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SureStay Plus Hotel by Best Western Billings - Image 1
SureStay Plus Hotel by Best Western Billings - Room
SureStay Plus Hotel by Best Western Billings - Room
SureStay Plus Hotel by Best Western Billings - Pool
SureStay Plus Hotel by Best Western Billings - Bathroom

SureStay Plus Hotel by Best Western Billings


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Dry Cleaning

  • Housekeeping

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Property description

Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At SureStay Plus Hotel by Best Western Billings, travelers consistently praise friendly service, generally clean, spacious rooms, and good value, while noting ongoing nearby construction, dated areas, and recurring pool/hot tub problems.

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Facilities

Inconsistent

Cleanliness

Mixed

Rooms

Mixed

Service

Friendly

Location

Convenient

Was this helpful?

10

Karen

IAN-logo

last week

·

Stayed 2 nights

Property is well kept staff is very personable
Property is well kept staff is very personable

2

Sarah

IAN-logo

last week

·

Stayed 2 nights

The room was not cleaned. We found dried up food/vomit on the floor, the shower was not cleaned, and dried blood on our sheets. A shame, as the hotel was renovated nicely recently. Staff was nice. Unless they get better cleaning staff, I would not recommend this hotel. No compensation was offered.
The room was not cleaned. We found dried up food/vomit on the floor, the shower was not cleaned, and dried blood on our sheets. A shame, as the hotel was renovated nicely recently. Staff was nice. Unless they get better cleaning staff, I would not recommend this hotel. No compensation was offered.

6

Emily

IAN-logo

2 weeks ago

·

Stayed 1 night

The hotel was decently clean, just seemed to run down. The breakfast was absolutely horrible. The sausages smelled and tasted like throw up, and eggs were the consistency of potatoes. We packed up and left to go get breakfast elsewhere, so we didn’t even check out the pool.
The hotel was decently clean, just seemed to run down. The breakfast was absolutely horrible. The sausages smelled and tasted like throw up, and eggs were the consistency of potatoes. We packed up and left to go get breakfast elsewhere, so we didn’t even check out the pool.

10

Carrie

IAN-logo

3 weeks ago

·

Stayed 2 nights

Staff is helpful and nice
Staff is helpful and nice

10

Carrie

IAN-logo

3 weeks ago

·

Stayed 2 nights

The staff is great and helpful.
The staff is great and helpful.

3040 King Avenue West, Billings, Montana, United States of America

Location

With a stay at SureStay Plus Hotel by Best Western Billings in Billings (West End), you'll be within a 5-minute drive of Rimrock Mall and ZooMontana. This hotel is 2.2 mi (3.5 km) from Reef Indoor Water Park and 3.9 mi (6.2 km) from Riverfront Park.

Magic Diamond Casino(0.3 miles)

Onyx Casino(0.5 miles)

Magic City Casino(1.2 miles)

Advanced Care Hospital of Montana(1.3 miles)

Casino Mardi Gras West(1.5 miles)

Rimrock Mall(1.5 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 03:00

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. The parking is limited and does not require a reservation.


A complimentary continental breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.


Pets are not allowed at this property. However, service animals are exempt from this policy.


Check-in is from 4:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.


The property offers limited wheelchair accessibility, including accessible parking and facilities. Step-free entrances are available, and the registration desk is wheelchair-accessible.

The hotel is located in Billings (West End), within a 5-minute drive of Rimrock Mall and ZooMontana. It is approximately 2.2 miles from Reef Indoor Water Park and 3.9 miles from Riverfront Park.


Yes, there is an indoor swimming pool available, operational from 7 AM to 10 PM.


Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


The property offers rollaway beds for a fee of USD 10.00 per night. Advance request or confirmation is required for rollaway beds.


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