Name: Holiday Inn & Suites - Idaho Falls by IHG
Address: 3005 South Fork Boulevard, Idaho Falls, Idaho, United States of America, Idaho Falls, Idaho, US
Price range: $91–$228 per night
Rating: 8.7

What guests think

At Holiday Inn & Suites - Idaho Falls by IHG, guests repeatedly highlight very clean, modern rooms and friendly, accommodating staff, while appreciating spacious suites, comfortable beds, convenient freeway access, and ample parking.

Many enjoy the pool and hot tub and the outdoor patio with a fire feature, though outages, slippery surfaces, and outdoor placement in cold weather are noted. Multiple reviews report EV charging frustrations and occasional maintenance or noise issues in certain rooms. Breakfast is not complimentary; the on-site restaurant often earns praise for food, with some complaints about service speed and early-morning availability. Expect a clean, comfortable stay with convenient amenities and some operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool, hot tub, patio with fire feature, ample parking (including space for trailers), and a 24-hour gym. However, EV charging is frustrating, and there are reports of hot tub/pool outages, slippery areas, and occasional elevator or laundry dryer issues.

Related guest reviews

10

Zixin

Aug 8, 2024

·

Stayed 1 night

Great place to stay! Would be even better if they could find a way to keep the bugs out of the pool/hot tub.

4

Craig

Feb 5, 2025

·

Stayed 1 night

Pool was OOO. Sucked.

10

Bruce

Aug 31, 2025

·

Stayed 1 night

Was happy to have laundry facilities, dryers didn’t work but maintenance man fixed it before the clothes needed to go from washer to dryers. Fitness center, pool and breakfast were good. Staff was friendly

10

Scott

Sep 3, 2025

·

Stayed 1 night

Great location, friendly staff and very clean hotel. We enjoyed the 24\hr hot tub after a long day of driving and the beds were very comfortable. The breakfast was delicious and ordered from the resturant and not a buffet. We will definately come back to this location!

10

Carrie

Sep 14, 2025

·

Stayed 1 night

Great parking for trucks with trailers

6

monica

Aug 4, 2024

·

Stayed 1 night

Underwhelming, pool was ok but very slippery on the outside.

10

Beverly

Mar 23, 2024

·

Stayed 1 night

Huge rooms and 24 hour gym!

8

Blanche

Jun 24, 2025

·

Stayed 1 night

The main elevators were down and they were able to get my wife and her wheelchair up to our second floor room via the service elevator.

2

Min

May 31, 2023

·

1. EV Charging I called ahead and confirmed with the front desk clerk that it had EV chargers. What the employee failed to mention was that the chargers belong to a third party that require an App/Account. It said the energy is free but parking was $2/hour. AC chargers take 8-12 hours to charge a modern EV. The hotel employee kept saying they had nothing to do with the chargers. So the hotel lets someone else charge for hourly parking on their own property? I spent 30 minutes going around in circles with the confused staff who kept leaving it up to the customer to come up with what to do next (to be fair, she was courteous while doing so). I ended up driving to another charger, at midnight, after 12 hours of driving. Next time a customer calls in asking about EV charging, please instruct your staff to provide full disclosure - that the cost is EXTRA and that it requires a separate account/app. 2. Bathroom After I returned from charging off-site, I found the body-wash bottle empty. I took a shower without it and the bathtub did not drain properly. I didn’t bother calling the hotel staff because she told me repeatedly that she had no one available to help her. I will acknowledge that the other aspects of the stay were satisfactory. But the aforementioned issues made the experience overall negative. I got two cups of free coffee in consideration.

10

Shaun

May 18, 2025

·

Stayed 1 night

The pool was nice the room was sufficent and clean. The hot tub was broken wich was sad. Honestly it was a pretty great stay

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Cleanliness

Reviews consistently praise very clean rooms and common areas. A smaller number report missed housekeeping and dirty bathrooms or floors.

Related guest reviews

10

Lisa

Aug 24, 2025

·

Stayed 1 night

Very clean and quiet!

10

Jennifer

Dec 23, 2023

·

Stayed 1 night

Very clean with friendly, helpful staff. We would stop here again on our travels.

2

Steven

Oct 7, 2023

·

Stayed 1 night

Sink was plugged. Floor dirty. No toilet paper. Toilet dirty and bathtub.dead bird at front door. Dirty rags in elevator

6

Marena

May 30, 2025

·

Stayed 1 night

Room was not cleaned well and no response to concerns until after we left.

6

Laura

Mar 31, 2024

·

Stayed 1 night

Room was standard but several areas were not clean

2

Joe

May 27, 2025

·

Stayed 3 nights

Reception staff was poor. Room was dirty. Sofa bed was unusable

10

Scott

Mar 15, 2025

·

Stayed 1 night

Very clean Big room

10

Jeff

May 3, 2025

·

Stayed 1 night

Clean new hotel. Great rooms and staff.

10

Marcelo

Sep 30, 2025

·

Stayed 1 night

Beautiful hotel very clean people very polite

10

Shawn

Aug 6, 2025

·

Stayed 1 night

This place was spotless and modern. I thought it was just opened it was so nice

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Rooms

Rooms are modern, often spacious, and generally comfortable and quiet. Some guests cite soft or squeaky beds, noise from neighbors or plumbing, and design/maintenance quirks such as tricky lighting, blinds, or ventilation.

Related guest reviews

8

Leilani

Sep 13, 2025

·

Stayed 2 nights

It was very clean. The room i stayed in the bed squeaked with every move. It was disruptive. I paid for breakfast, but it wasn't great.

6

Martha

Oct 13, 2025

·

Stayed 1 night

The room was huge (you could do cartwheels !) - which is the most positive thing to say. The bed was waaay to soft for our comfort, the bathroom sink was just plain weird - no way to get warm water at all, just a short burst of cold IF your hands were in the correct position. That’s appropriate for a restaurant bathroom, not a hotel! The lighting was poor, finding the switch on the bed side lamps took way too long. That’s petty, but I’m on a roll. 😂😂

6

kirk

Mar 12, 2024

·

Stayed 1 night

The "automatic" blinds did not work. The controlled that was on the wall was out of batteries or something like that and there was no-one to fix it so I slept with the blinds up and a lot of light in the room. The front desk person was very nice but unable to find someone to fix it. Otherwise, it is a nice place.

10

Jacqueline

Apr 14, 2024

·

Stayed 1 night

The suite was so roomy and nice! Very close to Mountain America Center. Great pool and hot tub and patio! Will stay again!

8

Shuo

Oct 8, 2024

·

Stayed 1 night

The property was very new and in pristine condition. The room was large and comfortable. We were offered discounted hot breakfast vouchers for $6 a piece. The only issue was that the window for the room did not open and the room doesn't seem to be mechanically ventilated adequately. Stale air high in CO2 isn't the best for sleep.

10

Raijieli

Aug 4, 2024

·

Stayed 1 night

This was such a great stay! The rooms are spacious and amenities were in great condition. I highly recommend this place.

4

Jeffrey

Jul 7, 2024

·

Stayed 1 night

Worst experience I have ever had in a hotel. The room had a thumping noises that woke us up around 1:00 AM. I believe it was the AC duct work, but it was very loud. I called the front desk and made the complaint. She said she would come up but 40 minutes later had still not come up. When I called back she said she has people she had to check in that she would be up soon. I said we would try to sleep. With it. At 2:45 I called her again and said the noise was unbearable and asked for another room. She said sure - come down and I’ll get you another room. So we packed everything up, went down stairs to the front desk and was told… I just started the daily report and cannot get you another room until it finishes. 20 minutes late she gave us another room. In this room, we could hear the other guests TV. It sounded like it was coming from below us but i Don't know for sure.

6

Bobbi

Dec 1, 2025

·

Stayed 1 night

Crying baby next door at 11pm. Above us people were very loud at 11pm and 3 am and 7am. Wasn’t a restful night.

10

Bobbi

Nov 22, 2025

·

Stayed 1 night

Comfortable bed but the towels are too thin!

6

Christina

Sep 21, 2025

·

Stayed 1 night

Room 203 had pipes banging all night, we didn't sleep at all. We notified the front desk the said they were aware of it. And it was the only room that had this noise. And they still booked the room! We will not be staying at this hotel again!

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Service

Staff are widely described as friendly, accommodating, and helpful, with several examples of above-and-beyond assistance. Occasional reports note slow or unavailable front-desk support and difficulty resolving issues or room assignment problems.

Related guest reviews

10

David

Sep 23, 2025

·

Stayed 1 night

Excellent staff

4

Leo

Nov 1, 2024

·

Stayed 1 night

Went to check in about 4pm (check in time is 3) and room wasn’t and was told it would be another hour before it was cleaned. Checked back in an hour and room still wasn’t done so we downgraded to a small room just so we could get in. Super frustrating when traveling with 3 kids and have dinner plans to get to.

10

Ross

Jun 25, 2025

·

Stayed 1 night

The service was excellent. My wife got ill in the middle of the night and I went downstairs and the desk clerk and another hotel employee were extremely helpful and kind.

10

DAVID

May 7, 2024

·

Stayed 1 night

As senior citizens, my wife and I are so thankful for the desk clerk Anna. She was so valuable in helping us use the guest computers at the hotel. Our vacation was cut short due to the weather. She walked us through what we had to do to cancel our reservations through Expedia at three other hotels. We were facing a timeline and if we did not cancel then and there, it would have cost us a lot of money in cancellation fees. Anna was a Godsend. We cannot thank her enough. She deserves the highest praise from Holiday Inn & Suites Idaho Falls. Thank you again, Anna.

2

Melissa

Sep 6, 2025

·

Stayed 1 night

There were so many issues that just kept on building to my frustration. Nobody would do anything to end my stay with a better result. My concerns were ignored and the staff is unaccountable. I booked through a third party and not even they could get in contact with the manager to get a resolution. I was totally ignored and had a stressful experience when it was supposed to be a lil getaway.

10

Kirk

Jan 9, 2025

·

Great stay. Staff were courteous and responsive to our needs. Thanks!

4

Jeffrey

Jul 7, 2024

·

Stayed 1 night

Worst experience I have ever had in a hotel. The room had a thumping noises that woke us up around 1:00 AM. I believe it was the AC duct work, but it was very loud. I called the front desk and made the complaint. She said she would come up but 40 minutes later had still not come up. When I called back she said she has people she had to check in that she would be up soon. I said we would try to sleep. With it. At 2:45 I called her again and said the noise was unbearable and asked for another room. She said sure - come down and I’ll get you another room. So we packed everything up, went down stairs to the front desk and was told… I just started the daily report and cannot get you another room until it finishes. 20 minutes late she gave us another room. In this room, we could hear the other guests TV. It sounded like it was coming from below us but i Don't know for sure.

10

JENNIFER

Oct 7, 2025

·

Stayed 3 nights

The staff was amazing, friendly and accommodating!

10

Madison

Nov 24, 2024

·

Stayed 1 night

The person checking us in was extremely helpful and made our stay very pleasant!

2

Myron

Nov 19, 2025

·

Stayed 1 night

This is the second time we have stayed here. There wasn't anyone at the front counter when we arrived and after waiting around for 5 minutes i had to call the phone hotel number to get someone to check me in. The refrigerator in the room spiaticlly makes a loud clunking noise like someone is knocking on the door and the ac fan started making a loud grinding sound at 2am

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Location

Convenient location near I-15 and major roads, with easy access and generally quiet surroundings; close to venues like Mountain America Center.

Related guest reviews

10

Mark

Jun 10, 2024

·

Stayed 2 nights

Great place to stay, quiet but close to freeway and major roads

10

Jim

Aug 2, 2024

·

Stayed 1 night

Ease of finding the hotel, being 100 miles from our home. Very friendly staff. Outside grounds well taken care of.

10

fred

Oct 28, 2024

·

Stayed 1 night

New hotel in a new area just being built. Will be great as soon as thev finish

8

Sherryl

Feb 17, 2024

·

Stayed 1 night

The hotel was conveniently located right off the I-15. The properly itself was excellent. Very nice (new hotel) and very clean. Looked like a lovely outdoor patio as well with a large fire table (we didn’t use but would be nice in warmer weather) Beds were very comfortable and the stay was very quiet. (Although the hotel didn’t seem very full either so that likely contributed to the quiet stay) The only disappointment was there is no breakfast included. There is a burger restaurant attached to the hotel that looked nice - although we didn’t try it. Would highly recommend this hotel for a comfortable stay.

10

Rich

Jul 16, 2023

·

Excellent property, it was quiet and the staff were welcoming. It was easy to travel to and from the nearest highway.

10

Jacqueline

Apr 14, 2024

·

Stayed 1 night

The suite was so roomy and nice! Very close to Mountain America Center. Great pool and hot tub and patio! Will stay again!

8

Christine

Apr 2, 2025

·

Stayed 1 night

It was a nice stay for the short trip. The beds was comfortable and it was right off the interstate.

10

Lee

Sep 7, 2025

·

Stayed 1 night

Nice, quiet and easy in and out. Staff was great. No complaints.

10

Amanda

Apr 12, 2023

·

Stayed 1 night

Location was great and the facilities were awesome!

8

David

Jan 13, 2024

·

Stayed 1 night

The stay was only quick stay over night while passing through. Was quiet and comfortable

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Dining

The attached Burger Theory serves good food and made-to-order breakfast, and many guests were pleased. However, breakfast is not included, and some cite slow service or breakfast hours not matching expectations.

Related guest reviews

8

Ann

Oct 8, 2023

·

Stayed 1 night

Restaurant in the hotel was very good with excellent service.

10

Jamie

Jun 4, 2024

·

Stayed 1 night

The restaurant staff needs to up their game in the Theory Burgers. We ate dinner there - no music - could hear everyone's conversations until we asked for a tv to be turned up. The servers were shining silver and just dropping them into the other clean ones bang bang bang bang bang - OMG. Stop!! Do that in the back of house. Constant crew chatter - annoying. In the morning we went to breakfast only to find chairs not being taken down n the entire place and we were all stacked on top of eachother on one side of the restaurant against the wall with dirty tables every where. This was annoying and disgusting. This place should be packed! The food is great. Although little light on the shrimp appetizer. 6 - really?? Those aren't setting you back in food cost to only have 6 measly shrimp in a line with some sweet chili sauce. The burger was great - the french toast we off the hook. A little more explanation that there are peppers and onions on the breakfast potato would've been nice as I am not a fan of onions. Step it up and I bet that place will be full all the time and you'll make some serious dough!

4

David

May 1, 2024

·

Stayed 1 night

False advertising about breakfast.

10

Michelle

Sep 5, 2024

·

Stayed 1 night

The hotel is only 4 years old and well maintained. It is clean, with the new-style look. The restaurant in the hotel has very good food with reasonable prices. Excellent customer service in all areas.

8

Sherryl

Feb 17, 2024

·

Stayed 1 night

The hotel was conveniently located right off the I-15. The properly itself was excellent. Very nice (new hotel) and very clean. Looked like a lovely outdoor patio as well with a large fire table (we didn’t use but would be nice in warmer weather) Beds were very comfortable and the stay was very quiet. (Although the hotel didn’t seem very full either so that likely contributed to the quiet stay) The only disappointment was there is no breakfast included. There is a burger restaurant attached to the hotel that looked nice - although we didn’t try it. Would highly recommend this hotel for a comfortable stay.

10

Scott

Sep 3, 2025

·

Stayed 1 night

Great location, friendly staff and very clean hotel. We enjoyed the 24\hr hot tub after a long day of driving and the beds were very comfortable. The breakfast was delicious and ordered from the resturant and not a buffet. We will definately come back to this location!

10

BRYAN

Jul 30, 2025

·

Stayed 3 nights

Restaurant was great for breakfast. Good price. Great food, excellent service.

2

David

Jul 6, 2023

·

Stayed 1 night

They advertise on their website that breakfast starts at 6:00 and charge you $20 in advance for breakfast. Then the restaurant doesn’t actually open until 6:30 and despite that we have to leave before then the answer is “nothing we can do”. EV charging say $1.50 per hour then they charge $2.00 per hour. So so on cleaning rooms. Women out towels and staff outside smoking right next to the “this is a smoke free hotel”. Avoid this place.

10

Jennifer

Dec 19, 2022

·

Stayed 19,342 nights

We loved it. The restaurant was so god and convenient. Everything was clean and we felt like we had the whole place to ourselves. Loved all of it. I have zero complaints.

8

Leslie

Dec 30, 2022

·

Stayed 19,355 nights

Nice place, only down side was breakfast was not included.

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Month	Average price
January	$90
February	$96
March	$108
April	$133
May	$145
June	$158
July	$174
August	$167
September	$162
October	$126
November	$101
December	$85

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $228	19 $169
20 $126	21 $201	22 $201	23 $163	24 $198	25 $179	26 $156
27 $103	28 $158	29 $161	30 $154

Su	Mo	Tu	We	Th	Fr	Sa
				1 $131	2 $136	3 $130
4 $131	5 $186	6 $176	7 $143	8 $124	9	10 $116
11 $116	12 $121	13 $136	14 $143	15 $132	16 $131	17 $98
18 $91	19 $147	20 $151	21 $177	22 $153	23 $153	24 $101
25 $91	26 $119	27 $126	28 $140	29 $112	30 $123	31 $123

Holiday Inn & Suites - Idaho Falls by IHG

Prices for Holiday Inn & Suites - Idaho Falls by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium Room

Suite, 2 Queen Beds

Standard Room

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Standard Room, 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication Accessible)

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Suite, 1 Bedroom, Accessible (Accessible Tub)

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible (Communication Accessible)

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Communication Accessible)

Suite, 1 Bedroom

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Guest reviews of Holiday Inn & Suites - Idaho Falls by IHG

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn & Suites - Idaho Falls by IHG

Prices for upcoming dates