Name: Best Western Plus CottonTree Inn
Address: 900 Lindsay Boulevard, Idaho Falls, Idaho, United States of America, Idaho Falls, Idaho, US
Price range: $90–$279 per night
Rating: 8.53

What guests think

Across recent reviews of Best Western Plus CottonTree Inn, guests frequently highlight friendly, accommodating staff, a satisfying free breakfast, and a convenient location near the Snake River/falls with easy highway access, making it a popular and comfortable stopover.

Rooms are often spacious with comfortable beds and good showers. Cleanliness is generally good but inconsistent, with isolated reports of stained linens, mold, or missed housekeeping. The pool and hot tub are popular, though a few guests mentioned overly hot water or cloudy water, and some amenities like ice machines needed attention. Expect friendly service and solid value, with some wear and potential noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are a highlight for many guests; fitness room and easy parking are appreciated. Some maintenance issues were reported, including occasional cloudy pool water, an overly hot hot tub, and broken elevator or ice machines.

Related guest reviews

10

Aaron

Sep 13, 2024

·

Stayed 1 night

Nice pool

10

Roert

Dec 20, 2022

·

Stayed 2 nights

This was a great stay for our family. We loved the indoor pool and hot tub.

8

Kurt

Jul 8, 2025

·

Stayed 1 night

Business motel. Pool seemed to have soap floating on it.

10

Douglas

Sep 15, 2025

·

Stayed 4 nights

Beautiful hotel. All of the staff were friendly and helpful. The pool was large and clean. I would stay here again and recommend it to anyone.

6

Debra

Jul 10, 2025

·

Stayed 2 nights

Not sure how they hot the Best Western Plus status. Bathrooms are not updated. There was mold in our shower. They did not have the now general shampoo, conditioner shower gel dispensers in the shower. No hair dryer. Windows were filthy and could not see out them very well. Bed and sheets were clean. Trash bags in trash cans had to be fixed to be used . Swimming pool had what looked like soap floating on top

10

Mckenzie

Jun 24, 2024

·

Stayed 3 nights

Very nice hotel for the price. Pool and Hottub were great. Only complaint is one of the front desk guys was on a power trip and told kids to quit playing games in the pool that followed the pool rules.

8

Joy

Jun 20, 2025

·

Stayed 4 nights

Clean rooms, friendly staff. Breakfast was okay, not great. No microwave in rooms. Nice refrigerator. Beds average. Nice indoor pool and hot tub.

8

Cheryl

Aug 16, 2025

·

Stayed 1 night

Hotel is ok. Comfortable bed. Easy, free parking. Easy access to freeway.

4

Lorraine

Aug 21, 2024

·

Stayed 1 night

Elevator broken. No sign on elevator to alert of issue. Ice maker did not work. No help from front desk staff despite me telling them that my husband was having knee surgery in 2 weeks and we needed help. Very upsetting. The front desk clerk stated that she would "make some notes."

10

Theresa

Sep 4, 2023

·

Stayed 1 night

Fantastic pool and hot tub! Easy to walk to dinner.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, but feedback varies. Reports include stained linens, hair in tubs, mold in showers, and occasional housekeeping lapses.

Related guest reviews

4

Gregory

Oct 4, 2024

·

Stayed 1 night

TV didn't work. Remote didn't respond and was dirty. There was hair in the bathtub.

10

Lisa

Sep 14, 2025

·

Stayed 1 night

Room was clean!!!

2

Darla

Jul 16, 2025

·

Stayed 1 night

The room has a dirty sock behind a pillow. Hair in the tub drain. Overall dirty.

8

Carrie

Mar 10, 2025

·

Stayed 1 night

It was a nice, clean hotel with excellent employees. Easy access to I-15. Will definitely stay again.

6

Debra

Jul 10, 2025

·

Stayed 2 nights

Not sure how they hot the Best Western Plus status. Bathrooms are not updated. There was mold in our shower. They did not have the now general shampoo, conditioner shower gel dispensers in the shower. No hair dryer. Windows were filthy and could not see out them very well. Bed and sheets were clean. Trash bags in trash cans had to be fixed to be used . Swimming pool had what looked like soap floating on top

4

Amber

May 16, 2025

·

Stayed 1 night

I used to love this hotel but it was terrible this time. The person running the front desk didn’t know what they were doing. Our room was filthy and another guest we talked to had to switch rooms due to mold in the bathroom. It is also not a good choice if you are a light sleeper as you can hear EVERYTHING. So sad that we will have to look for another place for our annual vacation.

10

David

Nov 26, 2025

·

Stayed 5 nights

Clean room that was made up daily. Haven't experienced that in recent years. It was much appreciated. Staff is kind and friendly!

10

Kayla

Jun 24, 2025

·

Stayed 2 nights

Clean rooms, great breakfast, and wonderful staff! Would definitely stay here again!

8

Gregory

Sep 18, 2025

·

Stayed 1 night

From the brief look at dark, okay, pillows had either a blood stain or make up stain, shower control worked after a bunch or pressure

8

Alejandro

Jul 8, 2025

·

Stayed 1 night

Property was clean

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AI-generated summary based on recent guest reviews

Rooms

Guests often find rooms spacious with comfortable beds, but decor can feel dated or dark. Noise from adjacent rooms, hallways, trains, or highway traffic is mentioned in several reviews.

Related guest reviews

8

Charles

Aug 31, 2025

·

Stayed 7 nights

Perfect for a base during my trip. Good decent enough breakfast. Only downside was lack of double glazing so could hear the train horn early each morning

8

tulin

Aug 7, 2024

·

Stayed 4 nights

Good size rooms, comfortable beds , polite staff .Problem with noisy AC and noise from High Way

10

Karen

Sep 21, 2025

·

Stayed 1 night

Very nice room, great shower, good breakfast. Love that breakfast is until 10, as most places end at 9.

8

Christel

Oct 15, 2025

·

Stayed 1 night

The staff was welcoming and we loved the location! The only couple of downers were being woken up at 7am by our next door lodgers loudly singing happy birthday to someone in their party. As much as we would’ve loved to congratulate the birthday person, we would’ve really appreciated an extra hour of sleep on our vacation. We were able to appreciate their happiness until they left their room three hours later 😅. Also with a car event hosted by local police outside, we were able to hear loud revving from cars all the way until the event ended at 3pm. All’s to say, thicker walls would’ve been a really welcome feature. Lastly, we were also told that in-room dining was open until 10pm. We ordered food on our last night and when I called at 8:50 to add a dessert to our order we were told we’d likely be putting staff out, as they would be closing at 9:30. If there were different hours, we misunderstood, but maybe a “last-call” time reminder somewhere would’ve been appreciated. Otherwise, beautiful property and overall mostly satisfactory stay.

6

Linda

Jun 9, 2023

·

Stayed 1 night

Property is in need of renovation. Sofa in room was pretty broken down and very uncomfortable to sit on.

6

Kristina

Oct 17, 2025

·

Stayed 2 nights

Squeaky bed, worst I’ve ever seen. Noisiest motel I have stayed at. I think the entire Chicago zoo was in the floor above me. We complained and nothing was done. And I am not one to complain but this was multiple nights non stop running and banging. If you touched either bed they squeaked like something from a horror flick. Everything else was clean and fine.

6

John

Mar 11, 2024

·

Stayed 1 night

Rooms need renovating

6

Diane

Sep 9, 2025

·

Stayed 1 night

After unpacking found the fridge wasn't working. We were given another room without any fuss. Bed was comfortable & room was clean but found it to be a bit dark and furniture tired. Breakfast was more than adequate to start the the day & coffee was hot

10

Joan

Jul 30, 2024

·

Stayed 1 night

Room was a nice size. Bed was very comfortable. Breakfast was very plentiful.

10

mary pat

Oct 2, 2025

·

Stayed 1 night

The room was spacious. Great value and the staff were super friendly. The river walk is close by and delightful.

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AI-generated summary based on recent guest reviews

Service

Service is a strong point, with many mentions of friendly, helpful staff and efficient check-in. A few guests struggled to reach management or get effective assistance with problems.

Related guest reviews

4

Molli

Apr 8, 2023

·

Stayed 1 night

The room I paid for had an issue with the lock and front desk clerk was unable to access room. Switched to a different room which was smaller than what i paid for. Requested a refund for difference but never heard from manager-so paid for a room we did not stay in

10

Victoria

Oct 16, 2023

·

Stayed 3 nights

This was our first trip to Idaho falls and this hotel had great reviews! We checked in super late, but had called ahead to let them know. Front desk staff was so kind and friendly. We were staying for 3 nights and each morning had a breakfast that was just a bit different. My kids loved the pancake maker and all the options. Our stay was great! Everone we interacted with so nice and even when i was sneaking into the kitchen at 2am...she was nice enough to help me. We would absolutely stay again!

10

Stan

Jul 25, 2025

·

Stayed 1 night

Staff for check in and out was amazing. Give these folks a bonus and a raise.

8

Carrie

Mar 10, 2025

·

Stayed 1 night

It was a nice, clean hotel with excellent employees. Easy access to I-15. Will definitely stay again.

10

Cara

May 1, 2025

·

Stayed 1 night

Staff were amazing! So friendly and helpful. Breakfast was exceptional in our opinions. We all agreed we would stay here again in the future

4

Don

Apr 22, 2024

·

Stayed 1 night

The sheets had hair all over them, We showed it to the front desk person, Phoenix, who gave us fresh sheets and comforter. The manager is off till Monday. The front desk gave me his card but did not take my name or number. Management who only work during the week and is not available during off hours shows me Best Western does not really care about customer service.

10

Connie

Apr 27, 2025

·

Stayed 2 nights

The staff is excellent... they were the best on everything from directions to the dining to feeling safe but especially feeling safe... thank you for helping me with a great weekend stay with my grandkids...

10

Chalease

Apr 14, 2025

·

Stayed 1 night

The front desk staff was amazing. The service was out of this world. I would give Sawyer at the front desk a 100/10.

4

Lorraine

Aug 21, 2024

·

Stayed 1 night

Elevator broken. No sign on elevator to alert of issue. Ice maker did not work. No help from front desk staff despite me telling them that my husband was having knee surgery in 2 weeks and we needed help. Very upsetting. The front desk clerk stated that she would "make some notes."

10

Yvette

Dec 16, 2022

·

Stayed 1 night

Very clean, comfortable and quiet located in a convenient location. The bed was super comfy. Will stay here again! Check in was smooth, and the staff was very friendly.

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AI-generated summary based on recent guest reviews

Location

Well placed near the Snake River/falls and walking paths, with restaurants and the interstate close by. Some guests noted exterior noise or limited walkable dining depending on the room and area.

Related guest reviews

8

Charles

Aug 31, 2025

·

Stayed 7 nights

Perfect for a base during my trip. Good decent enough breakfast. Only downside was lack of double glazing so could hear the train horn early each morning

8

Micah

Aug 1, 2025

·

Stayed 1 night

We liked staying here. Our room was spacious. The man working at the front desk was pleasant and helpful. The food was good. The location was great next to the river and a walking trail and not too far from the beautiful LDS temple and the waterfalls.

10

Bev

Sep 21, 2023

·

Stayed 2 nights

Great room in a great location. Close to many food options, the river front park, and the airport.

8

chad

Dec 17, 2023

·

Stayed 1 night

Close to the river. Pretty walks friendly staff

10

Victoria

Aug 1, 2025

·

Stayed 2 nights

Great hotel, nice walk to the falls. Restaurants in walking distance. Staff was great

8

Cheryl

Aug 16, 2025

·

Stayed 1 night

Hotel is ok. Comfortable bed. Easy, free parking. Easy access to freeway.

8

Harrison

Apr 28, 2024

·

Stayed 1 night

Great location off the I 15. Clean, good breakfast.

10

Salena

Sep 23, 2025

·

Stayed 1 night

Convenient location but also very quiet

10

mary pat

Oct 2, 2025

·

Stayed 1 night

The room was spacious. Great value and the staff were super friendly. The river walk is close by and delightful.

8

Sandra

Aug 18, 2025

·

Stayed 2 nights

The property is right off of the major highways. There are some great places to eat down the street from this hotel. Not far from Idaho Falls park with the falls, shopping is within driving distance.

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives frequent praise for variety and taste, with attentive staff noted. Some reviews cite items running out, inconsistent quality, or confusion around in-room dining hours.

Related guest reviews

10

Nicholas

Jan 12, 2025

·

Stayed 1 night

Pool is great, breakfast very good

10

Douglas

Sep 23, 2023

·

Stayed 2 nights

Nice room even though it seemed a bit older, but it was cleaned properly. Free breakfast was not that great. Scrambled eggs had a lot of water in the bottom.

10

Kyle

Sep 23, 2025

·

Stayed 2 nights

Great breakfast and clean room for a good price.

10

Karen

Sep 21, 2025

·

Stayed 1 night

Very nice room, great shower, good breakfast. Love that breakfast is until 10, as most places end at 9.

10

Jared

Jul 6, 2024

·

Stayed 1 night

The stay was amazing. There was one complaint. The lady setting up breakfast was a bit rude. I felt she was struggling to keep up with the crowd and was short with a few guest. She said that they were out of a few items pretty early in the morning. Otherwise the stay was great!

8

Emily

Jul 7, 2025

·

Stayed 1 night

The breakfast was very delicious!

10

Rusha

Aug 16, 2023

·

Stayed 1 night

Nicely renovated and nice complementary breakfast.

10

Kayla

Jun 24, 2025

·

Stayed 2 nights

Clean rooms, great breakfast, and wonderful staff! Would definitely stay here again!

10

Brandy

Dec 15, 2025

·

Stayed 1 night

This hotel was so nice. The staff was very friendly and the breakfast was wonderful. We will definitely be back.

10

Sherry

Aug 6, 2024

·

Stayed 1 night

Fantastic walking distance to many restaurants and pubs. Great breakfast and love the older lady that runs breakfast. So sweet. Great jokes!!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$87
February	$88
March	$92
April	$121
May	$140
June	$154
July	$157
August	$151
September	$141
October	$112
November	$95
December	$89

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $279	19 $156
20 $136	21 $156	22 $156	23 $157	24 $154	25 $154	26 $154
27 $154	28 $157	29 $154	30 $154

Su	Mo	Tu	We	Th	Fr	Sa
				1 $91	2 $91	3 $94
4 $92	5 $93	6 $94	7 $98	8 $93	9 $97	10 $90
11 $90	12 $92	13 $90	14 $95	15 $93	16 $95	17 $92
18 $94	19 $90	20 $93	21 $93	22 $93	23 $93	24 $92
25 $93	26 $93	27 $93	28 $93	29 $93	30 $95	31 $93

Best Western Plus CottonTree Inn

Prices for Best Western Plus CottonTree Inn

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Refrigerator (With Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 2 Queen Beds, Refrigerator

Standard Room, 1 King Bed (With Sofabed)

Suite, 1 King Bed, Refrigerator

Standard Room, 2 Queen Beds, Refrigerator (Pet Friendly)

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Refrigerator (Pet Friendly;With Sofabed)

Suite, 2 Queen Beds (Living Room)

Guest reviews of Best Western Plus CottonTree Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus CottonTree Inn

Prices for upcoming dates