Name: DoubleTree Suites by Hilton Tucson - Williams Center
Address: 5335 E Broadway, Williams Center, Tucson, Arizona, United States of America, Tucson, Pima County, US
Price range: $116–$222 per night
Rating: 8.08

What guests think

At DoubleTree Suites by Hilton Tucson - Williams Center, travelers consistently praise the friendly staff, spacious suites, and attractive pool and hot tub, while noting the older, motel-style property shows wear with intermittent cleanliness, maintenance, and air-conditioning issues.

Breakfast is frequently described as good with plenty of options, though some found it basic or repetitive. The location is convenient for dining and shopping, but a few guests mentioned rough surroundings and occasional noise. Expect roomy suites and warm service in an aging, mixed-condition property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are a frequent highlight; guests also note the on-site bar/restaurant, breakfast area, gym, guest computers, laundry, and convenient parking. A few report dated infrastructure and occasional issues like pool cleanliness or closures, limited restaurant menu, quirky layout, or elevator access.

Related guest reviews

10

Stefanie

Mar 6, 2023

·

Stayed 2 nights

We chose to eat on the property one evening and were pleasantly surprised at how fresh and tasty the salad and other dishes were. The rooms could use new carpets etc., but it was clean and curtains kept the room very dark for sleeping, which was a bonus. Kids enjoyed the heated pool and hot tub. Peloton in gym with enough equipment to get a good workout.

8

Carri

Feb 3, 2025

·

Stayed 2 nights

The bathroom was really small and the tub was showing its age. Nice that there was brick walls between the rooms. Never heard anything from the room next door. The breakfast they offered was pretty bad. First morning all the hot foods were gone and had to wait for more. No hard boiled eggs, or a pancake or waffle maker. Second morning couldn’t get a bagel, they replaced them with wheat bread that morning. It was an unexpected treat at checkin to get cookies. The hot tub was clean but could have been a little hotter.

8

Robert

Feb 17, 2025

·

Stayed 3 nights

Great location, large room, excellent pool and spa, good breakfast and bar. Could be cleaner but this place really works.

8

Cesar

Jul 17, 2024

·

Stayed 2 nights

Cleanliness could be improved in the property. Carpet was dirty on arrival. Hot tub spa timer was not working. Food was great :)

6

charles

Jun 23, 2024

·

Stayed 2 nights

It's now owned by DoubleTree and it is not living up to Doubletree standards. The pool and the hot tub both need vacuuming to get the dirt and grim off, and the carpet has not been changed in years. We found the carpet loose in the bedroom and twice stepped on carpet nails sticking up through the carpet. The one good thing is they have opened up the restaurant and the breakfast meal was very adequate. Also, they need to sweep The walkways in the room area and the steps steps going up and down as well as steps around the pool area. Looks like they hadn't done that in weeks.

10

Russell

Sep 5, 2023

·

Stayed 2 nights

Older hotel but clean and well kept. Nice pool area. Restaurant in house. Lots dining and shopping near by. I would stay again.

10

Veronica

Aug 5, 2025

·

Stayed 2 nights

Great pool, fabulous common areas (koy pond/waterfall, beautiful lobby and bar

6

Elizabeth

Jul 8, 2024

·

Stayed 1 night

This was an older hotel, but it was clean. It is similar to the Embassy Suites hotel but the rooms are open to the outside. The staff was friendly and there were no issues. The free breakfast was nice.

6

Shelly

Nov 21, 2025

·

Stayed 1 night

Breakfast was very nice and kept full for guests while we dined. The pool and hot tub was very clean, clear and warm for my kids. It was beautiful! The use of printer and computers for guests was a nice touch. The staff were helpful. The room needed a little love, carpets stained and long curtains were very dusty. The beds were nice and comfy. Overall not bad. We picked doubletree over hampton due to the cookies (for experience). Not offered any at check in. When we asked about an hour later they said they were out of order probably until the next day. They did receive some later that evening. The same with checkout , told they had none but did later that day. We would consider staying again at this location because of the breakfast experience and the pool/ hot tub.

8

Harry

Feb 4, 2025

·

Stayed 4 nights

The pool area is fantastic and the property is layed out great.

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Cleanliness

Cleanliness feedback is mixed: many found rooms and common areas clean, but recurring reports cite stained carpets or curtains, unpleasant odors, clogged or dirty tubs, and occasional bugs or stained linens. Housekeeping consistency varies, with some missed service or partial restocking.

Related guest reviews

4

Zhen

Jul 25, 2025

·

Stayed 4 nights

The room is dirty, terrible smell, dirty bathroom

2

James

Jul 28, 2025

·

Stayed 1 night

My stay was not pleasant when we first got into room it smell really bad like a sewer leak and than we found bugs on our bed when we woke up the next morning.

4

Michael

Aug 4, 2025

·

Stayed 2 nights

The room were dirty had to ask for another room .The staff was good

4

keith

Aug 23, 2025

·

Stayed 3 nights

The property outside was nice. The pool was sparkling clean & cool ( especially for August in Arizona). The rooms need to be remodeled. They are extremely outdated. We had issues with our ac unit to two rooms. We had to move twice because the ac units broke. We woke up in the middle of the night with no ac. They did give us points equivalent to 200$ for the inconvenience. That was a nice gesture although my nightly rate was 135$. I don’t think I can go back there. The staff was very nice though. The rooms need a better cleaning. I found a dead bug in one room.

2

Tom

Feb 16, 2025

·

Stayed 1 night

The shower rust on the bottom of the floor. Shower walls were not clean. Carpet was filthy. The whole hotel is outdated.

10

Judy

Aug 2, 2025

·

Stayed 1 night

Right in the middle of everything you’ll need but the room had a nasty looking stain on the drapes and the tub was clogged and had shower water up to my ankles

4

Tina

Jul 12, 2025

·

Stayed 1 night

First room was dirty so I had to go down to the office and tell them the room had hair all over the bathroom.

6

Cindy

Aug 17, 2025

·

Stayed 2 nights

liked the size of the room and liked the pool area found dead and live nugs in the room and had a tub with stains that would not drain property would be nicer if it was updated

6

Benjamin

Jul 22, 2025

·

Stayed 1 night

Room was spacious, unfortunately it was smelly and minor cleaning detail's

6

Shelly

Nov 21, 2025

·

Stayed 1 night

Breakfast was very nice and kept full for guests while we dined. The pool and hot tub was very clean, clear and warm for my kids. It was beautiful! The use of printer and computers for guests was a nice touch. The staff were helpful. The room needed a little love, carpets stained and long curtains were very dusty. The beds were nice and comfy. Overall not bad. We picked doubletree over hampton due to the cookies (for experience). Not offered any at check in. When we asked about an hour later they said they were out of order probably until the next day. They did receive some later that evening. The same with checkout , told they had none but did later that day. We would consider staying again at this location because of the breakfast experience and the pool/ hot tub.

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Rooms

Suites are consistently spacious and generally comfortable, but the decor and furnishings feel dated and bathrooms are small. Recurring maintenance issues include weak or unreliable A/C, roof leaks, door lock problems, and occasional noise from the pool or road.

Related guest reviews

6

larry

Jun 13, 2023

·

Stayed 2 nights

I am really surprised this is a Hilton property. The room we stayed in looks like it was last updated in 1980's.

8

Carri

Feb 3, 2025

·

Stayed 2 nights

The bathroom was really small and the tub was showing its age. Nice that there was brick walls between the rooms. Never heard anything from the room next door. The breakfast they offered was pretty bad. First morning all the hot foods were gone and had to wait for more. No hard boiled eggs, or a pancake or waffle maker. Second morning couldn’t get a bagel, they replaced them with wheat bread that morning. It was an unexpected treat at checkin to get cookies. The hot tub was clean but could have been a little hotter.

8

juan

Jul 15, 2024

·

Stayed 1 night

A/C does not work well, a criket in the room

8

Vince

Jan 2, 2023

·

Stayed 1 night

Fine- room had a weird layout for a suite, where the bathroom was “in” the bedroom, sink in the room and toilet and shower through a door with the light switch on the outer wall-if you want to use the restroom or shower and anyone is sleeping, you have to basically turn the lights on in the room.

10

Jeff

Oct 21, 2025

·

Stayed 2 nights

Enjoyed this hotel, big rooms and a beautiful pool area. Breakfast wasn’t anything to write home about, but it was good .

6

Kerry

Dec 3, 2024

·

Stayed 1 night

The room door malfunctioned and wouldn’t let us renter the room. It could not be fixed until the next day so we had to switch rooms. A little inconvenient…..

8

Byron

Nov 21, 2024

·

Stayed 1 night

For the price it was a great deal. Missed having a bathtub but the suite was huge

6

Mark

Feb 20, 2025

·

Stayed 2 nights

Large room, friendly staff. Hotel is in a good location, lots of restaurants near by not overloaded with the college crowd. Bed was very comfortable and breakfast is good start fir the day. The rooms are starting to show some wear and tear tough.

6

hongyi

Apr 19, 2024

·

Stayed 2 nights

It’s quite old. At night, the air condition was turned off for the nights we stayed there. This is a big no to me and I don’t understand why the hotel does that. The room got so hot and got stuffed at night.

6

SANDRA

Mar 24, 2024

·

Stayed 1 night

Got wet! We were in a room on the third floor and it rained overnight. I thought the spot my foot hit in bed was cold but it was wet because the ceiling leaked. I had my clothes laid out for the morning, and those got wet too. Had to dry my jeans with the blow dryer. Notified management and for 1,000 Hilton points for my trouble. Fair? Dunno. Other than that, the room was huge, beds were comfy. On site restaurant was mediocre (and I had to walk back into the kitchen to find the server when we went for dinner). Breakfast was better.

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Service

Service is widely praised as friendly, accommodating, and responsive, with quick room moves and smooth check-in. A few guests reported missteps such as key or room assignment errors, unhelpful responses about refunds or problems, and inconsistent follow-through.

Related guest reviews

10

Connie

Jan 5, 2025

·

Stayed 2 nights

I’m only half way through my stay. I needed to extend. The entire staff I have encountered have been nothing but kind and courteous. And accommodating. I became ill on my trip and they have done what they can to make key exchanges and even a room change as quick and easy as possible for me along with well wishes. I will definitely be staying here again.

2

Christopher John

May 21, 2024

·

Stayed 7 nights

I accidentally left 2 jackets in the closet of my room. I realized it during my flight and I called the hotel as soon as I landed after the first leg of my flight. The person at the desk sent someone to check. The room had not even been made up yet but the jackets had been taken. I cannot recommend a place if the cleaning staff cannot be trusted. I’ll never stay here again.

10

Lori

Dec 14, 2024

·

Stayed 1 night

Jasmine did an EXCELLENT JOB checking me in after a little issue (not her fault) but she felt with it as if it was. for her first day on the job, she killed it. She was and is definitely much appreciated.

8

Terry

Feb 19, 2025

·

Stayed 2 nights

When toilet did not work we were moved to another room very quickly. I appreciate the sense of urgency. Stuff happens and how your night clerk handled it so efficiently made it just a minor inconvenience. Everyone employee we encountered was polite and courteous. I would definitely stay here again.

10

Angela

Feb 2, 2024

·

Stayed 4 nights

I stayed at the Doubletree for the Gem Show for work. The service was wonderful. From the moment I checked in, it was quick and seamless topped off by a warm amazing chocolate chip Cookie. The breakfasts were tasty, filling and the service by the staff very friendly and attentive. Eneida went above and beyond to help me when I arrived at the tail end of the buffet. Housekeeping staff were very friendly, honest and respectful of all the things I had all over due to work and purchases at the gem show. I wish I had had the time to use the large jacuzzi A great stay. Will come back next year!

10

Brian

Jan 27, 2025

·

Stayed 1 night

Hotel has a lot of character and once you've entered the grounds it feels like you're removed from its surroundings. Alan, at the front desk, and all of the staff were exceptional.

10

Ruth

Aug 10, 2024

·

Stayed 1 night

My check in was great. All staff that I interacted with during my stay were friendly. This is my second stay here, and both times I found the people to be a highlight. The room is large and clean. I will definitely return to this location again. It’s unique look and happy staff make it memorable.

4

Jason

Oct 20, 2024

·

Stayed 1 night

The staff is friendly overall but I was initially given a key to a room that was already occupied, then given a key to another person’s room, and then had to wait 5-10 minutes to get back into my room after I was locked out (even after being granted a late check out). I’m appreciative of the friendly staff and their help in resolving the issues I had, but this was not what I’d expect from a Double Tree property, especially as a Hilton Honors gold member.

6

Evan

Dec 31, 2022

·

Stayed 4 nights

The hotel, location and room were all fine. The bar tender our first night was outstanding! She was very friendly and the food was good. At check in, the gentleman wasn't rude but seemed underwhelmed to be at work. He definitely wasn't welcoming. Our second night we needed some more towels and a roll of toilet paper. The gal who answered was very short and rude. I went up front to get the items and she was on another call rolling her eyes and raising her voice with the customer. I went back to the front lobby the next morning to grab a drink from the shop, she again was on another call showing no customer service and talking trash about the customer to a co-worker up front. I avoided the front desk/ lobby area the rest of the trip.

2

Guillermo

Sep 12, 2024

·

Stayed 1 night

We woke up and had no water, we could not shower or use the toilet, the whole hotel was without water, they gave us 2 mini water bottles to brush our teeth and have a french bath. I went to the lobby and asked for a refund or coupon and told me that they couldn’t because i had booked through a third party, in this case, Expedia. Also the room had 3 lamps that the bulbs were not working so poor lighting inside the room!! They had no idea when the water was going to be running again. So, yes, the lady didn’t do much to help us.

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Location

Convenient for dining, shopping, and getting around, and many guests felt safe on property. Some noted rough surroundings or traffic noise, and a few would avoid walking the area at night.

Related guest reviews

8

elyzabeth

Nov 28, 2025

·

Stayed 3 nights

Great location. Walkable to Starbucks, grocery and restaurants. Only 15min drive from the airport. This is basically an outdated motel. but the staff was excellent. The breakfast was standard, not horrible not exciting. Room rate was good, includes refrigerator and microwave and living room. The rooms face the pool so it can be loud.

8

Nancy

Mar 16, 2024

·

Stayed 4 nights

Very convenient location

10

Joanna

Sep 26, 2024

·

Stayed 1 night

Love staying at the Double Tree when I come to Tucson. Spacious rooms and great location.

10

Travis

Aug 29, 2025

·

Stayed 2 nights

The area offers different opportunities to shop and dining.

10

Terry

Sep 24, 2024

·

Stayed 1 night

Easy check-in process, front desk staff was very pleasant and helpful. The area us ok, just east of downtown. Entrance to the hotel from the street for cars is awkward. Overall, I would stay there again!

10

gary

May 30, 2025

·

Stayed 1 night

I like the old charm and friendly people. Plus, central location.

10

marian

Oct 16, 2023

·

Stayed 2 nights

a little noisy from the road

8

Teresa

Oct 16, 2023

·

Stayed 3 nights

The staff was very helpful and very accommodating for our large party. The rooms were clean but things were missing, i.e. shampoo, conditioner, had to request additional towels, etc. The area is not the best but the hotel is much nicer than the surrounding area.

8

Cayla

Aug 9, 2024

·

Stayed 3 nights

We stayed here for a couple of nights while driving to California. Overall the property was nice, I loved the feel inside the property- it gave resort vibes. The waitress at the restaurant on property is fantastic and so sweet and the front desk staff was helpful. The area outside of the hotel is pretty rough and not somewhere I’d necessarily venture out into at night unfortunately but the hotel itself made you forget where you were at times. We really didn’t leave much between the pool and restaurant (the complimentary breakfast was fantastic). Hotel linens could use a good cleaning, there were stains on the curtains and couch, including pillow, that were kind of gross. Overall we had a good experience and would return.

10

Shannon

Nov 29, 2024

·

Stayed 4 nights

Safe and centrally located

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Dining

Breakfast is often rated good with a solid selection, though several found it basic or repetitive and a few said cooked to order claims were misleading. The on-site bar and restaurant have a limited menu but food quality ranges from decent to good.

Related guest reviews

10

Stefanie

Mar 6, 2023

·

Stayed 2 nights

We chose to eat on the property one evening and were pleasantly surprised at how fresh and tasty the salad and other dishes were. The rooms could use new carpets etc., but it was clean and curtains kept the room very dark for sleeping, which was a bonus. Kids enjoyed the heated pool and hot tub. Peloton in gym with enough equipment to get a good workout.

8

Carri

Feb 3, 2025

·

Stayed 2 nights

The bathroom was really small and the tub was showing its age. Nice that there was brick walls between the rooms. Never heard anything from the room next door. The breakfast they offered was pretty bad. First morning all the hot foods were gone and had to wait for more. No hard boiled eggs, or a pancake or waffle maker. Second morning couldn’t get a bagel, they replaced them with wheat bread that morning. It was an unexpected treat at checkin to get cookies. The hot tub was clean but could have been a little hotter.

8

Tina

Feb 8, 2024

·

Stayed 3 nights

The restaurant has a severely limited menu. As a business traveler your days are long & the convenience of a in hotel cafe is a necessity. On the other hand the complimentary breakfast buffet is superior in comparison to other Brand Hotels I've stayed at.

10

Larry

Jul 28, 2024

·

Stayed 1 night

Very warm, friendly welcome and efficient checkin by Alan complete with best warm choc chip cookie. Nice rooms in good condition, bar & grille with tasty food, great compĺimentary breakfast. Have enjoyed several stays here and will stay again.

8

Maria

Jul 8, 2023

·

Stayed 4 nights

Great location! Comfortable beds and spacious suites. Lovely pool and hot tub. Breakfast buffet was basic would have liked waffles or pancakes, croissants. Friendly staff. Loved the cookies at check in!

10

Abel

Jun 21, 2025

·

Stayed 1 night

Breakfast was pretty good with lots of options, bed comfy and room was clean

10

Angela

Feb 2, 2024

·

Stayed 4 nights

I stayed at the Doubletree for the Gem Show for work. The service was wonderful. From the moment I checked in, it was quick and seamless topped off by a warm amazing chocolate chip Cookie. The breakfasts were tasty, filling and the service by the staff very friendly and attentive. Eneida went above and beyond to help me when I arrived at the tail end of the buffet. Housekeeping staff were very friendly, honest and respectful of all the things I had all over due to work and purchases at the gem show. I wish I had had the time to use the large jacuzzi A great stay. Will come back next year!

4

Maria

Apr 3, 2023

·

Stayed 3 nights

They said they had made to order breakfast which they did not. It was a sad breakfast buffet. They stated they had a cocktail lounge, it was a six barstool counter top, 2 beer taps and only open late in the day. It was part of the breakfast room, very sad space. The front desk asked if we wanted our room serviced, if we did which day. We told them that Saturday would work for us. Early Saturday I called to cancel the maid service. When we returned later we found they did service our room, curious as to why they would not do as we asked.

8

Angela

Nov 20, 2023

·

Stayed 1 night

The pool and hot tub, and the lovely landscaping around them, makes this hotel feel like an oasis in the city. The rooms are spacious, although a little dated, and the breakfast was nice as well.

10

Priscilla

Oct 27, 2025

·

Stayed 1 night

Breakfast was awesome!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$208
February	$289
March	$198
April	$150
May	$155
June	$107
July	$105
August	$117
September	$112
October	$150
November	$142
December	$138

Su	Mo	Tu	We	Th	Fr	Sa
				1 $169	2	3
4 $116	5 $129	6 $144	7 $146	8 $153	9 $155	10 $154
11 $136	12 $136	13 $138	14 $126	15 $163	16 $148	17 $138
18 $155	19 $203	20 $208	21 $210	22 $222	23 $203	24 $211
25 $142	26 $153	27 $191	28 $170	29 $154	30 $138	31 $139

DoubleTree Suites by Hilton Tucson - Williams Center

Prices for DoubleTree Suites by Hilton Tucson - Williams Center

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Poolside (2 Room)

Suite, 1 King Bed with Sofa Bed, Accessible

Suite, 2 Queen Beds

Room, 1 King Bed with Sofa Bed, Pool View (2 Room)

Suite, 1 King Bed

Suite, 2 Queen Beds, Poolside (2 Room)

Suite, 2 Queen Beds, Pool View (2 Room)

Guest reviews of DoubleTree Suites by Hilton Tucson - Williams Center

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree Suites by Hilton Tucson - Williams Center

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $142
20 $148	21 $128	22 $142	23 $166	24 $139	25 $123	26 $121
27 $143	28 $139	29 $144	30 $132