Hard Rock Hotel Cancun - All Inclusive
399 $
/ Nacht
Ø-Preis September
Preise für Hard Rock Hotel Cancun - All Inclusive
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
399 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In Hard Rock Hotel Cancun - All Inclusive liegt der Preis pro Nacht im günstigsten Monat (Juni) durchschnittlich bei 387 $ und im teuersten Monat (Juli) bei 697 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 501 $ |
| Februar | 504 $ |
| März | 527 $ |
| April | 436 $ |
| Mai | 400 $ |
| Juni | 387 $ |
| Juli | 697 $ |
| August | 408 $ |
| September | 399 $ |
| Oktober | 408 $ |
| November | 463 $ |
| Dezember | 609 $ |
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Sep · 399 $
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Am teuersten: Juli (ca. 697 $)
Am günstigsten: Juni (ca. 387 $)
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 4 Außenpools, Fitnesscenter und Wasserrutsche. Zu d...
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 4 Außenpools, Fitnesscenter und Wasserrutsche. Zu den Highlights, die diese Unterkunft bietet, gehören zudem kostenloses WLAN, ein Concierge-Service und Babysitting (gegen Gebühr).
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören eine rund um die Uhr besetzte Rezeption, mehrsprachiges Personal und eine Gepäckaufbewahrung. Wenn du eine Veranstaltung in Cancún planst, ist diese Unterkunft eine gute Wahl, denn zu den 16404 Quadratfuß (1524 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen ein Konferenzzentrum und 14 Tagungsräume. Der Flughafentransfer (rund um die Uhr) ist kostenpflichtig; außerdem gibt es vor Ort Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Still deinen Durst an einer der 5 Bars/Lounges oder 2 Bars im Pool. Ein inbegriffenes Frühstücksbuffet wird täglich von 07:00 Uhr bis 11:00 Uhr angeboten.
Zimmer
Gönn dir einen Aufenthalt in einem der 600 Zimmer, die private Whirlpools im Inneren bieten. Dein Bett bietet Daunenbettdecken und hochwertige Bettwaren. Die Zimmer haben eigene Balkone. Ein WLAN-Internetzugang (kostenlos) steht zur Verfügung.
Standort
In Cancún (Zona Hotelera) gelegen, ist Hard Rock Hotel Cancun - All Inclusive nur eine 5-minütige Fahrt von Aquaworld und Iberostar Cancun Golfplatz entfernt. Diese Unterkunft mit All-inclusive-Leistungen ist 3,6 km von Einkaufszentrum La Isla und 4,1 km von Ruinenstätte El Rey entfernt.
Was ist in der Nähe?
Nichupté-Lagune(0.1 Meilen)
Playa Ballenas(0.3 Meilen)
Aquaworld(0.6 Meilen)
Luxury Avenue Boutique Mall(1 Meilen)
Einkaufszentrum Kukulcan Plaza(1 Meilen)
Oasis Arena(1.1 Meilen)
San Miguelito(1.1 Meilen)
Playa Marlin(1.3 Meilen)
Hotelzone Strände(1.3 Meilen)
Maya-Museum von Cancún(1.4 Meilen)
Iberostar Cancun Golfplatz(1.4 Meilen)
Museo Sensorial del Tequila(1.6 Meilen)
El Sol de Cancun(1.7 Meilen)
Einkaufszentrum La Isla(1.7 Meilen)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark)(1.8 Meilen)
Flughafen Cancún (CUN)(11 Meilen)
Flughafen Tulum Intl. (TQO)(107.3 Meilen)
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Parkservice
Standort
Boulevard Kukulcan Km 14.5 Hotel Zone, Avenida Kukulkan, Cancún, Benito Juárez, Bundesstaat Quintana Roo, Mexiko
Nichupté-Lagune (0.1 Meilen)
Playa Ballenas (0.3 Meilen)
Aquaworld (0.6 Meilen)
Luxury Avenue Boutique Mall (1 Meilen)
Einkaufszentrum Kukulcan Plaza (1 Meilen)
Oasis Arena (1.1 Meilen)
Gästebewertungen zu Hard Rock Hotel Cancun - All Inclusive
8.1
Sehr gut
Basierend auf 1.789 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftlich
3%
Paar
36%
Familie
39%
Gruppe
18%
Alleinreisende
1%
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
In Bewertungen des Hard Rock Hotel Cancun - All Inclusive loben Reisende das freundliche Personal, die lebhaften Pools und den wunderschönen Strand. Wiederholt werden jedoch aggressive Verkaufsgespräche für Mitgliedschaften, veraltete Bereiche, Probleme mit der Klimaanlage, Wartungsmängel und eine gemischte Qualität des Essens mit langen Wartezeiten erwähnt.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
In Bewertungen des Hard Rock Hotel Cancun - All Inclusive loben Reisende das freundliche Personal, die lebhaften Pools und den wunderschönen Strand. Wiederholt werden jedoch aggressive Verkaufsgespräche für Mitgliedschaften, veraltete Bereiche, Probleme mit der Klimaanlage, Wartungsmängel und eine gemischte Qualität des Essens mit langen Wartezeiten erwähnt.
Die Sauberkeit wird oft gelobt, obwohl mehrere Bewertungen muffige Gerüche, hohe Luftfeuchtigkeit oder gelegentliche Schimmel- und Wasserprobleme erwähnen. Die Zimmer überzeugen mit Meerblick, aber einige Gäste empfanden sie als klein oder veraltet, mit gelegentlichem Lärm in der Nähe der Unterhaltungsbereiche. Insgesamt ist das Hotel eher für Reisende geeignet, die eine fröhliche All-Inclusive-Atmosphäre suchen, als für diejenigen, die ein ruhiges, ultramodernes Resort wünschen.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Belebte Pools mit Swim-up-Bars, tägliche Unterhaltung und ein wunderschöner Strand sind die großen Höhepunkte. Zu den häufigen Beschwerden gehören Klimaanlagenausfälle in Gemeinschaftsbereichen, Aufzugsprobleme und laufende Renovierungen sowie Konkurrenz um Liegen/Sonnenbetten, da einige Bereiche für Mitglieder reserviert sind.
Ähnliche Gästebewertungen
10
Brandon
29. Mai 2025
·
Aufenthalt am 4 Nächte
This place was an absolute blast to stay at. I will say that the vibe here was unlike any other all inclusive that I've stayed at before. Everyone from the employees to the other guests were friendly, fun, and great to be around. The pool here is the best I've ever experienced. Plus, I love that there was two swim up bars. Oh, and the foam party was unreal, so much fun. The drinks were plentiful and all tasted great. I have zero complaints about any of the food served here. Every day they had different things that they would cook out by the pool. They were grilling fresh seabass over fire and it was the best fish I've ever had. Room service was fast and prompt. All of the restaurants were great, but Toro definitely stole the show. Oh, and they had a Mexican night on the rooftop and were making phenomenal tacos and other dishes. If you're worried about how many total restaurants there are, know that they are also constantly cooking other things. I will say, however, that the greatest thing about this resort was the staff. Everyone was extremely friendly, always smiling, and not once ever made me feel unwanted there. Big shout out to everyone working at this resort. Now, I had two minor complaints, but should in no way steer you away from this place. The first is that you need to be prepared to get several time share pitches. The other is the resort is in need of renovations. It is a very nice resort, but it is definitely showing it's age.
This place was an absolute blast to stay at. I will say that the vibe here was unlike any other all inclusive that I've stayed at before. Everyone from the employees to the other guests were friendly, fun, and great to be around. The pool here is the best I've ever experienced. Plus, I love that there was two swim up bars. Oh, and the foam party was unreal, so much fun. The drinks were plentiful and all tasted great. I have zero complaints about any of the food served here. Every day they had different things that they would cook out by the pool. They were grilling fresh seabass over fire and it was the best fish I've ever had. Room service was fast and prompt. All of the restaurants were great, but Toro definitely stole the show. Oh, and they had a Mexican night on the rooftop and were making phenomenal tacos and other dishes. If you're worried about how many total restaurants there are, know that they are also constantly cooking other things. I will say, however, that the greatest thing about this resort was the staff. Everyone was extremely friendly, always smiling, and not once ever made me feel unwanted there. Big shout out to everyone working at this resort. Now, I had two minor complaints, but should in no way steer you away from this place. The first is that you need to be prepared to get several time share pitches. The other is the resort is in need of renovations. It is a very nice resort, but it is definitely showing it's age.
10
John Joseph
5. Nov. 2025
·
Aufenthalt am 4 Nächte
Service and food was above average...pool was exceptional as was the beautiful sargassum free beach!!
Service and food was above average...pool was exceptional as was the beautiful sargassum free beach!!
10
Art
5. Nov. 2025
·
Aufenthalt am 4 Nächte
The beach at this location is awesome
The beach at this location is awesome
10
PRANNAY REDDY
24. Aug. 2025
·
Aufenthalt am 2 Nächte
Good all inclusive property. There was sea weed when I visited the beach during August so check in advance. The property has a weekly schedule of activities and an amazing pool. It is both family and adult friendly.
Good all inclusive property. There was sea weed when I visited the beach during August so check in advance. The property has a weekly schedule of activities and an amazing pool. It is both family and adult friendly.
8
Melanie
28. Mai 2025
·
Aufenthalt am 1 Nacht
The Staff was EXCELLENT The Food was GOOD Our only COMPLAINT was the inside of the RESORT was EXTREMELY HOT. All the Wedding Guest Complained about that.
The Staff was EXCELLENT The Food was GOOD Our only COMPLAINT was the inside of the RESORT was EXTREMELY HOT. All the Wedding Guest Complained about that.
6
Stephanie
19. Mai 2025
·
Aufenthalt am 5 Nächte
We enjoyed our stay here but thought the hotel was just average. The room was always hot and there plumbing issues above the usual in Mexico. There was not much waitstaff around the pool. Our waiter at the beach, Angel, was great. There also is no outdoor seating/bar area for an evening drink. It is all inside with not much beach view. We loved the Hard Rock in Cabo, but won’t be back to this on in Cancun.
We enjoyed our stay here but thought the hotel was just average. The room was always hot and there plumbing issues above the usual in Mexico. There was not much waitstaff around the pool. Our waiter at the beach, Angel, was great. There also is no outdoor seating/bar area for an evening drink. It is all inside with not much beach view. We loved the Hard Rock in Cabo, but won’t be back to this on in Cancun.
4
Juan
16. Nov. 2025
·
Aufenthalt am 5 Nächte
Construction crews making noise and smelling of chemicals. Only one elevator working making it a safety hazard in case of a fire evacuation. Workers need more supervision when it comes to preparing meals, for instance the steaks were salty, Hard Rock Cancún is not a five star hotel anymore.
Construction crews making noise and smelling of chemicals. Only one elevator working making it a safety hazard in case of a fire evacuation. Workers need more supervision when it comes to preparing meals, for instance the steaks were salty, Hard Rock Cancún is not a five star hotel anymore.
10
Karla Vargas
26. Juni 2025
·
Aufenthalt am 6 Nächte
Beautiful hotel !!! Just prepared to get up early and put towels on the sunbeds because people got crazy for them .
Beautiful hotel !!! Just prepared to get up early and put towels on the sunbeds because people got crazy for them .
8
Sam
29. Nov. 2025
·
Aufenthalt am 5 Nächte
Staff was so friendly and provided excellent service. Rooms were not as spacious as HR punts cana. Beach was great. Soft sand. Beautiful water. Pool was also great. Entertainment was excellent. Took off one star as the Family suite was not really a suite but two connecting rooms would have given 4.5 if possible.
Staff was so friendly and provided excellent service. Rooms were not as spacious as HR punts cana. Beach was great. Soft sand. Beautiful water. Pool was also great. Entertainment was excellent. Took off one star as the Family suite was not really a suite but two connecting rooms would have given 4.5 if possible.
8
Beatriz
5. Aug. 2025
·
Aufenthalt am 7 Nächte
The hotel was great but in all restauran its no air conditioning super hot terrible all week in all restaurants
The hotel was great but in all restauran its no air conditioning super hot terrible all week in all restaurants
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Viele Gäste beschreiben das Hotel und die Zimmer als sauber, aber andere berichten von muffigen oder feuchten Gerüchen, gelegentlichem Schimmel, Überschwemmungen oder gelbem/riechendem Wasser sowie unregelmäßiger Reinigungskraft.
Ähnliche Gästebewertungen
2
Daria
8. Mai 2025
·
Aufenthalt am 3 Nächte
The worst hotel I've ever been. Old and dirty hotel. The rooms do not have ventilation, the floor, walls, bed are wet due to high humidity. It's impossible to live in it, we left on the first day
The worst hotel I've ever been. Old and dirty hotel. The rooms do not have ventilation, the floor, walls, bed are wet due to high humidity. It's impossible to live in it, we left on the first day
10
Isabelle
15. Jan. 2026
·
Aufenthalt am 8 Nächte
Hotel maravilhoso, limpeza impecável, ótima comida
Hotel maravilhoso, limpeza impecável, ótima comida
2
yaneisy
9. Sept. 2025
·
Aufenthalt am 4 Nächte
Nada que ver con lo de las fotos , es solo un hotel muy viejo que necesita muchos arreglos nada de lujo las sabanas sucias las avitaciones en malas condiciones con goteras y un olor a humedad terrible las toallas viejas y rotas es el peor hotel en el que e pagado tanto dinero y esta en tan malas condiciones
Nada que ver con lo de las fotos , es solo un hotel muy viejo que necesita muchos arreglos nada de lujo las sabanas sucias las avitaciones en malas condiciones con goteras y un olor a humedad terrible las toallas viejas y rotas es el peor hotel en el que e pagado tanto dinero y esta en tan malas condiciones
10
Mykia
17. Juni 2025
·
Aufenthalt am 5 Nächte
Awesome resort. Only issue was the smell of the water you bathe in it smells like sewage
Awesome resort. Only issue was the smell of the water you bathe in it smells like sewage
4
Richard
8. Dez. 2024
·
Aufenthalt am 8 Nächte
Plumbing is clearly old, hot water comes with a distinct yellow tinge and an odd odor that makes the room smell musty. We tried to use the hot tub in the room and the water was a nasty shade of yellow. Staff was friendly and the food was ok. Would not likely return due to musty room smell and the water.
Plumbing is clearly old, hot water comes with a distinct yellow tinge and an odd odor that makes the room smell musty. We tried to use the hot tub in the room and the water was a nasty shade of yellow. Staff was friendly and the food was ok. Would not likely return due to musty room smell and the water.
8
Mohammad Hassan
16. Nov. 2025
·
Aufenthalt am 4 Nächte
Clean rooms., excellent service
Clean rooms., excellent service
10
Nikolas
16. Jan. 2026
·
Aufenthalt am 6 Nächte
Muy buen servicio por parte del personal, amables y atentos ademas recalco la limpueza que se maneja en todas las areas del hotel y la comida es deliciosa.
Muy buen servicio por parte del personal, amables y atentos ademas recalco la limpueza que se maneja en todas las areas del hotel y la comida es deliciosa.
4
EVA G
26. Nov. 2025
·
Aufenthalt am 5 Nächte
The a/c wouldn’t function i called several times and it wouldn’t work consistently. Also the water faucet broke in the middle of the night, maintenance came to fix the faucet but housekeeping took an extra day to come and clean the flooded floor. This of course is a hazard during the night to walk to the restroom.
The a/c wouldn’t function i called several times and it wouldn’t work consistently. Also the water faucet broke in the middle of the night, maintenance came to fix the faucet but housekeeping took an extra day to come and clean the flooded floor. This of course is a hazard during the night to walk to the restroom.
10
Amer
12. Nov. 2025
·
Aufenthalt am 3 Nächte
The resort was clean and has many fun areas to hang out. The staff was friendly and the rooms were always clean.
The resort was clean and has many fun areas to hang out. The staff was friendly and the rooms were always clean.
10
Sophie
27. Juli 2025
·
Aufenthalt am 3 Nächte
I was pleasantly surprised by the cleanliness and overall quality of the hotel. Our room was spectacular and immaculately clean with an incredible view of both the beach and the pool. The hotel staff were exceptionally friendly and helpful, making our trip truly special. I would highly recommend this hotel to family, friends, and for romantic getaways.
I was pleasantly surprised by the cleanliness and overall quality of the hotel. Our room was spectacular and immaculately clean with an incredible view of both the beach and the pool. The hotel staff were exceptionally friendly and helpful, making our trip truly special. I would highly recommend this hotel to family, friends, and for romantic getaways.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Der Meerblick sticht hervor, dennoch fanden mehrere Gäste die Zimmer klein oder veraltet, wobei die Whirlpools im Zimmer Platz beanspruchen und es zu gelegentlichem Lärm in der Nähe der Lobby-Unterhaltung kommt. Einige bemerkten eine wechselnde Klimatisierung oder eine weniger wünschenswerte Zimmerlage.
Ähnliche Gästebewertungen
6
Harangeljit K
13. Nov. 2025
·
Aufenthalt am 7 Nächte
The room was somewhat updated but it lacked drawers to put clothing in. The double sink and mirror are perfect for two ppl getting ready at the same Time. Jacuzzi in the middle of the room is kinda pointless unless you’re a couple. The view from the ocean front was amazing. It was a hit or miss with bar staff at the pool bar. Our waiters at dinner and breakfast were very friendly and efficient. Staff in general very nice. The time share staff were very push that at one point needed to hang up on them after they would not take no for an answer. If you want to do an excursion might be worth doing the time share and negotiate the perks they give you. We were offered a free cenotes, and Chichen Itza tour eventually. The best restaurants in order are Italian, seafood, and Japanese. The buffet was nothing special. The mid day tacos were always fresh and amazing. Over all the resort was nice, entertainment was hype, and not a big walk to get to one side or the other. Beach was so nice and no seaweed when we arrived and when it did come in was cleaned up immediately. Daily cleaning was okay, if you did not leave room before they came you had to call them to come clean and restock. Bars and hard liquor shut down at 1am which sucks if he wanted to keep going. Only beer in the room no hard liquor.
The room was somewhat updated but it lacked drawers to put clothing in. The double sink and mirror are perfect for two ppl getting ready at the same Time. Jacuzzi in the middle of the room is kinda pointless unless you’re a couple. The view from the ocean front was amazing. It was a hit or miss with bar staff at the pool bar. Our waiters at dinner and breakfast were very friendly and efficient. Staff in general very nice. The time share staff were very push that at one point needed to hang up on them after they would not take no for an answer. If you want to do an excursion might be worth doing the time share and negotiate the perks they give you. We were offered a free cenotes, and Chichen Itza tour eventually. The best restaurants in order are Italian, seafood, and Japanese. The buffet was nothing special. The mid day tacos were always fresh and amazing. Over all the resort was nice, entertainment was hype, and not a big walk to get to one side or the other. Beach was so nice and no seaweed when we arrived and when it did come in was cleaned up immediately. Daily cleaning was okay, if you did not leave room before they came you had to call them to come clean and restock. Bars and hard liquor shut down at 1am which sucks if he wanted to keep going. Only beer in the room no hard liquor.
10
Patricia
12. Jan. 2026
·
Aufenthalt am 3 Nächte
Excelente quarto com vista mar, atendimento muito bom , comodidades na praia e piscina. Restaurantes a la cartes otimos. O buffet tradicional peca pelas sobremesas e tempero mexicano que nao me agradam
Excelente quarto com vista mar, atendimento muito bom , comodidades na praia e piscina. Restaurantes a la cartes otimos. O buffet tradicional peca pelas sobremesas e tempero mexicano que nao me agradam
6
Antonio
16. Juni 2025
·
Aufenthalt am 3 Nächte
Great location and service. The rooms are a little bit outdated and worn. It gets loud if you stay in the third floor right above the lobby area since there is live music and a DJ every night until around 1 AM. The pool area and beach are amazing as well as the food. The only thing that I did not like is how pushy they can get to make you attend a presentation about becoming a member of their properties
Great location and service. The rooms are a little bit outdated and worn. It gets loud if you stay in the third floor right above the lobby area since there is live music and a DJ every night until around 1 AM. The pool area and beach are amazing as well as the food. The only thing that I did not like is how pushy they can get to make you attend a presentation about becoming a member of their properties
10
Claudia
14. Dez. 2025
·
Aufenthalt am 6 Nächte
Quarto limpo, vista deslumbrante
Quarto limpo, vista deslumbrante
6
Stephanie
19. Mai 2025
·
Aufenthalt am 5 Nächte
We enjoyed our stay here but thought the hotel was just average. The room was always hot and there plumbing issues above the usual in Mexico. There was not much waitstaff around the pool. Our waiter at the beach, Angel, was great. There also is no outdoor seating/bar area for an evening drink. It is all inside with not much beach view. We loved the Hard Rock in Cabo, but won’t be back to this on in Cancun.
We enjoyed our stay here but thought the hotel was just average. The room was always hot and there plumbing issues above the usual in Mexico. There was not much waitstaff around the pool. Our waiter at the beach, Angel, was great. There also is no outdoor seating/bar area for an evening drink. It is all inside with not much beach view. We loved the Hard Rock in Cabo, but won’t be back to this on in Cancun.
8
Marlon
25. Nov. 2025
·
Aufenthalt am 2 Nächte
Rooms are great, only problem was the room for my first night was too close to the elevator and a service door, we got too much noise during the night. But we change the room and was perfect
Rooms are great, only problem was the room for my first night was too close to the elevator and a service door, we got too much noise during the night. But we change the room and was perfect
6
Francesco
17. Mai 2025
·
Aufenthalt am 4 Nächte
Room small dated no sports bar
Room small dated no sports bar
8
Sam
29. Nov. 2025
·
Aufenthalt am 5 Nächte
Staff was so friendly and provided excellent service. Rooms were not as spacious as HR punts cana. Beach was great. Soft sand. Beautiful water. Pool was also great. Entertainment was excellent. Took off one star as the Family suite was not really a suite but two connecting rooms would have given 4.5 if possible.
Staff was so friendly and provided excellent service. Rooms were not as spacious as HR punts cana. Beach was great. Soft sand. Beautiful water. Pool was also great. Entertainment was excellent. Took off one star as the Family suite was not really a suite but two connecting rooms would have given 4.5 if possible.
8
Lynda
29. Okt. 2025
·
Aufenthalt am 3 Nächte
Room was a little dated and worn. Staff were excellent.
Room was a little dated and worn. Staff were excellent.
8
ahmed
30. Sept. 2025
·
Aufenthalt am 2 Nächte
Clean room but given a balcony that literally was the view of the snack bar…. Probably worse view possible at the hotel and they told me no other rooms were available for my stay. Room 476 to be specific try to avoid if you want to actually sit in your balcony. Only one elevator was working in the side of the hotel I was on. Had to take the stairs if I didn’t want to wait 5 minutes. Everything else was perfect other than you have to pay 35% service fee if you try to use your resort credits so skip out on the resort credits if you decide you just want to relax
Clean room but given a balcony that literally was the view of the snack bar…. Probably worse view possible at the hotel and they told me no other rooms were available for my stay. Room 476 to be specific try to avoid if you want to actually sit in your balcony. Only one elevator was working in the side of the hotel I was on. Had to take the stairs if I didn’t want to wait 5 minutes. Everything else was perfect other than you have to pay 35% service fee if you try to use your resort credits so skip out on the resort credits if you decide you just want to relax
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Das Personal wird weithin als freundlich, aufmerksam und professionell gelobt, insbesondere das Concierge- und Poolteam. Viele Bewertungen kritisieren jedoch den anhaltende Druck beim Verkauf von Mitgliedschaften, und einige berichten von langsamen oder chaotischen Check-ins und unhilfsbereiten Interaktionen an der Rezeption.
Ähnliche Gästebewertungen
2
Rason Anesu
2. Juni 2025
·
Aufenthalt am 3 Nächte
Nothing terrible front desk staff
Nothing terrible front desk staff
8
Michael
22. Okt. 2025
·
Aufenthalt am 5 Nächte
Loved everything except the portion where they offer discounts to sit a speak to someone to offer a vacation club. NO MEANS NO not well how about this or can you afford that NOOOOO. Extremely pushy and didn’t make the hotel look good at all
Loved everything except the portion where they offer discounts to sit a speak to someone to offer a vacation club. NO MEANS NO not well how about this or can you afford that NOOOOO. Extremely pushy and didn’t make the hotel look good at all
2
Rason
2. Juni 2025
·
Aufenthalt am 1 Nacht
The check in stafff and managers were terrible and unaccomdating
The check in stafff and managers were terrible and unaccomdating
4
Shawn
29. Juli 2025
·
Aufenthalt am 3 Nächte
Disappointed and Misled: A Review of Hard Rock Hotel Cancun My recent stay at Hard Rock Cancun was a string of disappointments wrapped in a sales pitch. From the moment we arrived, the staff asked if it was our first time—only to pass us off to someone offering “free amenities” in exchange for attending a breakfast presentation. What followed felt more like a timeshare ambush than hospitality. The breakfast, marketed as part of our welcome experience, resembled a subpar Holiday Inn buffet. We were seated with a representative who asked intrusive questions about our family, travel spending, and lifestyle—all clearly aimed at data collection. From there, we were escorted around the property with the goal of locating an elusive “club member” to vouch for the experience. Spoiler: no such member was found. Eventually, we were taken to view a suite with inflated pricing—followed by a bait-and-switch comparison showing what it would cost if we joined their program. The finale involved a manager behind a malfunctioning door attempting to close the deal. It felt more like being hustled than hosted. Beyond the aggressive pitch, the room itself had issues. The jacuzzi we were excited to use produced dirty, dark brown bubbles (video attached). Elevators were rundown, poorly ventilated, and uncomfortably hot. And Toro, the restaurant we dined at our final night, featured dated décor with worn purple carpeting—hardly the upscale vibe Hard Rock promotes.
Disappointed and Misled: A Review of Hard Rock Hotel Cancun My recent stay at Hard Rock Cancun was a string of disappointments wrapped in a sales pitch. From the moment we arrived, the staff asked if it was our first time—only to pass us off to someone offering “free amenities” in exchange for attending a breakfast presentation. What followed felt more like a timeshare ambush than hospitality. The breakfast, marketed as part of our welcome experience, resembled a subpar Holiday Inn buffet. We were seated with a representative who asked intrusive questions about our family, travel spending, and lifestyle—all clearly aimed at data collection. From there, we were escorted around the property with the goal of locating an elusive “club member” to vouch for the experience. Spoiler: no such member was found. Eventually, we were taken to view a suite with inflated pricing—followed by a bait-and-switch comparison showing what it would cost if we joined their program. The finale involved a manager behind a malfunctioning door attempting to close the deal. It felt more like being hustled than hosted. Beyond the aggressive pitch, the room itself had issues. The jacuzzi we were excited to use produced dirty, dark brown bubbles (video attached). Elevators were rundown, poorly ventilated, and uncomfortably hot. And Toro, the restaurant we dined at our final night, featured dated décor with worn purple carpeting—hardly the upscale vibe Hard Rock promotes.
10
sahar
13. Nov. 2025
·
Aufenthalt am 4 Nächte
All of the staff at the Hard Rock Hotel were incredibly kind and welcoming, but Jesus at the concierge desk truly stood out. He was consistently helpful, patient, and genuinely thoughtful, always ready to guide us with anything we needed throughout our stay. His warm attitude made everything easier and added an extra touch of comfort to our trip. We also tried several restaurants at the hotel, and Frida was by far the best. The food, atmosphere, and service there were on another level compared to the others. Overall, the whole team was wonderful, but Jesus was really a great one—someone who made our experience even better. We’re truly grateful for all his help!
All of the staff at the Hard Rock Hotel were incredibly kind and welcoming, but Jesus at the concierge desk truly stood out. He was consistently helpful, patient, and genuinely thoughtful, always ready to guide us with anything we needed throughout our stay. His warm attitude made everything easier and added an extra touch of comfort to our trip. We also tried several restaurants at the hotel, and Frida was by far the best. The food, atmosphere, and service there were on another level compared to the others. Overall, the whole team was wonderful, but Jesus was really a great one—someone who made our experience even better. We’re truly grateful for all his help!
10
Anuj Naresh
28. Nov. 2025
·
Aufenthalt am 7 Nächte
Professional staff and service was great :)
Professional staff and service was great :)
6
NANCY
12. Feb. 2025
·
Aufenthalt am 3 Nächte
My top complaint, the staff is so pushy about trying to get you to sign up for their membership program.I tried to skip the meeting and the gentlemen who signed us up came to look for us on the beach to reschedule the meeting!! That is after they called our room at 8:30 in the morning on a Saturday! He also contacted my cell phone, it was borderline harassment which I didn’t appreciate. We kindly tried to decline the meeting, didn’t want to take any of the perks they offered but reluctantly we rescheduled for Sunday at 8 AM. We met the rep and I immediately told him I wasn’t purchasing anything so if we can get it over with as quickly as possible that would be great. It was a lot of information to take in which wasn’t so clear, it also costs a lot of money definitely out of my league. After telling our main guy no I wasn’t interested, he brought in a back up to try and change our minds; then after him came someone else! Once I told them I wasn’t giving a a $1, repeatedly, they let us go. It was awkward and uncomfortable. Then we were instructed to take our forms and go claim our gift which was a day bed on the beach, these beds are placed furthest from the water. We finally just were glad to leave and escape them we didn’t even claim the “gift.” Then when you check out another man tries to sell you something similar. Had to forcefully repeatedly tell the man no, again. This location is also very small, would never go back. Didn’t experience this in HR Punta Cana.
My top complaint, the staff is so pushy about trying to get you to sign up for their membership program.I tried to skip the meeting and the gentlemen who signed us up came to look for us on the beach to reschedule the meeting!! That is after they called our room at 8:30 in the morning on a Saturday! He also contacted my cell phone, it was borderline harassment which I didn’t appreciate. We kindly tried to decline the meeting, didn’t want to take any of the perks they offered but reluctantly we rescheduled for Sunday at 8 AM. We met the rep and I immediately told him I wasn’t purchasing anything so if we can get it over with as quickly as possible that would be great. It was a lot of information to take in which wasn’t so clear, it also costs a lot of money definitely out of my league. After telling our main guy no I wasn’t interested, he brought in a back up to try and change our minds; then after him came someone else! Once I told them I wasn’t giving a a $1, repeatedly, they let us go. It was awkward and uncomfortable. Then we were instructed to take our forms and go claim our gift which was a day bed on the beach, these beds are placed furthest from the water. We finally just were glad to leave and escape them we didn’t even claim the “gift.” Then when you check out another man tries to sell you something similar. Had to forcefully repeatedly tell the man no, again. This location is also very small, would never go back. Didn’t experience this in HR Punta Cana.
8
Zaid
27. Juni 2025
·
Aufenthalt am 5 Nächte
We truly enjoyed our vacation at the resort; however, we were bothered by persistent pressure from the membership staff. From the very first day, a representative approached us, trying to sell spa and beauty salon services—encouraging us to use our $200 resort credit. We politely explained that we weren’t interested and simply wanted to relax and enjoy our stay. Despite our refusal, she continued to push other offers, including a dolphin swim experience. After we firmly declined, she abruptly led us to the elevator and walked away without showing us to our room. That felt quite rude and unprofessional, as it seemed her attitude changed only because we didn’t accept her offers. The following day, we received another call urging us to use our resort credit, which we again declined. Eventually, another staff member offered us a $200 store credit in exchange for attending a "VIP breakfast"—clearly tied to a timeshare presentation. Although we initially agreed, I canceled the appointment the next day. Even after that, another representative approached us, and again, we declined. On our final attempt to enjoy breakfast at Toro, yet another staff member tried to engage us. This persistent sales pressure was the only downside to an otherwise enjoyable resort experience. Bottom line: I understand the resort makes money from memberships and timeshare sales—but once we clearly said "no" and showed no interest, they should have respectfully backed off. This persistent pressure was th
We truly enjoyed our vacation at the resort; however, we were bothered by persistent pressure from the membership staff. From the very first day, a representative approached us, trying to sell spa and beauty salon services—encouraging us to use our $200 resort credit. We politely explained that we weren’t interested and simply wanted to relax and enjoy our stay. Despite our refusal, she continued to push other offers, including a dolphin swim experience. After we firmly declined, she abruptly led us to the elevator and walked away without showing us to our room. That felt quite rude and unprofessional, as it seemed her attitude changed only because we didn’t accept her offers. The following day, we received another call urging us to use our resort credit, which we again declined. Eventually, another staff member offered us a $200 store credit in exchange for attending a "VIP breakfast"—clearly tied to a timeshare presentation. Although we initially agreed, I canceled the appointment the next day. Even after that, another representative approached us, and again, we declined. On our final attempt to enjoy breakfast at Toro, yet another staff member tried to engage us. This persistent sales pressure was the only downside to an otherwise enjoyable resort experience. Bottom line: I understand the resort makes money from memberships and timeshare sales—but once we clearly said "no" and showed no interest, they should have respectfully backed off. This persistent pressure was th
10
Amer
12. Nov. 2025
·
Aufenthalt am 3 Nächte
The resort was clean and has many fun areas to hang out. The staff was friendly and the rooms were always clean.
The resort was clean and has many fun areas to hang out. The staff was friendly and the rooms were always clean.
10
Jorge Arturo
11. Apr. 2025
·
Aufenthalt am 3 Nächte
Staff was excellent. Made sure you had everything you needed and checked up on you regularly to ensure your stay was going good. Definitely recommend to anyone
Staff was excellent. Made sure you had everything you needed and checked up on you regularly to ensure your stay was going good. Definitely recommend to anyone
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Standort
Die Strandlage in der Hotelzone wird geschätzt, mit einfachem Zugang zum Flughafen und zu den Sehenswürdigkeiten der Umgebung.
Ähnliche Gästebewertungen
10
GUILLERMO
20. Nov. 2024
·
Aufenthalt am 4 Nächte
Es un hotel cómodo con excelente ambiente y ubicación en la zona hotelera
Es un hotel cómodo con excelente ambiente y ubicación en la zona hotelera
8
Tyler John
11. Juni 2025
·
Aufenthalt am 5 Nächte
Good property, know what you’re going for. It’s a bit smaller than other hard rocks, which isn’t a bad thing (for us). Food had some hidden gems which were great, but also a few let downs. Pools were lively and fun. The beach was one partial letdown, as it was very narrow, and filled with seaweed.
Good property, know what you’re going for. It’s a bit smaller than other hard rocks, which isn’t a bad thing (for us). Food had some hidden gems which were great, but also a few let downs. Pools were lively and fun. The beach was one partial letdown, as it was very narrow, and filled with seaweed.
10
Yendris
4. Feb. 2025
·
Aufenthalt am 1 Nacht
Perfect location
Perfect location
10
Toni
28. Mai 2025
·
Aufenthalt am 2 Nächte
Everything all inclusive property is beautiful excellent location friendly & courtesy staff.
Everything all inclusive property is beautiful excellent location friendly & courtesy staff.
10
Azalea
15. Mai 2025
·
Aufenthalt am 6 Nächte
Great location
Great location
10
PRANNAY REDDY
24. Aug. 2025
·
Aufenthalt am 2 Nächte
Good all inclusive property. There was sea weed when I visited the beach during August so check in advance. The property has a weekly schedule of activities and an amazing pool. It is both family and adult friendly.
Good all inclusive property. There was sea weed when I visited the beach during August so check in advance. The property has a weekly schedule of activities and an amazing pool. It is both family and adult friendly.
10
Chantal
20. März 2025
·
Aufenthalt am 7 Nächte
Very friendly staff and beautiful beach.
Very friendly staff and beautiful beach.
10
Athir
13. Juli 2025
·
Aufenthalt am 5 Nächte
Dry nice location and nice weather and friendly staff
Dry nice location and nice weather and friendly staff
8
Tim
17. März 2025
·
Aufenthalt am 2 Nächte
Excellent stay not worth all the money paid we paid for.
Excellent stay not worth all the money paid we paid for.
8
Boise
5. Juni 2025
·
Aufenthalt am 4 Nächte
Great location, great time
Great location, great time
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gastronomie
Restaurants wie Toro, Zen und das italienische Lokal erhalten Komplimente, und Poolsnacks sind beliebt, aber viele bemängeln durchschnittliche oder eintönige Buffets, begrenzte vegetarische Optionen, heiße Speiseräume während Klimaanlagenausfällen sowie lange Wartezeiten oder verwirrende Reservierungen. Einige Gäste berichteten von Magen-Darm-Erkrankungen.
Ähnliche Gästebewertungen
10
Betty
17. Nov. 2025
·
Aufenthalt am 4 Nächte
Food was excellent
Food was excellent
10
Amardeep
29. Sept. 2025
·
Aufenthalt am 3 Nächte
The rooms were clean. The staff was amazing. The beach view was really good. The only thing I didn’t like was the food options in the buffet. It was very limited. I think out of all the restaurants I liked the breakfast and Zen for dinner. The pizza shop and the fries were so good and fresh.
The rooms were clean. The staff was amazing. The beach view was really good. The only thing I didn’t like was the food options in the buffet. It was very limited. I think out of all the restaurants I liked the breakfast and Zen for dinner. The pizza shop and the fries were so good and fresh.
6
Harangeljit K
13. Nov. 2025
·
Aufenthalt am 7 Nächte
The room was somewhat updated but it lacked drawers to put clothing in. The double sink and mirror are perfect for two ppl getting ready at the same Time. Jacuzzi in the middle of the room is kinda pointless unless you’re a couple. The view from the ocean front was amazing. It was a hit or miss with bar staff at the pool bar. Our waiters at dinner and breakfast were very friendly and efficient. Staff in general very nice. The time share staff were very push that at one point needed to hang up on them after they would not take no for an answer. If you want to do an excursion might be worth doing the time share and negotiate the perks they give you. We were offered a free cenotes, and Chichen Itza tour eventually. The best restaurants in order are Italian, seafood, and Japanese. The buffet was nothing special. The mid day tacos were always fresh and amazing. Over all the resort was nice, entertainment was hype, and not a big walk to get to one side or the other. Beach was so nice and no seaweed when we arrived and when it did come in was cleaned up immediately. Daily cleaning was okay, if you did not leave room before they came you had to call them to come clean and restock. Bars and hard liquor shut down at 1am which sucks if he wanted to keep going. Only beer in the room no hard liquor.
The room was somewhat updated but it lacked drawers to put clothing in. The double sink and mirror are perfect for two ppl getting ready at the same Time. Jacuzzi in the middle of the room is kinda pointless unless you’re a couple. The view from the ocean front was amazing. It was a hit or miss with bar staff at the pool bar. Our waiters at dinner and breakfast were very friendly and efficient. Staff in general very nice. The time share staff were very push that at one point needed to hang up on them after they would not take no for an answer. If you want to do an excursion might be worth doing the time share and negotiate the perks they give you. We were offered a free cenotes, and Chichen Itza tour eventually. The best restaurants in order are Italian, seafood, and Japanese. The buffet was nothing special. The mid day tacos were always fresh and amazing. Over all the resort was nice, entertainment was hype, and not a big walk to get to one side or the other. Beach was so nice and no seaweed when we arrived and when it did come in was cleaned up immediately. Daily cleaning was okay, if you did not leave room before they came you had to call them to come clean and restock. Bars and hard liquor shut down at 1am which sucks if he wanted to keep going. Only beer in the room no hard liquor.
2
Raymond
10. Okt. 2025
·
Aufenthalt am 5 Nächte
Customer service was great. Food was not the best. Needs variety. On our laat night, my 7 year old got food positioning from the restaurant Zen. Hotel said I was lying about it and saud my son probably ate something outside the hotel. I told them we were in the hotel all day and to check their cameras, but they still said I was lying. Hotel didn't want to take any accountability. I had to call the hotel doctor and that ended costing $200 dollars, plus $100 in medications. Definitely not going back.
Customer service was great. Food was not the best. Needs variety. On our laat night, my 7 year old got food positioning from the restaurant Zen. Hotel said I was lying about it and saud my son probably ate something outside the hotel. I told them we were in the hotel all day and to check their cameras, but they still said I was lying. Hotel didn't want to take any accountability. I had to call the hotel doctor and that ended costing $200 dollars, plus $100 in medications. Definitely not going back.
6
Daniel
17. Aug. 2025
·
Aufenthalt am 4 Nächte
The staff at Hard Rock Hotel Cancun were great—very friendly and welcoming. The food was okay overall. Lunch was solid with classic options like pizza and burgers, and the seafood was a nice touch. Dinner had great restaurant choices, but be prepared to wait 1–2 hours during peak times. Breakfast was the weakest meal, and the dining area was always hot and uncomfortable. The Roxity Kids Club was the highlight for us. Being able to drop off our 4-year-old gave us some quality time to relax as a couple, and our child really enjoyed it. Abby and Andy were awesome host and deserve recognition. Big downside: the timeshare sales pressure. From check-in to check-out, we were constantly approached. It was extremely persistent and made us uncomfortable. Sadly, this alone would stop us from coming back.
The staff at Hard Rock Hotel Cancun were great—very friendly and welcoming. The food was okay overall. Lunch was solid with classic options like pizza and burgers, and the seafood was a nice touch. Dinner had great restaurant choices, but be prepared to wait 1–2 hours during peak times. Breakfast was the weakest meal, and the dining area was always hot and uncomfortable. The Roxity Kids Club was the highlight for us. Being able to drop off our 4-year-old gave us some quality time to relax as a couple, and our child really enjoyed it. Abby and Andy were awesome host and deserve recognition. Big downside: the timeshare sales pressure. From check-in to check-out, we were constantly approached. It was extremely persistent and made us uncomfortable. Sadly, this alone would stop us from coming back.
8
Tia
25. Mai 2025
·
Aufenthalt am 7 Nächte
The staff is fantastic, the drinks are top shelf, the pool is so fun. The property itself is a bit tired. They also need to make the steakhouse and Italian restaurants reservation bc you have to sit two hours for a table.
The staff is fantastic, the drinks are top shelf, the pool is so fun. The property itself is a bit tired. They also need to make the steakhouse and Italian restaurants reservation bc you have to sit two hours for a table.
8
Juliana Morales and Julio
28. Nov. 2025
·
Aufenthalt am 4 Nächte
The hotel is good. You get what you paid. We had 2 problems. 1) One of us got food poisoning after eating a seafood soup at Isla (one of their restaurants onsite. We never left the hotel). 2) We made the mistake to go to one of these meetings where they try to sell you vacation packages (the company's name is Legendary). The first two individuals we dealt with were very nice, but then when it comes to the next in command who tried you to commit to packages, the experience was horrible and overwhelming. They push you to sign something. They stress you out, and they try you to sign a very expensive commitment on the spot. We were willing to listen to them and see opportunities for future vacations, but all they did was to stress us out and ruining our day. I understand their job is to sell, but they need to be more conscious of people's time and vacation. We said NO repeatedly, and they kept on sending us more people to commit. You need to understand the meaning of NO, and just leave people alone. Don't be tricked by these people. You are offered gifts. We got a couple, but they are not worth it, and you still need to paid for stuff at some point when enjoying those gifts. Just to be clear, the problem were the supervisors or managers. The other individuals involved were very nice.
The hotel is good. You get what you paid. We had 2 problems. 1) One of us got food poisoning after eating a seafood soup at Isla (one of their restaurants onsite. We never left the hotel). 2) We made the mistake to go to one of these meetings where they try to sell you vacation packages (the company's name is Legendary). The first two individuals we dealt with were very nice, but then when it comes to the next in command who tried you to commit to packages, the experience was horrible and overwhelming. They push you to sign something. They stress you out, and they try you to sign a very expensive commitment on the spot. We were willing to listen to them and see opportunities for future vacations, but all they did was to stress us out and ruining our day. I understand their job is to sell, but they need to be more conscious of people's time and vacation. We said NO repeatedly, and they kept on sending us more people to commit. You need to understand the meaning of NO, and just leave people alone. Don't be tricked by these people. You are offered gifts. We got a couple, but they are not worth it, and you still need to paid for stuff at some point when enjoying those gifts. Just to be clear, the problem were the supervisors or managers. The other individuals involved were very nice.
8
Fernando
22. Juni 2025
·
Aufenthalt am 7 Nächte
Bom hotel, mas já precisando de uma renovação. Bebidas e comidas de nível bom, mas nada especial. Melhor parte pra mim foi o café da manhã. Mesmo ainda fora da alta temporada as piscinas e restaurantes ficam lotados, especialmente no jantar. E dizem que não fazem reserva para os restaurantes como se fosse algo bom, mas a realidade é que todo dia vc enfrenta fila de até 1h30 pra conseguir mesa, principalmente no Toro. Achei isso uma falha grave no sistema all inclusive. Acabamos optando por jantar fora alguns dias. O hotel Não é para quem gosta de ficar na praia. Mar muito forte e cheio de sargaço, ao ponto de cheirar mal. Só conseguimos ir no mar 1 dia dos 7 que estivemos lá. Atmosfera geral do hotel é de festa o tempo todo, o que pode ser positivo ou negativo a depender do propósito da viagem. Experiência no geral não foi ruim, mas acho que não voltaria.
Bom hotel, mas já precisando de uma renovação. Bebidas e comidas de nível bom, mas nada especial. Melhor parte pra mim foi o café da manhã. Mesmo ainda fora da alta temporada as piscinas e restaurantes ficam lotados, especialmente no jantar. E dizem que não fazem reserva para os restaurantes como se fosse algo bom, mas a realidade é que todo dia vc enfrenta fila de até 1h30 pra conseguir mesa, principalmente no Toro. Achei isso uma falha grave no sistema all inclusive. Acabamos optando por jantar fora alguns dias. O hotel Não é para quem gosta de ficar na praia. Mar muito forte e cheio de sargaço, ao ponto de cheirar mal. Só conseguimos ir no mar 1 dia dos 7 que estivemos lá. Atmosfera geral do hotel é de festa o tempo todo, o que pode ser positivo ou negativo a depender do propósito da viagem. Experiência no geral não foi ruim, mas acho que não voltaria.
6
Perdip
12. Nov. 2025
·
Aufenthalt am 4 Nächte
The service was terrible, staff are not accommodating and can be rude, esp at the front desk and poolside. The resort itself is nice and small. The restaurants are decent, but buffet was terrible - limited selection of food and the same options every day. All in all, not what I was would expect from a hard rock brand.
The service was terrible, staff are not accommodating and can be rude, esp at the front desk and poolside. The resort itself is nice and small. The restaurants are decent, but buffet was terrible - limited selection of food and the same options every day. All in all, not what I was would expect from a hard rock brand.
4
Juan
16. Nov. 2025
·
Aufenthalt am 5 Nächte
Construction crews making noise and smelling of chemicals. Only one elevator working making it a safety hazard in case of a fire evacuation. Workers need more supervision when it comes to preparing meals, for instance the steaks were salty, Hard Rock Cancún is not a five star hotel anymore.
Construction crews making noise and smelling of chemicals. Only one elevator working making it a safety hazard in case of a fire evacuation. Workers need more supervision when it comes to preparing meals, for instance the steaks were salty, Hard Rock Cancún is not a five star hotel anymore.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
6
Daniel
11. Okt. 2025
·
Aufenthalt am 4 Nächte
Ddddd
Ddddd
10
Carlos Arturo
18. Mai 2024
·
Aufenthalt am 2 Nächte
Fun
Fun
6
EDUARDO DE
vor 3 Wochen
·
Aufenthalt am 7 Nächte
O hotel está bastante antigo e com instalações visivelmente degradadas. Somos uma família de três pessoas, incluindo um adolescente, e a acomodação não atendeu às expectativas para esse perfil de hospedagem. Tivemos que trocar de quarto porque o banheiro ficou sem abastecimento de água, e fomos realocados para um quarto com uma vista inferior à do anterior. No novo quarto, o banheiro entupiu duas vezes durante a estadia. Em ambos os quartos havia duas camas de casal pequenas, com aproximadamente 1,30 m de largura cada, o que não é adequado para acomodar confortavelmente dois adultos. Para uma família de três pessoas, a configuração dos quartos mostrou-se ainda mais limitada, ficando muito abaixo do padrão esperado para um hotel classificado como 5 estrelas. A alimentação era satisfatória e o atendimento dos funcionários foi excelente durante toda a estadia. No entanto, devido às condições das instalações e aos problemas enfrentados, não voltaria a me hospedar neste hotel.
O hotel está bastante antigo e com instalações visivelmente degradadas. Somos uma família de três pessoas, incluindo um adolescente, e a acomodação não atendeu às expectativas para esse perfil de hospedagem. Tivemos que trocar de quarto porque o banheiro ficou sem abastecimento de água, e fomos realocados para um quarto com uma vista inferior à do anterior. No novo quarto, o banheiro entupiu duas vezes durante a estadia. Em ambos os quartos havia duas camas de casal pequenas, com aproximadamente 1,30 m de largura cada, o que não é adequado para acomodar confortavelmente dois adultos. Para uma família de três pessoas, a configuração dos quartos mostrou-se ainda mais limitada, ficando muito abaixo do padrão esperado para um hotel classificado como 5 estrelas. A alimentação era satisfatória e o atendimento dos funcionários foi excelente durante toda a estadia. No entanto, devido às condições das instalações e aos problemas enfrentados, não voltaria a me hospedar neste hotel.
10
CRISTOPHER
10. Aug. 2026
·
Aufenthalt am 3 Nächte
Maravilloso todo! Todo el personal desde que llegas hasta que te vas es súper amable, siempre con sonrisa. Excelente música en vivo en cada rincón del hotel (shows, bar, alberca, etc) El servicio en cada restaurante es increíble. En el TORO: Chac Gray José Alma Angel Jorge Mike Montores Josselyn Willma William En la ISLA: Alma y Carlos César De verdad hay que mencionarlos porque te tratan excelente.
Maravilloso todo! Todo el personal desde que llegas hasta que te vas es súper amable, siempre con sonrisa. Excelente música en vivo en cada rincón del hotel (shows, bar, alberca, etc) El servicio en cada restaurante es increíble. En el TORO: Chac Gray José Alma Angel Jorge Mike Montores Josselyn Willma William En la ISLA: Alma y Carlos César De verdad hay que mencionarlos porque te tratan excelente.
10
Flavio
1. Aug. 2026
·
Aufenthalt am 7 Nächte
Serviço impecável e muito boa comida!
Serviço impecável e muito boa comida!
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 00:00
Vor 12:00
Kaution
Sie müssen für diese Unterkunft eine Kaution bezahlen, die vollständig zurückerstattet werden kann.
Mehr anzeigenOptionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Wann ist die beste Reisezeit für den Hard Rock Hotel Cancun - All Inclusive, um weniger Andrang zu haben?
Die ruhigste Zeit im Hard Rock Hotel Cancun - All Inclusive in Cancun ist im August, wenn die Nachfrage am geringsten ist. Die Besucherzahlen steigen im Herbst und erreichen im November ihren Höhepunkt. Planen Sie dann mit mehr Trubel und volleren Einrichtungen.
In welchem Monat sind die Zimmerpreise im Hard Rock Hotel Cancun - All Inclusive am niedrigsten?
September ist der günstigste Monat für einen Aufenthalt im Hard Rock Hotel Cancun - All Inclusive in Cancun, mit einem Durchschnittspreis von etwa 447 $ pro Nacht. Juli ist der teuerste Monat, mit einem Durchschnitt von 800 $ pro Nacht, obwohl August der ruhigste Monat für Besucher ist, nicht der günstigste.
Wie vergleichen sich die Preise des Hard Rock Hotel Cancun - All Inclusive mit denen anderer Hotels in Cancun?
Das Hard Rock Hotel Cancun - All Inclusive in Cancun ist günstiger als 6 von 19 vergleichbaren Hotels in der Umgebung und hat einen typischen Medianpreis von 472 $ pro Nacht gegenüber etwa 396 $ für ähnliche Hotels in Cancun.
Welche Sehenswürdigkeiten und Reisenden-Typen sind für den Hard Rock Hotel Cancun - All Inclusive am besten geeignet?
Das Hard Rock Hotel Cancun - All Inclusive in Cancun liegt in Quintana Roo in der Nähe der Lagune Nichupté, des Strandes Ballenas und des Einkaufszentrums La Isla. Es ist ideal für Familien und Paare, die Zugang zum Strand und einen luxuriösen Resort-Flair wünschen. Die Lage ist auch für Gäste geeignet, die Golf, Spa-Entspannung und einfachen Zugang zu lokalen Museen und Einkaufsmöglichkeiten suchen.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-18: 1973.7168901184082USD
- 2026-09-19: 1973.7168901184082USD
- 2026-09-20: 1931.4682076843262USD
- 2026-09-21: 1933.4059081298828USD
- 2026-09-22: 1947.8718659667968USD
- 2026-09-23: 1984.889472113037USD
- 2026-09-24: 1989.4377343322753USD
- 2026-09-25: 2040.915971496582USD
- 2026-09-26: 2316.8962131225585USD
- 2026-09-27: 2002.8118344848633USD
- 2026-09-28: 2091.255671221924USD
- 2026-09-29: 1950.7546562194823USD
- 2026-09-30: NO DATA
- 2026-10-01: 2131.7364105163574USD
- 2026-10-02: 2074.402597644043USD
- 2026-10-03: 2148.0203555541993USD
- 2026-10-04: NO DATA
- 2026-10-05: NO DATA
- 2026-10-06: 2705.091781311035USD
- 2026-10-07: NO DATA
- 2026-10-08: 2105.150538006592USD
- 2026-10-09: NO DATA
- 2026-10-10: 2285.7218468933106USD
- 2026-10-11: NO DATA
- 2026-10-12: NO DATA
- 2026-10-13: 1994.6891366394043USD
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: 2527.21247845459USD
- 2026-10-17: 2671.42180045166USD
- 2026-10-18: NO DATA
- 2026-10-19: 1988.1778014953613USD
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: 2156.602841973877USD
- 2026-10-25: 2295.2644223205566USD
- 2026-10-26: 2439.577617285156USD
- 2026-10-27: NO DATA
- 2026-10-28: 2481.452861682129USD
- 2026-10-29: 2182.324928753662USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 2123.6130117736816USD
- 2026-11-09: 2536.358346057129USD
- 2026-11-10: 2473.418056347656USD
- 2026-11-11: 2533.6800776123046USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: 2743.927094299316USD
- 2026-11-15: 2569.837122155762USD
- 2026-11-16: 2370.402706652832USD
- 2026-11-17: 1975.1555517456054USD
- 2026-11-18: 2215.9388378356934USD
Es wird ein Transferservice vom Flughafen angeboten (eventuell gegen Gebühr). Bitte teile der Unterkunft dazu vor der Anreise deine Ankunftszeit mit. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung. Bitte setz dich im Voraus mit der Unterkunft in Verbindung, wenn du eine Anreise nach 00:00 Uhr planst. Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt. Beim Check-in ist für jeden Gast (einschließlich Kinder) die Vorlage eines gültigen amtlichen Lichtbildausweises erforderlich.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
Sie müssen die folgende Kaution bezahlen, die vollständig zurückerstattet werden kann.
Kaution für Schäden: 100 USD pro Nacht
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten und Debitkarten; Bargeld wird nicht akzeptiert.
- Diese Unterkunft behält sich das Recht vor, für die Kreditkarte des Gastes vor der Anreise eine Vorab-Autorisierung durchzuführen.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Rauchmelder ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
- In dieser Unterkunft sind Haustiere nur in bestimmten Zimmern erlaubt. Daneben sind noch weitere Einschränkungen in Bezug auf Haustiere zu beachten (zusätzlich anfallende Kosten sind im Abschnitt „Gebühren“ aufgeführt). Die Mitnahme eines Haustieres muss grundsätzlich direkt mit der Unterkunft abgeklärt werden. Die Kontaktinformationen findest du auf der Buchungsbestätigung.
- Gebühr für den Flughafentransfer: 34 USD pro Person (Hin- und Rückfahrkarte)
- Gebühr für Haustiere: 150 USD pro Haustier, pro Woche
- Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Parkservice
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Whirlpool/Jacuzzi
Massage
Spa & Wellness Center
Friseur/Schönheitssalon
Körperanwendungen
Gesichtsanwendungen
Kinder-Club
Pool-Bar
Frühstück auf dem Zimmer
Familienzimmer
Beach Sun Loungers
Pool eingezäunt
Snack Bar/Deli
Wheelchair Accessible (Limited)
Dienstleistungen
Informationsschalter für Ausflüge
Chemische Reinigung
Babysitting/Kinderbetreuung
Reinigung
Bankett-Ausstattung
Geldautomat
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Schnelles Ein- und Auschecken
24-Hour Front Desk
Concierge Services
Lockers Available
Aktivitäten
Pool
Tennisplätze
Privatstrand
Garten
Golfplatz (in der Nähe)
Strand (in der Nähe)
Karaoke
Billard
Spielplatz
Kinderpool
Pool im Freien
Live-Musik
Evening Entertainment
Pool (Infinity)
Gartenmöbel
Pool (Seasonal Outdoor)
Tischtennis
Terrasse
Fitness Center (nearby)
Parkmöglichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Parkservice
Kostenfreies Parken
Parking (Limited)
Parking Onsite
Internet
Kostenloses W-LAN