Is parking available at the property?

Self parking is available on-site for a fee of EUR 19.5 per night. Limited parking spaces are offered, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 34 for adults and EUR 17 for children.

What are the standard check-in and check-out times?

Check-in is at 15:00, and check-out is at 12:00. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is situated in the heart of Zwolle, within a 10-minute walk of Sassenpoort and Overijssels Ventrum Beeldende Kunsten. It is also 0.4 miles from Museum De Fundatie and Onze Lieve Vrouwe.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

Pillows Grand Boutique Hotel Ter Borch Zwolle

Average nightly price at Pillows Grand Boutique Hotel Ter Borch Zwolle by month, last 12 months (USD)
Month	Average price
January	US$217
February	US$199
March	US$210
April	US$215
May	US$218
June	US$224
July	US$206
August	US$205
September	US$243
October	US$259
November	US$243
December	US$212

What guests think

At Pillows Grand Boutique Hotel Ter Borch Zwolle, guests consistently praise the welcoming staff, comfortable spacious rooms with excellent beds, and the convenient location near the train station and old town, creating an easy base for exploring Zwolle.

Many also note clean, well-kept interiors and modern bathrooms. Breakfast and the on-site restaurant receive positive remarks, though one guest found breakfast pricey. A few guests reported drawbacks such as a slow check-in, a billing mix-up, missed housekeeping, minor upholstery stains, or room temperature issues. Expect a polished, comfortable stay in a very handy location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Hayley

3 Aug 2023

·

Stayed 3 nights

Fabulous property and wonderful staff

10

Editha

1 Apr 2023

·

Stayed 2 nights

Ontvangst prima. Kamer prima. Het hotel was met onderhouds werkzaamheden bezig .Schilderwerk aan de buitenkant van het Hotel geen last van gehad. Wacht op aanbiedingen om terug te komen.

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10

Geoffrey

29 Oct 2024

·

Stayed 1 night

Beautiful historic building with high ceilings. Spacious room with modern bathroom. Nice restaurant with excellent food.

10

Pascale

29 Nov 2023

·

Stayed 2 nights

Joli petit boutique hotel très cozy très classe. On se sent chez soit!

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10

Joseph

6 Oct 2025

·

Stayed 1 night

Wonderful staff. Wonderful facilities. One-h ad of block from the train station. Easy walk into Zwolle city center. Great experience. I would give it 6 stars if I could.

10

Mark

5 Jun 2022

·

Stayed 1 night

Stylish and calm hotel with superb interiors and lush surroundings. Big trims and bed plus easy access to the city. Worth a few nights stay.

10

Christopher

25 Jun 2022

·

Stayed 12 nights

Probably the best overall hotel experience I’ve had in a long time. Staff and amenities were all top shelf.

10

Therése

29 May 2024

·

Stayed 1 night

Very nice hotel with high service level and beautiful interior. Will come again!

10

Tania

2 Jun 2025

·

Stayed 7 nights

Pillows in Zwolle has become my home away from home. It’s just the right size, the employees are always around if you need them. They are very attentive to your needs. The breakfast is a bit expensive for what you get, but it’s still a good breakfast especially if you like to eat a lot. Then you definitely get your money’s worth. The bed is comfortable and the place in its entirety is clean. It’s a stone throw away from the train station, which also houses a Starbucks so you could skip breakfast at hotel and go there instead for a quick and cheap bite. The whole ambiance of the hotel is nice and welcoming. The seating areas are nice.

10

Michael

15 Oct 2022

·

Stayed 1 night

A beautiful hotel very classic. Large rooms and very helpful and friendly staff. Situated in a quiet and exclusive part of town. A short walk to the train station.

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Cleanliness

Rooms and common areas are frequently described as clean or spotless. A few guests mentioned minor issues, including stains on upholstery and occasional missed housekeeping tasks.

Related guest reviews

10

Pascal

1 Mar 2024

·

Stayed 1 night

Een ontzettend goed ontbijt met a la carte opties en ruime en schone kamers. Ga zeker terug mocht ik weer naar Zwolle gaan.

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10

robert

27 Sept 2023

·

Stayed 4 nights

Extremely comfortable room, very clean, the hotel staff were so polite and courteous. The breakfast was tasty and very varied and the hotel in general was spotless. The location was also perfect. We would definitely return and recommend to our friends and family. Thank you Pillows for a great stay!

10

Tanja

22 Sept 2025

·

Stayed 1 night

Super vriendelijke ontvangst en personeel. Prachtig pand en mooi interieur. Heerlijk geslapen. Verbeterpunt: vlekjes in bekleding van het meubilair

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6

Andrea

19 Nov 2025

·

Stayed 1 night

Room for was large, updated, and immaculate. Room decor was minimal . I was unhappy such a large bedroom had NO MIRROR! A full length mirror would have been ideal. At the very least there should have been a face mirror provided so I wasnt forced to use the bathroom mirror. When 2 people share one room, it means the mirror in bathroom not always available and/or grooming had to occur in a smelly environment. ADD A FULL LENGTH MIRROR TO THE BEDROOM! There is plenty of space for it. Also it was a long 15 minute wait to check-in. Ironically, this was the most expensive stay during our 2-week vacation in the Netherlands yet our check experience was the worst. The female on tge check in desk was lovely - not her fault - and her assistant offered us a complimentary cocktail while we waited. This is a management problem - the check in woman had no help, and the couple before use had a complicated issue to resolve. To make matters worse, the issue was being resolved on a speakerphone at LOUD VOLUME. It was so unpleasant to hear - like a loudspeaker - and we could not enjoy our drink. We were exhausted after a full day of travel and were incredulous we had to wait so long to gain access to our room - especially since we were paying top dollar for our accommodations. Would never stay there again and will not recommend it.

10

Kevin

2 Feb 2026

·

Stayed 1 night

Prachtig hotel. Mooie grote schone kamer en uitzonderlijke service.

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2

Edward

22 Apr 2024

·

Stayed 3 nights

Unresponsive to complaints. Fail to change/ replace towels, fail to "turn down sheets". Fail to correct a water condition in bathroom. Hallways dark/depressing

10

Nancy

19 Dec 2022

·

Stayed 2 nights

Het was gewoon geweldig. Vriendelijk personeel. Lekker eten. Netjes en schoon.

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10

Tania

2 Jun 2025

·

Stayed 7 nights

Pillows in Zwolle has become my home away from home. It’s just the right size, the employees are always around if you need them. They are very attentive to your needs. The breakfast is a bit expensive for what you get, but it’s still a good breakfast especially if you like to eat a lot. Then you definitely get your money’s worth. The bed is comfortable and the place in its entirety is clean. It’s a stone throw away from the train station, which also houses a Starbucks so you could skip breakfast at hotel and go there instead for a quick and cheap bite. The whole ambiance of the hotel is nice and welcoming. The seating areas are nice.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, with excellent beds, quiet ambience, modern bathrooms, and effective air conditioning. Some noted minimal decor, lack of a full-length mirror, or difficulty maintaining a comfortable temperature.

Related guest reviews

10

Lorna

18 Oct 2025

·

Stayed 1 night

Very comfortable bed. Spacious room

10

Fredrik

8 Aug 2024

·

Stayed 2 nights

Jätte trevligt hotell, fantastiskt personal och jättefint rum. Restaurangen var jättebra.

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6

Andrea

19 Nov 2025

·

Stayed 1 night

Room for was large, updated, and immaculate. Room decor was minimal . I was unhappy such a large bedroom had NO MIRROR! A full length mirror would have been ideal. At the very least there should have been a face mirror provided so I wasnt forced to use the bathroom mirror. When 2 people share one room, it means the mirror in bathroom not always available and/or grooming had to occur in a smelly environment. ADD A FULL LENGTH MIRROR TO THE BEDROOM! There is plenty of space for it. Also it was a long 15 minute wait to check-in. Ironically, this was the most expensive stay during our 2-week vacation in the Netherlands yet our check experience was the worst. The female on tge check in desk was lovely - not her fault - and her assistant offered us a complimentary cocktail while we waited. This is a management problem - the check in woman had no help, and the couple before use had a complicated issue to resolve. To make matters worse, the issue was being resolved on a speakerphone at LOUD VOLUME. It was so unpleasant to hear - like a loudspeaker - and we could not enjoy our drink. We were exhausted after a full day of travel and were incredulous we had to wait so long to gain access to our room - especially since we were paying top dollar for our accommodations. Would never stay there again and will not recommend it.

10

Annemarie

9 Jun 2024

·

Stayed 1 night

Heerlijk verblijf in mooie kamer. Zeer vriendelijk en behulpzaam personeel. Lekker glas cava bij ontvangst en zeer goed en uitgebreid ontbijt! Een dikke tien!

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10

Geoffrey

29 Oct 2024

·

Stayed 1 night

Beautiful historic building with high ceilings. Spacious room with modern bathroom. Nice restaurant with excellent food.

10

Jaakko

15 May 2025

·

Stayed 2 nights

Very friendly staff, rooms are big, bed is excellent as are pillows.

10

Mieke

16 Jun 2024

·

Stayed 1 night

AARDIGE ONTVANGST. KAMER WAS EERDER KLAAR DAN WIJ DACHTEN. HEERLIJK RUIME KAMER, MET FANTASTISCH (BREED) BED, TWEE GEMAKKELIJKE STOELEN. BADKAMER MET GEWONE EN REGENDOUCHE. FIJNE, GROTE HANDDOEKEN, KOFFIEZETAPPARAAT. DICHTBIJ STATION ÉN BIJ HET CENTRUM VAN ZWOLLE

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10

Manon

9 Sept 2023

·

Stayed 1 night

Beautiful spacious room with A/C which we needed (little heat wave). Wonderful staff.

10

colin

13 Jul 2024

·

Stayed 1 night

Great service comfortable bed and room.

10

Nils

25 Jul 2022

·

Stayed 2 nights

Sehr schönes, zentral gelegenes und ruhiges Hotel mit gutem Service und tollen Zimmern

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Service

Reviews routinely commend friendly, welcoming, and attentive staff, with pleasant touches like welcome drinks. Isolated issues include a slow, noisy check-in, unresponsiveness to complaints, and a billing communication error.

Related guest reviews

10

Kevin

2 Feb 2026

·

Stayed 1 night

Prachtig hotel. Mooie grote schone kamer en uitzonderlijke service.

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10

Lynn

16 Apr 2025

·

Stayed 1 night

The staff were very welcoming and nice.

10

Tom-Erik

15 May 2025

·

Stayed 1 night

Fantastic hotel, and amazing staff 🙂

2

Edward

22 Apr 2024

·

Stayed 3 nights

Unresponsive to complaints. Fail to change/ replace towels, fail to "turn down sheets". Fail to correct a water condition in bathroom. Hallways dark/depressing

8

William

10 Oct 2023

·

Stayed 2 nights

Location and hotel is very good. Staff needs better training, indicated a service was included on checking in and voided it when checking out resulting in an unsuspected charge back ruining the overall stay.

10

Joseph

6 Oct 2025

·

Stayed 1 night

Wonderful staff. Wonderful facilities. One-h ad of block from the train station. Easy walk into Zwolle city center. Great experience. I would give it 6 stars if I could.

10

David

17 May 2024

·

Stayed 2 nights

Great accommodations with exceptional customer service within a short walk of the train station and historic city of Zwolle.

10

Erik Joannes

2 May 2024

·

Vriendelijk personeel, prima ontbijt en goede kamers. Op 1 minuut lopen van het station en ca. 5-10 minuten lopen naar de Grote Markt.

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10

Arno

18 Aug 2023

·

Stayed 1 night

vriendelijke ontvangst, met drankje en snelle incheck. mooie rustige kamer. Prima ontbijt. Dinner perfect!

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8

Dorien

2 Nov 2025

·

Stayed 1 night

Vooral het personeel was allemaal top. We voelden ons heel welkom.

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Location

Highly convenient: just steps from the train station and an easy, quiet walk to the historic center.

Related guest reviews

10

Nicola

29 Dec 2024

·

Stayed 2 nights

Beautiful peaceful spot very easy walk to centre if Zwolle. Great service.

10

Natalia

26 Jun 2025

·

Stayed 2 nights

Just steps away from the train station. Easy walk to old city. Nice street location.

10

Heiner

29 Jul 2024

·

Stayed 3 nights

Top, schöne Lange nur ein paar Minuten vom Centrum.

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10

Joseph

6 Oct 2025

·

Stayed 1 night

Wonderful staff. Wonderful facilities. One-h ad of block from the train station. Easy walk into Zwolle city center. Great experience. I would give it 6 stars if I could.

10

Erik Joannes

14 Feb 2024

·

Stayed 2 nights

Uitstekend hotel met vriendelijk personeel. Ligt direct tegenover het station en op loopafstand van de binnenstad.

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10

David

17 May 2024

·

Stayed 2 nights

Great accommodations with exceptional customer service within a short walk of the train station and historic city of Zwolle.

10

Frederic

21 Jul 2022

·

Stayed 1 night

Tres bel hotel avec un tres bon niveau de service. Super accueil. Bien place a 100m de la gare de Zwolle

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10

Tania

2 Jun 2025

·

Stayed 7 nights

Pillows in Zwolle has become my home away from home. It’s just the right size, the employees are always around if you need them. They are very attentive to your needs. The breakfast is a bit expensive for what you get, but it’s still a good breakfast especially if you like to eat a lot. Then you definitely get your money’s worth. The bed is comfortable and the place in its entirety is clean. It’s a stone throw away from the train station, which also houses a Starbucks so you could skip breakfast at hotel and go there instead for a quick and cheap bite. The whole ambiance of the hotel is nice and welcoming. The seating areas are nice.

10

Erik Joannes

2 May 2024

·

Vriendelijk personeel, prima ontbijt en goede kamers. Op 1 minuut lopen van het station en ca. 5-10 minuten lopen naar de Grote Markt.

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10

Christina

10 Dec 2024

·

Stayed 1 night

Fantastiskt hotell mycket nära till tågstationen (OBS! Ej trafik stört), trevlig stad med underbar restaurang. Åk till Zwolle och bo här

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Dining

Breakfast and the restaurant are generally praised for quality and variety, though one guest felt breakfast was overpriced for what was offered.

Related guest reviews

10

robert

27 Sept 2023

·

Stayed 4 nights

Extremely comfortable room, very clean, the hotel staff were so polite and courteous. The breakfast was tasty and very varied and the hotel in general was spotless. The location was also perfect. We would definitely return and recommend to our friends and family. Thank you Pillows for a great stay!

10

Fredrik

8 Aug 2024

·

Stayed 2 nights

Jätte trevligt hotell, fantastiskt personal och jättefint rum. Restaurangen var jättebra.

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10

Christina

30 Nov 2025

·

Stayed 1 night

Så trevligt hotell, uppmärksam och trevlig personal. Sängarna sover man gott i, frukosten mycket god.

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10

Annemarie

9 Jun 2024

·

Stayed 1 night

Heerlijk verblijf in mooie kamer. Zeer vriendelijk en behulpzaam personeel. Lekker glas cava bij ontvangst en zeer goed en uitgebreid ontbijt! Een dikke tien!

Translate

10

Geoffrey

29 Oct 2024

·

Stayed 1 night

Beautiful historic building with high ceilings. Spacious room with modern bathroom. Nice restaurant with excellent food.

10

Erik Joannes

27 Dec 2024

·

Stayed 4 nights

Uitstekend hotel met vriendelijk personeel en goed ontbijt. De kamers hebben een goed bed en zijn rustig.

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10

Nancy

19 Dec 2022

·

Stayed 2 nights

Het was gewoon geweldig. Vriendelijk personeel. Lekker eten. Netjes en schoon.

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10

Tania

2 Jun 2025

·

Stayed 7 nights

Pillows in Zwolle has become my home away from home. It’s just the right size, the employees are always around if you need them. They are very attentive to your needs. The breakfast is a bit expensive for what you get, but it’s still a good breakfast especially if you like to eat a lot. Then you definitely get your money’s worth. The bed is comfortable and the place in its entirety is clean. It’s a stone throw away from the train station, which also houses a Starbucks so you could skip breakfast at hotel and go there instead for a quick and cheap bite. The whole ambiance of the hotel is nice and welcoming. The seating areas are nice.

10

Erik Joannes

2 May 2024

·

Vriendelijk personeel, prima ontbijt en goede kamers. Op 1 minuut lopen van het station en ca. 5-10 minuten lopen naar de Grote Markt.

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10

Arno

18 Aug 2023

·

Stayed 1 night

vriendelijke ontvangst, met drankje en snelle incheck. mooie rustige kamer. Prima ontbijt. Dinner perfect!

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Su	Mo	Tu	We	Th	Fr	Sa
1 $174	2 $219	3 $282	4 $214	5 $208	6 $200	7 $358
8 $245	9 $261	10 $318	11 $290	12 $224	13 $248	14 $266
15 $179	16 $174	17 $259	18	19	20 $266	21 $238
22 $179	23 $174	24 $180	25 $178	26 $182	27 $211	28 $260
29 $179	30 $174

Pillows Grand Boutique Hotel Ter Borch Zwolle

Prices for Pillows Grand Boutique Hotel Ter Borch Zwolle

Monthly average prices

About this property

Location

Room options

Junior Suite

Deluxe Double Room

Grand Double Room

Guest reviews of Pillows Grand Boutique Hotel Ter Borch Zwolle

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Pillows Grand Boutique Hotel Ter Borch Zwolle

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $212	23 $199	24
25 $190	26 $186	27 $291	28	29	30 $201	31 $237