Name: Holiday Inn Binghamton Downtown by IHG
Address: 2-8 Hawley Street, Binghamton, New York, United States of America, Binghamton, New York, US
Price range: $106–$418 per night
Rating: 8.2

What guests think

At Holiday Inn Binghamton-Downtown Hawley Street by IHG, travelers frequently praise the welcoming staff and walkable downtown location, while feedback on rooms and facilities is mixed, citing comfort and views alongside small layouts, HVAC troubles, noise, and upkeep issues.

Cleanliness ranges from spotless rooms to reports of dirty bathrooms, worn carpets, and occasional odors. Amenities include an indoor pool and on-site restaurant/bar; guests like the convenience but note the pool can be cold or dated and parking may be tight during arena events, with pet-friendly options available. Breakfast and dining draw many compliments, though some found pricing high or the service/format inconsistent. Overall, expect a practical base with useful amenities and occasional trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Indoor pool and on-site restaurant/bar add convenience, but the pool is sometimes cold, dated, or out of service. Parking is available yet can fill during arena events; pet-friendly and accessible rooms exist, though layouts vary.

Related guest reviews

2

Ranveer

Jan 27, 2023

·

Pool was not working 😞 very bad

8

Eva

Sep 8, 2024

·

Stayed 1 night

Staff was excellent. Room was clean. Breakfast buffet excellent. Only complaint was the pool was dirty with hair in the drains and a lot of bugs in the indoor pool. My granddaughter came out of the pool very upset.

10

Naillah

Oct 28, 2025

·

Stayed 3 nights

The staff was so helpful and accommodating as much as possible. Ariel & Isaiah stand out! It's Tricky planning for chair bound person. ADA king bed suite is better for tioleting with lower beds for getting in-but no roll in shower. Changed to Double queen bedroom which has roll in shower but floor is made uneven for water drainage & tiolet & beds too high. The staff has no control over construction of rooms and helped as much as they could allowing me to pick which room to use. Although it needs straps & better brakes I was able to borrow a manual wheelchair from them which saved the day and plans for our weekend trip. I would definitely stay here again, and side jote the brand of coffee the hotel ises is good.

8

Enid

Aug 20, 2025

·

Stayed 3 nights

We really loved our King Suite with river views. The area had some loud car noises around 10 pm, numerous times, but ultimately we all slept pretty well. The bed was wonderful, and our daughter loved the pull out couch. The pool area seemed to need updating. However, the fiddle leaf fig in the pool area is huge and amazing! We loved the breakfast buffet, which we probably paid extra for, but it was really the best hotel breakfast we have had in the US in a long time. Super courteous and professional staff. We will be back!

8

Melissa

Jun 22, 2025

·

Stayed 1 night

Very clean. Check-in process was easy and staff was very friendly and knowledgeable. Pool was wonderful - but unfortunately we were there at the same time as a girls softball team that was not well-chaperoned. Wish there was a hot tub! Great location, too!

10

Lawrence

Jun 23, 2025

·

Stayed 2 nights

Start to finish a great experience. EVERYONE was very friendly, the housekeepers freshened up our towels and restocked coffee, tp and anything else that needed attention. The bar in the evening was fun and you felt very at home. Ice machine worked AND you can buy botttled beer at the front desk.

10

Filipp

Apr 14, 2024

·

Stayed 1 night

Parking was full, we were told to park on the yellow striped areas. There was a party going on all night in the rooms on our floor, loud noises and all. Did not get a good night sleep. Otherwise the hotel is nice and convenient, staff is super friendly and helpful. Will stay again.

4

Thomas

Aug 1, 2025

·

Stayed 2 nights

Old, dated and unclean pool facility. Poor internet connection. Overpriced for hotel conditions. Kinda gross. Very nice employees, but unimpressed overall.

8

Keonna

Feb 5, 2023

·

Stayed 2 nights

I like that it is a pet friendly hotel

4

Michael

Apr 15, 2024

·

Stayed 1 night

I could not sleep all night , the air conditioner did not work and the room was hot. Parking was hard because people from other events not related to the hotel used the parking lot , and they parked outside of the spots blocking the paths making it almost impossible to navigate the lot.

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Cleanliness

Cleanliness is inconsistent: many guests report very clean or spotless rooms, while others cite dirty bathrooms, stained or worn carpets, odors, or missed housekeeping.

Related guest reviews

2

Manivannan

Aug 24, 2025

·

Stayed 1 night

Disgusting dirty place. Will not stay here ever again.

10

Jennifer

Feb 22, 2025

·

Stayed 1 night

Rooms were clean, beds very comfortable, lovely Dove products in bathroom, good water pressure and plenty of hot water for showers, room is equipped with microwave, mini fridge. Breakfast buffet was very good in a beautiful dining space. Service was excellent.

10

Nanette

Jul 20, 2025

·

Stayed 1 night

A big comfortable room in the center of the city that felt very out of the hustle. Check in was quick. Parking was free and close to the entrance. We didn’t use the pool but it looked great. Breakfast was just right and everything was very clean. We will stay here again and highly recommend

6

Donald

Sep 8, 2023

·

Stayed 3 nights

The room was dirty. There was trash still in the refrigerator, on the back of the bathroom sink were dirty brown spots, the toilet was still dirty from the previous guest, and there was dirt residue on the carpet. It was clear to me that the room only received a quick clean. I didn’t complain about it because I was tired and I didn’t want to have to move to another room, so I just cleaned it up myself.

10

Jennifer

Aug 23, 2025

·

Stayed 3 nights

Clean and quiet.

4

Laura

Apr 28, 2025

·

Stayed 1 night

Room was not in great condition. Rug was dirty. Floor was sticky. Bathroom walls and ceiling were dirty.

10

Sheila

Aug 18, 2025

·

Stayed 1 night

The bedroom and bathroom were spotless, well lit and with well-stocked and nice soap products

2

Eric

May 14, 2023

·

Stayed 1 night

While staying we discovered that the room had bedbugs. We had to quickly get up in the middle of the night to pack and leave to avoid any further bites from the bugs

2

Anthony

Aug 24, 2025

·

Stayed 1 night

Bathroom in the hotel room was FILTHY with used toilet paper on the floor, hair. It was disgusting. Also no free breakfast.

10

Kristin

Aug 20, 2025

·

Stayed 1 night

Wonderful staff and clean and spacious room

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Rooms

Rooms feature comfortable beds and some river views, but many are small or a bit dated, with recurring HVAC control issues and occasional noise from hallways or the street.

Related guest reviews

6

AnneMarie

Apr 13, 2025

·

Stayed 1 night

good location. Unable to control heat in room- at 78 degrees.

8

charles

Jun 26, 2025

·

Stayed 1 night

Good location. Easy parking. Narrow room. Worn carpet. View of roof. Room 115.

8

Enid

Aug 20, 2025

·

Stayed 3 nights

We really loved our King Suite with river views. The area had some loud car noises around 10 pm, numerous times, but ultimately we all slept pretty well. The bed was wonderful, and our daughter loved the pull out couch. The pool area seemed to need updating. However, the fiddle leaf fig in the pool area is huge and amazing! We loved the breakfast buffet, which we probably paid extra for, but it was really the best hotel breakfast we have had in the US in a long time. Super courteous and professional staff. We will be back!

8

Debra

Apr 11, 2025

·

Stayed 1 night

We have stayed at the Holiday Inn many times when visiting our son at Binghamton University. We arrived late and left early due to our schedule. We couldn't adjust the heat in our room so it was extremely warm. Otherwise, the room was clean and met our needs.

6

Amber

Oct 19, 2025

·

Stayed 1 night

Hotel was extremely loud all night long. You can hear the toilets flushing. Very annoying.

10

Jackie

Aug 2, 2025

·

Stayed 1 night

Super comfortable beds with lots of pillows! Room was clean. Breakfast was delicious!

4

Liv

Mar 5, 2023

·

Stayed 1 night

I've never in my life stayed in such a noisy hotel. It was not noisy due to the guests or other people, but due to the thin nature of the exterior walls and poorly constructed windows. When the wind blew the walls and windows rattled so loudly it sounded like a train was coming through the window. We were 8 floors up and could hear the snow removal just as loud as is we were standing next to the bulldozer. It was awful and i didn't sleep at all.

8

Kelly

Jul 23, 2025

·

Stayed 2 nights

The hotel is conveniently located within walking distance from the small, cute little downtown with restaurants and a little bit of shopping. A few short minutes’ drive to Binghamton U. There is a walking path behind the hotel with a view along the Chenango River. Restaurant is good - sufficient with well made cocktails. Our double room was small - bathroom area is tiny and we overlooked a roof of a building but it was fine. The front desk staff were accommodating and asked about our stay when we checked out. We told them about the drip … drip … drip leaking of the bathtub all night and they seemed eager to fix it. The rooms are clean, comfortable but a A bit outdated. We will stay here again and we were pleased with their accommodating pet policy.

6

Richard

Aug 25, 2024

·

Stayed 1 night

Room was small and cramped. Bathroom had no fan and the shower head was so low that I had to crouch to wash my hair.

4

Alissa

Aug 16, 2025

·

Stayed 2 nights

Our room was on the front side of the hotel... so much noise- like sounds carried through the vents and walls, and very loud nearby venues and cars, sounded like drag racing in the streets at all hours. Spider web and spider on the celling when we checked in...tv remote was filthy- I would not touch with bare hands. Room was fairly cramped. I know it's and older building, but it still needs more work. Would not stay here again.

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Service

Service is widely described as friendly, professional, and accommodating, though occasional lapses occur such as room assignment errors, slow responses, or short staffing during busy periods.

Related guest reviews

10

Laura

Sep 28, 2025

·

Stayed 2 nights

Ryan the front desk associate was amazingly helpful.

10

Anna

Aug 17, 2025

·

Stayed 2 nights

Need to hire more staff - felt really bad for wait staff in restaurant - they were really friendly and tried their best to be efficient. Saturday night there was one waitress for the entire restaurant. My heart broke for her. She was lovely and friendly and kind. You need to hire more staff.

10

Mariena

Jul 28, 2025

·

Stayed 1 night

Bed was very comfy. Andy at the reception was an absolute gem and very helpful and understanding.

10

Mohammed

Aug 30, 2025

·

Stayed 1 night

Shadat at the front desk was amazing. Far at the front desk was amazing. Christine at the restaurant was super nice. Great crews. --M Habib

10

james

Jul 9, 2025

·

Stayed 3 nights

The onsite staff and manager were very accommodating and understanding of a situation I had that required a change to our booking.

10

Kay

Jul 29, 2025

·

Stayed 2 nights

Staff were great!

10

Sabrina

Aug 30, 2025

·

Stayed 1 night

We were here for one night. Check in was friendly and thorough. Room was fine for our use.

10

Michael

Mar 23, 2025

·

Stayed 1 night

Friendly helpful staff

2

Jennifer

Aug 11, 2024

·

Stayed 1 night

I was placed on the 1st floor along with a group of rowdy and disrespectful young people. They were extremely loud and disruptive from 1am to 4am. Although we called the front desk multiple times, they did not quiet down. I had to confront them personally at 4am. We had terrible night - no rest. Afterwards? The management was very apologetic and offered us a refund. They did the right thing but we payed the price of a night of no sleep,

6

Margaret

Jul 13, 2025

·

Stayed 2 nights

When we arrived was concerned because they gave us keys to a room that someone was staying in. All their stuff was there etc. Then they moved us to a handicap room which was not requested or needed. The front desk had no information on the restaurant in the hotel no menus nothing. We went in to give it a try and in the short timeframe we were there. A lot of people had sent their food back so we just had a drink and left.

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Location

Central downtown location within walking distance of restaurants, the arena, and river paths, with a short drive to Binghamton University; some guests noted late-night street noise or occasional concerns about the surrounding area.

Related guest reviews

10

Jed

Aug 17, 2025

·

Stayed 2 nights

Comfortable beds, good restaurant and great location - it’s nice being in downtown Binghamton right on in the river.

10

Mirzana

Mar 24, 2024

·

Stayed 2 nights

The hotel was clean and comfortable. It has the best location with many amazing restaurants within the walking distance.

8

Mary

Sep 22, 2025

·

Stayed 2 nights

Our stay was good. The hotel was within walking distance to the Forum Theatre where our event was taking place. The room was comfortable and bathroom nice and clean. We were not re-upped on the Keurigs in our room for the next morning. Also, the bed was not made for the next day. I don't care so much about the bed; I care more about the coffee. The breakfast venue is a bit confusing. It's sort of a hybrid of being waited on for coffee and juice and for helping yourself to the buffet. It kind of has an identity crisis. It wants to be an included continental breakfast, but it's forced to be a sit-down and get waited on restaurant. Let it be the continental breakfast it wants to be and include it in the price of the stay.

10

Robert

Apr 7, 2024

·

Stayed 1 night

Convenient location to sports related facilities in Binghamton.

8

Adam

Nov 20, 2024

·

Stayed 1 night

Hotel itself was pretty decent, but as soon as you walk out, lots of homeless begging in the lot and even saw one shooting drugs next to the building. I’m sure not much the hotel can do about it. Just be prepared

8

Kelly

Jul 23, 2025

·

Stayed 2 nights

The hotel is conveniently located within walking distance from the small, cute little downtown with restaurants and a little bit of shopping. A few short minutes’ drive to Binghamton U. There is a walking path behind the hotel with a view along the Chenango River. Restaurant is good - sufficient with well made cocktails. Our double room was small - bathroom area is tiny and we overlooked a roof of a building but it was fine. The front desk staff were accommodating and asked about our stay when we checked out. We told them about the drip … drip … drip leaking of the bathtub all night and they seemed eager to fix it. The rooms are clean, comfortable but a A bit outdated. We will stay here again and we were pleased with their accommodating pet policy.

10

Stacey

Jul 10, 2023

·

Stayed 1 night

Great location. Walking distance to many amenities.

10

Kimberly

Nov 3, 2025

·

Stayed 2 nights

Quick check-in, friendly staff, extremely convenient location!

8

James

Sep 5, 2023

·

Stayed 2 nights

Music from nearby college parties until 3AM made it very hard to sleep.

10

Kyle

Jul 20, 2025

·

Stayed 1 night

Great location. Easy walking distance to arena and downtown. Pleasantly surprused by cleanliness, and amenities. Great onsote restaurant.

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Dining

Many enjoyed the breakfast buffet and on-site restaurant/bar, noting good food and cocktails; others found the buffet or service confusing, limited, or pricey, and breakfast is not universally included.

Related guest reviews

8

Enid

Aug 20, 2025

·

Stayed 3 nights

We really loved our King Suite with river views. The area had some loud car noises around 10 pm, numerous times, but ultimately we all slept pretty well. The bed was wonderful, and our daughter loved the pull out couch. The pool area seemed to need updating. However, the fiddle leaf fig in the pool area is huge and amazing! We loved the breakfast buffet, which we probably paid extra for, but it was really the best hotel breakfast we have had in the US in a long time. Super courteous and professional staff. We will be back!

4

Christopher

May 19, 2023

·

Stayed 3 nights

The room was below my typical expectations of Holiday Inn. There was only one drawer for my clothing. The closet was a no show. The ironing board and iron was in the bathroom. The shower head did not work correctly. For breakfast, the server was also the cook, so I decided not to stay. This was a ver disappointing stay. It was shiny and clean but felt understaffed and underfunded.

10

Rena

May 27, 2025

·

Stayed 2 nights

Was pleasantly surprised by the updates rooms. Carpets could use a little updating. The restaurant opened at 4 so we just had a late lunch/ early dinner but the appetizers, especially the calamari and this is according to Italians from Long Island.

6

Matthew

Oct 16, 2024

·

Stayed 1 night

While the staff was nice and the room was fine, I was really floored that the breakfast buffet cost $18 for one person. That is a lot to charge for scrambled eggs that were surely from a powder.

8

Mary

Sep 22, 2025

·

Stayed 2 nights

Our stay was good. The hotel was within walking distance to the Forum Theatre where our event was taking place. The room was comfortable and bathroom nice and clean. We were not re-upped on the Keurigs in our room for the next morning. Also, the bed was not made for the next day. I don't care so much about the bed; I care more about the coffee. The breakfast venue is a bit confusing. It's sort of a hybrid of being waited on for coffee and juice and for helping yourself to the buffet. It kind of has an identity crisis. It wants to be an included continental breakfast, but it's forced to be a sit-down and get waited on restaurant. Let it be the continental breakfast it wants to be and include it in the price of the stay.

10

Jackie

Aug 2, 2025

·

Stayed 1 night

Super comfortable beds with lots of pillows! Room was clean. Breakfast was delicious!

8

Kelly

Jul 23, 2025

·

Stayed 2 nights

The hotel is conveniently located within walking distance from the small, cute little downtown with restaurants and a little bit of shopping. A few short minutes’ drive to Binghamton U. There is a walking path behind the hotel with a view along the Chenango River. Restaurant is good - sufficient with well made cocktails. Our double room was small - bathroom area is tiny and we overlooked a roof of a building but it was fine. The front desk staff were accommodating and asked about our stay when we checked out. We told them about the drip … drip … drip leaking of the bathtub all night and they seemed eager to fix it. The rooms are clean, comfortable but a A bit outdated. We will stay here again and we were pleased with their accommodating pet policy.

4

Leonard

Mar 11, 2023

·

Stayed 1 night

Coffee maker in room not working. Shower didn't work Breakfast was awful

10

Jeff

May 10, 2025

·

Stayed 1 night

Breakfast buffet was lacking hot sandwiches; snd pancake maker was broken.

10

Kyle

Jul 20, 2025

·

Stayed 1 night

Great location. Easy walking distance to arena and downtown. Pleasantly surprused by cleanliness, and amenities. Great onsote restaurant.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$122
February	$128
March	$147
April	$158
May	$210
June	$181
July	$161
August	$176
September	$170
October	$170
November	$147
December	$132

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $185	15 $190	16 $190	17 $178	18 $411	19 $418
20 $152	21 $154	22 $191	23 $191	24 $188	25 $185	26 $292
27 $157	28 $169	29 $194	30 $215

Su	Mo	Tu	We	Th	Fr	Sa
				1 $134	2 $414	3 $362
4 $133	5 $127	6 $145	7 $140	8 $134	9 $297	10 $261
11 $143	12 $118	13 $149	14 $170	15 $159	16 $278	17 $209
18 $128	19 $108	20 $133	21 $123	22 $204	23 $297	24 $244
25 $133	26 $106	27 $124	28 $116	29 $115	30 $179	31 $162

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds

Standard Room

Suite, 1 Bedroom

Suite, 1 King Bed

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Standard Room, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Binghamton Downtown by IHG

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Prices for upcoming dates