Name: Mercure Ponta Delgada Azores
Address: Rua Machado dos Santos 82, São Sebastião, Ponta Delgada, Portugal, Ponta Delgada, Azores, Portugal
Rating: 9.77

Guest reviews

9.8

Exceptional

Based on 28 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Mercure Ponta Delgada Azores, travelers consistently praise the welcoming, helpful staff and the central, walkable location, while highlighting the hotel’s clean, contemporary spaces across common areas and rooms and overall pleasant atmosphere.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

John

17 Jan 2026

·

Stayed 3 nights

Our experience at the hotel was fabulous. The staff are all so friendly and welcoming. I can say I didn't encounter any staff who weren't great. The room was spotless and a good size. Our balcony overlooked downtown and the harbour beyond. The breakfast included fruit, cheese and bread along with items such as omelettes cooked to order. We also, enjoyed our stop at the bar/restaurant. Overall, a very enjoyable visit to Ponta Delgada. We would definitely stay at this hotel again.

10

Jeffrey

25 Nov 2025

·

Stayed 2 nights

Excellent staff, especially the masseuse. They all bent over backwards to ensure we had the best time!!

10

Mark

28 Oct 2025

·

Stayed 6 nights

Every member of the staff was friendly and helpful.

10

Mike

27 Oct 2025

·

Stayed 7 nights

Fantastic stay. Staff is amazing. Youre going to ponta delgada...the mercure is where you want to stay. Downtown location is great for all restaurant and walk everywhere.

10

Alicia

1 Oct 2025

·

Stayed 1 night

The hotel itself was great - beautiful rooms, the comfiest beds, the pool area was perfect! Carina was fabulous - though we were only there for a night in between islands, she helped make our transition smooth and stress free! The location was awesome and in walking distance to the attractions too. My only regret was that we only had one night here. We will be back!

Rua Machado dos Santos 82, São Sebastião, Ponta Delgada, Portugal

Location

With a stay at Mercure Ponta Delgada Azores, you'll be centrally located in Ponta Delgada, steps from Ponta Delgada City Gates and within a 5-minute walk of Santuário do Senhor Santo Cristo dos Milagres. This hotel is 0.4 mi (0.7 km) from Ponta Delgada Marina and 0.6 mi (0.9 km) from University of the Azores.

Sinagoga Sahar Hassamain(0.1 Miles)

Ponta Delgada City Gates(0.1 Miles)

Ponta Delgada City Hall(0.1 Miles)

Bell Tower(0.1 Miles)

Igreja Matriz de São Sebastião(0.1 Miles)

College Jesuit Church(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

The hotel is centrally located in Ponta Delgada, steps from Ponta Delgada City Gates and within a 5-minute walk of Santuário do Senhor Santo Cristo dos Milagres. It is 0.4 mi from Ponta Delgada Marina and 0.6 mi from University of the Azores.

The hotel features both an indoor and outdoor pool, including a heated outdoor pool. The operational hours are not specified, and the outdoor pool is seasonal.

Children are allowed at the property, and specific age policies for free stays are not mentioned.

Mercure Ponta Delgada Azores

Amenities

Property description

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