Dan Jerusalem Hotel
Property description
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, a health club, and an indoor pool. Additional features at this hotel ...
Book on Vio
Filter by:
Guest reviews
7.9
Good
Based on 430 verified reviews
Facilities
8
Cleanliness
8.1
Rooms
7.9
Service
7.8
Location
7.7
Dining
8.1
Who stays here?
Business
14%
Couple
26%
Family
34%
Group
20%
Solo
4%
2
Valeria
21 Sept 2025
·
Stayed 3 nights
It was the worse treatment I have experienced in more than 30 years traveling around the world and staying all kinds of hotels. I was discriminated bc religion/ gender /mistreated, disrespected, humiliated in public at dinner not once but twice by the very rude impolite man named Muhammad who didn’t have the decency to talk with respect instead screaming around the dinner room out and laud that I walked out and I didn’t pay for the dinner the night before when I clearly communicated with the front desk before get there and was informed that it could be one pay at the restaurant or be send to my room. So as I walked into the room and was asked what is your room number I thought it was automatically sent to my room like manny hotels around the world. But no it wasn’t. Nobody called / text email me instead next night when I went back the rude man screaming right in front of the other man Abed who tried to make better by asking me to go take a walk I left the room and cried by the elevator bc the embarrassment. After I talked with Raya from front desk who was nice. But they did have a chance to demand the Muhammad to apologize in person but didn’t. I don’t need to stay in this hotel I CHOSE IT but never again that’s for sure. Then the other man approached me By the elevator and offered the “be quite gift” of free dinner. I don’t want free dinner I want to be treat with respect as a human first of all. I am grateful that I don’t belong to this kind of society. Good bye.
It was the worse treatment I have experienced in more than 30 years traveling around the world and staying all kinds of hotels. I was discriminated bc religion/ gender /mistreated, disrespected, humiliated in public at dinner not once but twice by the very rude impolite man named Muhammad who didn’t have the decency to talk with respect instead screaming around the dinner room out and laud that I walked out and I didn’t pay for the dinner the night before when I clearly communicated with the front desk before get there and was informed that it could be one pay at the restaurant or be send to my room. So as I walked into the room and was asked what is your room number I thought it was automatically sent to my room like manny hotels around the world. But no it wasn’t. Nobody called / text email me instead next night when I went back the rude man screaming right in front of the other man Abed who tried to make better by asking me to go take a walk I left the room and cried by the elevator bc the embarrassment. After I talked with Raya from front desk who was nice. But they did have a chance to demand the Muhammad to apologize in person but didn’t. I don’t need to stay in this hotel I CHOSE IT but never again that’s for sure. Then the other man approached me By the elevator and offered the “be quite gift” of free dinner. I don’t want free dinner I want to be treat with respect as a human first of all. I am grateful that I don’t belong to this kind of society. Good bye.
10
Matthew
4 Aug 2025
·
Stayed 2 nights
Great place to stay and great breakfast and I suggest getting dinner too since Jerusalem does not have a lot of dining options that might not fit your pallet if you’re not from there. The hotel staff was very friendly and helpful and I love the gym they have here.
Great place to stay and great breakfast and I suggest getting dinner too since Jerusalem does not have a lot of dining options that might not fit your pallet if you’re not from there. The hotel staff was very friendly and helpful and I love the gym they have here.
10
Jonathan
12 Jun 2025
·
Stayed 2 nights
Fanastic stay in the Dan Jerusalem. The service was outstanding. Nothing too much trouble. The manager Ibrahim and his team were so helpful and courteous. The hotel itself is of a good standard. Breakfast was delicious. And the pool area was beautiful and not too busy. Highly recommended and will for sure be staying there again. Perfect hotel for our needs and great value
Fanastic stay in the Dan Jerusalem. The service was outstanding. Nothing too much trouble. The manager Ibrahim and his team were so helpful and courteous. The hotel itself is of a good standard. Breakfast was delicious. And the pool area was beautiful and not too busy. Highly recommended and will for sure be staying there again. Perfect hotel for our needs and great value
8
Steve
4 Jun 2025
·
Stayed 2 nights
Facilities and service were good.
Facilities and service were good.
10
Vanessa
19 Mar 2025
·
Stayed 1 night
We stayed their for 1 night and we were upgraded to the executive suite with complimentary snacks and wine
We stayed their for 1 night and we were upgraded to the executive suite with complimentary snacks and wine
32 Lehi Street, Jerusalem, Israel
Location
Located in Jerusalem, Dan Jerusalem is within a 5-minute drive of Mount of Olives and Temple Mount. This family-friendly hotel is 1.7 mi (2.7 km) from Dome of the Rock and 2.5 mi (4 km) from Jaffa Gate.
More location infoHave a question?
Instant AI responses are based on hotel information
Similar properties