Name: Doña Urraca Hotel & Spa
Address: 5 De Mayo # 117 Centro, La Cruz, Querétaro, Querétaro (and vicinity), Querétaro Municipality, Querétaro, Mexico, Querétaro, Querétaro, Mexico
Rating: 8.93

Guest reviews

8.9

Fabulous

Based on 376 verified reviews

Who stays here?

Business

23%

Couple

43%

Family

27%

Group

5%

What guests think

AI-generated summary based on recent guest reviews

At HOTEL & SPA DOÑA URRACA QUERETARO, travelers praise the central, charming property with spacious rooms and staff, while recurring notes include a cold or unheated pool and some maintenance issues such as AC, plumbing, worn towels, or door locks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Kim

16 Sept 2025

·

Stayed 2 nights

This place was more magical than I could have imagined. The decor, the ambience, the staff, the rooms, all of it a delightful experience. It's such a serene, peaceful, relaxing place in the middle of the historic area of town. I can't say enough about what a beautiful facility Dona Urraca is. It holds a special place in my heart!

10

ANA

6 Aug 2025

·

Stayed 5 nights

Beautiful and amazing hotel! The staff super friendly and helpful this hotel is unique very satisfied with our choice! We loved the restaurant too!! Sunday brunch is wonderful

8

Gema

23 Jun 2025

·

Stayed 4 nights

Centrally located within walking distance to the City Center. The property is nice and the staff very attentive.

10

LUIS GERARDO

7 Jun 2025

·

Stayed 1 night

Super!

10

Monique

25 May 2025

·

Stayed 6 nights

Beautiful hacienda-type property. Clean. Hallways smell like spa. Authentic Mexican breakfast included. Friendly staff. Great drinks at the bar. Centrally located. Pool is cold and the hot tub at the pool is also cold.

5 De Mayo # 117 Centro, La Cruz, Querétaro, Querétaro (and vicinity), Querétaro Municipality, Querétaro, Mexico

Location

With a stay at HOTEL & SPA DOÑA URRACA QUERETARO, you'll be centrally located in Querétaro, a 2-minute drive from Aqueduct of Santiago de Querétaro and 5 minutes from Corregidora Stadium. This hotel is 0.2 mi (0.3 km) from Ignacio Mena Rosales House of Culture and 0.2 mi (0.4 km) from Plaza de Armas.

Plaza de Los Fundadores(0.2 Miles)

Ignacio Mena Rosales House of Culture(0.2 Miles)

Plaza de Armas(0.2 Miles)

Convent and Temple of Santa Cruz(0.2 Miles)

Government Palace(0.2 Miles)

Casa de la Zacatecana Museum(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Free valet parking is available on-site, but parking is limited. Height restrictions apply for parking.

A complimentary full breakfast is served daily from 7:30 AM to 1:00 PM.

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Airport shuttle services are available; however, specific pricing and arrangements should be confirmed directly with the hotel.

The property offers elevators, step-free entrances, and wheelchair-accessible facilities in public areas. Specific accessibility features in rooms and bathrooms should be confirmed with the hotel.

The hotel is centrally located in Querétaro, just a 2-minute drive from the Aqueduct of Santiago de Querétaro and 5 minutes from Corregidora Stadium. It is also within walking distance of several cultural sites, including Plaza de Armas and Ignacio Mena Rosales House of Culture.

Yes, there is an outdoor heated pool available. Pool access is from 8:00 AM to 8:00 PM, and it is seasonal.

Children are allowed at the property, and kids can stay for free up to a certain age, which should be confirmed with the hotel.

Doña Urraca Hotel & Spa

Amenities

Property description

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