Is parking available at the property?

Self-parking is available on-site for a fee of CAD 20 per night. Parking is limited, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary local cuisine breakfast is served daily from 6:00 AM to 10:00 AM.

Does the property allow pets?

Pets are not allowed at this property, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:30 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility should be confirmed with the property.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Calgary, just a 3-minute walk from 17 Avenue SW and a 2-minute drive from CORE Shopping Centre. It is approximately 1.1 miles from Calgary Tower and 1.2 miles from Calgary TELUS Convention Centre.

What are the policies for guests staying with children?

Up to 2 children aged 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Best Western Plus Suites Downtown Calgary

Average nightly price at Best Western Plus Suites Downtown Calgary by month, last 12 months (USD)
Month	Average price
January	US$84
February	US$85
March	US$89
April	US$97
May	US$162
June	US$155
July	US$255
August	US$137
September	US$135
October	US$106
November	US$87
December	US$82

What guests think

At Best Western Plus Suites Downtown Calgary, travellers highlight spacious suite-style rooms with kitchenettes, friendly staff, and a central location walkable to restaurants and attractions, alongside a complimentary breakfast that many find convenient and good value.

Several reviews note dated decor, slow elevators, and paid on-site parking; some also report noisy heaters or air conditioners, occasional false fire alarms, and mixed experiences with cleanliness or housekeeping. The breakfast room can feel crowded and repetitive, and the surrounding downtown blocks can seem rough or noisy at night for some guests. Overall, expect a roomy, practical base downtown with good value and some tradeoffs in age and ambience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking (including underground) is available but paid, limited, and sometimes tight; several guests report long waits due to small, slow elevators. The property feels dated with ongoing renovations, and a few reviews mention disruptive false fire alarms.

Related guest reviews

10

Jordan

31 Jan 2025

·

Stayed 1 night

Reasonably priced, but expect to essentially have to pay for parking ($20)

8

Joni

23 Mar 2025

·

Stayed 3 nights

Property was undergoing some renovations . But didnt here noise. Good selection of breakfast items. Easy access to downtown, shops .

8

Frank

28 Jul 2025

·

Stayed 3 nights

Fahrstuhlkapazität mit 2 Fahrstühlen und 15 Etagen zu klein, lange Wartezeiten. Frühstücksraum ebenfalls zu klein. Frühstück war für nordamerikanische Verhältnisse gut.

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8

Chris

9 Nov 2025

·

Stayed 2 nights

Check in was swift with friendly staff. Room was spacious and clean. Breakfast was a good selection and hot food. Parking was easy. Overall good stay and would stay here again.

2

Robert

12 Oct 2025

·

Stayed 2 nights

Had the underground parking garage door close on my truck and all they offered was free parking I went for an anniversary and it was the worst way to start the weekend Also watched multiple people hit there car doors off other cars and just walk away due to the small size of the parking If you want a place that actually cares about your possessions this place is not it

8

Chad

22 Jul 2024

·

Stayed 1 night

Hotel itself was great staff helpful and friendly, biggest issue is its a large hotel with 2 small elevators. You could be waiting for an elevator for a while and when it does arrive 2 out of 3 times its already full ad they only hold 3-4 people max.

4

Brooke

30 Mar 2025

·

Stayed 2 nights

Great location in downtown Calgary. However, inconvenience of the fire alarm going off at 5:30am with no communication from hotel staff. Some specific flaws of our room like TVs not working and shower emitting a loud squealing noise when used.

2

Brad

24 Nov 2025

·

Stayed 2 nights

1) It wasn't even much colder than -2 outside, but the windows leaked cold into the room like crazy. They appear to only be single pane. 2) BIGGEST PROBLEM: The cleaning staff use the elevators to move their carts between floors at EXACTLY THE SAME TIME GUESTS ARE TRYING TO CHECK OUT IN THE MORNING. So there is TERRIBLE gridlock at the elevators, and you can wait 20+ minutes for an elevator if you have more than a handful of luggage and/or a luggage cart. The management needs to somehow make sure the cleaning staff have carts positioned on the floors, so they are not blocking all the access to the elevators. 3) unless you get to the breakfast room before 7:30 a.m., the breakfast room is just way too small for all the people staying in the hotel, and the breakfast room becomes hand to hand combat.

6

Barbara

24 Nov 2025

·

Stayed 1 night

Had to pay for parking at the hotel, should be included! No hot water , wasn’t pleasant having a cool shower in the morning

8

Mario

1 Jun 2024

·

Stayed 3 nights

We enjoyed the area Accessibility. Breakfast was good. We had an issue when the fire alarm went off because that the staff were not ready or knew what to do or how to direct people to all be outside of the hotel. A good number of people were just standing in the lobby throughout even when the fire trucks arrived

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Cleanliness

Many guests found rooms very clean, but recurring complaints cite dust, dirty bathrooms or odors, occasional mold, and worn carpets, showing inconsistent standards.

Related guest reviews

10

Varidhi

30 Jan 2026

·

Stayed 1 night

Super clean

2

Erin

30 Nov 2025

·

Stayed 1 night

Mold in the bathroom. Checked in at 6 am so i could sleep before my event and housekeeping knocked twice and got NO sleep. I even had the do not disturb sign up. So paid 140 for a room that was useless to me. Tgen when brought up to feont desk staff the girl was quite rude. Said she would pass on the mesaage and almost a whole day later still nothing. VERY DISAPPOINTING

6

Tanya

7 Mar 2025

·

Stayed 2 nights

Room bathroom was dirty. When we got to room toilet seat was up and there was urine and hair on seat. Like someone had used it. Grosse

8

Sam

19 Nov 2025

·

Stayed 1 night

Room was spacious and bed was comfy. Some hair was in the shower from a previous guest

10

Daniel

26 Nov 2025

·

Stayed 1 night

Room is spotless, staff agreable, breakfast very well garnished, well located .

8

Margaret

25 Jan 2026

·

Stayed 2 nights

Room looked clean but was dusty which aggravated my sons allergies was supposed to stay there again but booked elsewhere, convenient location, breakfast was reasonable, parking cost extra

10

George

8 Nov 2025

·

Stayed 1 night

The room was very clean and the complimentary breakfast is ALWAYS welcome!

4

Stephanie

25 Jul 2025

·

Stayed 2 nights

Staff was responsive to my complaints but hotel is old and run down. Smelled of old smoke. Pull out couch had a dirty old sheet on it. Hair all over bathroom floor. Gum stuck on sign outside of elevator on 11th floor.

4

Katarina

8 Mar 2025

·

Stayed 1 night

Room smelt really bad and the bathroom was dirty and no hand soap

10

Michael

5 Feb 2026

·

Stayed 3 nights

Clean, spacious rooms, courteous and efficient staff, good complementary breakfast.

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AI-generated summary based on recent guest reviews

Rooms

Suites are large with kitchenettes and comfortable beds, and some higher floors offer city views. Downsides include dated furnishings, noise from HVAC or neighbouring rooms, and light leakage from curtains.

Related guest reviews

8

Natalya

19 Jul 2024

·

Stayed 1 night

Newly renovated so it’s quite nice, and our room was clean. Also had the continental breakfast which was actually good, you never know with some hotels. Just found it crazy you have to pay for parking and the rates were insane for stampede weekend. Also I have never booked a hotel that charges you for early check-in, so we opted out of doing that.

8

Doug

21 Oct 2024

·

Stayed 3 nights

The room was fantastic. Tons of space. TVs were outdated though, need an upgrade to smart TVs with apps for YouTube and Netflix.

8

Brenda

21 Dec 2025

·

Stayed 1 night

Large comfortable room with an expansive view of the city. Conveniently located. Underground gated parking was appreciated. The kitchen area and batheroom were dated but the bed was comfortable.

10

Isabelle

6 Jun 2024

·

Stayed 1 night

We had a 2-bedroom suite and we totally were in love with the mattresses. Super comfortable. We appreciate having a kitchenette and a dining table. The pipe from the common bathroom did sound a bit loud though such that it woke us up when a family member used the toilet in early morning.

6

Pierre

7 Dec 2025

·

Stayed 1 night

The heater in the room was noisy and was constantly starting and stopping for about 5 minute periods. It made sleeping and staying asleep challenging.

10

Samantha

15 Nov 2025

·

Stayed 4 nights

Great location! Nice huge rooms for families.

10

Erin

20 Oct 2025

·

Stayed 3 nights

Room was clean and very large. Location convenient, walkable to many restaurants.

8

Amanda

12 Nov 2025

·

Stayed 2 nights

It was a great area to stay in, lots within walking distance. We stayed in a two bedroom room, lots of space. The only downside was that there was a lot of people partying in the rooms on the floor. It was loud. We didn’t call as it was 3 am. So it’s not the hotels fault, just a bad night. I would definitely stay again.

8

Kwok Wing

6 Oct 2024

·

Stayed 4 nights

We stayed for a few nights in a two-bedroom suite. The room was large and had everything we needed. Our only complaint was the noisy air conditioner and poor soundproofing. There were some homeless individuals nearby, but we still felt safe. I think this hotel is a good choice if you want to stay in the downtown area on a budget.

8

Michael

7 Dec 2025

·

Stayed 1 night

The rooms were a bit dated but clean. Staff was friendly. Location is excellent and the two bedroom suites were great value.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, helpful, and efficient, with smooth check-in and accommodating staff. A few guests report rude or slow interactions and occasional housekeeping disturbances.

Related guest reviews

2

Erin

30 Nov 2025

·

Stayed 1 night

Mold in the bathroom. Checked in at 6 am so i could sleep before my event and housekeeping knocked twice and got NO sleep. I even had the do not disturb sign up. So paid 140 for a room that was useless to me. Tgen when brought up to feont desk staff the girl was quite rude. Said she would pass on the mesaage and almost a whole day later still nothing. VERY DISAPPOINTING

10

Matthew

3 Nov 2025

·

Stayed 1 night

The staff on reception we very welcoming and friendly when we checkednin and out. Breakfast very good and had everything i wanted. I had hot and cold breakfast with coffe and OJ. Our room 560 was immaculate and the beds were comfy, i had a.wonderful undisturbed sleep. Everything was as I expected having stayed here multiple times in the past.

10

Daryl

4 Feb 2026

·

Stayed 2 nights

Staff was very courteous, check in was fast

10

Joanne

9 Feb 2025

·

Stayed 7 nights

My BW stay was great. The hotel was kept very clean, in spite of all of the snow and salt on the sidewalks and streets due to the VERY wintery weather. The staff were friendly and professional, especially Diana who was able to accommodate an early check-in after an early flight. House-keeping did a super job - again having to deal with salt on the carpets daily. The complimentary breakfast was a super way to start the day (try the waffles!) with really good coffee and a variety of options. The location is also very good - with loads of coffee shops, restaurants, and bars within easy walking distance.

10

Timothy

21 Feb 2026

·

Stayed 1 night

the front desk staff were very friendly and helpful, they made my check in experience easy and pleasent.

10

Josephine

28 Nov 2025

·

Stayed 3 nights

All the staff are friendly and accommodating.

10

Andrew

24 Sept 2024

·

Stayed 2 nights

Staff is AMAZING. Front desk helped me with several personal issues, printing needs, directions, local info, advice on how to save money and make better booking options for next time. And there will be a next time. Clean! Cleaning staff was very good. High level of attention. Crumpled up receipts that I had dropped under the desked were picked up. They clean everything! Breakfast was an average hotel type breakfast and it is a very busy room, but they keep up. Great food & bev maintenance. Good value place to stay.

10

Arlyn

8 Jul 2025

·

Stayed 2 nights

Best customer service

10

GAVIN

27 Mar 2025

·

Stayed 2 nights

Lobby staff are friendly and quick to check in and out. Breakfast staff are friendly too and say good morning to you.

6

MAURICE

11 Nov 2025

·

Stayed 4 nights

We arrived on the 28th of October arounder 7 P.M. The lady at the desk coughed and was rude. No "Welcome" no "good afternoon". She said "ID". She can't find our reservation. Then guy on her side found the reservation.

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Location

Central downtown and walkable to 17th Avenue, restaurants, and transit. Some guests find nearby streets rough or noisy at night.

Related guest reviews

10

Michael

6 Feb 2026

·

Stayed 1 night

Clean, good breakfast, convenient location, reasonable rates.

10

Josephine

28 Nov 2025

·

Stayed 3 nights

Nice location and easy public transportation ride.

10

jessica

28 Nov 2025

·

Stayed 7 nights

I love that the hotel is located right in the heart of downtown, giving easy access to many trendy spots nearby. The staff is very kind and courteous. I had a pleasant stay and wouldn’t hesitate to return to this hotel

6

Joaquín

7 Sept 2025

·

Stayed 2 nights

Que hay muchas obras y la zona se siente insegura , la zona esta sucia y se ve descuidada

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8

Rhonda

13 Aug 2025

·

Stayed 5 nights

The property unfortunately is located on a main street with several bars and when the bar is let out, it is extremely loud with patrons walking the streets. We also experienced cars racing and crashing in the night. Might want to bring a sound machine.

4

Matthieu

8 Jun 2025

·

Stayed 1 night

Shady block. Unsafe.

10

Precious

12 Oct 2025

·

Stayed 2 nights

Easy walk to restaurants, supermarkets, train & bus.

10

Dan

26 Aug 2025

·

Stayed 3 nights

Stayed here for the weekend while in town for a football game. Excellent location: 15 mins walk to the Calgary Tower, with lots of stores and restaurants close by. My only complaint is the windows could use some room darkening curtains or shades; facing east, the room got bright early. Breakfast alternated between sausage, scrambled eggs, and tater tots, or bacon, plain omelets, and baked beans, along with the usual assortment of cold cereals, muffins, and bagels, along with waffle makers. Would definitely stay here again!

10

Vignesh

2 Nov 2025

·

Stayed 4 nights

Good Hotel to stay in downtown area, economical as well. Had very good connectivity for the bus.

8

Mike

26 Jul 2025

·

Stayed 2 nights

Rough neighbourhood

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is widely appreciated with hot and cold choices, though several guests found it repetitive, crowded, or slow to be replenished; healthier options are occasionally requested.

Related guest reviews

10

rocco

12 Jun 2025

·

Stayed 7 nights

convienent and comfortable

8

Timothy

24 Nov 2025

·

Stayed 6 nights

Stay was good, breakfast was good. There were two breakfast options that kept alternating. Food was always replenished.

10

Roberto

13 Nov 2025

·

Stayed 3 nights

Great property, clean and breakfast was great

6

Rich

6 Aug 2025

·

Stayed 3 nights

We had the unfortunate awakening to the Fire alarm happen to us ( apparently from someone taking a hot shower) This also happened to us when we stayed here a few months ago. Cant be really helped but annoying to say the least. The continental breakfast has really gone down hill. They are not set up for this many guests. Items quickly ran out, and took forever to get replaced. We will not try and go there anymore, not worth the hassle. Our air conditioning unit wasn't working very well for the 3 days we stayed here. Ran continously and never got to the set temperature of 21? Room wasnt hot but definitely not cold either. Property is decent for the price. Staff is friendly. We will look at alternatives when booking in downtown Calgary next time.

2

Brad

24 Nov 2025

·

Stayed 2 nights

1) It wasn't even much colder than -2 outside, but the windows leaked cold into the room like crazy. They appear to only be single pane. 2) BIGGEST PROBLEM: The cleaning staff use the elevators to move their carts between floors at EXACTLY THE SAME TIME GUESTS ARE TRYING TO CHECK OUT IN THE MORNING. So there is TERRIBLE gridlock at the elevators, and you can wait 20+ minutes for an elevator if you have more than a handful of luggage and/or a luggage cart. The management needs to somehow make sure the cleaning staff have carts positioned on the floors, so they are not blocking all the access to the elevators. 3) unless you get to the breakfast room before 7:30 a.m., the breakfast room is just way too small for all the people staying in the hotel, and the breakfast room becomes hand to hand combat.

10

Tyler

20 Nov 2025

·

Stayed 1 night

Clean. Breakfast was a nice selection. Friendly and fast check in.

10

Arvind

30 Aug 2025

·

Stayed 2 nights

Property was walkable to the nearest downtown location that we were interested in. breakfast buffet was good and hotel staff was cordial

10

Dan

26 Aug 2025

·

Stayed 3 nights

Stayed here for the weekend while in town for a football game. Excellent location: 15 mins walk to the Calgary Tower, with lots of stores and restaurants close by. My only complaint is the windows could use some room darkening curtains or shades; facing east, the room got bright early. Breakfast alternated between sausage, scrambled eggs, and tater tots, or bacon, plain omelets, and baked beans, along with the usual assortment of cold cereals, muffins, and bagels, along with waffle makers. Would definitely stay here again!

8

Miki

25 Nov 2024

·

Stayed 2 nights

It would have been nice to have fruits and salad for breakfast.

6

Siku

12 Aug 2024

·

Stayed 1 night

The breakfast could be better managed, to ensure food items are replaced as guests serve themselves.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $105	2 $105	3 $144	4 $89	5 $89	6 $95	7 $95
8 $112	9 $132	10 $138	11 $157	12 $226	13 $258	14 $318
15 $390	16 $265	17 $250	18 $233	19 $229	20 $187	21 $98
22 $82	23 $82	24 $82	25 $82	26 $92	27 $90	28 $90
29 $82	30 $87

Su	Mo	Tu	We	Th	Fr	Sa
		1 $87	2 $87	3 $89	4 $90	5 $90
6 $90	7 $90	8 $90	9 $90	10 $90	11 $91	12 $95
13 $90	14 $90	15 $90	16 $90	17 $90	18 $96	19 $96
20 $90	21 $89	22 $87	23 $87	24 $99	25 $96	26 $96
27 $90	28 $93	29 $93	30 $97	31 $116

Best Western Plus Suites Downtown Calgary

Prices for Best Western Plus Suites Downtown Calgary

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Kitchenette

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Suite, 1 Queen Bed, Jetted Tub (Living Room;With Sofabed)

Executive Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Kitchenette

Standard Room, 1 King Bed, Microwave

Standard Apartment, Multiple Beds, Kitchen (Living Room;With Sofabed)

1 Bedroom Apartment, 1Queen, Kitchenette, Living Room with Sofa Bed

Guest reviews of Best Western Plus Suites Downtown Calgary

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Suites Downtown Calgary

Considering this hotel for your Calgary trip?

Prices for upcoming dates