Is parking available at the hotel?

On-site parking is available, including covered valet parking for CAD 49 per night, which provides in/out privileges.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee of approximately CAD 25.00 per person.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a fee of CAD 52.50 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about accessible bathrooms and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Calgary, within a 5-minute drive of Calgary TELUS Convention Centre and Calgary Tower. It is 1.4 mi (2.2 km) from BMO Centre and 1.7 mi (2.7 km) from Scotiabank Saddledome.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is available year-round. Additional recreational facilities include a waterslide and a hot tub.

What are the hotel's policies for guests staying with children?

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Sheraton Suites Calgary Eau Claire Hotel

Average nightly price at Sheraton Suites Calgary Eau Claire by month, last 12 months (USD)
Month	Average price
January	$175
February	$180
March	$178
April	$218
May	$284
June	$306
July	$426
August	$253
September	$302
October	$230
November	$195
December	$162

What guests think

At Sheraton Suites Calgary Eau Claire, guests praise spacious suites, friendly staff, and a family‑friendly pool with waterslide, plus a walkable riverfront location near Prince’s Island Park and dining, while noting nearby construction, limited or pricey parking, and occasional noise.

Suites are comfortable and well laid out, though some feel dated, and a few reviews mention maintenance or HVAC issues and inconsistent Wi‑Fi. Cleanliness is widely praised, with occasional lapses. Dining feedback ranges from good restaurant and club lounge experiences to slow or average breakfasts and room service. Expect a convenient, family‑oriented stay with strong service and plenty of space.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Indoor pool with waterslide and hot tub is a standout for families, and the gym is adequate. Parking is mainly valet and considered expensive; the pool area can be crowded and noisy with children.

Related guest reviews

8

Vincent

Feb 18, 2025

·

Stayed 2 nights

Very nice hotel and suites. However the pool area was not so enjoyable. The hottub/jacuzzi has next to no rule. Parents let their toddlers jump everywhere and splash other guests in the hottub with no mention in the rules that parent supervision is required and that the jacuzzi is meant for relaxing/adults/older children. 3-4 years old using the gym as a play area. Maybe consider adding a glass door between pool and jacuzzi area or consider specific later hours with no kids allowed.

8

Nick

May 21, 2025

·

Stayed 1 night

The stay was pleasant. There is only valet parking at this hotel which meant we had to drive around the nearby streets to find parking for ourselves.

10

GLENN

Aug 9, 2025

·

Stayed 1 night

Location is fantastic Rooms are fantastic Pool is fantastic

2

SIRTAZ

Dec 31, 2024

·

Stayed 2 nights

Exercise equipment not pleating and 3 elliptical machines all not working. Not worth the stay.

10

Allison

Aug 14, 2025

·

Stayed 2 nights

This hotel has a great location. You are able to walk around and enjoy downtown Calgary. The gym and pool/waterslide are great! Waterslide is fast ! We enjoyed the restaurant and had excellent service.

10

Nishika

Mar 25, 2025

·

Stayed 2 nights

The hotel was perfectly located and the staff very professional. The pool is safe for kids.

10

Jennifer

Aug 13, 2025

·

Stayed 1 night

Great place! Perfect location, but no parking options really other than valet.

8

larry

Oct 8, 2025

·

Stayed 2 nights

Good stay and no issues. Easy to find and convenient for walking and restaurants. Room big and clean / comfortable. Great pool, hot tub and slide. Food good at the restaurant. Would stay there again.

4

Jessica

Apr 28, 2024

·

Stayed 1 night

Good location, expensive for the unsafe swimming practices that was occuring. Over 50 kids in the pool, it was my sons bday, wanted him to enjoy the pool and slide but was unable to due to amount of kids unattended in the pool that came down on my son several times. Left early.

10

Amy

Jan 13, 2024

·

Stayed 2 nights

Beautiful area and really nice hotel! Family loved the pool, waterslide and hot tub! The only tricky part was there was only valet or on street parking which is understandable for the area but if you don’t want to pay $45 per day for valet, it’s a little less convenient. That being said we were able to find parking relatively close and could even remote start the car from our room on a snowy morning!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe rooms and public areas as very clean or spotless. Some inconsistencies appear, including stained bathrooms, worn carpets, a musty odor in one room, and the pool needing cleaning on a busy day.

Related guest reviews

6

John Paul

Apr 29, 2025

·

Stayed 6 nights

The location can’t be beat—steps from top restaurants, Stephen Avenue, and Prince’s Island Park. But our week-long stay was seriously undermined by a constant moldy odor in our room, by checkout, my kids and I were all dealing with itchy throats and coughing. Breakfast was equally frustrating, we arrived at 8:45 AM to ensure we wouldn’t be late, only to have our breakfast served at 10:15 AM making us late for our plans. On the bright side, the pool was excellent, exactly what drew us here and my kids absolutely loved it.

10

Nicky

Dec 29, 2025

·

Stayed 1 night

Clean rooms. Very friendly staff. Pool is great for kiddos.

10

Maria

Nov 3, 2025

·

Stayed 1 night

Clean rooms. Spacious areas

10

cynthia

Oct 8, 2024

·

Stayed 1 night

Great location near Bow River. Spacious clean rooms

10

Nesreen

Aug 15, 2025

·

Stayed 2 nights

The staff are always amazing and always ready to help. The rooms can be little more cleaner , the bathroom had visible stains and debris .

10

Nidhi

Nov 3, 2025

·

Stayed 1 night

Spacious clean rooms and excellent staff. The shower was fiddly and could use an upgrade.

10

Justin

Nov 26, 2025

·

Stayed 1 night

Spotless Perfect Location Excellent Service

10

Akwasi

Dec 1, 2025

·

Stayed 1 night

Very Clean and nice 👌

8

Susan

Aug 11, 2024

·

Stayed 1 night

Love the location. Nice suite but could have been cleaner, needs new carpet.

10

Shaunna

May 20, 2024

·

Stayed 5 nights

The property was good. Needs a few upgrades but otherwise good. The staff was absolutely amazing! We stayed on the club floor and I cannot say enough good things about the club room and staff. The cleaning staff was awesome as well. The pool was not clean one day so we let the staff know and it was cleaned immediately. The gym was adequate for us. The surrounding area was also lovely with the restaurants and park near by. We will definitely be back.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Spacious suites with separate living areas and very comfortable beds are widely appreciated. Some guests found rooms dated or noisy near the pool, and a few reported HVAC or bathroom issues and spotty Wi‑Fi.

Related guest reviews

10

David

Nov 26, 2025

·

Stayed 1 night

We love the location, rooms are great and clean, and the beds super comfy

8

Cory

Sep 11, 2025

·

Stayed 1 night

Rooms above or near the pool are very loud

10

Shirley

Aug 24, 2023

·

Stayed 1 night

Overnight stay. Everything was easy. Only advice would be to have more electrical outlets available. Most hotels provide access to USB ports for easy charging of devices.

8

Suzy

Sep 30, 2025

·

Stayed 3 nights

Love this location! Very convenient to everything but the river walkways and parks are my favourite. Hotel was old-style classic and pretty good. Worth what we paid - $219/night. Room (suite) was nice but a little cramped. I really liked that they had a humidifier in the room.

10

Jason

Feb 15, 2025

·

Stayed 1 night

Comfortable room and excellent water pressure in shower.

8

FELISA

Aug 13, 2024

·

Stayed 4 nights

The valet parking fee was too expensive, $47.25 (Can), per day. The internet connection was on and off. The bathtub was clogged. The door in the bathroom was making a loud noise when we opened and closed it. The Hotel staff were friendly and approachable.

10

Bartley

Aug 4, 2025

·

Stayed 3 nights

Excellent stay, location is perfect to access attractions downtown including a lovely waking path and huge park across the bridge. Large rooms (we had a two queen room with a sofa bed). Pool area was a huge hit with a waterslide, heated pool and hot tub for all to enjoy! Complimentary bottled water and in room coffee. We splurged on the valet parking and had 10/10 service. Check in was busy but seamless and we loved that the shower had great pressure and lots of hot water. The main room and bedroom each had a television so the little one could enjoy cartoons while we watched something that we wanted. The beds are a little in the hard side, but that's a preference thing. Loved our stay and will stay here again. We are four adults, one seven year old and a teenager. We had room service for breakfast one day and it was ok, never used the restaurant the rest of the time so can't really comment on the dining.

8

Sandra

Sep 15, 2025

·

Stayed 2 nights

Excellent location. TV/ remotes are antiquated. Price is too high

10

Kathy

Jul 27, 2025

·

Stayed 1 night

We stayed in a corner king & it was spacious, comfortable & clean.

6

Mona

Jan 7, 2024

·

Stayed 2 nights

I think it needs a renovation. The carpet in the hallway looks dirty. We stayed 2 nights. And our 1st night,we didnt sleep at all, there is a problem with the heater. It is sooo Hot eventhough we already put it in the lowest temp.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a strong point, with many mentions of friendly, helpful staff across front desk, valet, and housekeeping. Occasional issues include slow or understaffed dining, check‑in delays or miscommunication, and sporadic unhelpful interactions.

Related guest reviews

10

Jolene

Jun 4, 2024

·

Stayed 3 nights

Incredible staff, service and hospitality.

10

Rebecca

Mar 23, 2024

·

Stayed 1 night

Every staff person was exceptional.

6

Karen

Sep 1, 2025

·

Stayed 1 night

Room was not ready till 5. Said they would bring our luggage up to the room and they did not.

8

Michael

Sep 27, 2025

·

Stayed 2 nights

Very nice spot. Walking around riverfront park, 12 mins to walk to the core shopping, pub across street. Only downside was unfriendly bar staff in the hotel property. Bad.

10

Ritchie

Mar 26, 2025

·

Stayed 1 night

Front desk staff are always super kind and professional. Best front desk hotel staff in Alberta!

10

Lisa

Jul 13, 2025

·

Stayed 1 night

I would definitely stay here again. Friendly staff, fast check-in despite it being a Saturday during Stampede. King suite was well priced and nice and spacious. Room was clean, bathroom spotless. Amazing to have Local and Joey right across the road.

10

Robert

Sep 26, 2025

·

Stayed 2 nights

Staff was amazing. Great corner room was fantastic.

10

Keith

Dec 18, 2025

·

Stayed 3 nights

Staff is incredible!

8

Scott

Sep 29, 2025

·

Stayed 2 nights

Overall good but insufficient bedding for my daughter's fold out bed, peeling wallpaper i bathroom. Although I signed up for Marriott Bonvoy years ago, the man at the front desk said he couldn't find my account. He did not ask if I wanted to open a new account though, I had to ask when checking out. The friendly woman at the desk at that time did set me up again, which I appreciated, although I'm not sure if this most recent stay was included and counted. The hotel is very nice and is in a very pretty location in Calgary and we as a family would be very happy to stay here again.

10

Irene

Nov 5, 2025

·

Stayed 1 night

Always love coming here. The entry with lit tres is beautiful, the staff are welcoming and the room and beds are excellent. Really appreciate upgrades when available. Always love it here.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is a major plus: downtown by the Bow River and Prince’s Island Park, walkable to restaurants, +15 and transit. Several reviews note ongoing construction causing dust, detours and occasional noise.

Related guest reviews

8

lorna

Jun 2, 2025

·

Stayed 2 nights

There is a lot of dust and construction around building, even walking, you have to take detours to get to the riverwalk. The hotel is showing signs of age but is still a nice hotel. We did not eat there. The staff are all very obliging. The room is a lil overpriced esp with all the dust noise and inconvenience.

10

Scott

Jun 15, 2024

·

Stayed 1 night

Great location with easy access to a wonderful riverside park.

10

Scott

Sep 28, 2025

·

Stayed 1 night

Rooms are spacious and comfortable. The location is ideal - close to the river park, restaurants and pubs. Highly recommend!

10

Agnes

Sep 8, 2025

·

Stayed 3 nights

Great location - near the River and nice places to walk. The suite was very comfortable and easy to access And the staff were very nice.

10

Abdulaziz

Jul 22, 2024

·

Stayed 2 nights

There are various constructions going around the area which is a little bit annoying.

10

Dawn

Aug 22, 2025

·

Stayed 2 nights

Lovely downtown area close to walking trails and river.

10

Preeti

Sep 24, 2025

·

Stayed 4 nights

Great location

8

Justin

Nov 26, 2025

·

Stayed 1 night

Location is perfect for access to +15 and restaurants

10

David

Sep 11, 2025

·

Stayed 3 nights

Perfect location for Calgary stampede

8

Paul

Jan 26, 2024

·

Stayed 3 nights

Alway have great stay. Location is awesome , hotel is clean and staff is very friendly. Only complaint would be the noisy construction across street which they can’t control

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On‑site dining gets generally positive feedback, with several praising the restaurant and club lounge; breakfast is described as good to average. Some guests report slow service or mediocre room service.

Related guest reviews

10

Leisa

Jun 20, 2024

·

Stayed 1 night

We absolutely loved it here! The staff were friendly and extremely hospitable. The on-site dinner was amazing and the suite was spacious and beautiful!

10

Rebecca

Aug 9, 2025

·

Stayed 4 nights

We stayed on the Club level - amazing breakfast and happy hour options. The rooms are a bit dated but super clean and well equipped . The staff were attentive and helpful at all times . We would stay here again !

10

Kristin

May 8, 2025

·

Stayed 1 night

This was a beautiful property and the restaurant was great.

10

James

Dec 27, 2024

·

Stayed 2 nights

Great place downtown close to fine dining. Room service was great and affordable.

10

Bartley

Aug 4, 2025

·

Stayed 3 nights

Excellent stay, location is perfect to access attractions downtown including a lovely waking path and huge park across the bridge. Large rooms (we had a two queen room with a sofa bed). Pool area was a huge hit with a waterslide, heated pool and hot tub for all to enjoy! Complimentary bottled water and in room coffee. We splurged on the valet parking and had 10/10 service. Check in was busy but seamless and we loved that the shower had great pressure and lots of hot water. The main room and bedroom each had a television so the little one could enjoy cartoons while we watched something that we wanted. The beds are a little in the hard side, but that's a preference thing. Loved our stay and will stay here again. We are four adults, one seven year old and a teenager. We had room service for breakfast one day and it was ok, never used the restaurant the rest of the time so can't really comment on the dining.

10

Anne

Dec 3, 2025

·

Stayed 2 nights

Nice breakfast.

8

larry

Oct 8, 2025

·

Stayed 2 nights

Good stay and no issues. Easy to find and convenient for walking and restaurants. Room big and clean / comfortable. Great pool, hot tub and slide. Food good at the restaurant. Would stay there again.

10

Delphine

Jun 24, 2025

·

Stayed 2 nights

Staff were kind and welcoming! The restaurant had a great buffet!

8

Lars

May 20, 2025

·

Stayed 1 night

Good location for those wanting to stay in the business district. The food I had in the restaurantt was below expectations.

8

Rebecca

Aug 21, 2025

·

Stayed 6 nights

Great location near the park and close to the train. Restaurant attached has excellent food but room service was lacking. The suite was a perfect set up for 4

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $309	3	4	5 $248	6 $142	7 $140
8 $121	9 $160	10 $183	11 $307	12 $535	13 $526	14 $608
15 $617	16 $343	17 $433	18	19 $757	20 $257	21 $139
22 $139	23 $216	24 $363	25 $402	26 $152	27 $134	28 $123
29 $161	30 $224

Su	Mo	Tu	We	Th	Fr	Sa
		1 $337	2 $208	3 $175	4 $145	5 $139
6 $175	7 $218	8 $291	9 $230	10 $163	11 $133	12 $139
13 $169	14 $145	15 $151	16 $165	17 $157	18 $127	19 $142
20 $163	21 $138	22 $151	23 $157	24 $157	25 $135	26 $139
27 $165	28 $147	29 $151	30 $193	31 $235

Sheraton Suites Calgary Eau Claire

Prices for Sheraton Suites Calgary Eau Claire

Monthly average prices

About this property

Location

Room options

Executive Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Executive Suite, 1 Bedroom, Corner

Club Suite, 2 Bedrooms

Suite, 2 Bedrooms

Club Suite, 1 Bedroom

Suite, 1 Bedroom

Guest reviews of Sheraton Suites Calgary Eau Claire

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Suites Calgary Eau Claire

Considering this hotel for your Calgary trip?

Prices for upcoming dates