Name: Holiday Inn Express - Columbus - Dublin by IHG
Address: 5500 Tuttle Crossing Boulevard, Tuttle West, Ohio, United States of America, Columbus (and vicinity), Franklin County, US
Price range: $89–$262 per night
Rating: 9.03

What guests think

Across many reviews, Holiday Inn Express - Columbus - Dublin by IHG stands out for very clean spaces, genuinely friendly staff, a better-than-typical free breakfast, and modern rooms in a convenient area near highways, shopping, and dining.

Guests frequently note comfortable beds, a usable fitness room, and an indoor pool. Common drawbacks include hallway and room-to-room noise, occasional room odors or maintenance hiccups, and inconsistent housekeeping during longer stays. Some also report the pool can feel cold or over-chlorinated, and there is no hot tub. Overall, expect a reliable, good-value stay suited to families and quick visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an indoor pool and a decent fitness room; both are generally appreciated. Downsides noted are no hot tub and occasional cold or over-chlorinated pool conditions.

Related guest reviews

10

George

Mar 14, 2024

·

Stayed 4 nights

delicious free breakfast everyday and free pretty good coffee made several times a day, great pillows and blankets and the gym has a water cooler with good tasting filtered water

8

Kevin

Feb 2, 2025

·

Stayed 1 night

The room was good. Nice that it had a bath tub with it. The water pressure from the shower head was a bit too strong and water got all over the floor because the shower curtain didn’t keep the water in the tub that well. Breakfast was ok. Could have been better with scrambled eggs or French toast or bacon. Sausage links were ok but not that warm. Wish the pool was a little warmer than what it was. The staff was amazingly nice and the older lady who worked the front desk was able to give us more towels and wash clothes very quickly since we only had 2 big towels in our room for showers. Beds were too soft for me and they creaked when you got in and out of them. The pillows were too soft to sleep on.

8

James

Jun 8, 2024

·

Stayed 5 nights

Modern, well-kept hotel with good swimming pool for grandkids. Typical breakfast fare with bases covered. Breakfast meat (pork links, turkey patties) could be a little better quality.

8

Antionette

Jul 20, 2025

·

Stayed 1 night

I had a great time the only thing I was missing was a hot tub in the pool area & the pool water was to cold

10

MELANIE

Mar 24, 2024

·

Stayed 3 nights

It was amazing. We just only got to use the pool once during our stay due to maintenance issues.

10

Rachel

Jan 6, 2025

·

Stayed 1 night

A great hotel, this is our fifth time staying at this hotel. Always great service and clean, cared for building. Great breakfast options. Nice, clean pool with plenty of towels. Surprisingly, we had the pool to ourselves all three times we went to the pool during our stay. The only downfall to our stay this time was that they have Dish TV service and no local channels. So no NBC, ABC, FOX, or CBS. We were staying for a fun New Years Eve trip and wanted to watch the NYC ball drop on ABC. We ended up having to watch coverage on CNN which was disappointing to say the least. Hotel is near plenty of restaurants, stores and a shopping mall. Great area.

10

Lauren

Mar 20, 2024

·

Stayed 1 night

Fitness room was really nice, could use a set of 15 pound weights and air in the Bosu's but otherwise very nice. Room was very cozy, nice lighting options. Super comfortable bed. Great value for the price

10

Cassandra

Dec 26, 2023

·

Stayed 2 nights

The breakfast, like all Holiday Inn Expresses, was wonderful. So many choices. The pool was well maintained and the kids had a lot of fun in that. Everything was clean and very new looking. Great location. Staff was very friendly. Expedia was how we reserved our stay. We put a note on our reservation that we needed a crib. We even got an email confirming they would have a crib for us. When we got there there was no note for them and they did not know we needed a crib somehow. But thankfully they had one and brought it up to us immediately.

8

Pamela

Aug 24, 2025

·

Stayed 4 nights

Enjoyed the pool. The front desk staff were very helpful and nice. Room was clean when we arrived. We stayed 4 nights and were told they would clean our room on the third day, however it was not cleaned. Also, water pressure in shower was a little weak. Overall our stay was pleasant.

10

Alesia

Aug 14, 2023

·

Stayed 1 night

The room was clean & very nice. Check in was easy & pleasant, as well as check out. The breakfast was great! Many great options & hot food. The pool was nice, but the chemicals were very high, pool was very cloudy. A hot tub would of been great!

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Cleanliness

Cleanliness earns frequent praise for spotless rooms and well-kept common areas. A few guests reported issues such as musty odors, a dirty shower, stains or hair on bedding, or ants.

Related guest reviews

10

Eric

Mar 3, 2025

·

Stayed 1 night

The room was spotless and the breakfast was fantastic.

10

carrie

Aug 16, 2025

·

Stayed 1 night

Very clean. Nice variety of breakfast.

10

patrick

Aug 29, 2024

·

Stayed 2 nights

the set up of the room and shower were enteresting - liked it a few ants were noted in the room

10

Marnie

Sep 22, 2024

·

Stayed 2 nights

Spotless property! Friendly staff. Breakfast was more than adequate with multiple staff constantly restocking the chafing dishes, bread service, etc. super convenient location. Will definitely stay here next time I visit Columbus.

10

Rebecca

Oct 16, 2025

·

Stayed 1 night

Very clean and updated hotel will definitely stay again

10

Alice

Nov 13, 2025

·

Stayed 3 nights

Everything was perfect! I was amazed at the cleanliness of the whole Hotel. Our room was spotless! The staff was very friendly and went out of their way to be helpful. I would absolutely stay here again and will recommend this hotel to all my friends and family.

2

TONI

May 8, 2023

·

Stayed 2 nights

Our room smelled horrific. We went down to the desk and complained but the hotel was booked so they couldn’t move us. They gave us a spray for the carpet but even that didn’t help. They said they would note it on our file but when we went to check out and to ask if there was anything they could do, they said there was no note in our file and maybe next time they would give us a discount. Well that’s never going to happen because we’re never going to stay there again!!

6

Rachel

Dec 15, 2023

·

Stayed 3 nights

The front staff was amazing. The pool was nice, and my son and I really enjoyed the breakfast. I would have given 5 stars, except the housekeeping is absolutely HORRIBLE. There were literal feces in our bed. It was very, VERY obvious, too. So, either, the housekeepers saw it and ignored it, or did it themselves. The man at the front desk bent over backwards to help fix the issue, and I really appreciate it. However, I would seriously consider getting new housekeepers. It was a nice hotel otherwise.

4

Kristy

Jul 16, 2025

·

Stayed 1 night

The shower was dirty and the room smelled musty.

8

Logan

Jun 20, 2024

·

Stayed 2 nights

Great stay, staff were very friendly . Everything was great. Was not a huge fan of the stain and hair on the bed.

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Rooms

Rooms are modern and spacious, with many noting comfortable beds and good showers. However, several guests mention thin walls and hallway noise, occasional odors or maintenance issues (e.g., A/C or drainage), and some beds or pillows being too soft.

Related guest reviews

8

Dinah

Oct 14, 2024

·

Stayed 3 nights

The bathroom doorknob (on the outside of the bathroom) was loose, and the shower pressure was really low so the shower water came out slowly.

8

HIDEO

Jul 19, 2025

·

Stayed 1 night

Outside AC compressor noise is too big

10

Halie

Dec 22, 2024

·

Stayed 1 night

Great area, super clean property, amenities & even better room! Comfortable beds, walk in shower. Overall was such a great, clean hotel & would definitely stay again! 10/10

8

James

Jul 15, 2025

·

Stayed 1 night

It was an anniversary get away. The hotel was nice, room was spacious. Place was quiet. The room had an odd smell to it but appeared to be clean. I sprayed some perfume around and it was fine.

8

Jessica

Dec 26, 2024

·

Stayed 2 nights

The bed was clean and comfortable. The bathtub did not drain properly, which led to 2” of water in the tub while showering. The complimentary breakfast was the worst I have had in many years. The selection was poor and what was offered was either stale or was not appetizing. The other hotel in the area is much better overall.

8

Robert

May 7, 2024

·

Stayed 3 nights

Arrived late after travels. Got to room, was stuffy, so turned down A/C and went to sleep. Awoke to warm room, no A/C middle of the night. Next morning, moved to another room. A/C fine, but fridge was not able to cool well. Have medication to keep cold. Otherwise, staff was great, facility was good.

10

Richard Kevin

Jun 24, 2025

·

Stayed 2 nights

Great stay, would say that the lighting in the room is not bright enough. Had to use my cell light to see things. Otherwise good stay

6

Jeanie

Jul 5, 2025

·

Stayed 1 night

The hotel was clean, bed comfortable but it was very noisy. Kids running up and down the halls and you could hear everything through the room. Other than that it was good.

10

Elizarde

Nov 4, 2024

·

Stayed 3 nights

Very modern and spacious rooms, very cleanand great location near shopping stores and fast foods on area.

10

JUN

Oct 22, 2024

·

Stayed 5 nights

Everything is great but the matress was to soft for my painful back.

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Service

Service is widely praised as friendly, welcoming, and helpful, with staff keeping breakfast stocked and assisting with requests. Occasional lapses include slow responses to noise, housekeeping timing issues, or isolated professionalism concerns.

Related guest reviews

8

Kathryn

Jan 22, 2025

·

Stayed 3 nights

Great location. One morning employee was great - working the desk, refilling coffee, and cleaning breakfast area. Another employee very helpful, however not present at desk...waited a few minutes for him to appear at front and recognized him as the employee who answered the phone when I called for a copy of my bill after the stay. I never received the bill via email as he indicated he sent. Overall, clean, well kept property

10

David

Apr 11, 2024

·

Stayed 1 night

The night manager, Zach, was very helpful in making sure my wife (who needs an accessible room) got the right accommodations. He was courteous and quick. Made our stay!

10

Casey

Jul 27, 2025

·

Stayed 2 nights

The staff was very friendly and gave great recommendations on things to do in the area and places to eat.

8

Kevin

Jul 13, 2024

·

Stayed 2 nights

Everything was great until the day of check out. The houskeeping staff walked in on my fiancé without knocking or saying anything. Except for sorry after they were in the room. And then we went to eat, down at the lobby and take everything to the car. We went back up since we didn’t check out yet and the staff already got into the room to start cleaning etc. 3 hours before our checkout time. Felt pressured to leave when we paid for that room for till checkout time.

10

Sandra

Aug 21, 2025

·

Stayed 4 nights

Loved it here. The staff was so kind! We loved Ms. Pam!

10

rhonda s

Jun 20, 2025

·

Stayed 1 night

The staff were all very friendly and helpful. The hotel was very clean and the beds were super comfy.

10

cheryl

Mar 15, 2025

·

Stayed 2 nights

the afternoon desk clerk was a woman who was so helpful and genuine . we stayed to be close to the hospital my daughter was having her first baby, and she was very caring and interested in the outcome....... it was a girl.......

10

Sheri

Apr 15, 2025

·

Stayed 2 nights

Everyone on staff was so kind, friendly and helpful. There were constantly people cleaning/sanitizing, etc. Would definitely stay here again!

2

Robert

May 14, 2025

·

Stayed 1 night

We stayed for one night. Our neighbor was so loud we called 4 times from 10pm till 2am filing complaints on the noise. To put in perspective how loud this couple was we were on the 3rd floor, and the staff told us the next day they received complaints from people on the first floor about them. The staff did nothing about the noise until 2am and by then we were so worked up we got no sleep. We spoke with the morning staff and they wouldn’t issue a refund, and told me they’d send me points and I never got the email. So overall HORRIBLE EXPERIENCE

8

Patricia

Oct 1, 2023

·

Stayed 1 night

To be greeted by an animal at the front desk is appallingly thoughtless. Many people are allergic to dogs and cats and many are highly fearful of dogs for many reasons. This is totally unacceptable and the fact it was not on a leash and allowed to roam added to the lack of customer care.Suffice it to say we will not be staying at this hotel ever again.

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Location

Location is convenient to highways, shopping, restaurants, and attractions like the Columbus Zoo, with many noting a quiet, safe area. A few found certain destinations, such as the airport or zoo, farther than expected.

Related guest reviews

10

Keith Vincent

Jan 23, 2025

·

Stayed 13 nights

Stayed there for work, was very nice and quiet. Staff was very friendly. Breakfast was nice and convenient in the morning. Have a Walmart very close so that was nice. Would definitely stay here again.

10

Cassandra

May 28, 2023

·

We recently spent two nights here. The hotel is in a very convenient area - very close to the highway, tons of fast/casual dining less than 1/2 mile away, walkable gas station, mall less than 1 mile away, Walmart across the street… literally perfect spot. The hotel itself was very clean and fresh. The free breakfast was really good and had a really large variety of foods. The indoor pool was nice! We will definitely stay here again if visiting the area.

10

Camaro

Aug 18, 2024

·

Stayed 1 night

Loved staying here, so close to everything.

10

Rachel

Jan 6, 2025

·

Stayed 1 night

A great hotel, this is our fifth time staying at this hotel. Always great service and clean, cared for building. Great breakfast options. Nice, clean pool with plenty of towels. Surprisingly, we had the pool to ourselves all three times we went to the pool during our stay. The only downfall to our stay this time was that they have Dish TV service and no local channels. So no NBC, ABC, FOX, or CBS. We were staying for a fun New Years Eve trip and wanted to watch the NYC ball drop on ABC. We ended up having to watch coverage on CNN which was disappointing to say the least. Hotel is near plenty of restaurants, stores and a shopping mall. Great area.

8

Adrienne

Jul 30, 2024

·

Stayed 2 nights

Great location!!!

10

Sara

Oct 20, 2024

·

Stayed 1 night

Hotel was very clean, easy to find, and centrally located (if you want to visit the zoo or other things in Dublin). Staff was excellent. Fitness room clean and well appointed. Bed was comfortable. Shower had surprisingly great water pressure. Altogether great Holiday Inn Express

10

Jeri

Jul 26, 2024

·

Stayed 2 nights

The property was very well maintained. As soon as we walked in the door, the air was fresh, no musty smells. The room was very spacious. The couch was clean without stains. The bed was comfortable. Provided refrigerator and microwave in the room. Staff was very friendly and willing to please customers. Breakfast was free and parking was free. The surrounding area of Dublin felt safe and we loved the walking path. I will book a room here again.

10

Joyce

Jun 4, 2025

·

Stayed 5 nights

Very nice hotel with friendly staff and great breakfast. Good location. Our only issue was that our room was only cleaned once during our 5 day stay.

10

Janet

Nov 29, 2024

·

Stayed 1 night

I always enjoy staying at this hotel. Repeat customer. Great location, very clean!!

10

James

Jun 1, 2025

·

Stayed 1 night

Great location, quiet neighborhood, really enjoyed the breakfast. Super friendly staff and comfortable, clean room

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Dining

Breakfast is often praised for variety and taste, with steady restocking and popular items like pancakes and warm cinnamon rolls. Some describe it as standard or felt selection/quality could be better on certain days.

Related guest reviews

10

Lori

May 20, 2025

·

Stayed 1 night

The staff were wonderful. Friendly, helpful everything you want when staying away from home. The breakfast was unbelievable, it tasted like it was made fresh, the biscuits were amazing and the presentation was also very appealing and well kept.

8

Kevin

Feb 2, 2025

·

Stayed 1 night

The room was good. Nice that it had a bath tub with it. The water pressure from the shower head was a bit too strong and water got all over the floor because the shower curtain didn’t keep the water in the tub that well. Breakfast was ok. Could have been better with scrambled eggs or French toast or bacon. Sausage links were ok but not that warm. Wish the pool was a little warmer than what it was. The staff was amazingly nice and the older lady who worked the front desk was able to give us more towels and wash clothes very quickly since we only had 2 big towels in our room for showers. Beds were too soft for me and they creaked when you got in and out of them. The pillows were too soft to sleep on.

10

Randy

Sep 14, 2024

·

Stayed 1 night

This has the very best staff! Very clean and comfortable. And a nice variety at breakfast.

8

Jessica

Dec 26, 2024

·

Stayed 2 nights

The bed was clean and comfortable. The bathtub did not drain properly, which led to 2” of water in the tub while showering. The complimentary breakfast was the worst I have had in many years. The selection was poor and what was offered was either stale or was not appetizing. The other hotel in the area is much better overall.

10

Randy

Nov 13, 2023

·

Stayed 1 night

We had a wonderful stay and have stayed here several times. The was clean and everything we might need was supplied. The desk clerks are very helpful. And breakfast was a good variety of choices and we enjoyed it.

10

Colleen

Oct 24, 2024

·

Stayed 1 night

Check in was quick and the staff was kind. The hotel was clean and quiet. Our bed was comfortable. And they had spare blankets when I requested it! Breakfast was good, especially the warm cinnamon rolls!

10

Darrell

Feb 17, 2024

·

Stayed 1 night

We only stayed one night, and the breakfast was one of the best complimentary breakfasts we’ve experienced

10

Tina

Jun 2, 2025

·

Stayed 3 nights

Nice clean room, comfy bed, very soundproof. Very good breakfast for freebie. Kudos to the staff running it, it was very tidy and she made sure it was stocked. Loved the pancake maker!

10

Deborah

Aug 4, 2025

·

Stayed 2 nights

The Continental breakfast was awesome. Allot of choices and great coffee!!

10

Jim

May 4, 2024

·

Stayed 2 nights

Terrific breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$93
February	$92
March	$108
April	$117
May	$156
June	$158
July	$149
August	$124
September	$133
October	$126
November	$103
December	$85

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $139	10 $138	11 $142	12 $120
13 $118	14 $143	15 $147	16 $151	17 $157	18 $225	19 $236
20 $96	21 $147	22 $165	23 $148	24 $129	25 $245	26 $246
27 $96	28 $130	29 $145	30 $114

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $114	3 $99
4 $105	5 $104	6 $135	7 $133	8 $131	9 $193	10 $201
11 $101	12 $119	13 $128	14 $131	15 $164	16 $257	17 $262
18 $116	19 $116	20 $130	21 $126	22 $112	23 $179	24 $165
25 $89	26 $112	27 $123	28 $119	29 $115	30 $119	31 $115

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Monthly average prices

About this property

Location

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