

Stayed 5 nights

Make sure the windows and balcony glass is clean!!!ours was very dirty on arrival ,,but was attended to quickly

6

kellie

Jul 30, 2025

·

Stayed 5 nights

Communication was terrible, bed was hard, spa was cold, steam room was unbearably too hot, only free to air tv, pillows were flat and could hear the neighbours. View was great, kids loved the pool and was in a good location.

10

Jade

Jun 26, 2024

·

Stayed 2 nights

Check in ladies were amazing & very helpful. Room was good, a few wear & tear things but to be expected. Couch & pillows not very comfortable but I might be picky. Check out guy was borderline rude - called at 10:30 to tell me check out was 10, when I explained I’d been given a late check out of 11 he said “I can’t see that on your file” - now I feel like I need to check I wasn’t charged extra for it.

10

Glen

Nov 18, 2024

·

Stayed 4 nights

Excellent place to stay. Staff are friendly and helpful

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AI-generated summary based on recent guest reviews

Location

Convenient Broadbeach base close to the beach, Pacific Fair, the Casino, restaurants, and public transport. Several guests reported street or roadwork noise, even from higher floors, and occasional navigation quirks.

Related guest reviews

10

TASHA

Apr 26, 2025

·

Great location to all things Broadbeach with free parking😍

8

Lorelle

Oct 25, 2024

·

Stayed 2 nights

Friendly staff. Google maps took me to opposite side of building so be wary of that. We were 24 floors up but road was still noisy. Great little apartment though. Would stay again.

8

Pallavi

Apr 22, 2024

·

Stayed 4 nights

Great location, large rooms with lovely big windows. Parking was handy to have but a bit tricky with having to enter the carpark through the wrong side of the road. Wifi was extremely slow and patchy.

10

Andrew

Apr 1, 2024

·

Stayed 3 nights

Property was fantastic. Short walk to the beach, shops, restaurants, night life. There might be some noise on Saturday nights but it's to be expected with a great area like Broadbeach I couldn't really hear it in the top floor I was at. Would highly recommend this property!

10

Joanne

Feb 23, 2025

·

Stayed 10 nights

We really enjoyed our stay. I would recommend this place to family, it’s in a great location close to transport and shopping centres.

10

Tracey

Jan 24, 2025

·

Stayed 4 nights

Good size rooms with full kitchen and laundry facilities. Issues were dealt with promptly. Good location with a short walk to shopping centre, Draculas, Casino and many restaurants. Fantastic beach close by. Would stay here again. Enjoyed watching the lightning over the mountains!

10

Jarrod

Mar 5, 2024

·

Stayed 2 nights

Great location, easy to get to food, shopping, beach and park. Clean and well appointed, simple check in/check out. Friendly staff.

10

Toni

Oct 3, 2024

·

Stayed 6 nights

Our stay was awesome! The staff were super helpful, our apartment had stunning views and everything we needed. The tram/bus station is just up the road too so that made travel around the city really easy

10

Anand

Jan 12, 2025

·

Stayed 2 nights

Would stay here again. Close to Casino and Pac Fair. Rooms were clean and spacious

8

Amanda

Jan 25, 2025

·

Stayed 4 nights

Nice property. Plenty of room in the apartment. Clothes airers for washing was much appreciated. Quite noisy during the night with traffic, roadworks and people about. We were on the 8th floor.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $493	2	3 $991
4	5 $243	6 $361	7 $294	8 $534	9	10
11	12 $185	13 $213	14 $189	15 $216	16	17 $329
18 $215	19 $257	20 $193	21 $316	22 $267	23	24 $329
25 $189	26 $216	27 $216	28 $295	29 $306	30	31

Mantra Sierra Grand

About this property

Location

Room options

Two-Bedroom Apartment with Ocean View

One-Bedroom Apartment

Two-Bedroom Apartment

Three-Bedroom Apartment

Three-Bedroom Ocean Suite

Guest reviews of Mantra Sierra Grand

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Mantra Sierra Grand

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $174	3 $156	4 $156	5 $163	6	7
8	9	10	11	12	13	14
15	16 $164	17 $145	18 $264	19 $164	20	21
22 $146	23 $146	24 $146	25	26	27	28
29 $402	30