Hampton Inn & Suites Ontario

Nicely furnished and very comfortable

The staff was very helpful and accommodating. The hotel is under renovations so there were those things which were not at the usual Hampton Inn & Suites level of excellence. Our meeting had issues with the audio and internet stability, again I believe due to work happening in the hotel. Overall, good expereince.

Hotel is conveniently located, smelled good outside due to the jasmine all over. I got a room for a suite with 2 queen beds. When I got there there the staff was helpful being checked in. Got to the room and found I didn’t get the room selected. It was standard room, went back down to the desk and I explained to the guy there, and he tells me he doesn’t have the room I select d that they are all booked but has a king size bed suite. I’m like that doesn’t work my friend “male” and I will not be sharing a bed my husband wouldn’t appreciate it. He was suppose to talk to the manager to refund a discount for the wrong room and the inconvenience. But never heard anything about it. So I will be contacting the manager tomorrow! Will not stay at another Hilton hotel again to many issues when we stay there. Make sure you get what you pay for!

It was a one night stay. Hotel is under renovation but still operating. Staff was great. Room looks clean and breakfast was ok.

My husband tried to warm up his breakfast so he could eat and take his much needed medication but the microwave door jammed and didn’t open we asked for help and it never arrived therefore he wasn’t able to take his medication promptly causing him much pain. Needless to say he was very upset and disappointed