Delta Hotels by Marriott Colchester

Bar prices was very expensive

Really disappointed with parking charge. Gym is a little cramped and aged. Breakfast was nice and staff all attentive.

Parking cost additional £10/day and pool was across the road which wasn’t clear on booking . Otherwise good stay

It was a nice hotel but our stay was impacted by the pool closure as we had specifically booked the hotel for the use of the pool and were not informed before our stay that it would be closed. If this wasn’t the case we wouldn’t have a bad thing to say

From checking in to checking out, I can’t fault the staff and the hotel in terms of service. The room was immaculate and love the bathroom decor. Only gripe is the £8 parking, for those staying a night at the hotel it should be free in my opinion or at least half rate.

The hotel and staff were amazing but the gym and pool facilities have definitely seen better days

The swimming pool was not functioning and we were not told prior to check in or at check in. That was the main reason for our stay.

Bedrooms are outstanding Check in staff are outstanding Bar and coffee shop staff limited availability to get a drink at the bar or order food. Long wait waiting for staff to be called. Facilities, dining room and swimming pool need refurb as dated - but pool is clean.

We enjoyed our stay for three nights in spring with my family. Okay value for a large family room for four, 2x king size beds. Plus a swimming pool. Arrived 4pm, reception staff were professional, helped with our bags. The reception area has style, with marble floors, large staircase etc. For me the best looking part of the hotel. The room was modern, clean and had good facilities. Beds were comfortable. A safe, drinking water, mini fridge, iron, kettle etc. Breakfast had a good cooked selection, plus some cold. Service was good, sometimes a bit slow. The menu for lunch and dinner was ok, but we mainly went local. There are a few good local restaurants, pubs, plus sainsbury's, gardening centre, etc. We also went to Colchester zoo nearby. Hotel has sufficient parking at £8/ night, priced high in my opinion. The bar was bright, clean, staff helpful. Some items to consider. 1.The view out of our room window had a large skip and some long standing rubish. The hotel must clear this up. 2.The swimming pool has time restrictions for kids and is shared with clubs etc. We can work around this, but i didn't see it in the brochure. Plus the pool changing rooms are in a poor condition. Pool etc. was only a 3 star rating. Item 3. Cleaning or refreshing of the rooms and drinking water is only carried out when you request from reception, no daily refesh. We got drinking water from the bar, a bit of a pain to do each day. 4. Our room telephone didn't work at all, we did report first day.

Paying for parking is probably deltas way of recouping their investment buying this particular location. But unnecessary if you're paying to stay at a hotel of high standards! The pool was dirty. The gym is in need of an intense makeover.

The hotel is saved by the helpfulness of the staff but appears to run by someone who has never stayed in a business hotel, let alone managed one. On arrival you are given an A4 sheet of paper with information on it. You need this as there is no folder in the room explaining anything. Not in your room is a room service menu. You have to go to reception or the bar to get one. Come on guys, get more printed and put them in bedrooms. Not in your room is instructions on how to use the thermostat. You will need this if you need to be moved to another room because the TV doesn't work in the first one and has also been left with sticky drink stains on the desk. And if the new room is freezing cold because the heating is off. If you need any help from hotel staff you will also need your A4 sheet as this is where you will find out that the telephones in the hotel bedrooms don't work so you have to use your mobile to phone reception. You've probably spent so much time actually getting a clean room with a tv that works and with the heating on that you have missed your opportunity to go for a swim. You might not feel like one when you are standing in reception for for umpteenth time and see a succession of freezing cold, damp guests running in at the entrance and through the lobby because there is no internal connection between the hotel and the pool. 8.80 for a glass of red wine. Don't go for the cooked breakfast. Horrible, Continental amazingly good. Bathroom a highlight,

Friendly staff very unclean

We had a nice time. Rooms were comfortable and clean and breakfast was yummy.

Bedroom okay but plastic on carpets in corridors and swimming pool facilities overdue a good clean. I can’t recommend.

Great stay, very clean and friendly!

The hotel was lovely and clean. Our stay was ruined by a dog barking all morning! We had a night away from the kids first time in years - we expected a nice lay in but was woken at 7:30am by a dog continuously barking in the room opposite - it was still barking at 10:30am when we left.

Friendly staff, clean and well maintain.

Clean and modern room, excellent large bed and nice breakfast

Paying for parking is probably deltas way of recouping their investment buying this particular location. But unnecessary if you're paying to stay at a hotel of high standards! The pool was dirty. The gym is in need of an intense makeover.

Staff were lovely, no shower gel in en-suite, and breakfast food was dreadful. The breakfast food appeared to have been under the hot lamp for a few hours. The scrambled eggs were cremated as was the bacon, grilled tomato, beans and mushrooms. I had onion on the hash brown (no onion on the menu or buffet trays, so where was that from ?). All in all, not great :(

Booked in OK and given password for Internet. Had zero Internet in the room but full signal in the corridor. When I asked to be moved to a room with Internet I was told that the hotel was aware of a problem that meant there was no Internet in any executive room!!! Also, quite noisy air con and given no details as to how to adjust or turn it off! Room refurb is superb but I won't stay here again!

Lovely hotel with great breakfast. Beds very small, i was in a family room and we were quite tight

Excellent one night stay for business. Hotel appears newly renovated and was first coass

Newly refurbished rooms, very clean and tidy. Good powerful shower, AC, USB plugs.

I dont understand how in this day and age third world countries have a better wifi connection than this hotel. Wifi connected and disconnected numerous times. Couldnt even visit any websites let alone stream a video. No reception for phone calls in the room unless you go outside.

I was hugely looking forward to staying at the delta Marriott. The listing made it look amazing. Unfortunately my stay didn’t live up to my expectations. First the positives….the staff are fabulous and extremely friendly and helpful. The rooms have been renovated and are nice. Now the negatives: The google map listing ( Supplied via clicking my Expedia booking) repeatedly sends you to the wrong address….first to a housing estate in central Colchester and then to a service station on the A12. The hotel acknowledged they are aware of this issue. My next gripe was the bar area isn’t very cosy at all. It’s very much a transiant hotel….workers overnighting. My final gripe is the worst…..I had a room with interlocking doors…..I could her the woman in the next room like she was in with me….poor woman was very ill. I know this because she couldn’t stop coughing…..so loudly in fact that I had to turn my tv up…..then she was on the phone on loud speaker….so I heard all her relationship woes as she spoke to her best friend….i then heard her go to the toilet….and have a shower. (Yes really). Really really poor. The final nail in the coffin was I had booked specifically because they had a pool…..and this was out of order since Christmas….no note on the listing to indicate this. I have heard this was a migrant hotel…,and you can still tell this.

The hotel and room were clean. Room well equipped and modern. The bigger of the two beds was a bit small for two people, that's all

Disappointed , says fast wifi, had no signal in 2 rooms. One room had no A/C and weren't keen on offering different room option with ac

The twin room were tight and not enough for 2 adults, 2 children as stated on the booking with small beds Otherwise friendly staff and nice time we had for a family friendly adventure

Room was fantastic, great shower, and a good night sleep

Very friendly and helpful reception staff that made check in very easy. Room wonderful and modern, having the extras of coffee and water facilities in the room is always a brilliant bonus. We had a quick bite to eat in the restaurant and meal was fresh and very enjoyable with great service. However, the only let down was the breakfast, which was vast and a run off her feet woman trying to clean tables, show guests to their table whilst trying to keep the vast food topped up Very under staffed and a better breakfast at Mc D’s would have been more enjoyable!

I found the staff to be very elusive! I had to look for them for service. Once found they were very friendly however I found this frustrating.

Very friendly staff & helpful. The hotel is superb, great facilities and a very enjoyable stay.

The room was nice but the hotel is for trades teams mostly and the staff were not very friendly or welcoming.

Very helpful staff fantastic room definately coming back

From checking in to checking out, I can’t fault the staff and the hotel in terms of service. The room was immaculate and love the bathroom decor. Only gripe is the £8 parking, for those staying a night at the hotel it should be free in my opinion or at least half rate.

Welcome was warm and smiley -

The property was really nice, however they double booked us for a room so then we had to sleep in a twin room instead of the one we booked, furthermore there was no WiFi on site despite it being stated that there is, when I called reception in the evening the guy basically said ‘tough’. The design and rooms are really nice and the pool and sauna/steam rooms are good. Given the room situation and the WiFi not being available, I’d say this minuses points. Overall I would say the stay was okay at best due to this. Once they have fixed their issues they will be a great place to stay.

Really impressed, well appointed rooms, nice breakfast, and incredibly helpful staff

We arrived early evening, it was very chaotic at the desk. I was told that the parking machine was broken, so i had to download the app and i was limited with time to pay for this. So i had to rush out to the car park to sort this out leaving my bag whilst managing my young child. Once this was sorted i went back in to check in. The female staff member handed me the key and told us what number our room was. I was very disappointed with check in, nothing was explained, i.e the pool times, location, how the room tidy service works, WI FI. As it was late we ordered room service. The food took a long time, so i called down to be told in quite a kurt voice 'i'll have to check with the chef', it just seemed like i was asking for too much?!? After our day out on the saturday, we returned to the room to see it hadn't been serviced. When i called down she upruptly told me that all the information is on a notice in the room and i needed to request this. This is very poor as the notice looks like advertising and it wouldn't be something i would have noticed. I therefore had to request clean towels and coffee which was also missing from the room. To top it off the coffee (starbucks) machine was broken on the last day! The hotel is nice and was clean, but the service wasn't great. All matters related to the stay should be informed on check in, i shouldn't have to be left to find all of this out on my own or by having to call down to reception.

The hotel was great but its actual location was 5 miles away from the position shown on the hotels.com map. We suggest you check it thoroughly before booking or you will need to spend a fortune on taxis to get to and from the city centre.

great room, good location, pool was good, all good from me :)

I was hugely looking forward to staying at the delta Marriott. The listing made it look amazing. Unfortunately my stay didn’t live up to my expectations. First the positives….the staff are fabulous and extremely friendly and helpful. The rooms have been renovated and are nice. Now the negatives: The google map listing ( Supplied via clicking my Expedia booking) repeatedly sends you to the wrong address….first to a housing estate in central Colchester and then to a service station on the A12. The hotel acknowledged they are aware of this issue. My next gripe was the bar area isn’t very cosy at all. It’s very much a transiant hotel….workers overnighting. My final gripe is the worst…..I had a room with interlocking doors…..I could her the woman in the next room like she was in with me….poor woman was very ill. I know this because she couldn’t stop coughing…..so loudly in fact that I had to turn my tv up…..then she was on the phone on loud speaker….so I heard all her relationship woes as she spoke to her best friend….i then heard her go to the toilet….and have a shower. (Yes really). Really really poor. The final nail in the coffin was I had booked specifically because they had a pool…..and this was out of order since Christmas….no note on the listing to indicate this. I have heard this was a migrant hotel…,and you can still tell this.

Great stay 10/10 but be warned hotel is not located were on map double check !

Very good service and facilities just a little too far from city centre

We enjoyed our stay for three nights in spring with my family. Okay value for a large family room for four, 2x king size beds. Plus a swimming pool. Arrived 4pm, reception staff were professional, helped with our bags. The reception area has style, with marble floors, large staircase etc. For me the best looking part of the hotel. The room was modern, clean and had good facilities. Beds were comfortable. A safe, drinking water, mini fridge, iron, kettle etc. Breakfast had a good cooked selection, plus some cold. Service was good, sometimes a bit slow. The menu for lunch and dinner was ok, but we mainly went local. There are a few good local restaurants, pubs, plus sainsbury's, gardening centre, etc. We also went to Colchester zoo nearby. Hotel has sufficient parking at £8/ night, priced high in my opinion. The bar was bright, clean, staff helpful. Some items to consider. 1.The view out of our room window had a large skip and some long standing rubish. The hotel must clear this up. 2.The swimming pool has time restrictions for kids and is shared with clubs etc. We can work around this, but i didn't see it in the brochure. Plus the pool changing rooms are in a poor condition. Pool etc. was only a 3 star rating. Item 3. Cleaning or refreshing of the rooms and drinking water is only carried out when you request from reception, no daily refesh. We got drinking water from the bar, a bit of a pain to do each day. 4. Our room telephone didn't work at all, we did report first day.

Hotel was very good,close to where we wanted to be.breakfast and dinner very good .could not fault this hotel

Booked twin beds double room a bit of a tight squeeze beds for two adults and two infants would have been better if could join the beds but overall stay was good the kids enjoyed it and facilities was great. Plenty of free street parking around. We're unable to provide halal breakfast alternatives but happily provided us with vegetarian options

Very friendly and helpful reception staff that made check in very easy. Room wonderful and modern, having the extras of coffee and water facilities in the room is always a brilliant bonus. We had a quick bite to eat in the restaurant and meal was fresh and very enjoyable with great service. However, the only let down was the breakfast, which was vast and a run off her feet woman trying to clean tables, show guests to their table whilst trying to keep the vast food topped up Very under staffed and a better breakfast at Mc D’s would have been more enjoyable!

Friendly staff, good breakfast choice and fine fitness area.

We had a nice time. Rooms were comfortable and clean and breakfast was yummy.

Great staff at the hotel. Easy no fuss checkin and fast. Food is varied and a good quality and would stay here again.

Wasn’t able to book breakfast on the original reservation so rang up and was told it’s all fine and I could add breakfast for £10 pp at check in. I was charged £14 pp and when I questioned this I was told the price has ‘just gone up because of a pancake machine!’. On their own website they only state £12 pp as a last resort. Make sure you do your homework and double check, as you could be fleeced like me. Room was stone cold and heating switched off with no instructions as outside doors opposite room were open and fire doors held open with fire extinguisher. Breakfast was awful. It’s the cheapest ingredients and terrible presentation. I have stayed many times before and it was always a nice hotel. Don’t be fooled by the ‘refurbishment’, everything about this place is now cheap, except the price tag!

Always good staying here. They had a new chef who is testing out a new Indian menu and his taster menu was excellent. Check in is always fuss free and quick, which is what i like.

We arrived early evening, it was very chaotic at the desk. I was told that the parking machine was broken, so i had to download the app and i was limited with time to pay for this. So i had to rush out to the car park to sort this out leaving my bag whilst managing my young child. Once this was sorted i went back in to check in. The female staff member handed me the key and told us what number our room was. I was very disappointed with check in, nothing was explained, i.e the pool times, location, how the room tidy service works, WI FI. As it was late we ordered room service. The food took a long time, so i called down to be told in quite a kurt voice 'i'll have to check with the chef', it just seemed like i was asking for too much?!? After our day out on the saturday, we returned to the room to see it hadn't been serviced. When i called down she upruptly told me that all the information is on a notice in the room and i needed to request this. This is very poor as the notice looks like advertising and it wouldn't be something i would have noticed. I therefore had to request clean towels and coffee which was also missing from the room. To top it off the coffee (starbucks) machine was broken on the last day! The hotel is nice and was clean, but the service wasn't great. All matters related to the stay should be informed on check in, i shouldn't have to be left to find all of this out on my own or by having to call down to reception.

Staff were lovely, no shower gel in en-suite, and breakfast food was dreadful. The breakfast food appeared to have been under the hot lamp for a few hours. The scrambled eggs were cremated as was the bacon, grilled tomato, beans and mushrooms. I had onion on the hash brown (no onion on the menu or buffet trays, so where was that from ?). All in all, not great :(

Hotel was very good,close to where we wanted to be.breakfast and dinner very good .could not fault this hotel