Is parking available at the property?

Self parking is available on-site for a fee of CAD 20 per day, which includes in/out privileges. Please note that parking height restrictions apply.

Is breakfast offered at the hotel?

Breakfast options are available, including the possibility of breakfast in the room. Specific details about the type and cost of breakfast were not provided.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a fee of CAD 30 per accommodation, per night, and a maximum charge of CAD 150 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available at the hotel?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about accessible bathrooms and pool access features were not provided.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Calgary, within a 5-minute drive of Stampede Park and Calgary Tower. It is approximately 3.5 miles from Calgary Zoo and 3.8 miles from the University of Calgary.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. Specific operational hours and seasonal availability were not provided.

What are the hotel's policies regarding children?

Children aged 14 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

Sandman Signature Calgary Downtown Hotel

Average nightly price at Sandman Signature Calgary Downtown Hotel by month, last 12 months (USD)
Month	Average price
January	US$104
February	US$104
March	US$102
April	US$102
May	US$165
June	US$170
July	US$291
August	US$160
September	US$158
October	US$109
November	US$98
December	US$99

What guests think

At Sandman Signature Calgary Downtown Hotel, guests frequently praise friendly staff, clean modern rooms, and a highly convenient downtown location beside the C‑Train, while also noting recurring noise from trains and HVAC and some challenges with parking and maintenance.

The immediate area can feel rough with visible homelessness, but transit and central sights are within easy reach. Housekeeping and cleanliness are often rated highly, though several guests reported missed room refreshes or occasional cleanliness lapses. On‑site Moxie’s draws many positive comments for convenient, tasty meals and breakfast, though waits can occur and there’s no included breakfast. Good for sightseers and business stays if you’re comfortable with an urban setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, hot tub and gym are appreciated when available, but there are recurring reports of closures, a small or crowded hot tub, and occasional cleanliness issues. Parking is paid with tight, low‑clearance, confusing access and sporadic elevator problems.

Related guest reviews

10

Laurence

6 Jul 2025

·

Stayed 3 nights

Hotel is nice. It’s downtown so it can be a bit noisy. The parade is nice just not very tall. Only 6 ft clearance so my smaller suv just barely made it. Any truck I wouldn’t try it

8

Tenzin

24 Jul 2025

·

Stayed 2 nights

Pool out of service.

10

Jack

14 Sept 2025

·

Stayed 6 nights

Great location, more than reasonable price and nice pool

6

Brian

1 May 2025

·

Stayed 1 night

Underground parking is awkward getting in and out of, they are narrow low stalls, parking elevator doesn’t stop on every level.

2

Parvinder

26 Jul 2025

·

Stayed 3 nights

The AC unit in my room wasn’t working. It took 24 hours for the hotel to respond back and then they wanted me to switch rooms which was very inconvenient. The pool was out of order, the fitness room didn’t have all the equipment operational the hair dryer in the room didn’t work. Not my typical stay at this hotel, I have been staying here for 7+ years.

8

Arman

4 Jul 2025

·

Stayed 1 night

Great location, clean, amenities are good enough. Hot tub is too small though.

10

Alice

15 Nov 2025

·

Stayed 1 night

Great check in experience, clean and well stocked room, and nice pool/hot tub. Great, central location as well. Would definitely stay here again!

10

Adrienne

31 Oct 2025

·

Stayed 3 nights

clean room and the staff were so nice! we also loved the pool and hot tub :)

4

Donna

23 Jul 2025

·

Stayed 1 night

Upon checking in we were told the pool and hot tub were out of service which was a huge disappointment to our family. We had 2 granddaughters that were looking very forward to swimming with my husband. Also, during the night, the A/C in all of three of our rooms seemed to stop working very well and none of us got a good nights sleep before our day of travel. Not the experience we were hoping for.

8

Dwayne

13 May 2025

·

Stayed 1 night

Accessing parking is difficult.

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Cleanliness

Most guests find rooms clean and tidy, sometimes spotless. However, housekeeping can be inconsistent with missed refreshes and issues such as hair, odors, mold, stained carpets or drain flies reported by some.

Related guest reviews

10

James

27 Nov 2025

·

Stayed 2 nights

Spotless room and bathroom, great staff and fantastic food at the restaurant.

10

Vicki

30 Jan 2026

·

Stayed 1 night

Spotless

6

Ashley

18 Nov 2025

·

Stayed 3 nights

Nobody came to clean the room, take out garbage or bring new towels our whole stay until we asked the second timeb

6

Samantha

1 Dec 2025

·

Stayed 1 night

Room was okay but had quite a bit more f black dog hair in the one bed, hair in the shower and the tv would not work after trying a bunch of things realized the hdmi cord were unplugged. No complementary breakfast

6

Patricia

25 Sept 2025

·

Stayed 3 nights

Mold in the bathroom shower Restaurant had run out of food choices very limited menu choices available Dessert was a disappointment

10

Jose

20 Nov 2025

·

Stayed 2 nights

Perfect place, Clean room and easy access for everything. We stayed here for a week and will stay here again.

10

Jenelle

2 Nov 2025

·

Stayed 3 nights

Nice clean rooms friendly staff accessible to anything you would need

6

Jackie

23 Sept 2025

·

Stayed 2 nights

Upon check in guests should be advised that elevator access is limited to certain parkade levels. Carpets and furniture were stained. Small flies were emerging from the shower drain and were gathering on the shower walls and floor. Bathroom sink was slow to drain

6

Khuram

27 Oct 2025

·

Stayed 4 nights

Location of this hotel is pretty bad. They claim its a 4 star hotel but from the condition/looks of it, it looks nothing more than a 2.5 star hotel. The area where this hotel is located has "crac*****s" and homeless people everywhere, often wandering in to the lobby area causing a concern for safety. I was pretty disappointed in the service as well because my room was cleaned basically once during my 4 day stay.

10

Austin

10 Nov 2025

·

Stayed 2 nights

Staff was friendly and the room was very nice and clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally modern, comfortable and often spacious, but many report significant noise from the nearby C‑Train and thin walls. Temperature control is a recurring pain point (loud or ineffective A/C or heat, slow hot water), plus occasional small rooms, limited TV options, or patchy Wi‑Fi.

Related guest reviews

6

Mark

8 Oct 2025

·

Stayed 1 night

Good check in. Small room. No electrical plug on left side of bed.

4

Marc

16 Jul 2025

·

Stayed 4 nights

So loud, had to wear ear plugs at night, the transit train passes every 5 min , and also the CP rail train passes 1 or two blocks away. Really wished we would of know of this, i would of not went to this hotel if we knew...

8

Karen

17 Dec 2025

·

Stayed 3 nights

The hotel is lovely with a beautiful entrance. The rooms are new and spacious. The staff was friendly. The hotel is very close to the L Train so it was so noisy I could hardly get any sleep.

6

Mayron

26 Oct 2025

·

Stayed 1 night

Kinda outdated would be great if they had smart tv for families, channels were mostly sports not alot of options,

10

James

15 Nov 2025

·

Stayed 3 nights

The room was quite nice and the C-train was very convenient. However without the A/C the room got very hot but the AC wall unit was very loud and would startle me awake when it turned on.

6

Michael

22 Oct 2025

·

Stayed 1 night

Wifi did not work in the room. Had to use personal data. Disappointed. Other than that no complaints

4

Scott

14 Aug 2025

·

Stayed 3 nights

I love the location as it’s just 1 block to work. I have stayed 8 nights over my last 3 visits. This end of downtown has a large homeless population on the sidewalks and you should expect being asked for money. Each visit the A/C was so old either it doesn’t cool the room below 21C or it’s so loud kicking on and off I haven’t gotten a good nights sleep. 2nd last visit I moved rooms and paid an upgrade due to a loud A/C. New room wouldn’t cool. This last visit I thought I found the right room. I paid for a king kitchenette as they’re supposed to be updated. The A/C broke down at 1am and sounded like electrical shorting/sparking. I was given a new room, a lower tier room, and finally got back to bed after 130 am. The room never got below 21C even being set to 16C. At least it was quiet. I managed a whole 5 hours of sleep. The hotel refunded 2/3 nights of parking in exchange. That’s not enough. In all 3 visits the showers never got hot. The best I could get was luke warm after running for 5-10min before getting in. By the end of the shower it is slightly warmer. Hot tub is excellent, though this last visit it had a lot of foam, typically a sign of a lot of oil and detergents in the water. This hotel doesn’t cut it at this price. Looks good and updated but the mechanicals are severely outdated. If I want to get a good sleep, I’ll be booking elsewhere and having a longer commute from the east end of downtown.

10

Jenny

6 May 2025

·

Stayed 1 night

Street trams are very noisy even on the tenth floor.

10

TerriAnn

30 Nov 2025

·

Stayed 1 night

Love staying at the sandman but lighting is terrible always so dark

6

Damian

8 Nov 2025

·

Stayed 1 night

Took 10 min for the shower hot water to work,

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Service

Service is widely described as friendly, welcoming and accommodating, with smooth check‑ins and helpful front desk support. Some guests experienced inconsistent follow‑up on issues, confusion around room‑refresh policies, or poor communication during nighttime fire alarms.

Related guest reviews

10

Keith

20 Oct 2025

·

Stayed 1 night

Staff were very helpful and very friendly

10

Marlene

2 Oct 2025

·

Stayed 1 night

The staff was amazing, so welcoming and friendly. They were very helpful and recommended places to visit. Rooms are very clean. Overall it was a great experience, highly recommend this place if you are visit ing Calgary.

6

Cindy

29 Sept 2025

·

Stayed 1 night

Fire alarm went off at 5 am, no direction given by staff. We mentioned it at check out and it got brushed under the rug.

10

Brooke

13 Oct 2025

·

Stayed 2 nights

Always a great stay at Sandman signature hotels! Beautiful hotel with excellent staff they were so friendly and welcoming, great pricing and very clean, I will always choose this hotel when I come to Calgary!

2

Nadia

26 Oct 2025

·

Stayed 3 nights

The staff seemed rather unfriendly, which made the check-in experience less welcoming. The air conditioning in the room was on auto and kept turning on and off, making it uncomfortable to settle in. Additionally, the gym and pool facilities were not well explained, and there was no guidance on how to find the toilets. Overall, the service didn’t feel very welcoming or helpful.

2

Bradley

19 Jul 2025

·

Stayed 1 night

Horrible service. Fire alarm went off in the middle of the night. Interrupted much needed sleep. Requested a later checkout for the inconvenience and they would not accommodate

10

Rhonda

19 Oct 2025

·

Stayed 4 nights

The staff was amazing! Always smiling and helpful!

10

Bryant

20 Oct 2025

·

Stayed 1 night

Great location for getting to the heart of downtown and the Beltline, plus outstanding transit access right next to the LRT. The room was comfy and clean, and the staff was friendly and helpful.

10

Shawn

16 Oct 2025

·

Stayed 3 nights

Staff helped out with a request of mine that made the trip exponentially more comfortable. Thank you.

10

Robert E

11 May 2025

·

Stayed 2 nights

We had a great stay at Sandman and the person who checked us in (I wish had kept her card) was the most professional front desk employee I have ever encountered.

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Location

Central downtown, right by the C‑Train/free fare zone, making it easy to reach sights on foot or transit. Several reviews note the immediate area can feel rough with visible homelessness and city noise.

Related guest reviews

10

Amanda

3 Nov 2025

·

Stayed 2 nights

Clean room, great location.

10

Ma Glory Joy

1 Nov 2025

·

Stayed 1 night

Near public transportation

4

Nicole

13 Sept 2025

·

Stayed 2 nights

This is by far the worst location to stay in when visiting Calgary. Within 10 minutes of being there I ran across the street to the store and was told by a police officer not to walk around at night there. Dangerous place to be!

10

TRACY

27 Oct 2025

·

Stayed 4 nights

Great location Friendly helpful staff Moxies in lobby

10

Bryant

20 Oct 2025

·

Stayed 1 night

Great location for getting to the heart of downtown and the Beltline, plus outstanding transit access right next to the LRT. The room was comfy and clean, and the staff was friendly and helpful.

10

Paul

1 Aug 2025

·

Stayed 2 nights

Great location, very clean property but the area in the immediate vicinity was a little sketchy. I never felt unsafe, but there were a lot of transients in the park and around the train station. Sad, but true. Would I return? Absolutely, and probably will at the end of next week.

6

Khuram

27 Oct 2025

·

Stayed 4 nights

Location of this hotel is pretty bad. They claim its a 4 star hotel but from the condition/looks of it, it looks nothing more than a 2.5 star hotel. The area where this hotel is located has "crac*****s" and homeless people everywhere, often wandering in to the lobby area causing a concern for safety. I was pretty disappointed in the service as well because my room was cleaned basically once during my 4 day stay.

8

Go

20 Oct 2025

·

Stayed 1 night

good location

8

Nicole

28 Sept 2025

·

Stayed 1 night

Good location downtown and next to rail. Quick walk to sights and malls.

8

Holly

19 Aug 2025

·

Stayed 1 night

Great staff! Area not the best with the park across the street and there definitely is some noise from the C train.

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Dining

Many guests like the on‑site Moxie’s for convenient, tasty meals and good breakfast options; happy hour is noted. Downsides include occasional long waits, limited menu at times, and no complimentary breakfast.

Related guest reviews

10

James

27 Nov 2025

·

Stayed 2 nights

Spotless room and bathroom, great staff and fantastic food at the restaurant.

10

Ryan

30 Nov 2025

·

Stayed 2 nights

Great stay. Room was clean. Bed.was comfy. Moxies food was delicious. Price was great as well. Definitely staying there again sometime.

6

Providence

8 Nov 2025

·

Stayed 1 night

I paid extra hoping to get a room with a view... a corner view, was disapointed. Breakfast @ Moxie was extremely flavourful and left my mouth amazingly surprised! Portion were generous! Had Benedict eggs would absolutely recommend it without hesitation! Slept really good in the comfort of our room. Only problem was with parking our truck with the indigo app.

6

Jacqueline

17 Jul 2025

·

Stayed 1 night

The wait for breakfast in moxi restaurant was unacceptable The waiting time after being seated was 20 minutes to take our order

10

John Sinclair

16 Oct 2025

·

Stayed 3 nights

The hotel is fine. But what really stood out was the restaurant. I've eaten a lot of mediocre, unhealthy, overpriced hotel meals over the years but this Moxie's restaurant was a complete and delightful change of pace. The food tasted great, was as healthy as you wanted it to be and wasn't unreasonably expensive.

6

Patricia

25 Sept 2025

·

Stayed 3 nights

Mold in the bathroom shower Restaurant had run out of food choices very limited menu choices available Dessert was a disappointment

10

Adam

6 Oct 2025

·

Stayed 1 night

Good location. The restaurant had happy hour which we liked.

10

Michael

20 Jul 2025

·

Stayed 3 nights

Great location on the main transit line. Moxies restaurant in the lobby. Room was as expected. Please note that you must put a card on the room door advising that you want your room made up.

10

Jenni Ann

14 Nov 2025

·

Stayed 1 night

Room was very clean, bed and pillows were very comfortable, moxies breakfast was very good and well priced, our server was excellent!

10

Claudia

5 Jul 2025

·

Stayed 2 nights

It was very nice, we used the pool and gym. I just wished they had their own breakfast. They cound on Moxies restaurant that is located on the main floor.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $132	2 $82	3 $108	4 $89	5 $87	6 $92	7 $104
8 $102	9 $108	10 $110	11 $110	12 $144	13	14
15	16 $145	17 $162	18 $138	19 $167	20 $150	21 $101
22 $105	23 $105	24 $105	25 $66	26 $105	27 $101	28 $101
29 $105	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
		1 $85	2 $85	3 $86	4 $103	5 $101
6 $97	7 $48	8 $83	9 $85	10 $85	11 $101	12 $97
13 $97	14 $85	15 $85	16 $85	17 $85	18 $97	19 $97
20 $97	21 $85	22 $85	23 $88	24 $85	25 $97	26 $101
27 $97	28 $85	29 $85	30 $85	31 $85

Sandman Signature Calgary Downtown Hotel

Prices for Sandman Signature Calgary Downtown Hotel

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 1 King Bed (Run of House, 1 King Bed)

Standard Room, 1 King Bed, Kitchenette

Standard Room, 1 Queen Bed

Standard Room, 1 King Bed

Standard Suite, 1 King Bed with Sofa Bed, Kitchenette

Standard Room, 1 King Bed with Sofa Bed

Guest reviews of Sandman Signature Calgary Downtown Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sandman Signature Calgary Downtown Hotel

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