Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Breakfast is available daily from 6:00 AM to 9:00 AM for a fee of approximately PHP 500 per person.

What are the standard check-in and check-out times?

Check-in is from 1:30 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee of PHP 1000, subject to availability.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is provided for a surcharge of PHP 300 per vehicle (one-way, maximum occupancy 8).

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities. Additional details regarding specific accessibility features can be confirmed directly with the property.

What is the location of the property in relation to key landmarks?

The property is located in Lapu-Lapu City, within a 10-minute drive of Jpark Island Waterpark and SM City Cebu. It is approximately 3.9 km from Mactan - Cebu International Airport.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, operational from 8:00 AM to 7:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 11 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Crown Regency Suites Mactan - Luxury in Lapu-Lapu

Average nightly price at Crown Regency Suites Mactan by month, last 12 months (USD)
Month	Average price
January	US$49
February	US$36
March	US$24
April	US$31
May	US$27
June	US$25
July	US$37
August	US$30
September	US$25
October	US$23
November	US$31
December	US$31

What guests think

At Crown Regency Suites Mactan, travellers often find spacious, generally comfortable rooms and friendly, accommodating staff, but the aging property shows inconsistent upkeep, with repeated reports of maintenance issues and mixed cleanliness that vary notably between stays.

The location is close to the airport, though several guests note limited shops or dining nearby and occasional traffic or noise. The pool draws attention for its size but maintenance can be poor, and on-site dining is described as limited or below expectations, with small breakfasts, though a few guests enjoyed their meals. A few reviews also say some advertised amenities were unavailable or not as described. Best suited to short, airport-adjacent stopovers rather than extended stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is appreciated by some, but recurring complaints cite dirty or green water and worn features; overall facilities feel dated. Several guests also said some advertised amenities were unavailable.

Related guest reviews

4

WOOCHUL

1 Oct 2022

·

Stayed 1 night

공항까지 무료셔틀이라 했지만 사실과 다르며 택시를 호출하여 이동했네요. 주변에 아무것도 없어 불편했으며 전체적인 분위기는 여인숙같은 느낌으로 다시는 사용하기 곤란하다

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6

Rubiin

15 Oct 2023

·

Stayed 1 night

I liked that it did have a decent size pool, a little rustic and could use some upgrades. None of the pool showers were working. I didn’t have high expectations to began with as a stop over for flight connection. It did have nice size fridge and cook top in room, so would be adaquate for small family on budget that wants to tour around Cebu.

6

?? tina is in Jeju

4 Feb 2025

·

Stayed 4 nights

오래된 빌라하우스 전혀 리페어 없음 당장 리모델힝 필요 수영장 미끄럼틀 조차도 리페어 안한지 오래됨 수영장 상태 최악임

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8

Adam

17 Aug 2025

·

Stayed 1 night

Very good for the price, and great pool. Could be such a nicer place with a tiny bit more effort

8

Marie

1 Aug 2024

·

Stayed 21 nights

The property is showing its age, but the room was in great condition and the bed was very comfortable. When I arrived the pool was murky, but by the time I left the water was crystal clear. The gym area is not great, no A/C, but if you're willing to sweat it out, it'll work ... I used the treadmill for an hour and was soaked when finished. Overall this hotel served its purpose and I will use it again.

6

Daisy

18 Mar 2024

·

Stayed 3 nights

The amenities and the staff are nice and accommodating though the furniture's are quite old,,the streets going to the hotel location is too busy or traffic going to nearby market, malls...

4

Jody

21 Jan 2023

·

Stayed 2 nights

Staff are lovely! Pool was very dirty with bugs and noodles around the pool. Bathroom was gross… the bathtub was stained, the toilet always had water around it. It’s ok for a quick stay and as I said, the staff were so friendly and helpful! Love Filipinos and Philippines 🇵🇭 from 🇨🇦

6

Patrick

7 Sept 2023

·

Stayed 2 nights

Constantly noise from traffic,music from neighbouring area throughout the night ,non locking patio doors,Green pool water , pool changing rooms unlit ,

4

David

25 Jul 2022

·

Stayed 2 nights

The hotel is very run down and nothing like the advert on hotles.com. almost all the service listed in the advert are unavailable such as. Pool, room service, bar, restaurant, cafe, and laundry. The hotel makes up for this with very pleasant staff and the room was large with good AC and nice layout. I do feel I overpaid as this isn't as advertised.

6

shawn

30 Jul 2024

·

Stayed 20 nights

Not what the website say..

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: some rooms were spotless or in great condition, while others reported dirty floors and linens, moldy smells, and lapses in housekeeping.

Related guest reviews

10

William

4 Jan 2023

·

Stayed 19,357 nights

The property was beautiful. Nice, clean, big rooms.

8

Lhy

2 Jul 2024

·

Stayed 1 night

We had great experience staying in Crown regency suites and residences in Mactan. Our flight was delayed so we had to check in late. This property was flexible and able to accommodate us. The building itself is outdated but it was clean. The staffs were very friendly too. I hope that cleanliness wont change. It would be nice if they fix this place up to enhance its potential. But overall good place to stay.

6

TOMOAKI

5 Mar 2024

·

Stayed 1 night

ホテルは清潔で十分な広さがあってキッチンまで設けられており満足であったが、周辺にはカフェもストアも無く、予約していなければ朝食を取ることが出来なかった。空港近くなので、夜遅くセブ島に到着した場合の一泊なら全く問題無い。ただ、私達は連泊する事は無いでしょう。

Translate

4

Yoko

20 Nov 2023

·

Stayed 7 nights

床が汚くて足が真っ黒になった。白いはずのタオルがすべてグレーになっているほどの汚さ、古さ。バルコニーへのドアは閉まらない、カーテンは穴だらけで閉まらない、シャワーは壊れている、お風呂の栓はない、キッチンは使えると書いてあったのに使えない、あり得ないほどひどかった。レストランの店員さんは素晴らしかったです。

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10

clarence

6 Feb 2024

·

Stayed 5 nights

It was a fantastic location, the staff was terrific, and the room was immaculate.

2

Robert

7 Jan 2023

·

Stayed 19,361 nights

A festering dump that smells like mold. Toilets and some lights did not work. AC barely worked and could not be adjusted. Broken window in bathroom. And this was still better than the first place we were offered.They would not switch us until I agreed to accept it as is without complaint. No housekeeping/towels entire visit. Had to call to have trash removed. Then I had to ask to get my security deposit back. They were just going to keep it and hope I forgot about it. Been staying here since 2008 but they'e lost my future business.

8

Marie

1 Aug 2024

·

Stayed 21 nights

The property is showing its age, but the room was in great condition and the bed was very comfortable. When I arrived the pool was murky, but by the time I left the water was crystal clear. The gym area is not great, no A/C, but if you're willing to sweat it out, it'll work ... I used the treadmill for an hour and was soaked when finished. Overall this hotel served its purpose and I will use it again.

2

Frances

4 Jul 2023

·

Stayed 2 nights

It looks good in 📸 but the room is filthy. Dusts everywhere, smells moldy,sofa bed broken, kitchenette without utensils and stuffs to cook,dirty and discolored towels and linens. Don't waste your money and don't be deceived by the pictures shown in their website, looks too good to be true.

10

SATORU

2 Feb 2024

·

Stayed 3 nights

周りには特に何もないですが、Grabでどこにでもいけるので不便には思わなかった。ホテルとしては内装が綺麗でとても満足。

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4

Jody

21 Jan 2023

·

Stayed 2 nights

Staff are lovely! Pool was very dirty with bugs and noodles around the pool. Bathroom was gross… the bathtub was stained, the toilet always had water around it. It’s ok for a quick stay and as I said, the staff were so friendly and helpful! Love Filipinos and Philippines 🇵🇭 from 🇨🇦

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and some are comfortable, but the decor feels dated and several reviews cite maintenance issues like broken fixtures or non locking doors; noise from traffic or nearby music was reported in a few rooms.

Related guest reviews

10

Erika

23 Feb 2023

·

Stayed 1 night

Nice front desk staff and spacious rooms

10

William

4 Jan 2023

·

Stayed 19,357 nights

The property was beautiful. Nice, clean, big rooms.

8

Bella

6 Aug 2023

·

Stayed 1 night

Very nice place,i got the suite with 2 bedroom. It just needed a little more cleaning. Some covers were broken as well. Overall sty was good,would recommend to my frieds and family.

8

Marie

1 Aug 2024

·

Stayed 21 nights

The property is showing its age, but the room was in great condition and the bed was very comfortable. When I arrived the pool was murky, but by the time I left the water was crystal clear. The gym area is not great, no A/C, but if you're willing to sweat it out, it'll work ... I used the treadmill for an hour and was soaked when finished. Overall this hotel served its purpose and I will use it again.

2

Frances

4 Jul 2023

·

Stayed 2 nights

It looks good in 📸 but the room is filthy. Dusts everywhere, smells moldy,sofa bed broken, kitchenette without utensils and stuffs to cook,dirty and discolored towels and linens. Don't waste your money and don't be deceived by the pictures shown in their website, looks too good to be true.

10

Erika

1 Mar 2023

·

Stayed 7 nights

Very spacious. Love the big fridge!!

6

Daisy

18 Mar 2024

·

Stayed 3 nights

The amenities and the staff are nice and accommodating though the furniture's are quite old,,the streets going to the hotel location is too busy or traffic going to nearby market, malls...

6

ALFREDO ENRIQUE

15 Sept 2023

·

Stayed 2 nights

The suite that I got was big and the breakfast was limited and NOT buffet style. The suite had a kitchen but NOTHING in the kitchen to use... no plates, no silverware, no frying pans and the refrigerator was completely empty. The table was big enough for several people to eat on. No grocery stores or any other type of stores in short walking distance, had to take a cab. Still the personnel were very nice and polite and helped you. The front desk is very small.Overall I would give this a 3 stars rating for a hotel. Would have gotten more if the kitchen was with everything you need to eat or if there were nearby stores to buy groceries or just do some shopping like in a mall unless you had your own car.

8

Carl

28 Jan 2024

·

I like staying at the Crown Regency. Nice room and it's in excellent condition.

6

Patrick

7 Sept 2023

·

Stayed 2 nights

Constantly noise from traffic,music from neighbouring area throughout the night ,non locking patio doors,Green pool water , pool changing rooms unlit ,

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, accommodating, and helpful at the desk and throughout the stay. A few guests reported poor responsiveness or policy issues, including difficulty resolving problems or disputes over deposits.

Related guest reviews

8

Lhy

2 Jul 2024

·

Stayed 1 night

We had great experience staying in Crown regency suites and residences in Mactan. Our flight was delayed so we had to check in late. This property was flexible and able to accommodate us. The building itself is outdated but it was clean. The staffs were very friendly too. I hope that cleanliness wont change. It would be nice if they fix this place up to enhance its potential. But overall good place to stay.

10

Mary jean

16 Sept 2023

·

Stayed 1 night

Quiet and receptionist very attentive

10

clarence

6 Feb 2024

·

Stayed 5 nights

It was a fantastic location, the staff was terrific, and the room was immaculate.

2

Robert

7 Jan 2023

·

Stayed 19,361 nights

A festering dump that smells like mold. Toilets and some lights did not work. AC barely worked and could not be adjusted. Broken window in bathroom. And this was still better than the first place we were offered.They would not switch us until I agreed to accept it as is without complaint. No housekeeping/towels entire visit. Had to call to have trash removed. Then I had to ask to get my security deposit back. They were just going to keep it and hope I forgot about it. Been staying here since 2008 but they'e lost my future business.

10

Theresa

9 Mar 2024

·

Stayed 3 nights

I love my stay at this place . All the staff are nice and accomodating at all time. Very respectful.

6

ALFREDO ENRIQUE

15 Sept 2023

·

Stayed 2 nights

The suite that I got was big and the breakfast was limited and NOT buffet style. The suite had a kitchen but NOTHING in the kitchen to use... no plates, no silverware, no frying pans and the refrigerator was completely empty. The table was big enough for several people to eat on. No grocery stores or any other type of stores in short walking distance, had to take a cab. Still the personnel were very nice and polite and helped you. The front desk is very small.Overall I would give this a 3 stars rating for a hotel. Would have gotten more if the kitchen was with everything you need to eat or if there were nearby stores to buy groceries or just do some shopping like in a mall unless you had your own car.

4

Jody

21 Jan 2023

·

Stayed 2 nights

Staff are lovely! Pool was very dirty with bugs and noodles around the pool. Bathroom was gross… the bathtub was stained, the toilet always had water around it. It’s ok for a quick stay and as I said, the staff were so friendly and helpful! Love Filipinos and Philippines 🇵🇭 from 🇨🇦

6

Brian

18 Dec 2023

·

Stayed 1 night

The property was nice overall. The menu was very limited on what you could order. I tried to order bacon, but they didn't have. No rum or other type m of mixed drink. Breakfast was free, but the serving was very, very small. Dinner was good the day before. The only issue I had after eating dinner was a mouse came out from the bench while i was sitting in a chair at the table. I informed the staff. He just looked and then left. He didn't try to find the mouse. This wont be a place I will stay at again.

10

Frederick

15 Nov 2023

·

Stayed 1 night

Very accommodating staff

10

Ramon

10 Dec 2022

·

Stayed 1 night

Very comfortable. Good food. Good service.

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AI-generated summary based on recent guest reviews

Location

Convenient to the airport, but several guests note few cafes or stores within walking distance and reliance on taxis or Grab; traffic can be busy. Some guests reported noise from roads or nearby venues, while others found it quiet.

Related guest reviews

4

WOOCHUL

1 Oct 2022

·

Stayed 1 night

공항까지 무료셔틀이라 했지만 사실과 다르며 택시를 호출하여 이동했네요. 주변에 아무것도 없어 불편했으며 전체적인 분위기는 여인숙같은 느낌으로 다시는 사용하기 곤란하다

Translate

6

Rubiin

15 Oct 2023

·

Stayed 1 night

I liked that it did have a decent size pool, a little rustic and could use some upgrades. None of the pool showers were working. I didn’t have high expectations to began with as a stop over for flight connection. It did have nice size fridge and cook top in room, so would be adaquate for small family on budget that wants to tour around Cebu.

10

Mary jean

16 Sept 2023

·

Stayed 1 night

Quiet and receptionist very attentive

6

TOMOAKI

5 Mar 2024

·

Stayed 1 night

ホテルは清潔で十分な広さがあってキッチンまで設けられており満足であったが、周辺にはカフェもストアも無く、予約していなければ朝食を取ることが出来なかった。空港近くなので、夜遅くセブ島に到着した場合の一泊なら全く問題無い。ただ、私達は連泊する事は無いでしょう。

Translate

10

clarence

6 Feb 2024

·

Stayed 5 nights

It was a fantastic location, the staff was terrific, and the room was immaculate.

10

SATORU

2 Feb 2024

·

Stayed 3 nights

周りには特に何もないですが、Grabでどこにでもいけるので不便には思わなかった。ホテルとしては内装が綺麗でとても満足。

Translate

6

Daisy

18 Mar 2024

·

Stayed 3 nights

The amenities and the staff are nice and accommodating though the furniture's are quite old,,the streets going to the hotel location is too busy or traffic going to nearby market, malls...

6

ALFREDO ENRIQUE

15 Sept 2023

·

Stayed 2 nights

The suite that I got was big and the breakfast was limited and NOT buffet style. The suite had a kitchen but NOTHING in the kitchen to use... no plates, no silverware, no frying pans and the refrigerator was completely empty. The table was big enough for several people to eat on. No grocery stores or any other type of stores in short walking distance, had to take a cab. Still the personnel were very nice and polite and helped you. The front desk is very small.Overall I would give this a 3 stars rating for a hotel. Would have gotten more if the kitchen was with everything you need to eat or if there were nearby stores to buy groceries or just do some shopping like in a mall unless you had your own car.

8

Roger

1 Oct 2025

·

Stayed 1 night

Nahe am Flughafen...

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6

Patrick

7 Sept 2023

·

Stayed 2 nights

Constantly noise from traffic,music from neighbouring area throughout the night ,non locking patio doors,Green pool water , pool changing rooms unlit ,

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AI-generated summary based on recent guest reviews

Dining

Food feedback is mixed: several guests found the menu limited and breakfast small or not buffet, and some rated overall quality below expectations, while a few enjoyed their meals. One review reported a pest sighting in the dining area.

Related guest reviews

6

TOMOAKI

5 Mar 2024

·

Stayed 1 night

ホテルは清潔で十分な広さがあってキッチンまで設けられており満足であったが、周辺にはカフェもストアも無く、予約していなければ朝食を取ることが出来なかった。空港近くなので、夜遅くセブ島に到着した場合の一泊なら全く問題無い。ただ、私達は連泊する事は無いでしょう。

Translate

4

Yoko

20 Nov 2023

·

Stayed 7 nights

床が汚くて足が真っ黒になった。白いはずのタオルがすべてグレーになっているほどの汚さ、古さ。バルコニーへのドアは閉まらない、カーテンは穴だらけで閉まらない、シャワーは壊れている、お風呂の栓はない、キッチンは使えると書いてあったのに使えない、あり得ないほどひどかった。レストランの店員さんは素晴らしかったです。

Translate

6

ALFREDO ENRIQUE

15 Sept 2023

·

Stayed 2 nights

The suite that I got was big and the breakfast was limited and NOT buffet style. The suite had a kitchen but NOTHING in the kitchen to use... no plates, no silverware, no frying pans and the refrigerator was completely empty. The table was big enough for several people to eat on. No grocery stores or any other type of stores in short walking distance, had to take a cab. Still the personnel were very nice and polite and helped you. The front desk is very small.Overall I would give this a 3 stars rating for a hotel. Would have gotten more if the kitchen was with everything you need to eat or if there were nearby stores to buy groceries or just do some shopping like in a mall unless you had your own car.

6

Brian

18 Dec 2023

·

Stayed 1 night

The property was nice overall. The menu was very limited on what you could order. I tried to order bacon, but they didn't have. No rum or other type m of mixed drink. Breakfast was free, but the serving was very, very small. Dinner was good the day before. The only issue I had after eating dinner was a mouse came out from the bench while i was sitting in a chair at the table. I informed the staff. He just looked and then left. He didn't try to find the mouse. This wont be a place I will stay at again.

10

Ramon

10 Dec 2022

·

Stayed 1 night

Very comfortable. Good food. Good service.

10

Joel

29 Sept 2025

·

Stayed 1 night

Great value restaurant is not up to standard and food is very low quality

4

David

25 Jul 2022

·

Stayed 2 nights

The hotel is very run down and nothing like the advert on hotles.com. almost all the service listed in the advert are unavailable such as. Pool, room service, bar, restaurant, cafe, and laundry. The hotel makes up for this with very pleasant staff and the room was large with good AC and nice layout. I do feel I overpaid as this isn't as advertised.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $25	17 $25
18 $22	19 $22	20 $22	21 $22	22 $22	23 $22	24 $22
25 $23	26 $22	27 $22	28 $22	29 $22	30 $22	31 $22

Su	Mo	Tu	We	Th	Fr	Sa
1 $22	2 $22	3 $22	4 $22	5 $22	6 $22	7 $23
8 $23	9 $22	10 $22	11 $22	12 $22	13 $56	14 $56
15 $22	16 $22	17 $22	18 $22	19 $22	20 $22	21 $22
22 $22	23 $22	24 $22	25 $22	26 $22	27 $22	28 $22
29 $22	30 $22

Crown Regency Suites Mactan

Prices for Crown Regency Suites Mactan

Monthly average prices

About this property

Location

Room options

Deluxe Suite (3-Bedroom)

Suite (2-Bedroom)

Deluxe Suite (2-Bedroom)

Family Villa (3-Bedroom)

Suite (1-Bedroom)

Guest reviews of Crown Regency Suites Mactan

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Crown Regency Suites Mactan

Prices for upcoming dates