Name: Lagoon Beach Hotel & Spa
Address: Lagoon Beach Road, Milnerton, Lagoon Beach, Cape Town, South Africa, Cape Town, Western Cape, South Africa
Rating: 7.83

Guest reviews

7.8

Good

Based on 3,704 verified reviews

Who stays here?

Business

26%

Couple

34%

Family

23%

Group

10%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Lagoon Beach Hotel & Spa, travellers praise the stunning beachfront views and friendly staff, but note an aging property with maintenance issues, occasional event or construction disruptions, and a less central location that often requires rides or infrequent shuttles.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Muhammed

3 weeks ago

·

Stayed 1 night

Check-in staff were rude and condescending. This is the first time I was asked to pay when requesting ice at a hotel.

6

Jade

Apr 9, 2026

·

Stayed 7 nights

Great breakfast. Very nice view from hotel. Lovely place but room for improvement on service.

10

Nokuthula

Apr 2, 2026

·

Stayed 1 night

Did not have breakfast at the venue

10

Chris

Mar 8, 2026

·

Stayed 10 nights

I read some bad reviews before coming out but cannot understand any of them really. The hotel is brilliantly situated, always kept spotless and despite the odd tiny detail pretty modern and well kept with great friendly staff. I stayed for ten nights and the only complaint I have is that there was an atrium outside of my room where they held conferences in the daytime that got pretty noisy but that was only an issue because I was still in bed at 2pm with a hangover rather than on the beach or out enjoying the sights. Honestly can’t fault the place 10/10

4

Cynthia

Feb 12, 2026

·

Stayed 9 nights

First let me say, the staff here are lovely and very professional, however this hotel is far from a 4 star. I checked in and found ROACHES (several) in by bathroom, and the AC was not working in several of the rooms I was moved to. I had to change rooms 3x before finding one acceptable. Room service is subpar, and i found my bed sheets had stains when they would change the bed. This hotel needs renovation badly. I gave 2 stars because the staff was really nice otherwise it’s a 0. Will not be booking here again.

Lagoon Beach Road, Milnerton, Lagoon Beach, Cape Town, South Africa

Location

With a stay at Lagoon Beach Hotel & Spa in Cape Town (Milnerton), you'll be within a 10-minute drive of Canal Walk Shopping Centre and Cape Town International Convention Centre. This beach hotel is 3.9 mi (6.2 km) from Bloubergstrand Beach and 5.2 mi (8.4 km) from Long Street.

Milnerton Beach(1 miles)

Canal Walk Shopping Centre(2 miles)

Milnerton Medi-Clinic(2.5 miles)

Rietvlei Wetland Reserve(2.7 miles)

Sunset Beach(3.7 miles)

Dolphin Beach(3.9 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:30

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site. It is free and includes limited spaces for guests.

Buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately ZAR 280 for adults and ZAR 140 for children.

Pets are not allowed at the property, but service animals are exempt from this policy.

Check-in is from 2:00 PM to 11:30 PM, and check-out is by 10:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Yes, airport shuttle services are available for a fee of ZAR 400 per person, operating 24 hours. Guests can arrange this service prior to arrival.

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. It is recommended to contact the property for specific needs.

The hotel is located in Milnerton, approximately 1.7 km from Milnerton Beach and within a 10-minute drive of the Cape Town International Convention Centre and Long Street. Public transport options are available nearby.

Yes, the property features three outdoor pools, including a heated pool. Pool access is available from 8:00 AM to 6:00 PM.

Children 11 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding. It is advisable to confirm specific arrangements with the property.

The property offers rollaway beds for a fee of ZAR 300 per night. Advance request is required for rollaway bed confirmation.

Lagoon Beach Hotel & Spa

Amenities

Property description

Guest reviews