Best Western Plus Village Park Inn

Very nice hotel, easy access off the highway. Very clean and a good breakfast and dinner meal. Pool and hot tub looked inviting and the glasses in elevator was nice. The room was very clean and spacious and comfortable beds. The underground parking was bonus.

Was looking forward for the hot tub but is was not working

Top notch service, very nice room with everything we needed. Fridge,micro,coffee maker, large comfortable bed,sitting area and good shower. Pool and hot tub very good and excellent breakfast. Under ground parking was a plus. Restaurant and lounge were very good. Close to sporting venues and very walkable.

Such a great hotel and wonderful staff. We'd loved our stay here. I just wish they had moved faster to fix the hot tub - we were at the hotel for 9 days and no hot tub was disappointing.

Underground parking was very convenient. This prevented my vehicle from being covered in snow and having to clear it in the morning rush.

We had a great stay, nice comfortable hotel . I loved the rooms around the outside and restaurant bar and pool area in the center courtyard. The staff were all very friendly and welcoming . The breakfast buffet could improve slightly, the waffle machine wasnt working the hot food wasnt hot and the potatoes were dry. Parking around the outside is plentyful but the spaces were small and most not ideal for a truck. Overall it was a fabulous weekend and we would live to visit Calgary again someday

Its a 5 store location and if a Best Western member you get underground parking. Being a bigger place the breakfast area is BIG and can be busy.

The breakfast for fantastic. Good variety of items and tasty. The parking lot spaces were fairly small so made it hard to park. Check in and check out was easy and fast. Be aware that the pool area was only open from 9-9 as it was not a separate area. Over all world likely stay there again.

Room was clean and staff was courteous. Felt safe, free underground parking as a member (which was free to join). Pool and hot tub was good. Breakfast was superb. Pillows were a bit hard. Found the location of the hotel was good.

Always nice to have a pool you can end the evening in. While there are a few walkable restaurants in the area (aside from the hotel restaurant), there are really good eateries within a 5-8 minute drive as well. Nice to have continental breakfast included, which means I can go grab a fresh cup of coffee while the family sleeps in. The hotel is pet friendly but you may need to walk or drive into the surrounding neighbourhoods to find good walking spaces. That's what we did.

Although the staff and facilities were good, there was a dried stain/smear on a bedsheet. We were able to remove the sheet and adjust with the cover directly on top. Minor issues that was a surprise in an otherwise good facility. Breakfast was very good.

Dirty rooms. No working shower. Drains clogged, pillows dirty and the list goes on. What a dirty and run down place.

Always very clean. Always helpful staff. Breakfast is amazing. We love staying here!

The property was exceptionally clean and convenient, especially given its price point. I appreciated the convenience of not needing to leave the premises, and the staff were attentive and friendly. As a businesswoman, I would have preferred a small ledge in the shower for shaving, as well as a notepad and pen at the desk for quick notes. That said, the room was both comfortable and spotless, and the hotel’s swimming pool and whirlpool offered a relaxing end to the day, ensuring a restful night’s sleep.

The room was in fact spotless and the staff were very welcoming and courteous. I would stay there again.

We stayed at the Best Western Hotel and had a great experience overall. The breakfast was perfect, the staff were friendly, and the room was very clean. The bed and bedding were comfortable, and the hotel was quiet, which made for a relaxing stay. I would definitely recommend this hotel.

Rooms were quiet, but the carpet in our room wasn't vaccumed very well. I found a women's eyelash our carpet! I gave it to the front desk. Was very disgusted with finding it! The disposable 'hot beverage' cups should NOT be in the room! Especially when there is a microwave in the room! The printing on the disposable cups is very small and when you have seniors staying there, they can't see the symbol or are able to read. Luckily we were there and stopped a potential fire that almost started!! There should be porcelain mugs in the guests room. The restaurant food wasn't too bad, but making sure that the ketchup condiments packages aren't already open should be inspected before giving them to the customer! Was very disappointed when found for our food. The front staff were all great, cleaning staff were good but not consistent on their keeping things in order. I do understand that the cleaning staff have trainees, so hopefully this will help in their trainee sessions. Having an elderly parent, it was very hard to keep her calm when things weren't as we arrived.

Great hotel in a very convenient location. LRT to downtown and beyond within easy walking distance. Room was clean and comfortable. Nice to see all of the Christmas decorations. Breakfast was excellent.

The room was clean and cleaned every day. The staff was friendly and attentive. I would stay here again.

Location is excellent. Early morning breakfast staff was extremely kind and helpful. Cleaning staff has dropped the ball since my last stay- stains by bed ( not sure what possibly coffee & I don’t drink coffee or tea) different hotel key by bed not ours, black hair on towel and couldn’t get a refill of toilet paper for the life of us- had to use Kleenex. Over all I normally love the manager at this hotel as she is the sweetest and kindest- she is why I come back along with location. I hope they get on the cleaning crew as it’s not being done like it normally is. Thank you.

We would never get a room close to the elevators again! Loud people coming and going all night, plus the people in the room beside us (I think they were some of the athletes) were up until after 1:00am talking loud and laughing so loud I couldn't sleep. The pillows made a "crunching" sound because of the pillow cases. Not a fan. Also the mattress was rather saggy and uncomfortable.

We were greeted immediately by both front desk staff and promptly checked in. Noisy nights with kids running up and down the hallway till 11 pm. Coffee maker leaked: reported. No blackout curtains over the window, although no other buildings with a view in. I found we lost heat through that window so we had to turn up the heat a lot. Will stay again.

Sliding bathroom door, didn’t close, could hear the adjoining room coughing. Room placement close to the restaurant was loud.

A very attractive room, lots of room, good bed, nice couch in room, breakfast was delicious with many options. The bathroom is too small and very cramped.

Staff were friendly. Room was noisy from the adjoing room noise to the music blaring outside at 3:30am didnt get much sleep. But hotel facilities were nice and clean

Blackout blinds did not cover the window above the heating/cooling unit so that 2/3rd of the window had only sheer curtains which left no privacy and the opposite highway/ballpark spot lights shining in the whole night.

Very nice hotel, rooms comfortable and the staff were friendly. The morning breakfast was very good and the staff made sure to keep the area clean. The shower was the biggest bone of contention. The water pressure is non-existent and the Hot and Cold on the tap is labeled backwards. There is a hand rail in the shower that is terribly placed, you will smash your elbow on it at least a couple times while struggling to get the shampoo out of your hair. The parkade was closed on the exact days we stayed which meant we were left to fight for a spot in the extremely tight outer areas of the hotel. We were lucky enough to get a spot even though most were tight to get into. This was our first impression of the hotel which was not an ideal start.

Comfortable beds, quiet hotel, good breakfast. Close to UOC campus

No blackout curtains. Only a thin flimsy white curtain that let in a lot of light all through the night. Very noisy. There’s a common balcony connecting all the rooms on the floor and anyone walking along that balcony can easily peer into the room through the thin curtains. No privacy.

Very spacious room. The bathroom was very small but adequate

Staff were incredible. Very friendly, helpful and welcoming. Rooms were very clean and quiet. Overall, and excellent stay.

An employee named Leo checked us in and welcomed us - his service was beyond excellent. We stayed at this location to be close to Foothills Hospital to see a relative. We normally stay in another hotel when in Calgary, however, the service we received will ensure that we w ill be back!

Staff was extremely efficient and friendly.

For a property that was close to McMahon Stadium, this hotel really went beyond what I expected for a Best Western hotel! For the first hotel that I have ever booked, the staff was so friendly and helpful in helping me know what I need to do and where I need to go, I loved the outlay of my room & the view I got of downtown, & the breakfast was fascinating. Saying that, there were some problems i had at the hotel that could be improved on. For starters, one of the bed sheets was not fully cleaned which was a cause of concern for my plus one in which it needed to be addressed. But the biggest problem i had was the hotel bar. Though it is very atmospheric with the hotel layout, the service was absolutely terrible to a point where the both times I was there, I was waiting 10 mins or more just to get some service to order drinks & food. There was even one time where I ordered a cocktail that was sitting on the bar for 10 or so minutes yet no one delivered it me until later. This alone can be a serious safety concern for me, as a customer, if the bar wasn't packed. Obviously this could be because of staffing but even so, there should definitely be some work done on the bar with one handling the drinks, one running the food, and one managing the whole thing (at least). But regardless, the rest of the hotel was great & I would definitely come back to it again if I need to hotel stay for some workshops or even a Stampeders game :)

Didn’t stay at hotel because my trip got canceled , the manager would not refund the 1200$ in hotel rooms I paid for even with optimal notice thanks for taking my money , I was loyal repeat guest at the hotel but this will be the last time stay at that hotel

The hotel was beautiful, nice decor, friendly staff, comfortable clean rooms. We loved our stay! The included breakfast was amazing!! Upon arrival we had a late dinner in the Rockies Bar and Grill. The service was terrible, we were rushed, not asked if we wanted another beverage, not asked if we would like dessert, and the food was not great.

The staff was exceptional

helpful and friendly staff.

Staff were amazing. Breakfast awesome. Would definitely stay again.

We had an incident at the hotel when we checked in at 430 our room was NOT ready . They apologized and offered us a room 534 which was right next to our room we paid for 535 . Coming up from the elevator I noticed the house keeper knocking on the 535 door and a lady answered butt naked / drunk / high or a mixture of both. How’s keeping asked me if she was part of our party as someone from your hotel let her into the 535 room . The naked lady shut the door housekeeping came to use our phone to call down as the lady wasn’t leaving . I had our 2 kids with us and my husband still wasn’t up so he missed it all . The lady finally took off in the hotel down stairs / up stairs / down elevator and up . Not sure if she was caught . We ended up leaving the hotel because I wasn’t staying in the room we originally booked with her being in it . Nothing was looked through after she had left housekeeping did go in and replace water but we left after that . It was very hard to get a hotel last min . Anyways we still have the hotel charged on the credit card . Hoping it will be reversed Thanks

We booked multiple nights to cover various appointments in the city. The proximity to main roads makes it easy to get where you need in the city. During check-in the staff are friendly and helpful. We were travelling with our dog, and everyone seems to be dog people. There is a pad in the back of the hotel for your pet that is kept clean. We asked for a room away from the elevators and pool to help keep the dog quiet and found our room and the hotel nice and quiet. Complimentary breakfast was fresh, and some of the options rotated over the week, so if you're in for more than a night you have options. My only issue with this hotel, is that the street leading in was an afterthought by the city and has an odd 3 way stop that made it hard to turn onto crowchild. Beyond that, this is a great place to stay.

The hotel was staff was nice, the room was clean and the bed comfortable. It’s a little distance to downtown Calgary if that is your purpose for the stay but I would recommend for the the price!

A very well maintained hotel. Groovy 80s vibe. Very good breakfast included. Lounge has good food too. Also excellent location if your are going to McMahon Staduim. Right across the street.

Very convenient for walking to the hospital.

central location. Easy to get to most places in Calgary. Underground parking.

Comfortable beds, quiet hotel, good breakfast. Close to UOC campus

Great hotel in a very convenient location. LRT to downtown and beyond within easy walking distance. Room was clean and comfortable. Nice to see all of the Christmas decorations. Breakfast was excellent.

This appears to be an older hotel but it's still in great shape. Our king suite had a very comfortable bed and, overall, was very quiet. Complimentary breakfast for each night of your stay along with secure, underground, parking. It's right next to the C-Train and highway, for easy transportation. Aside from the in-house restaurant, there are multiple places within a 5 minute walk (Denny's, DQ, etc). A great place to stay - I would return.

Very clean, good breakfast, friendly staff, great location to drive in from #1 highway (east to west) and only minutes from Foothills Hospital.

Good NW Calgary hotel that is close to train.

Although the staff and facilities were good, there was a dried stain/smear on a bedsheet. We were able to remove the sheet and adjust with the cover directly on top. Minor issues that was a surprise in an otherwise good facility. Breakfast was very good.

Food was great

Clean room, Hospitality, buffet breakfast and heated underground parking included!!

We love this place, have stayed here 3 or 4 times now. The breakfast is great, the pool & hot tub helpful. The only suggestion we could make would be to put a sign on the pancake or yogurt machines if they're not working.

The breakfast though included leaves a lot of room for improvement Out of muffins, yogurt at 930 even though the time it was open was 10 Very long line up to make waffle, either supply them or have 2 machines Tables not cleaned properly

Central location and the staff is fantastic. Great restaurant. Okay breakfast and the area is clean. However, the eggs were always cold.

The hotel was beautiful, nice decor, friendly staff, comfortable clean rooms. We loved our stay! The included breakfast was amazing!! Upon arrival we had a late dinner in the Rockies Bar and Grill. The service was terrible, we were rushed, not asked if we wanted another beverage, not asked if we would like dessert, and the food was not great.

Great hotel in a very convenient location. LRT to downtown and beyond within easy walking distance. Room was clean and comfortable. Nice to see all of the Christmas decorations. Breakfast was excellent.

The breakfast for fantastic. Good variety of items and tasty. The parking lot spaces were fairly small so made it hard to park. Check in and check out was easy and fast. Be aware that the pool area was only open from 9-9 as it was not a separate area. Over all world likely stay there again.

Overall good experience. Food was just okay at the restaurant and hot tub was out of order.