LooP Alcala

The room and bathroom are extremely small, please be aware that this is a sleep-only hotel with just a bed, small hanger closet and small bathroom, despite that it was very clean. The automated check-in process does not include any interaction with a human being, so be aware that you must complete an online process and will be assigned a PIN number to open the front door and the bedroom door.

Todo excelente

The room with private bathroom was a basement unit with tiny window to the street and noisy. No AC or mosquito screens in the windows, just a little fan to account to Madrid summer weather (?). Bathroom's floors stayed dump due to lack of AC. The poor lady that cleaned the hallways did a good job, but no amount if good will can top stingy owners. Not a single shelf, drawers, hangers to put clothes. The pictures look minimalist and great, but are deceiving. The lack of comfort in the room, on the other side, does encourage to get out and visit places.

Started badly. Self check in, but no prior reminder to do this. Stuck on the street for 40 minutes. Phone not answered, eventually made contact by Whatsapp. The property itself is basic, but clean and comfortable, good value. An excellent concept, but the customer service backup should improve. Hotels.com was useless! Tried for ages to reach a live agent, to no avail.

Hébergement très propre. Très facile d’accès. L’accès est totalement digital, nous ne rencontrons aucun personnel sur place. Idéal pour aller voir un match de l’ATLETI. Le bus passe à quelques minutes de l’hébergement. Je recommande cet hébergement qui a un excellent rapport qualité /prix