Name: Extended Stay America Suites - Columbus - Tuttle
Address: 5530 Tuttle Crossing Blvd, Tuttle West, Ohio, United States of America, Columbus (and vicinity), Franklin County, US
Price range: $89–$157 per night
Rating: 7.15

What guests think

At Extended Stay America Suites - Columbus - Tuttle, guests describe a mix of positives and drawbacks, appreciating the friendly staff, convenient and safe location, and occasional quiet, while repeatedly citing inconsistent cleanliness, dated conditions, and a minimal grab-and-go breakfast.

Several reviews mention strong odors, worn furnishings, broken fixtures, and noise from other guests at night. Rooms can be spacious or comfortable for some, but bedding and kitchenware may be missing unless requested. Service is often praised as helpful, though check-in delays and uneven follow-up appear in a few stays. Overall, expect a budget-minded stay with basic comforts and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Kitchenettes often lack utensils or dishes unless requested, and some appliances and furnishings are worn. Amenities feel limited, with reports of no ice machine, a very small workout room, and too few luggage carts.

Related guest reviews

6

Rhonie

Mar 25, 2023

·

Stayed 1 night

The kitchen area could include plastic ware and a cleaner refrigerator. The workout room included one 10 lb dumbbell and no bench or matt to work out on.

4

Jeremy

Feb 12, 2024

·

Stayed 2 nights

Trash wasn't taken out, no breakfast in the morning coffee only a available 6am-9:30am. No regular cleaning. You have to request the dishes for the room.

4

Arlette

Mar 29, 2024

·

Stayed 7 nights

The room wasn’t what I expect… do not have the kitchen utensils… they give me half of the things … the room have a weird smell… when I was leaving the person in charge was really rude and treat me bad … I left some things in the room and they don’t give to me back … I never going back to that hotel …

6

Linda

Apr 19, 2023

·

Stayed 2 nights

The room was a good size, bed was comfortable, kitchen fridge and microwave were clean. Faucets were old, hallways were in need of vacuuming, floors in room needed dusting. Breakfast was only packets of instant oatmeal! No hangers at all! Needed to ask for even basic, cheap dishes! Bring your own kitchen items and breakfast food. Location is covenient to highways, restaurants. Have mixed feelings - overall was fine, but no hangers, etc., was a surprise!

2

Jason

Jul 6, 2024

·

Stayed 1 night

I paid 114 for a room with two double beds. The size was adequate but there were many problems. I wish we had tried sleeping in a parking lot in our car. The air system in the bathroom was filthy and open a hole in the wall. It did not operate. The tub drain was disgusting. The drawer on the stand between the beds was nasty. There was gum matted in the carpets. There was a hole in one of the electrical outlets just big enough to stick your finger into. The staff did not care. We did not have a bell cart so I had to climb twenty flights of steps total to pack our car. Never again. I wish I could post the photos. Y’all nasty af!!!!

2

Bridget

Apr 21, 2024

·

Stayed 2 nights

The outside was very appealing. The inside was not so great. I stayed in the double bed with pull out couch room. Everything was super outdated. We had a kitchenette with no utensils, no plates, paper towels etc. we booked the room for 5 people and we had 3 towels in the room. When we called for more, they told us we would have to come get them. The pull out bed did not have sheets, blankets or pillows. The regular beds were ridiculously hard and uncomfortable. The bathroom was not clean. There was someone in the room above us and i don’t know what they were doing but we could hear them walking and thudding all night even they have a “quiet time” from 10pm to 8am. I am not impressed and will not stay here again.

6

Brenda J

Apr 15, 2024

·

Stayed 1 night

Nothing special. Chrome in the tub was gross and old. Stain on the tile in the tub area. Had to search for the trash cans. Only one cart and the cleaning person needed it during check out time, that he also chose to mop the reception area floors.

6

Kristen

Jul 6, 2025

·

Stayed 2 nights

Had to look for a front desk person to check me in. Room could have been cleaner. Couldn’t adjust temp in room. Felt like the floor wasn’t sturdy in some places in the hallway, and felt the same way in bath tub. Shower fixtures were very hard to adjust

8

Robert

Jun 20, 2023

·

Stayed 1 night

The facility and room are clean, bed comfortable. My only negatives are lack of an ice machine and the "breakfast" was coffee, oatmeal packet, and some packaged muffins. No fruit or juice, let alone any hot items. You also have to ask for dishes, utensils, cookware As I was here only 1 night, that was not an issue. The area is quiet with many restaurants nearby.

6

Courtney

Sep 6, 2025

·

Stayed 3 nights

Worn out appliances and lack of housekeeping

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Cleanliness

Cleanliness is inconsistent: several guests found their rooms clean, but many reported dirty bathrooms and tubs, stained carpets, strong odors, and occasionally soiled linens.

Related guest reviews

4

Benjamin

Jan 25, 2025

·

Stayed 1 night

Room carpet very dirty and stained. Mold on exterior windows and wall.

4

Stephanie

Aug 13, 2025

·

Stayed 1 night

The room had holes in the carpet, bathroom was disgusting including the tub caulking was missing in areas in and around the tub. The front desk did inform of the shower pull drain being broken however the entire room was very unclean. The room was on the 3rd floor and when you got off the elevator the heat hit you in the face. Terrible stay

2

Brenda

Oct 4, 2025

·

Stayed 3 nights

The rooms were stink to high heaven. I had to choose between three the beds are full-size. I don’t know how they say. Four people can fit in a room with a full-size bed and a full-size pullout. They were just awful and the smell was just atrocious.

2

Nabila

Sep 22, 2024

·

Stayed 1 night

I will never go back or book with this hotel. The room was dirty with linens full of blood, dust behind the tv stand with stinky socks. The sofa bed has Cheerios and cookies in the bed. The best part is the pillows unclean , full of dark spots.

2

LINDA

Aug 28, 2025

·

Stayed 1 night

old, dated and overall room appearance is a zero. it makes it look dirty. There were hairs in the shower on the walls. did not like this place at all

10

Abdihakim

Sep 15, 2025

·

Stayed 1 night

My stay at Extended Stay America was enjoyable, and the customer service was exceptional. The room was immaculate. Overall, I had a delightful experience.

10

Wayne

Jul 27, 2025

·

Stayed 1 night

Nice place and close to restaurants. Clean and spacious.

2

Margaret

Sep 13, 2023

·

Stayed 8 nights

Room was filthy. Other people’s shaving hairs all over the sink, used towels behind the door. Floors made our feet black in 20 min. Said complimentary breakfast, which ended up being packet oatmeal for your room.

4

Stacie

May 29, 2023

·

Stayed 1 night

The bedroom door was wide open when we arrived. The reason was probably due to the wet dog smell that permeated the room. This smell did not go away and made for a quick retreat in the morning.

10

Montgomery W

Jun 8, 2025

·

Stayed 7 nights

Very clean, and a great location. The staff is amazing! Very friendly and accommodating. Terra, Kelcee, Chereese, Tito and the rest of the staff have taken great care of me. Highly recommend!

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AI-generated summary based on recent guest reviews

Rooms

Rooms vary: some are spacious or comfortable, but many feel dated and worn, with broken fixtures and maintenance problems. Noise from other guests is noted, and sofa beds often lack bedding unless requested.

Related guest reviews

4

Stephanie

Aug 13, 2025

·

Stayed 1 night

The room had holes in the carpet, bathroom was disgusting including the tub caulking was missing in areas in and around the tub. The front desk did inform of the shower pull drain being broken however the entire room was very unclean. The room was on the 3rd floor and when you got off the elevator the heat hit you in the face. Terrible stay

10

lisa

Mar 7, 2023

·

Stayed 1 night

I loved it all. The water was good and hot. The beds nice and comfy. Ill be back again when i need to get away.

6

Linda

Apr 19, 2023

·

Stayed 2 nights

The room was a good size, bed was comfortable, kitchen fridge and microwave were clean. Faucets were old, hallways were in need of vacuuming, floors in room needed dusting. Breakfast was only packets of instant oatmeal! No hangers at all! Needed to ask for even basic, cheap dishes! Bring your own kitchen items and breakfast food. Location is covenient to highways, restaurants. Have mixed feelings - overall was fine, but no hangers, etc., was a surprise!

2

Bridget

Apr 21, 2024

·

Stayed 2 nights

The outside was very appealing. The inside was not so great. I stayed in the double bed with pull out couch room. Everything was super outdated. We had a kitchenette with no utensils, no plates, paper towels etc. we booked the room for 5 people and we had 3 towels in the room. When we called for more, they told us we would have to come get them. The pull out bed did not have sheets, blankets or pillows. The regular beds were ridiculously hard and uncomfortable. The bathroom was not clean. There was someone in the room above us and i don’t know what they were doing but we could hear them walking and thudding all night even they have a “quiet time” from 10pm to 8am. I am not impressed and will not stay here again.

6

Kristen

Jul 6, 2025

·

Stayed 2 nights

Had to look for a front desk person to check me in. Room could have been cleaner. Couldn’t adjust temp in room. Felt like the floor wasn’t sturdy in some places in the hallway, and felt the same way in bath tub. Shower fixtures were very hard to adjust

2

LINDA

Aug 28, 2025

·

Stayed 1 night

old, dated and overall room appearance is a zero. it makes it look dirty. There were hairs in the shower on the walls. did not like this place at all

6

Filos

Mar 13, 2023

·

Stayed 2 nights

You get what you pay for, it’s not a 5star hotel but the place is a bit run down. Stayed for 2nights and I gotta say that both nights of our stay we all woke up in the middle of the night due to people (a man and woman) shouting/arguing in the hallway. Our room was okay, like I said a bit run down but you get what you pay for.

2

Mike

Aug 31, 2025

·

Stayed 1 night

Terrible experience. Dirty room and bed and when asked to move to a different room the staff refused even though there were rooms available. Didn’t have any blankets or pillows for the pullout sofa bed we needed

6

James

May 4, 2023

·

Stayed 2 nights

Pretty old. Needs updating.

10

Wayne

Jul 27, 2025

·

Stayed 1 night

Nice place and close to restaurants. Clean and spacious.

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Service

Staff are frequently described as friendly and accommodating, but consistency varies, with reports of slow or unattended check-in, unhelpful responses, reservation or room assignment issues, and difficulties obtaining bedding or towels.

Related guest reviews

10

Bre

Sep 22, 2025

·

Stayed 1 night

Best Hotel I have stayed at in a long time. Thank you staff!

6

Abdelkarim

Mar 24, 2024

·

Stayed 1 night

no staff to check out ! ..keept calling no one showedup to help us .

8

LInda

Sep 18, 2025

·

Stayed 1 night

Customer Service was very good. Staff was helpful and accommodating.

6

Kristen

Jul 6, 2025

·

Stayed 2 nights

Had to look for a front desk person to check me in. Room could have been cleaner. Couldn’t adjust temp in room. Felt like the floor wasn’t sturdy in some places in the hallway, and felt the same way in bath tub. Shower fixtures were very hard to adjust

2

Julio

Aug 25, 2025

·

Stayed 1 night

people on floor above me running around through 400 am, no one at the front desk to report it to. Will not stay at location in future. Do not recommend for anyone visiting Columbus.

2

Mike

Aug 31, 2025

·

Stayed 1 night

Terrible experience. Dirty room and bed and when asked to move to a different room the staff refused even though there were rooms available. Didn’t have any blankets or pillows for the pullout sofa bed we needed

10

Kelly

Aug 10, 2025

·

Stayed 1 night

Stayed for one night. Very friendly, clean, convenient for where we were going.

10

Montgomery W

Jun 8, 2025

·

Stayed 7 nights

Very clean, and a great location. The staff is amazing! Very friendly and accommodating. Terra, Kelcee, Chereese, Tito and the rest of the staff have taken great care of me. Highly recommend!

6

Soumen

May 30, 2024

·

Stayed 15 nights

Initially had a non pet room our booking was for a ground floor pet room and we checked twice beforehand to make sure we were set. When we arrived they assigned us to a third floor non pet room and they told us we couldn’t stay !!! Finally after much discussion and time they allowed us to stay in a non pet room and transferred us after three days. They charged a $250 pet fee verses the$150 max per stay as stated on hotels.com page . We will dispute this.

2

John

May 6, 2024

·

Stayed 1 night

The hotel called and cancelled our reservation, saying our room was flooded. They tried to tell us to go to a hotel 30 minutes away. We reserved at that specific location for a family event. We did not agree to go to the second hotel, and ended up staying at a hotel near the original one, at double the price.

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Location

Location is convenient and generally feels safe, with easy highway access, nearby restaurants, and a quiet setting for some stays.

Related guest reviews

8

Bill

Jan 14, 2023

·

Stayed 19,370 nights

nice and convinent

10

Tonya

Jun 22, 2025

·

Stayed 1 night

I liked the location and the environment.

8

Melissa

Sep 17, 2025

·

Stayed 6 nights

It was quiet

10

Kelly

Aug 10, 2025

·

Stayed 1 night

Stayed for one night. Very friendly, clean, convenient for where we were going.

8

Robert

Jun 20, 2023

·

Stayed 1 night

The facility and room are clean, bed comfortable. My only negatives are lack of an ice machine and the "breakfast" was coffee, oatmeal packet, and some packaged muffins. No fruit or juice, let alone any hot items. You also have to ask for dishes, utensils, cookware As I was here only 1 night, that was not an issue. The area is quiet with many restaurants nearby.

10

Lorrie

Aug 1, 2024

·

Stayed 5 nights

Our 6 night was very nice. Clean, convenient, very safe and nice area. Staff was nice, i only meet 2 briefly Will be back next year to stay

10

Wayne

Jul 27, 2025

·

Stayed 1 night

Nice place and close to restaurants. Clean and spacious.

8

Crystal

Jun 2, 2024

·

Stayed 2 nights

Was a clean room, quiet

10

Montgomery W

Jun 8, 2025

·

Stayed 7 nights

Very clean, and a great location. The staff is amazing! Very friendly and accommodating. Terra, Kelcee, Chereese, Tito and the rest of the staff have taken great care of me. Highly recommend!

10

Charles

Mar 7, 2025

·

Stayed 7 nights

Property was lit up safe very easy to get from the interstate and back on. Staff was very polite and friendly took care of our needs

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Dining

Breakfast is a very limited grab and go—typically coffee, packaged muffins, and instant oatmeal—with no hot items or juice noted. Several guests were disappointed by the offering.

Related guest reviews

6

Holley

Jun 6, 2024

·

Stayed 1 night

I know it was a grab and go but there wasn’t anything for my kids to drink with their muffin. Ridiculous that I had to go spend another $40 for breakfast.

4

Jeremy

Feb 12, 2024

·

Stayed 2 nights

Trash wasn't taken out, no breakfast in the morning coffee only a available 6am-9:30am. No regular cleaning. You have to request the dishes for the room.

6

Linda

Apr 19, 2023

·

Stayed 2 nights

The room was a good size, bed was comfortable, kitchen fridge and microwave were clean. Faucets were old, hallways were in need of vacuuming, floors in room needed dusting. Breakfast was only packets of instant oatmeal! No hangers at all! Needed to ask for even basic, cheap dishes! Bring your own kitchen items and breakfast food. Location is covenient to highways, restaurants. Have mixed feelings - overall was fine, but no hangers, etc., was a surprise!

10

Robert

May 31, 2025

·

Stayed 1 night

Everything was great ... except the "grab and go breakfast," which was plastic-wrapped muffins and packets of instant oatmeal. Disappointing. Loved the staff and the suite. Unfortunately, the "breakfast" was a dealbreaker for returning a second time.

8

Robert

Jun 20, 2023

·

Stayed 1 night

The facility and room are clean, bed comfortable. My only negatives are lack of an ice machine and the "breakfast" was coffee, oatmeal packet, and some packaged muffins. No fruit or juice, let alone any hot items. You also have to ask for dishes, utensils, cookware As I was here only 1 night, that was not an issue. The area is quiet with many restaurants nearby.

2

Margaret

Sep 13, 2023

·

Stayed 8 nights

Room was filthy. Other people’s shaving hairs all over the sink, used towels behind the door. Floors made our feet black in 20 min. Said complimentary breakfast, which ended up being packet oatmeal for your room.

4

Matt Tilley

Mar 31, 2024

·

Stayed 2 nights

Front desk service was great. Breakfast isn’t really breakfast but it’s a nice morning snack. Rooms were dirty, trash under beds. Room was small. Hot water sucked. Bed was harder than a bag of rocks.

6

Courtney

Jun 10, 2024

·

Stayed 5 nights

Check in receptionist very rude. Bed very uncomfortable and room really outdated. The “breakfast” is a muffin and coffee. Place could use some new staff and updating and it might be an okay stay.

4

Frank

Jul 30, 2023

·

Stayed 3 nights

Advertised for hot breakfast but was a joke! No juice only thing hot was instant oatmeal. Mattress in room horrible worse than a swayback horse.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$81
February	$88
March	$92
April	$106
May	$120
June	$124
July	$92
August	$95
September	$98
October	$105
November	$98
December	$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $101	10 $107	11 $112	12 $101
13 $98	14 $100	15 $98	16 $100	17 $102	18	19
20 $92	21 $93	22 $93	23 $92	24 $93	25	26 $157
27 $92	28 $91	29 $93	30 $90

Su	Mo	Tu	We	Th	Fr	Sa
				1 $93	2 $92	3 $89
4 $92	5 $92	6 $92	7 $92	8 $93	9 $93	10 $115
11 $93	12 $93	13 $93	14 $94	15 $104	16 $105	17 $116
18 $94	19 $93	20 $93	21 $92	22 $93	23 $94	24 $93
25 $93	26 $92	27 $92	28 $93	29 $93	30 $103	31

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Monthly average prices

About this property

Location

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about Extended Stay America Suites - Columbus - Tuttle

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