Name: Hilton Colombo Residence
Address: 200 Union Place, Ibbanwala, Colombo 02, Colombo, Colombo, Sri Lanka, Colombo, Western Province, LK
Price range: $116–$153 per night
Rating: 8.5

What guests think

At Hilton Colombo Residence, guests consistently praise the welcoming staff, very spacious apartment-style rooms, and convenient central location, with many enjoying the pool, gym and sauna facilities as well as solid breakfast buffets at FLOW.

Recurring frustrations include slow, crowded lifts and reports of poor or no air conditioning in elevators and lobby areas. Several reviews note dated decor or worn furnishings in some apartments, and a few guests experienced night-time noise from events or street activity. While most feedback on cleanliness, dining and service is positive, there are isolated complaints about pests, housekeeping lapses, and a rude staff encounter at breakfast. Overall, expect friendly service and lots of space in a central base, with some aging infrastructure.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and gym receive consistent praise, with sauna/steam and a spa also noted. Recurrent drawbacks are slow, crowded lifts and reports of little or no air conditioning in elevators and lobby areas.

Related guest reviews

10

Johnnie

Nov 11, 2025

·

Stayed 3 nights

Good location and pool!

8

Altaf

Jul 6, 2025

·

Stayed 11 nights

We stayed there for 11 nights. Everything was up to the mark. The only problem was the long lift waiting time and there are no AC in the lobby. Otherwise it was a great experience

6

E

Apr 21, 2024

·

Stayed 1 night

Hotel needs a bit of an upgrade. Lifts are slow and no aircon in them or in hallway. Rooms are a bit scuffed and dated. Very busy hotel and not enough seating in lobby and they couldn't check us in on time. Wouldn't stay more than one night

8

John

Mar 22, 2024

·

Stayed 6 nights

Two bedroom apartment lots of space with kitchen very handy and lots of space and light Lovely bathroom, Great breakfast and dinner buffets at Flow Restaurant Great pool on the 3rd floor, with very pleasant cooling breeze Adequate gym Staff very helpful and pleasant

10

Sindhu

Jan 15, 2024

·

Stayed 3 nights

We got a 3 bedroom suite, which was spacious and had a washing machine. This was heaven sent after a 2 week trip around Sri Lanka. The hotel was conveniently located with a grocery store right beside, great pool and gym facilities, sauna and steam room. Food at the buffet eas great, room service was convenient but i would prefer going down to either the coffee shop right outside the hotel or going down to the hotel bar. Lovely stay overall and the staff were absolutely lovely, camt call out one as they were all equally amazing to deal with.

6

Mitchell Gary

Jul 9, 2025

·

Stayed 4 nights

They need to fix their lifts. There are only two working and they are programmed separately. In the morning you can wait 15 minutes to get a lift. Overall hotel staff were amazing with some exceptions on the front desk.

10

Jodie

Apr 17, 2025

·

Stayed 1 night

Great location, awesome view of the Lotus, extremely clean and modern, comfortable beds, and a nice pool! We would for sure stay here again!

8

Jennifer

Nov 14, 2025

·

Stayed 1 night

Room was clean Beds were comfy The pool was great Location was perfect Wish they had informed us of the music festival going on all night or put us on the opposite side of the hotel But overall it was good

10

Audun

Jul 27, 2025

·

Stayed 2 nights

Vi leide en stor leilighet og renhold, komfort og utstyr var bra. Basseng i 3. etasje med spa og treningsrom, god restaurant i første etasje. God beliggenhet til butikker, marked og shoppingsenter i nærheten. Matbutikk og apotek rett ved siden av. Vi hadde et veldig fint opphold. Eneste minus er at det kan bli litt kø i heisen, men fikk inntrykk av at det var under utbedring. Kommer gjerne tilbake.

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10

STEVEN

Aug 31, 2023

·

Stayed 3 nights

I've stayed in some of the world's top hotels, but none of them can match the incredible service at Hilton Colombo Residence. As well as having excellent facilities, including massive rooms and apartments, swimming pool, gym, sauna etc, the staff are exceptional. Every single member of staff goes above and beyond. I actually cancelled my stay at the Shangri La to stay at the Hilton Colombo Residence again I was so impressed from my first visit. I wouldn't even consider staying anywhere else when I return to Colombo. Great for families, excellent views of the iconic Lotus Tower and the team always willing to help with advice and tips for getting around Colombo. Top hotel.

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Cleanliness

Rooms and apartments are generally clean, with housekeeping often appreciated. A few reviews report issues such as cleanliness lapses or pests.

Related guest reviews

10

Gauthami

Oct 29, 2024

·

Stayed 3 nights

The Hilton Colombo is a beautiful property and the room was very spacious for our family. We were lucky to get a room with a wonderful view of the Lotus Tower which made our stay all the better. Staff were very accommodating, location is very convenient with a grocery store nearby, and room was very clean upon arrival. Would definitely stay here again during our next visit to Colombo!

10

Manoja

Aug 5, 2025

·

Stayed 9 nights

Our housekeeper kept the place clean and tidy. The front desk staff were very polite and helpful and efficient. The restaurant staff were respectful, professional, and thoughtful in providing great service. The food selection and taste was wonderful!

10

KANAE

Nov 7, 2025

·

Stayed 3 nights

清潔でよかったです

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8

A

Aug 7, 2025

·

Stayed 2 nights

The service and food in FLOW were very good. Felt welcome and looked after well. Apartment is a spacious and clean. Would definitely stay again.

8

Ben

Jun 2, 2024

·

Stayed 2 nights

Good location, large clean rooms.

10

Jodie

Apr 17, 2025

·

Stayed 1 night

Great location, awesome view of the Lotus, extremely clean and modern, comfortable beds, and a nice pool! We would for sure stay here again!

8

Emma-Louise

Jan 8, 2025

·

Stayed 1 night

An amazing hotel with comfortable and clean rooms and great customer service.

8

Jennifer

Nov 14, 2025

·

Stayed 1 night

Room was clean Beds were comfy The pool was great Location was perfect Wish they had informed us of the music festival going on all night or put us on the opposite side of the hotel But overall it was good

4

wasuda

May 25, 2025

·

Stayed 4 nights

We had cleanliness issues.Not wort the money.

10

Sangeetha

Aug 6, 2025

·

Stayed 6 nights

I had an amazing experience during my recent stay at a hotel in Colombo. The property was exceptionally clean, and the staff were incredibly responsive, addressing all inquiries promptly and professionally. One of the highlights was the breathtaking view of the Lotus Tower, which added a special touch to the overall ambiance. We stayed in a three-bedroom apartment, and it was extremely spacious, offering plenty of room to relax and unwind. Whether you're traveling with family or a group of friends, this setup is perfect for comfort and convenience. Highly recommended for anyone visiting Colombo!

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Rooms

Apartment-style units are very spacious with comfortable beds and many offer impressive Lotus Tower views. Some rooms feel dated or have worn kitchens, and several guests mention noise from outside or late-night events.

Related guest reviews

10

Sirima

Apr 23, 2025

·

Stayed 7 nights

Everything about it was good. They need to update the rooms but was clean and comfortable.

8

Sangeeta

Feb 7, 2025

·

Stayed 1 night

Great security when entering the building. Great service when we called down to ask for a toaster. The kitchen was a bit dated and lacked towels. Otherwise the residence is a great place for a larger group that can use multiple bedrooms. BEAUTIFUL POOL view facing the Lotus Tower!

10

Heather

Nov 30, 2025

·

Stayed 2 nights

Centrally located we felt very safe at this hotel. The staff were friendly and helpful. Our room was very spacious with a comfortable bed. The breakfast was good with plenty of options.

8

Jeanette

Feb 14, 2025

·

Stayed 5 nights

Selv om vi boede på 26 etage var der meget larm fra gaden, byggeri, moske mm.

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8

Jonas

Feb 26, 2026

·

Stayed 1 night

Mycket stora lägenheter och jättesköna sängar och lakan. Det bästa stället vi bodde på på Sri Lanka.

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10

Nadeeka

Jun 19, 2024

·

Stayed 2 nights

This is our second stay at the Hilton Colombo Residence. The apartments are spacious and very comfortable. Nice central location. All the staff are great

10

Sindhu

Jan 15, 2024

·

Stayed 3 nights

We got a 3 bedroom suite, which was spacious and had a washing machine. This was heaven sent after a 2 week trip around Sri Lanka. The hotel was conveniently located with a grocery store right beside, great pool and gym facilities, sauna and steam room. Food at the buffet eas great, room service was convenient but i would prefer going down to either the coffee shop right outside the hotel or going down to the hotel bar. Lovely stay overall and the staff were absolutely lovely, camt call out one as they were all equally amazing to deal with.

10

Jodie

Apr 17, 2025

·

Stayed 1 night

Great location, awesome view of the Lotus, extremely clean and modern, comfortable beds, and a nice pool! We would for sure stay here again!

2

Nihat

Feb 11, 2025

·

Stayed 2 nights

Loud Music until 06.00 in the morning. We couldn’t sleep all night. Good breakfast.

10

Sangeetha

Aug 6, 2025

·

Stayed 6 nights

I had an amazing experience during my recent stay at a hotel in Colombo. The property was exceptionally clean, and the staff were incredibly responsive, addressing all inquiries promptly and professionally. One of the highlights was the breathtaking view of the Lotus Tower, which added a special touch to the overall ambiance. We stayed in a three-bedroom apartment, and it was extremely spacious, offering plenty of room to relax and unwind. Whether you're traveling with family or a group of friends, this setup is perfect for comfort and convenience. Highly recommended for anyone visiting Colombo!

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Service

Service is widely described as friendly, professional and helpful across departments. Isolated complaints include a rude breakfast encounter and occasional front desk delays.

Related guest reviews

10

Heather

Nov 30, 2025

·

Stayed 2 nights

Centrally located we felt very safe at this hotel. The staff were friendly and helpful. Our room was very spacious with a comfortable bed. The breakfast was good with plenty of options.

10

Manoja

Aug 5, 2025

·

Stayed 9 nights

Our housekeeper kept the place clean and tidy. The front desk staff were very polite and helpful and efficient. The restaurant staff were respectful, professional, and thoughtful in providing great service. The food selection and taste was wonderful!

10

Nadeeka

Jun 9, 2024

·

Stayed 4 nights

Great hotel at a very convenient location. We very much enjoyed our stay. Staff and the service is brilliant, everyone very friendly and helpful.

10

Tom

Dec 6, 2025

·

Stayed 4 nights

Wonderful Staff

10

DAVID

May 28, 2024

·

Stayed 2 nights

Staff were always very pleadant and helpful.

6

Mitchell Gary

Jul 9, 2025

·

Stayed 4 nights

They need to fix their lifts. There are only two working and they are programmed separately. In the morning you can wait 15 minutes to get a lift. Overall hotel staff were amazing with some exceptions on the front desk.

8

Chaminda

Feb 5, 2025

·

Stayed 4 nights

As usual the hilton service was good except for one rude character at the reception

6

Govind

Aug 26, 2023

·

There was a staff member named Anne in the breakfast service. She was rude to us. The treatment was racist and discriminatory as she kept repeating the breakfast closing time many times which we already knew and never asked them to extend it for us. She was nice to white people but treated us badly even though we paid the same amount.

8

Navaliya

Aug 6, 2025

·

Stayed 7 nights

I had a wonderful stay at this residence-style hotel. From the moment I checked in, the staff were warm, professional, and incredibly helpful. The suite was spacious, clean, and thoughtfully designed and perfect for both short and extended stays.

10

STEVEN

Aug 31, 2023

·

Stayed 3 nights

I've stayed in some of the world's top hotels, but none of them can match the incredible service at Hilton Colombo Residence. As well as having excellent facilities, including massive rooms and apartments, swimming pool, gym, sauna etc, the staff are exceptional. Every single member of staff goes above and beyond. I actually cancelled my stay at the Shangri La to stay at the Hilton Colombo Residence again I was so impressed from my first visit. I wouldn't even consider staying anywhere else when I return to Colombo. Great for families, excellent views of the iconic Lotus Tower and the team always willing to help with advice and tips for getting around Colombo. Top hotel.

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Location

Location is central and convenient for malls, groceries, restaurants and transport links, and many find it easy to reach key sights. A few note the immediate area is less appealing, though still accessible and safe.

Related guest reviews

10

Johnnie

Nov 11, 2025

·

Stayed 3 nights

Good location and pool!

10

Gauthami

Oct 29, 2024

·

Stayed 3 nights

The Hilton Colombo is a beautiful property and the room was very spacious for our family. We were lucky to get a room with a wonderful view of the Lotus Tower which made our stay all the better. Staff were very accommodating, location is very convenient with a grocery store nearby, and room was very clean upon arrival. Would definitely stay here again during our next visit to Colombo!

10

Heather

Nov 30, 2025

·

Stayed 2 nights

Centrally located we felt very safe at this hotel. The staff were friendly and helpful. Our room was very spacious with a comfortable bed. The breakfast was good with plenty of options.

10

Sutharsan

Jul 23, 2025

·

Stayed 2 nights

Perfect Hotel for families or larger group. Cozy rooms and accomodating all needs. Frienly and relaxed staff.Fantastic breakfast. Close to shopping mall. We really enjoyed our stay.

10

Nadeeka

Jun 19, 2024

·

Stayed 2 nights

This is our second stay at the Hilton Colombo Residence. The apartments are spacious and very comfortable. Nice central location. All the staff are great

8

Martin

Nov 26, 2024

·

Stayed 2 nights

Good hotel, lovely room and very good breakfast buffet. Not a great area but safe (written as a single male) and not far from good locations

8

Jennifer

Nov 14, 2025

·

Stayed 1 night

Room was clean Beds were comfy The pool was great Location was perfect Wish they had informed us of the music festival going on all night or put us on the opposite side of the hotel But overall it was good

10

Audun

Jul 27, 2025

·

Stayed 2 nights

Vi leide en stor leilighet og renhold, komfort og utstyr var bra. Basseng i 3. etasje med spa og treningsrom, god restaurant i første etasje. God beliggenhet til butikker, marked og shoppingsenter i nærheten. Matbutikk og apotek rett ved siden av. Vi hadde et veldig fint opphold. Eneste minus er at det kan bli litt kø i heisen, men fikk inntrykk av at det var under utbedring. Kommer gjerne tilbake.

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10

Robert

Nov 18, 2023

·

Stayed 1 night

It's a good location that is close to the station and the hotel is on a bus route. Good restaurants are close by and there is a shopping mall not far away. The apartments are well furnished and spacious. We had a room with a wonderful view. The pool is large and is a great place to spend some time.

10

Orhan

Nov 15, 2023

·

Stayed 1 night

Very friendly staff, comfortable room and very good location. Shopping area and restaurants at several minutes walking distance.

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Dining

Buffets at FLOW and breakfast service are frequently praised for quality and variety. Some guests wanted broader international choices or more meat options, and there was one report of poor staff behavior at breakfast.

Related guest reviews

8

NGA CHING ANGEL

Feb 22, 2026

·

Stayed 2 nights

Helpful staff. Breakfast and lunch buffet is nice but not much international choices, most are Indian style.

10

Manoja

Aug 5, 2025

·

Stayed 9 nights

Our housekeeper kept the place clean and tidy. The front desk staff were very polite and helpful and efficient. The restaurant staff were respectful, professional, and thoughtful in providing great service. The food selection and taste was wonderful!

8

A

Aug 7, 2025

·

Stayed 2 nights

The service and food in FLOW were very good. Felt welcome and looked after well. Apartment is a spacious and clean. Would definitely stay again.

10

Sutharsan

Jul 23, 2025

·

Stayed 2 nights

Perfect Hotel for families or larger group. Cozy rooms and accomodating all needs. Frienly and relaxed staff.Fantastic breakfast. Close to shopping mall. We really enjoyed our stay.

8

John

Mar 22, 2024

·

Stayed 6 nights

Two bedroom apartment lots of space with kitchen very handy and lots of space and light Lovely bathroom, Great breakfast and dinner buffets at Flow Restaurant Great pool on the 3rd floor, with very pleasant cooling breeze Adequate gym Staff very helpful and pleasant

8

Gill

Dec 3, 2023

·

Stayed 2 nights

On arrival, we were upgraded to a massive suite. We were really pleased to have the space. Everywhere in the suite was clean. Beds comfortable. Recycling was good, but there wasn’t actually a rubbish bin!! Air con very good. Staff in restaurant were very helpful and polite. Buffet food was great.

10

Wissam

Apr 8, 2024

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Stayed 2 nights

Very friendly and professional staff. Room was great and very spacious. Breakfast was generous and varied. Recommended for families.

10

Jürgen

Mar 21, 2024

·

Stayed 4 nights

Große Zimmer, 3 Fahrstühle, schöner beaufsichtigter Pool freundliches Personal, das war alles top. Beim Abendessen könnte es etwas mehr Auswahl an Fleischgerichten geben.

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6

Govind

Aug 26, 2023

·

There was a staff member named Anne in the breakfast service. She was rude to us. The treatment was racist and discriminatory as she kept repeating the breakfast closing time many times which we already knew and never asked them to extend it for us. She was nice to white people but treated us badly even though we paid the same amount.

2

Nihat

Feb 11, 2025

·

Stayed 2 nights

Loud Music until 06.00 in the morning. We couldn’t sleep all night. Good breakfast.

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Month	Average price
January	$120
February	$161
March	$106
April	$93
May	$100
June	$100
July	$106
August	$108
September	$98
October	$103
November	$104
December	$145

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $146	21 $139	22 $117	23 $117	24 $117	25 $117	26 $117
27 $117	28 $117	29 $128	30 $128

Su	Mo	Tu	We	Th	Fr	Sa
				1 $148	2 $153	3 $128
4 $117	5 $117	6 $117	7 $117	8 $117	9 $127	10 $120
11 $116	12 $117	13 $116	14 $118	15 $117	16 $119	17 $128
18 $118	19 $118	20 $118	21 $118	22 $118	23 $122	24 $127
25 $118	26 $118	27 $118	28 $118	29 $118	30 $129	31 $129

Hilton Colombo Residence

Prices for Hilton Colombo Residence

Monthly average prices

About this property

Location

Room options

Suite, 2 Double Beds, Kitchen, Sea View

Superior Room, 1 Double Bed, Sea View, Tower

Premium Suite, Multiple Beds, Kitchen, Tower

Superior Suite, 1 Double Bed, Kitchen

Deluxe Suite, Multiple Beds, Kitchen, Sea View

Business Suite, Multiple Beds, Kitchen, Sea View

Deluxe Suite, 2 Double Beds, Kitchen, Sea View

Suite, Multiple Beds, Kitchen, Sea View

Penthouse, 1 Double Bed, Kitchen, Sea View

Premium Suite, 2 Double Beds, Kitchen, Tower

Business Suite, 2 Double Beds, Kitchen, Sea View

Guest reviews of Hilton Colombo Residence

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Colombo Residence

Prices for upcoming dates