La Casa de la Marquesa
From
US$134
/ night
Select dates to see prices and availability
From
US$134
/ night
About this property
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and tour/ticket assistance.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and tour/ticket assistance.
Business amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage.
Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 8:00 AM to 1:00 PM.
Rooms
Stay in one of 13 guestrooms featuring LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Location
With a stay at La Casa de la Marquesa, you'll be centrally located in Querétaro, within a 10-minute drive of Corregidora Stadium and San Francisco Temple. This boutique hotel is 0.2 mi (0.4 km) from Monument to the Corregidora and 0.3 mi (0.5 km) from Zenea Garden.
What's nearby
San Jose de Gracia Temple(0.1 Miles)
Neptune Fountain(0.1 Miles)
Museo de Arte Sacro(0.1 Miles)
Temple of Santa Clara(0.1 Miles)
Querétaro Museum of Art(0.1 Miles)
Zenea Garden(0.1 Miles)
Guerrero Garden(0.1 Miles)
Temple of San Agustin(0.1 Miles)
San Francisco Temple(0.1 Miles)
Querétaro Regional Museum(0.1 Miles)
Teatro de la Ciudad(0.2 Miles)
Monument to the Corregidora(0.2 Miles)
Museum of the Restoration of the Republic(0.2 Miles)
Museum of the City(0.2 Miles)
Querétaro Cathedral(0.2 Miles)
The nearest major airport is Queretaro Intl. Airport (QRO)(20.9 Miles)
Restaurant
Non-smoking rooms
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Location
Madero 41 Centro, Centro Histórico, Querétaro, Querétaro Municipality, Querétaro, Mexico
San Jose de Gracia Temple (0.1 Miles)
Neptune Fountain (0.1 Miles)
Museo de Arte Sacro (0.1 Miles)
Temple of Santa Clara (0.1 Miles)
Querétaro Museum of Art (0.1 Miles)
Zenea Garden (0.1 Miles)
Room options
6
Royal Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Wi-Fi (Free)Private BathroomTV
4
Presidential Double Room
Room details
1 Extra-Large Double Bed
Sleeps 2
Wi-Fi (Free)Private BathroomTV
4
Royal Studio Suite, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
538 ft²
Wi-Fi (Free)Private BathroomTV
4
Imperial Suite, King Size Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
323 ft²
Wi-Fi (Free)Private BathroomTV
2
Royal Studio Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
538 ft²
Wi-Fi (Free)Private BathroomTV
6
Presidential Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Wi-Fi (Free)Private BathroomTV
2
Imperial Suite, Two Queen Beds
Room details
2 Large Double Beds
Sleeps 4
323 ft²
Wi-Fi (Free)Private BathroomTV
Guest reviews of La Casa de la Marquesa
8.6
Fabulous
Based on 588 verified reviews
Who stays here?
Business
15%
Couple
40%
Family
27%
Group
13%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At La Casa de la Marquesa, travellers love the gorgeous historic mansion and very central, walkable location, but recurring practical issues with off-site parking, limited amenities, and uneven service and maintenance shape how comfortable the stay ultimately feels.
Read moreWas this helpful?
What guests think
At La Casa de la Marquesa, travellers love the gorgeous historic mansion and very central, walkable location, but recurring practical issues with off-site parking, limited amenities, and uneven service and maintenance shape how comfortable the stay ultimately feels.
Rooms are often spacious and atmospheric, but many report dated fittings, weak or patchy Wi-Fi, inconsistent hot water or no AC, noise, and sparse in-room amenities. Cleanliness and housekeeping vary, from very clean stays to complaints about dusty areas, worn or insufficient linens, and an occasional insect. Breakfast with live piano earns frequent praise, though some found options limited, service slow, or the restaurant closed in the evening. Expect memorable architecture and location with trade-offs in convenience and consistency.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Parking is off-site several blocks away with no valet, and the historic building has no elevator. Evening amenities are limited (no bar and the restaurant may not operate at night).
Related guest reviews
8
Neil
8 Feb 2025
·
Stayed 2 nights
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
8
MARIA ELENA
3 Sept 2024
·
Stayed 1 night
Los cuartos están bien, amplios y limpios. La ubicación es excelente. El servicio deja bastante que desear, en recepción no tienen claro qué incluye la reservación. Tienen convenio con un estacionamiento que está a 10 minutos caminando, bastante lejos, habiendo uno a la vuelta y solo cubren de 24 en 24 horas. Como es una casa antigua no tiene elevador y no hay servicio de botones el domingo, cada quien debe bajar su equipaje e ir por el auto al estacionamiento. No incluye desayuno.
Los cuartos están bien, amplios y limpios. La ubicación es excelente. El servicio deja bastante que desear, en recepción no tienen claro qué incluye la reservación. Tienen convenio con un estacionamiento que está a 10 minutos caminando, bastante lejos, habiendo uno a la vuelta y solo cubren de 24 en 24 horas. Como es una casa antigua no tiene elevador y no hay servicio de botones el domingo, cada quien debe bajar su equipaje e ir por el auto al estacionamiento. No incluye desayuno.
10
lorena
25 Oct 2022
·
Stayed 1 night
El hotel es una belleza de 1780 esta en perfectas condiciones el personal extremadamente amable. La ubicacion extraordinario Solo recomiendo poner un elevador y estacionamiento
El hotel es una belleza de 1780 esta en perfectas condiciones el personal extremadamente amable. La ubicacion extraordinario Solo recomiendo poner un elevador y estacionamiento
8
jorge luis
17 Mar 2025
·
Stayed 1 night
solo faltan facilidades para el servicio estacionamiento que esta en otro hotel .
solo faltan facilidades para el servicio estacionamiento que esta en otro hotel .
8
Christian
27 Mar 2025
·
Stayed 1 night
Disappointed about two items 1.- Hotel website indicates onsite parking - this is not accurate as the parking is 6 blocks away at another hotel's parking lot. 2.- Breakfast service was not available at 7:00 AM. My expectation is that on a weekday day this service is a must-have for business people Otherwise, a very interesting historic place to stay in. Excellent location for folks who want to spend time in downtown Queretaro at night exploring.
Disappointed about two items 1.- Hotel website indicates onsite parking - this is not accurate as the parking is 6 blocks away at another hotel's parking lot. 2.- Breakfast service was not available at 7:00 AM. My expectation is that on a weekday day this service is a must-have for business people Otherwise, a very interesting historic place to stay in. Excellent location for folks who want to spend time in downtown Queretaro at night exploring.
10
Carlos
23 Nov 2024
·
Stayed 2 nights
Hotel con mucha historia, todo estuvo bien, lo único que hay que considerar es que el hotel no cuenta con estacionamiento, y es un problema poder encontrar cerca
Hotel con mucha historia, todo estuvo bien, lo único que hay que considerar es que el hotel no cuenta con estacionamiento, y es un problema poder encontrar cerca
8
JOHN
18 Oct 2025
·
Stayed 1 night
El hotel es increíble! Pero pésimo lo del estacionamiento, llegas y te mandan a otro hotel que está como a 5 cuadras y te toca llevar tu coche a ti mismo porque no hay un valet que se encargue de tu auto! Es decir, cuando llegas puedes dejar tus maletas hasta que dejes tu coche en el otro hotel Pero de salida te toca llevar a ti mismo todas tus maletas 5 cuadras para llegar a tu coche he irte ! Muy mal eso ! Ah y solo ponen un jabón!
El hotel es increíble! Pero pésimo lo del estacionamiento, llegas y te mandan a otro hotel que está como a 5 cuadras y te toca llevar tu coche a ti mismo porque no hay un valet que se encargue de tu auto! Es decir, cuando llegas puedes dejar tus maletas hasta que dejes tu coche en el otro hotel Pero de salida te toca llevar a ti mismo todas tus maletas 5 cuadras para llegar a tu coche he irte ! Muy mal eso ! Ah y solo ponen un jabón!
8
JUAN
17 Sept 2024
·
Stayed 1 night
La recepcionista en turno, 15 de septiembre de 2024, 13:30, con pésima actitud. La página WEB dice que la propiedad tiene estacionamiento, no convenio con un estacionamiento externo. Es un gran problema llegar en auto al hotel.
La recepcionista en turno, 15 de septiembre de 2024, 13:30, con pésima actitud. La página WEB dice que la propiedad tiene estacionamiento, no convenio con un estacionamiento externo. Es un gran problema llegar en auto al hotel.
10
larry
21 Jan 2025
·
Stayed 2 nights
An amazing historic property. Not for everyone, because lack of an elevator might be inconvenient for some But it is a beautiful spot, and the staff were excellent.. A lovely spot to start your walks through town and to the many, many restaurants.
An amazing historic property. Not for everyone, because lack of an elevator might be inconvenient for some But it is a beautiful spot, and the staff were excellent.. A lovely spot to start your walks through town and to the many, many restaurants.
6
Santiago
19 Mar 2025
·
Stayed 1 night
Les urge tener valer parking El estacionamiento está en otro hotel a cuatro calles de ahí y no hay quien lo lleve ni lo traiga
Les urge tener valer parking El estacionamiento está en otro hotel a cuatro calles de ahí y no hay quien lo lleve ni lo traiga
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness and housekeeping are inconsistent: reports range from very clean rooms to dirty areas or fixtures, worn or insufficient linens, missed replenishment, and an occasional insect.
Related guest reviews
10
Joseph
13 Jan 2023
·
Stayed 19,369 nights
Staff very friendly and helpful. Room very clean. Excellent location in historic central.
Staff very friendly and helpful. Room very clean. Excellent location in historic central.
6
Jill
10 Jul 2025
·
Stayed 2 nights
So this property was interesting. The bed was fantastic, like the best ever, and the building was beautiful. However it missed on more than one level. For example, no one greeted us upon arrival. There was not a soul, for minutes! We literally had to go find someone two rooms away. Then upon check in, we had to carry our own bags up three flights of stairs. I had asked for an exterior room, but got the opposite. No robes, and the floor was sandy. We had a skylight that was cover led maybe so it wouldn’t leak, but it flapped and banged all night in the wind. No replacement of things like washcloth, and tv was on when we arrived, likely because once we shut it off, it wouldn’t turn back on. Literally though, the most strange part was there was zero staff. We’d have to move our own ropes to get in and out of the building each time; made me feel like it could have EASILY been broken into. It was beautiful, but I wouldn’t stay again. Price extremely high for what it provided, and zero attention paid to us; and I had upgraded the room to as high as I could get. I can’t say it enough, the hotel was a ghost town!
So this property was interesting. The bed was fantastic, like the best ever, and the building was beautiful. However it missed on more than one level. For example, no one greeted us upon arrival. There was not a soul, for minutes! We literally had to go find someone two rooms away. Then upon check in, we had to carry our own bags up three flights of stairs. I had asked for an exterior room, but got the opposite. No robes, and the floor was sandy. We had a skylight that was cover led maybe so it wouldn’t leak, but it flapped and banged all night in the wind. No replacement of things like washcloth, and tv was on when we arrived, likely because once we shut it off, it wouldn’t turn back on. Literally though, the most strange part was there was zero staff. We’d have to move our own ropes to get in and out of the building each time; made me feel like it could have EASILY been broken into. It was beautiful, but I wouldn’t stay again. Price extremely high for what it provided, and zero attention paid to us; and I had upgraded the room to as high as I could get. I can’t say it enough, the hotel was a ghost town!
2
pablo
7 Nov 2025
·
Stayed 1 night
La habitación estaba muy sucia, había pelos en sábanas y almohadas, es baño tampoco se veía muy limpio
La habitación estaba muy sucia, había pelos en sábanas y almohadas, es baño tampoco se veía muy limpio
2
pablo
14 Sept 2025
·
Stayed 1 night
Sucio e Infuncional
Sucio e Infuncional
4
Eva
27 Oct 2025
·
Stayed 2 nights
No free breakfast Charged $200 pesos for 3 lousy tea bags No bottled water in the room on arrival no proper glasses No house keeping no service No place in the bathroom to put your toiletries Warm and cold water didn’t mix well in the shower The hotel lobby depressing the hotel needs a renovation
No free breakfast Charged $200 pesos for 3 lousy tea bags No bottled water in the room on arrival no proper glasses No house keeping no service No place in the bathroom to put your toiletries Warm and cold water didn’t mix well in the shower The hotel lobby depressing the hotel needs a renovation
4
Liam
19 Aug 2023
·
Stayed 1 night
Some of the worst service I may have ever had. They overcharged me and then told me they had actually charged some other guest on their credit card. We paid over $300 USD for a suite and when we arrived the jacuzzi was filthy. Then they tell us that there's an event and it's going to be loud - until 3 am. It's 11 pm now and the building is rattling. On top of that they make it seem like they're doing you a favour by letting you stay here. oh and the TV doesn't work.
Some of the worst service I may have ever had. They overcharged me and then told me they had actually charged some other guest on their credit card. We paid over $300 USD for a suite and when we arrived the jacuzzi was filthy. Then they tell us that there's an event and it's going to be loud - until 3 am. It's 11 pm now and the building is rattling. On top of that they make it seem like they're doing you a favour by letting you stay here. oh and the TV doesn't work.
4
JOSE
10 Mar 2025
·
Stayed 2 nights
El check in bien. La TV no sirvió la 1a noche. Cucaracha en el baño. debajo de los muebles demasiado sucio. Ponen dos toallas y un solo jabón. No dan servicio al cuarto y cuando bajé en pijama a las 7.15 am por el me dijeron que lo debía pagar al momento, cosa a la que me rehusé. Además, el café estaba muy aguado. El hotel descuidado.
El check in bien. La TV no sirvió la 1a noche. Cucaracha en el baño. debajo de los muebles demasiado sucio. Ponen dos toallas y un solo jabón. No dan servicio al cuarto y cuando bajé en pijama a las 7.15 am por el me dijeron que lo debía pagar al momento, cosa a la que me rehusé. Además, el café estaba muy aguado. El hotel descuidado.
6
Mary
3 Nov 2025
·
Stayed 5 nights
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
6
Ana Elena
7 Jan 2025
·
Stayed 3 nights
El servicio en el restaurante muy malo, muy lentos, tardaban mucho en servir y muy decepcionante la actitud de los meseros el 25 diciembre. Para ser la suite Maximiliano y Carlota, en el baño las toallas estaban muy viejas, rotas y olian muy mal. La cortina del baño muy vieja y fuera de lugar para ser una suite. Amenidades y toallas insuficientes para ser una suite. Sábanas viejas y percudidas.
El servicio en el restaurante muy malo, muy lentos, tardaban mucho en servir y muy decepcionante la actitud de los meseros el 25 diciembre. Para ser la suite Maximiliano y Carlota, en el baño las toallas estaban muy viejas, rotas y olian muy mal. La cortina del baño muy vieja y fuera de lugar para ser una suite. Amenidades y toallas insuficientes para ser una suite. Sábanas viejas y percudidas.
8
lauren
28 Oct 2025
·
Stayed 2 nights
No free breakfast but 20% off. Beautiful property. Housekeeping did not replace bathmat, water and coffee . Friendly,helpful staff. Loved my room.
No free breakfast but 20% off. Beautiful property. Housekeeping did not replace bathmat, water and coffee . Friendly,helpful staff. Loved my room.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and atmospheric, but feel dated with sparse amenities; recurring issues include weak or absent Wi-Fi, inconsistent hot water, no AC in some rooms, noise, dark lighting, and nonworking TVs.
Related guest reviews
8
Neil
8 Feb 2025
·
Stayed 2 nights
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
6
Jill
10 Jul 2025
·
Stayed 2 nights
So this property was interesting. The bed was fantastic, like the best ever, and the building was beautiful. However it missed on more than one level. For example, no one greeted us upon arrival. There was not a soul, for minutes! We literally had to go find someone two rooms away. Then upon check in, we had to carry our own bags up three flights of stairs. I had asked for an exterior room, but got the opposite. No robes, and the floor was sandy. We had a skylight that was cover led maybe so it wouldn’t leak, but it flapped and banged all night in the wind. No replacement of things like washcloth, and tv was on when we arrived, likely because once we shut it off, it wouldn’t turn back on. Literally though, the most strange part was there was zero staff. We’d have to move our own ropes to get in and out of the building each time; made me feel like it could have EASILY been broken into. It was beautiful, but I wouldn’t stay again. Price extremely high for what it provided, and zero attention paid to us; and I had upgraded the room to as high as I could get. I can’t say it enough, the hotel was a ghost town!
So this property was interesting. The bed was fantastic, like the best ever, and the building was beautiful. However it missed on more than one level. For example, no one greeted us upon arrival. There was not a soul, for minutes! We literally had to go find someone two rooms away. Then upon check in, we had to carry our own bags up three flights of stairs. I had asked for an exterior room, but got the opposite. No robes, and the floor was sandy. We had a skylight that was cover led maybe so it wouldn’t leak, but it flapped and banged all night in the wind. No replacement of things like washcloth, and tv was on when we arrived, likely because once we shut it off, it wouldn’t turn back on. Literally though, the most strange part was there was zero staff. We’d have to move our own ropes to get in and out of the building each time; made me feel like it could have EASILY been broken into. It was beautiful, but I wouldn’t stay again. Price extremely high for what it provided, and zero attention paid to us; and I had upgraded the room to as high as I could get. I can’t say it enough, the hotel was a ghost town!
8
Pablo
20 Mar 2023
·
Stayed 1 night
El hotel es muy bonito, aunque las camadas son muy incómodas y las habitaciones muy ruidosas
El hotel es muy bonito, aunque las camadas son muy incómodas y las habitaciones muy ruidosas
4
Robert
29 Nov 2023
·
Stayed 4 nights
big romantic room and balcony, comfortable beds. Historic and beautiful hotel. Staff was good but two mornings and full day with NO HOT water! Staff response disappointing. Also had to argue about discount for food on reservations. Restaurant was well below par.
big romantic room and balcony, comfortable beds. Historic and beautiful hotel. Staff was good but two mornings and full day with NO HOT water! Staff response disappointing. Also had to argue about discount for food on reservations. Restaurant was well below par.
10
Graciella
28 May 2025
·
Stayed 1 night
La casa es impresionante, en la habitacion que estuvimos no habia manera de que llegara el WIFI y esto si fue un gran inconveniente, lo hablamos con la propiedad y aunque se supone hicieron algo , seguimos sin tener, el resto muy bien
La casa es impresionante, en la habitacion que estuvimos no habia manera de que llegara el WIFI y esto si fue un gran inconveniente, lo hablamos con la propiedad y aunque se supone hicieron algo , seguimos sin tener, el resto muy bien
6
Nancy
23 Oct 2023
·
Stayed 3 nights
The property is very unique (old mansion). It’s well located in the historic center. The bedding was very tired, old. The sheets didn’t fit the bed. Didn’t want to touch the bedspread. It was fine overall but wished I had booked somewhere else.
The property is very unique (old mansion). It’s well located in the historic center. The bedding was very tired, old. The sheets didn’t fit the bed. Didn’t want to touch the bedspread. It was fine overall but wished I had booked somewhere else.
10
Warren
3 May 2024
·
Stayed 2 nights
This is an incredible, elegant, historic mansion! We enjoyed our stay here. The architecture is wonderful and the staff are friendly and helpful. There is no elevator, but the staff will take care of your luggage. After all, this was built in the 1700s! Our room was was spacious and elegant. The location in the Centro Histórico is very good and within walking distance of the main sites. The restaurant serves delicious Mexican food and a fine pianist provides live music.
This is an incredible, elegant, historic mansion! We enjoyed our stay here. The architecture is wonderful and the staff are friendly and helpful. There is no elevator, but the staff will take care of your luggage. After all, this was built in the 1700s! Our room was was spacious and elegant. The location in the Centro Histórico is very good and within walking distance of the main sites. The restaurant serves delicious Mexican food and a fine pianist provides live music.
10
Claudia
6 Apr 2025
·
Stayed 3 nights
Historical hotel so some discomfort is expected, beautiful property, good bed, good old shower, dark room. You come here for the building. Everyone was very kind and attentive
Historical hotel so some discomfort is expected, beautiful property, good bed, good old shower, dark room. You come here for the building. Everyone was very kind and attentive
6
Rodrigo
13 Apr 2025
·
Stayed 1 night
There was no AC in our room. Pretty hot! As they only offered a small fan. Also, no hot water in our shower.
There was no AC in our room. Pretty hot! As they only offered a small fan. Also, no hot water in our shower.
6
Mary
3 Nov 2025
·
Stayed 5 nights
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Many guests praise friendly, accommodating staff, but others cite slow or unwelcoming front-desk interactions, weak problem resolution, check-in or billing issues, and limited staffing at times.
Related guest reviews
8
MARIA ELENA
3 Sept 2024
·
Stayed 1 night
Los cuartos están bien, amplios y limpios. La ubicación es excelente. El servicio deja bastante que desear, en recepción no tienen claro qué incluye la reservación. Tienen convenio con un estacionamiento que está a 10 minutos caminando, bastante lejos, habiendo uno a la vuelta y solo cubren de 24 en 24 horas. Como es una casa antigua no tiene elevador y no hay servicio de botones el domingo, cada quien debe bajar su equipaje e ir por el auto al estacionamiento. No incluye desayuno.
Los cuartos están bien, amplios y limpios. La ubicación es excelente. El servicio deja bastante que desear, en recepción no tienen claro qué incluye la reservación. Tienen convenio con un estacionamiento que está a 10 minutos caminando, bastante lejos, habiendo uno a la vuelta y solo cubren de 24 en 24 horas. Como es una casa antigua no tiene elevador y no hay servicio de botones el domingo, cada quien debe bajar su equipaje e ir por el auto al estacionamiento. No incluye desayuno.
10
Jose A
6 Nov 2024
·
Stayed 2 nights
The staff were great
The staff were great
4
LUIS
2 Aug 2025
·
Stayed 2 nights
LA ATENCIÓN (SALVO EXCEPCIONES) MUY DEFICIENTE. LA TV NUNCA FUNCIONO TUVIMOS QUE PEDIR LAS TOALLAS Y JABÓN NOS AYUDARON A CONSEGUIR ESTACIONAMIENTO, PERO NUNCA ADVIRTIERON QUE NO TENÍAN, DEBERÍAN CONTAR CON VALET PARKING, ETC...
LA ATENCIÓN (SALVO EXCEPCIONES) MUY DEFICIENTE. LA TV NUNCA FUNCIONO TUVIMOS QUE PEDIR LAS TOALLAS Y JABÓN NOS AYUDARON A CONSEGUIR ESTACIONAMIENTO, PERO NUNCA ADVIRTIERON QUE NO TENÍAN, DEBERÍAN CONTAR CON VALET PARKING, ETC...
10
Hebatalla
25 Feb 2025
·
Stayed 3 nights
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
6
william
13 Feb 2022
·
Stayed 1 night
I wasn’t able to check in on time. The room wasn’t ready until 3:30. The included breakfast was very minimal. I paid extra for a better breakfast.
I wasn’t able to check in on time. The room wasn’t ready until 3:30. The included breakfast was very minimal. I paid extra for a better breakfast.
2
Gracia Mariana
21 Dec 2025
·
Stayed 1 night
Nos salimos a las pocas horas de hacer check in. Desde el momento de registrarnos, la chica de Recepción estaba bostezando, nos entregó la habitación con mala cara. Aunque hay convenio con un estacionamiento, éste no tenía cupo cuando llegamos, ni tampoco es de 24 hrs.. La TV difícil de usar y no nos apoyaron.
Nos salimos a las pocas horas de hacer check in. Desde el momento de registrarnos, la chica de Recepción estaba bostezando, nos entregó la habitación con mala cara. Aunque hay convenio con un estacionamiento, éste no tenía cupo cuando llegamos, ni tampoco es de 24 hrs.. La TV difícil de usar y no nos apoyaron.
2
Miguel
12 Sept 2023
·
Stayed 1 night
The ac was not working and the room felt like an oven. They couldn’t find the key to my room. The manager was very unfriendly The receptionist was trying but the manager didn’t want to help
The ac was not working and the room felt like an oven. They couldn’t find the key to my room. The manager was very unfriendly The receptionist was trying but the manager didn’t want to help
10
Eduardo
20 Nov 2023
·
Stayed 1 night
Great location, and service was very good.
Great location, and service was very good.
6
Raul Miguel
2 Sept 2025
·
Stayed 2 nights
Great historic building, it could be a great experience, but is extremly poorly manage. Must of the staff is friendly, but many drag their feet, don't expect solutions if anything turns wrong (it will), don't expect even apologies. I will not return there for sure.
Great historic building, it could be a great experience, but is extremly poorly manage. Must of the staff is friendly, but many drag their feet, don't expect solutions if anything turns wrong (it will), don't expect even apologies. I will not return there for sure.
10
Alma Lucila Diaz
28 Aug 2023
·
Stayed 5 nights
Todos quedamos muy satisfechos con el hotel, la atención del personal excelente, un hotel con mujcha historia. no tenemos ninguna queja de nada felicidades al hotel y a ntodo su personal
Todos quedamos muy satisfechos con el hotel, la atención del personal excelente, un hotel con mujcha historia. no tenemos ninguna queja de nada felicidades al hotel y a ntodo su personal
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Excellent central base in the historic center—safe and very walkable to plazas, restaurants, and key sights.
Related guest reviews
8
Neil
8 Feb 2025
·
Stayed 2 nights
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
10
Joseph
13 Jan 2023
·
Stayed 19,369 nights
Staff very friendly and helpful. Room very clean. Excellent location in historic central.
Staff very friendly and helpful. Room very clean. Excellent location in historic central.
10
Hebatalla
25 Feb 2025
·
Stayed 3 nights
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
10
linda
8 Feb 2023
·
Stayed 1 night
In centro, walk to everthing. Beautiful rooms, excellent breakfast, professional staff spoke spanish and english. We would stay there again. Loved it.
In centro, walk to everthing. Beautiful rooms, excellent breakfast, professional staff spoke spanish and english. We would stay there again. Loved it.
10
Kevin Ann
15 Oct 2025
·
Stayed 4 nights
Very convenient to points of interest in the city. Safe walking area. The hotel is beautiful and very historic. Everyone should get to know the back story. I never ate there, so can’t review the food.
Very convenient to points of interest in the city. Safe walking area. The hotel is beautiful and very historic. Everyone should get to know the back story. I never ate there, so can’t review the food.
10
larry
21 Jan 2025
·
Stayed 2 nights
An amazing historic property. Not for everyone, because lack of an elevator might be inconvenient for some But it is a beautiful spot, and the staff were excellent.. A lovely spot to start your walks through town and to the many, many restaurants.
An amazing historic property. Not for everyone, because lack of an elevator might be inconvenient for some But it is a beautiful spot, and the staff were excellent.. A lovely spot to start your walks through town and to the many, many restaurants.
10
DIETER
13 Dec 2022
·
Stayed 3 nights
Excelente lugar para quedarse, disfrutar de los alrededores del centro historico que quedan a la mano, habitaciones amplias y muy bonitas para los que disfrutan de las casonas antiguas. muy recomendable
Excelente lugar para quedarse, disfrutar de los alrededores del centro historico que quedan a la mano, habitaciones amplias y muy bonitas para los que disfrutan de las casonas antiguas. muy recomendable
6
Mary
3 Nov 2025
·
Stayed 5 nights
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
10
Oscar
27 Mar 2025
·
Stayed 3 nights
El lugar esta Hermoso y muy bien ubicado
El lugar esta Hermoso y muy bien ubicado
10
Dora
10 Feb 2025
·
Stayed 5 nights
Beautiful properly. It’s a wonderful experience. Everything is walking distance and accessible.
Beautiful properly. It’s a wonderful experience. Everything is walking distance and accessible.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised, frequently with live piano, but some found options limited or service slow, early breakfast unavailable on some days, and the restaurant closed or separate from the hotel at night.
Related guest reviews
10
JOAQUIN ALBERTO
17 Jul 2025
·
Stayed 3 nights
Lugar con historia de los propietarios originales ( Marqués y Condesa del Villar ) Mobiliario Antiguo en buen estado, comedor con ambiente de pianista pero servicio un poco tardado
Lugar con historia de los propietarios originales ( Marqués y Condesa del Villar ) Mobiliario Antiguo en buen estado, comedor con ambiente de pianista pero servicio un poco tardado
8
Neil
8 Feb 2025
·
Stayed 2 nights
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
10
Ma Guadalupe
14 Jun 2023
·
Stayed 2 nights
Es un hermoso hotel, lleno de Historia, el personal en general muy amables y atentos, el desayuno delicioso y acompañado por el pianista muy encantador, las sábanas deliciosas… todo excelente… sin duda regresamos pronto 🔜 Muy agradecidos.
Es un hermoso hotel, lleno de Historia, el personal en general muy amables y atentos, el desayuno delicioso y acompañado por el pianista muy encantador, las sábanas deliciosas… todo excelente… sin duda regresamos pronto 🔜 Muy agradecidos.
8
Ginette
12 Oct 2025
·
Stayed 1 night
Beautiful hotel and well preserved. Food, especially breakfast buffet, excellent. Our room needed better lighting and a small nightstand beside the bed. The room was not prepared for three people (towels, coffee cups, bottles of water) although that was the reservation. No instruction for parking so we had to pay $468 with NO information how to eliminate or reduce this cost. Otherwise i would highly recommend.
Beautiful hotel and well preserved. Food, especially breakfast buffet, excellent. Our room needed better lighting and a small nightstand beside the bed. The room was not prepared for three people (towels, coffee cups, bottles of water) although that was the reservation. No instruction for parking so we had to pay $468 with NO information how to eliminate or reduce this cost. Otherwise i would highly recommend.
10
Hebatalla
25 Feb 2025
·
Stayed 3 nights
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
8
Christian
27 Mar 2025
·
Stayed 1 night
Disappointed about two items 1.- Hotel website indicates onsite parking - this is not accurate as the parking is 6 blocks away at another hotel's parking lot. 2.- Breakfast service was not available at 7:00 AM. My expectation is that on a weekday day this service is a must-have for business people Otherwise, a very interesting historic place to stay in. Excellent location for folks who want to spend time in downtown Queretaro at night exploring.
Disappointed about two items 1.- Hotel website indicates onsite parking - this is not accurate as the parking is 6 blocks away at another hotel's parking lot. 2.- Breakfast service was not available at 7:00 AM. My expectation is that on a weekday day this service is a must-have for business people Otherwise, a very interesting historic place to stay in. Excellent location for folks who want to spend time in downtown Queretaro at night exploring.
6
william
13 Feb 2022
·
Stayed 1 night
I wasn’t able to check in on time. The room wasn’t ready until 3:30. The included breakfast was very minimal. I paid extra for a better breakfast.
I wasn’t able to check in on time. The room wasn’t ready until 3:30. The included breakfast was very minimal. I paid extra for a better breakfast.
10
Juan
17 Mar 2023
·
Stayed 2 nights
Awesome experience. Great breakfast with live pianist playing outstanding music. Great customer service. Internet soso.. no electrical outlets in room. All the rest great!
Awesome experience. Great breakfast with live pianist playing outstanding music. Great customer service. Internet soso.. no electrical outlets in room. All the rest great!
10
DONALD
17 Sept 2023
·
Stayed 3 nights
Drop-dead gorgeous property with amazingly beautiful rooms in a great location. After a tense encounter with a clerk who insisted a double bed was a king bed, we got our “upgrade” to a nicer room with an actual king bed, which is what we had reserved in the first place. Food discount doesn’t apply because the restaurant is conveniently not connected with the hotel.
Drop-dead gorgeous property with amazingly beautiful rooms in a great location. After a tense encounter with a clerk who insisted a double bed was a king bed, we got our “upgrade” to a nicer room with an actual king bed, which is what we had reserved in the first place. Food discount doesn’t apply because the restaurant is conveniently not connected with the hotel.
6
Ana Elena
7 Jan 2025
·
Stayed 3 nights
El servicio en el restaurante muy malo, muy lentos, tardaban mucho en servir y muy decepcionante la actitud de los meseros el 25 diciembre. Para ser la suite Maximiliano y Carlota, en el baño las toallas estaban muy viejas, rotas y olian muy mal. La cortina del baño muy vieja y fuera de lugar para ser una suite. Amenidades y toallas insuficientes para ser una suite. Sábanas viejas y percudidas.
El servicio en el restaurante muy malo, muy lentos, tardaban mucho en servir y muy decepcionante la actitud de los meseros el 25 diciembre. Para ser la suite Maximiliano y Carlota, en el baño las toallas estaban muy viejas, rotas y olian muy mal. La cortina del baño muy vieja y fuera de lugar para ser una suite. Amenidades y toallas insuficientes para ser una suite. Sábanas viejas y percudidas.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Jaime
15 Aug 2026
·
Stayed 3 nights
Great hotel
Great hotel
10
Timothy
10 Jun 2026
·
Stayed 4 nights
Great review of this hotel! It features excellent staff, including a talented piano player during breakfast/brunch service. Above all, it boasts a historic and central location. Brush up on your Spanish, and you will have a great time!
Great review of this hotel! It features excellent staff, including a talented piano player during breakfast/brunch service. Above all, it boasts a historic and central location. Brush up on your Spanish, and you will have a great time!
6
Alan
7 May 2026
·
Stayed 1 night
The boutique hotel Positive: The house itself is a pretty well-kept, quaint relic. The rooms and hallways are charming, and you can genuinely feel the history in the space. It’s also located in a very convenient, strategic area. Negative: It’s noticeably smaller than it appears in photos. There’s no rooftop access, and the ground floor has built-in shops that take away from the exterior charm. Management Positive: The valet, servers, and cleaning staff were polite and attentive. One plus is that you can come and go at any hour without issue. Negative: The receptionists were unwelcoming, inexperienced, incompetent and passive-aggressive. I specifically booked a room that included a patio, but upon arrival, I was placed in a room without one. After a series of excuses—and only when I was ready to leave—they moved me to a room with a very narrow balcony that was covered in pigeon droppings, with pigeons actively nesting there. It was essentially unusable but I decided to be flexible. I also asked for a tour of the house and was again met with excuses by the receptionist. Ironically, the valet stepped in and was kind enough to give me a tour instead. Given that this is a historic landmark, it naturally attracts tourists. However, the receptionists seem to allow almost anyone to walk in at night and wander through the property, even reaching the second and third floors where guest rooms are secured with older-style locks that aren't particularly robust.
The boutique hotel Positive: The house itself is a pretty well-kept, quaint relic. The rooms and hallways are charming, and you can genuinely feel the history in the space. It’s also located in a very convenient, strategic area. Negative: It’s noticeably smaller than it appears in photos. There’s no rooftop access, and the ground floor has built-in shops that take away from the exterior charm. Management Positive: The valet, servers, and cleaning staff were polite and attentive. One plus is that you can come and go at any hour without issue. Negative: The receptionists were unwelcoming, inexperienced, incompetent and passive-aggressive. I specifically booked a room that included a patio, but upon arrival, I was placed in a room without one. After a series of excuses—and only when I was ready to leave—they moved me to a room with a very narrow balcony that was covered in pigeon droppings, with pigeons actively nesting there. It was essentially unusable but I decided to be flexible. I also asked for a tour of the house and was again met with excuses by the receptionist. Ironically, the valet stepped in and was kind enough to give me a tour instead. Given that this is a historic landmark, it naturally attracts tourists. However, the receptionists seem to allow almost anyone to walk in at night and wander through the property, even reaching the second and third floors where guest rooms are secured with older-style locks that aren't particularly robust.
10
Fabiola
3 Apr 2026
·
Stayed 4 nights
Did not have a car
Did not have a car
6
TsanHsun
31 Mar 2026
·
Stayed 2 nights
No, It's hard to park. Especially in weekend.
No, It's hard to park. Especially in weekend.
FAQs about La Casa de la Marquesa
Is parking available at the property?
Limited parking is available onsite, and it is free of charge. No reservation is required.
What type of breakfast is offered and what are the serving hours?
A complimentary local cuisine breakfast is served daily from 8:00 AM to 1:00 PM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Querétaro, within a 5-minute drive of the Aqueduct of Santiago de Querétaro and San Francisco Temple. It is 0.2 mi from Monument to the Corregidora and 0.3 mi from Zenea Garden.
What are the policies for guests staying with children?
Children 18 years old and younger are not permitted at this property.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: NO DATA
- 2026-09-20: 146.8085822944641USD
- 2026-09-21: 138.77200365829466USD
- 2026-09-22: 138.7288365509033USD
- 2026-09-23: 136.97999506683348USD
- 2026-09-24: 139.43748123779295USD
- 2026-09-25: 204.91999513397215USD
- 2026-09-26: 152.5368285446167USD
- 2026-09-27: 138.58671526489258USD
- 2026-09-28: 138.92256744613647USD
- 2026-09-29: 138.88999725494384USD
- 2026-09-30: 142.54384023361206USD
- 2026-10-01: 150.70186303253172USD
- 2026-10-02: 154.99998975830076USD
- 2026-10-03: 153.8186USD
- 2026-10-04: 146.96679162597655USD
- 2026-10-05: 150.70186303253172USD
- 2026-10-06: 149.7017418457031USD
- 2026-10-07: 148.9999982910156USD
- 2026-10-08: 162.9999958969116USD
- 2026-10-09: 167.9999887863159USD
- 2026-10-10: 166.99999020843504USD
- 2026-10-11: 148.9999982910156USD
- 2026-10-12: 150.8399907699585USD
- 2026-10-13: 151.44478567810057USD
- 2026-10-14: 149.99999686889646USD
- 2026-10-15: 150.70186303253172USD
- 2026-10-16: 162.9999958969116USD
- 2026-10-17: 170.7325744049072USD
- 2026-10-18: 155.7309667892456USD
- 2026-10-19: 175.33999095916747USD
- 2026-10-20: 153.9999911804199USD
- 2026-10-21: 166.99999020843504USD
- 2026-10-22: 160.99999874114988USD
- 2026-10-23: 148.9999982910156USD
- 2026-10-24: 153.9999911804199USD
- 2026-10-25: 148.9999982910156USD
- 2026-10-26: 151.45998918762206USD
- 2026-10-27: 148.9999982910156USD
- 2026-10-28: 170.75881271972656USD
- 2026-10-29: 161.445857421875USD
- 2026-10-30: 160.99999874114988USD
- 2026-10-31: NO DATA
- 2026-11-01: 236.999995753479USD
- 2026-11-02: 154.91948822631835USD
- 2026-11-03: 153.9999911804199USD
- 2026-11-04: 172.35994545288085USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 155.99998833618162USD
- 2026-11-09: 163.67401231384275USD
- 2026-11-10: 155.71000065917968USD
- 2026-11-11: 165.3182683654785USD
- 2026-11-12: 157.27999071960448USD
- 2026-11-13: 169.6499899429321USD
- 2026-11-14: 163.67401231384275USD
- 2026-11-15: 155.7309667892456USD
- 2026-11-16: 157.27999071960448USD
- 2026-11-17: 157.27999071960448USD
- 2026-11-18: 157.27999071960448USD
- 2026-11-19: 172.08467084960935USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children 18 years old and younger are not permitted at this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Popular amenities
Restaurant
Non-smoking rooms
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Services
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Self laundry
24-Hour Front Desk
General
Restaurant
Non-smoking rooms
Family room
Internet
Free wi-fi