Is parking available at the hotel?

Parking is available on-site, with limited spaces. Covered self-parking is offered at a fee of USD 15.00 per day, which includes in/out privileges. Offsite parking is also available at the same rate, located 0.02 miles away.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of USD 50.00 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Charleston, within a 5-minute drive of the Medical University of South Carolina and College of Charleston. It is approximately 2.3 miles from Charleston City Market and 2.5 miles from the Port of Charleston.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal and accessible from 9:00 AM to 10:00 PM.

What is the hotel's policy for guests staying with children?

Children 18 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Does the hotel offer extra beds or cribs?

The hotel offers rollaway beds at a fee of USD 15.00 per day. Availability is subject to request and confirmation.

Holiday Inn Express & Suites Charleston DWTN

Average nightly price at Holiday Inn Express & Suites Charleston DWTN - Medical CTR by IHG by month, last 12 months (USD)
Month	Average price
January	$95
February	$130
March	$181
April	$218
May	$196
June	$155
July	$135
August	$116
September	$141
October	$172
November	$146
December	$108

What guests think

At Holiday Inn Express & Suites Charleston DWTN -Westedge by IHG, guests consistently praise the friendly staff and satisfying free breakfast, while noting persistent drawbacks such as limited paid parking, dated bathrooms with maintenance issues, and occasional check-in delays.

Cleanliness and upkeep are inconsistent, with multiple reviews citing moldy or worn bathrooms, damp smells, and occasional housekeeping misses, though some guests found rooms tidy and beds comfortable. The location is convenient for MUSC and quick rides to downtown, but the immediate area and the off-site garage parking feel inconvenient or less secure to several guests. Overall, this is a practical base near downtown if you can accept dated rooms and limited parking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is very limited and often paid, with overflow to a nearby garage that some find inconvenient or less secure. Amenities include an outdoor pool and a small gym and laundry, though occasional pool access issues and a faulty elevator were reported.

Related guest reviews

10

Laurie

Jul 3, 2025

·

Stayed 5 nights

We stayed at this hotel for one week, from check in to check out was an excellent experience. Every single one of the staff we encountered were extremely helpful and friendly. Breakfast was always timely, delicious and staff member cleaning up or helping guest as needed. The only thing that I say could be corrected was the door/card reader entrance to the pool area was not working all week and they ran out of bottled water in the shop area for over 3 days but always had complimentary water with fresh fruit available….along with fresh popcorn and cookies midafternoon. Keep up the good work!

10

Garon

Mar 20, 2025

·

Stayed 2 nights

If you’re looking for a simple, conscientious stay while in Charleston, stay here. Easy to get to and very close to all the happenings in DT Charleston. Only complaints, parking is rough. Very limited for first come, first serve, so if you find a spot, don’t use your vehicle until you check out. Also, if you need to do laundry, machines are coin payments, but the location doesn’t have a change machine, so bit of an inconvenience. Other than that, recommend staying at this location for the price, location, and quality.

10

Cindy

Dec 4, 2024

·

Stayed 2 nights

Parking is limited with additional parking in a parking deck across the street.

8

Eric

Aug 6, 2025

·

Stayed 1 night

The parking is very limited on-site. There's a nearby garage that most people will probably be stuck using. The TV "reception" was bad and was unwatchable, freezing every minute for 5+ seconds. The pool was outside. The whole time I was there, the door was wide open, which means the building was unsecured from the public. I know a guard wasn't watching any cameras as 3 different guests continuously chain-smoked on the pool deck. The surrounding buildings made a terrible noise, probably their AC units. Breakfast was great. Price was a good value.

8

Kristie

Jul 15, 2024

·

Stayed 1 night

Parking is $15 a day. Access to parking garage is complicated.

10

Wayne

Nov 17, 2024

·

Stayed 2 nights

Facility was excellent except for a faulty elevator that seemed to be recurring outage all weekend. Parking on site was somewhat limited. There was additional parking across the street in a parking garage but somewhat inconvenient. On the plus side, breakfast was excellent, area was very clean, and breakfast staff were outstanding.

10

Joanne

Oct 25, 2023

·

Stayed 2 nights

For a small no frills hotel it had a lot of conveniences .Breakfast was very good ,there was a laundry facility for guests ,We were pleasantly surprised .The staff was wonderful and friendly. The only downside was it was a little far from King Street but a free bus was available one block over . Overall very satisfied !!

8

Robin

Nov 1, 2024

·

Stayed 1 night

The parking was horrible. Very few spaces and the only option was a garage that a female doesn’t feel safe in. There is a gravel parking lot next door, but we were told we couldn’t park there.

6

todd

Aug 3, 2025

·

Stayed 2 nights

Room was fine. Bkfst in the morning terrible. Parking situation even worse. You need to park across street which can be confusing and then find your way back to hotel. If you take wrong elevator you will be on wrong side and have to walk all the way around. Be aware before booking

10

JESSICA

Aug 5, 2024

·

Stayed 3 nights

Great hotel experience. Friendly staff available 24/7, clean room and amenities (pool and gym were excellent). Decent breakfast. Limited parking onsite but free parking in a deck across the street. Publix and French cafe on one corner and fast food chains beside the hotel. Location convenient for walking to Elliotborough and the river. 5 minute drive to the historic/tourist area, 5 minute drive to West Ashley area, 10 minutes to Mount Pleasant, and 20 minutes to Folly Beach. Will continue to stay here when visiting Charleston.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: several guests report moldy or worn bathrooms, musty or damp odors, stained carpets, and occasional pests, while others found rooms generally clean.

Related guest reviews

4

SamandDeb

Oct 30, 2025

·

Stayed 2 nights

Room: Carpet in room was visibly dirty. Looked as if it hadnt been shampooed in months to the point it was nauseating. Bathroom shower floor looked very dingy. The inside wall of shower had white plaster that looked very sloppy and unprofessional. I know we will never book a stay there again.

10

Emily

Oct 30, 2025

·

Stayed 1 night

Nice location, close to downtown but still quiet. Our room was clean, and the bed was comfortable. Would definitely stay here again.

10

Daniela

Jul 3, 2025

·

Stayed 1 night

It was clean and breakfast was very good,

2

Judy

Nov 10, 2025

·

Stayed 1 night

The bathroom shower was covered in mold. Didnt use. See pictures.

6

Charlotte

Jan 30, 2024

·

Stayed 1 night

I travel a lot and have stayed in many hotels. This Holiday Inn either needs a deep cleaning or at the very least, a good touch up. The room felt dirty. I checked the beds for bugs (no bugs!) and I did not take my shoes off until I was ready for bed. There was so much grime on the light switch beside the beds, I felt like I needed to use gloves to turn the lights on and off. There were small missing patches in the ceiling, which gave me the feeling that the hotel is not cared for well. Also, the bathroom was tiny and the shower did not look clean. On the plus side, the beds were fairly comfortable, the lobby is very nice and the breakfast was pretty good!

4

Paulo

Jul 21, 2025

·

Stayed 4 nights

Old installation, smelly corridors and room.

6

Lance

Jun 18, 2024

·

Stayed 1 night

Mold in the bathrooms. Very basic

6

Nancy

Oct 15, 2024

·

Stayed 1 night

All in all it was fine. The hallway and our room smelled musty or damp. I told them about it and they vacuumed the hallway. I said we could make do with the room, but I should have asked them to do the same with the room...didn't think that would help, but it did in the hallway!

4

Jennifer

Jun 30, 2025

·

Stayed 3 nights

Pros: On the Peninsula /downtown Nice Staff Cold A/C Adult canned beverages available in the lobby Has a pool Cons: -Front driveway scrapes car bottoms and then I had to warn every Uber driver. -Door to pool broken and was usually held open, sucking out the A/C for first floor hallway near rooms -Mold in bathroom -Crumbling stucco on bath walls -No bath fan/ventilation -Gross looking marks on walls and ceiling which could easily be cleaned or touched up w/paint -Very dirty knobs to bedside lamps as well as to exit door on 1st floor -Large stain on carpet near room bathroom. -I know it happens, but after a long day, we noticed a roach in the room around midnight and slept w/the lights on -I paid about $800 w/fees and taxes (including $15/night parking) for 3 nights for this and wish I could have spent that $$ elsewhere. I have pics & will upload if allowed.

4

Rachel

Jun 16, 2025

·

Stayed 2 nights

Nicest staff I’ve ever encountered- but not worth the money. Outlets were loose in the walls, light switches were loose. shower not installed properly so water poured onto the floor. The bathroom was moldy from this and the damp smell filled the room.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable enough for short stays, but many mention dated bathrooms and maintenance issues (leaking or hard to use showers, weak water pressure), loud or always running HVAC, thin walls, and spotty TV or Wi-Fi. Room size ranges from spacious to small.

Related guest reviews

10

John

May 1, 2025

·

Stayed 3 nights

The room was clean, bed was comfortable. Staff was super friendly and always eager to help. Breakfast was delicious.

8

Jen

Apr 22, 2025

·

Stayed 1 night

The room was fine but the shower was awful. There was no water pressure and even when off the showerhead leaked all night long.

6

Jessica

Feb 28, 2025

·

Stayed 1 night

Noise from other rooms and hall

8

Sheryl

Aug 7, 2025

·

Stayed 3 nights

Food was great, staff members were great, hotel room was clean, beds were comfortable and there weren’t any sounds of other guests through walls or floors. That part was quiet. Our toilet clogged at night one night and the front desk person promptly took care of it. Didn’t have to wait at all. Air conditioner made white noise 24/7. I had great control of the temperature with digital HVAC controls on the wall. Central heat and air. I just couldn’t get the fan sound to stop. I didn’t tell the hotel, no need.

2

Xhoni

Aug 24, 2024

·

Stayed 4 nights

Room was very noisy from the Humidity Fan that works non stop. Couldn’t sleep all night and i had to interrupt my stay. Old bathroom and late check in because room wasn’t ready.

8

James

Nov 4, 2025

·

Stayed 4 nights

Staff was pleasant however was not please with the TV streaming connection..

6

Lauren

May 22, 2025

·

Stayed 2 nights

It was clean, but needs some upgrades. Internet was off and on. Breakfast had good selection from eggs, cereal, pancakes, etc. Parking fees confusing. We were able to park at hotel so took Uber into the city for attractions. At checkout had a $15 per night charge which I questioned as unexpected and not explained at checkin

6

William

Mar 19, 2025

·

Stayed 1 night

Parking was a challenge. You had to get in the shower before you could turn it on.

6

Ruth

Apr 12, 2025

·

Stayed 3 nights

Room was loud with construction noise from outside. The shower leaked between the sliding glass doors, leaving puddles on the bathroom floor This had obviously been a problem for a while as the bottom several inches of the bathroom door were rotted and peeling.

6

Andre

May 18, 2025

·

Stayed 1 night

Two things that let this property down. The unbothered staff and the extremely loud ventilation system in the rooms.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and accommodating, especially by front desk and breakfast staff, but guests also report long or delayed check-ins, occasional rudeness, room assignment errors, and billing or parking charge disputes.

Related guest reviews

10

Lisa

Aug 23, 2025

·

Stayed 1 night

The staff genuinely cared that we had a good stay. The manager of housekeeping was amazing in getting a problem resolved. The manager in charge of breakfast was greeting guests and directing them the breakfast. Even the woman bringing out food for the buffet greeted the guests.

10

Robert

May 20, 2025

·

Stayed 3 nights

Check in was quick and very professional. Staff was very helpful.

2

Morgan

Jun 15, 2025

·

Stayed 2 nights

Check in was horrible. I was given a smoking room with a non-smoking room reservation. I was checking in at almost 2am due to flight delays so this was already inconvenient. The front desk man working was not apologetic, not looking up from his computer or phone, and not helpful. The next room they gave me had A FAMILY IN IT!!! I woke them up at 2am and scared the mom so badly when I had keys to their room!!! It was unacceptable and when I came down for help he didn’t say sorry and said “well, those are your only options.” I said those ARENT options, there’s a smoking room and the second one wasn’t even empty!!!! So he said there’s nothing else he can do and since it’s still 2am at this point, I asked him to not cancel my smoking room until I could find something else because who knows if you can find a room at 2am in Charleston. So I called a Marriott across the street to get a room, and then when I asked him to cancel my reservation because I got a room he said he already had, never made eye contact, and never once apologized. He was awful, it was awful, and I literally made sure my friend canceled her reservation because it was her wedding weekend and I was not going to allow her to stay there for that!!! Unbelievable.

10

Herbert

Sep 1, 2025

·

Stayed 1 night

The gentleman named King who checked me in was the most helpful hotel employee I've met in a long time.

6

Dacao

Apr 16, 2025

·

Stayed 3 nights

The hotel cheated. When I booked the hotel, I paid three day parking. When checking in, I told the receptionist about it and received parking permit. But when I checked out, they charged me three days of parking again. I pointed out the issue to the receptionist, the receptionist wait he would make the correction and printed out the final invoice which showing the wrong charge was voided. When I asked when I would receive the refund, I was told one day later. Now, many days have passed, I still have not received anything. Since I didn’t authorize the charge, I filed disburse with the credit card. This a cheating business behavior. Here, I highly suggest any customer who plan to stay at the hotel, carefully review your bill to make sure you are not charged twice when you check out.

8

Bernadette

Sep 30, 2024

·

Stayed 1 night

Everything was great, except for checkin. We waited two hours PAST check-in time, and front desk staff wasn’t permitted to give us any information. When I finally told them my husband is a cancer patient and needed to lie down, they told me that the class of room I had reserved was not clean yet, but that we could have a different type of room. If they’d offered that earlier, we wouldn’t have spent 2.5 hours sitting on hard chairs in the lobby. I don’t blame the front desk staff or the clearly overworked housekeeping staff. This is a management failure; train/empower your staff to handle such situations. Telling them to say nothing is guaranteed to create friction.

10

Anna

Apr 10, 2024

·

Stayed 1 night

I really appreciate being allowed to check in early. In addition to that, I received an unexpected upgrade! The man who checked me in was personable and very nice. It was truly a great check-in experience. You can't beat good service.

4

Julie

May 26, 2025

·

Stayed 3 nights

The front desk staff were terrible. They weren't very pleasant to us at all. We called the night before and asked if we could get early check in. We talked to someone at the reservations desk who talked to someone the front desk. He said they could accommodate the early check in. When we arrived at the hotel the next day for our check in. The 2 people at the front desk said no they couldn't check us in and no early check in available We told them about talking to reservations. The one rude woman said well I'm a manager and would never say that. The tone in her voice was unacceptable. She never even apologized. We asked if we could leave our bags and she did let us. We came back later at 5ish to check in and at least this time the woman at the desk was a little bit more nicer to us. When we checked out on our last day. The man at the front desk gave us our receipt. As I was waiting for our Uber driver, I noticed we were charged 3 days for parking. We did not have a car at all. i ran back in and explained this to him. He took it off our bill but never apologized to us for that either. The breakfast staff and the concierge was the nicest people there. We really appreciated everything they did for us.

6

Karen

May 19, 2025

·

Stayed 1 night

Property was fine. The hotel bill me for the stay I purchased through Expedia and weeks later, despite being told a manager would call me or that they would correct the problem, it was not corrected and I was not refunded. I had to do a dispute through my credit card.

4

anne

Jun 14, 2024

·

Stayed 2 nights

This property has the opportunity to be great but it fails currently. We waited to check in for 50 minutes, as only one person was working. There were only 3 people in front of us but it was excruciatingly slow. We got our room keys and went to the room and the AC was completely broken (in June in Charleston SC). We had to get back in the line to get a new room...another 30 mins. We had been coming from my mother's funeral visitation and wanted to check in before meeting the rest of the family for dinner. We missed the dinner. The parking was extremely limited and the area around the property was in disrepair (think abandoned buildings) on one side and an extremely congested Publix grocery store on the other. Chaos, and it felt unsafe. We spent the first night of our stay and departed in the morning. When we returned just after my mother's funeral, the key cards did not work. I got back in an extremely long line to get this rectified...the person in front of me had been in line for almost 2 hours and the person at the front of the line had been in line 4 hours!! There were 2 people working at this point..very nice...but this was completely unacceptable. I don't know what is wrong with the front desk system but it is broken. I was very happy to check out and leave. I travel frequently and this was the worst check-in customer service I have ever experienced.

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AI-generated summary based on recent guest reviews

Location

Convenient for MUSC, The Citadel, and quick rides to downtown; a Publix and a few fast-food options are nearby. Several guests felt the immediate area looked run-down or less safe, and construction can make access confusing.

Related guest reviews

10

Michael

Aug 28, 2025

·

Stayed 1 night

Very hard to find and get to do all the construction in the area. Otherwise a pretty nice hotel and priced good for a downtown area.

10

Kari

Dec 27, 2024

·

Stayed 1 night

Stayed away from the downtown hotels to save money. Worked great. Half the price. 1.5 mile away. $8 uber ride.

10

Emily

Oct 30, 2025

·

Stayed 1 night

Nice location, close to downtown but still quiet. Our room was clean, and the bed was comfortable. Would definitely stay here again.

8

Gordon

Jan 2, 2024

·

Stayed 1 night

Well maintained, clean property. Too far from historic section although advertised in the historic area location

10

William

Aug 5, 2024

·

Stayed 1 night

Nice, clean hotel. Enjoyed our quick stay. We chose this hotel because it was conveniently 1 mile from the hospital which is what we needed for this trip. The lady that checked us in was very friendly and informative. She gave a great recommendation for dinner.

10

Lisa

Nov 6, 2023

·

Stayed 2 nights

Very convenient to Citadel. Room and hotel were clean. Breakfast was fine.Not much to eat around hotel, except fast food. Publix was also nearby.

10

Marlene

Jul 30, 2025

·

Stayed 1 night

Great location and friendly staff loved that we were 10 mins away from downtown.

8

michael

May 20, 2024

·

Stayed 2 nights

Hotel and staff excellent, easy to uber to central(1.8 miles), parking a little tight, and buildings across street are being renovated, revitalized

6

Terry

Mar 13, 2025

·

Stayed 2 nights

There is far too little parking. The building behind the property is abandoned and we saw homeless people going in and out with sleeping bags. We were expected to park in a deck a half a block away. There was no security and little lighting. Due to safety problems I can not recommend. Tit is sad because the staff were friendly.

6

Michelle

Aug 18, 2025

·

Stayed 2 nights

Our room overlooked a dumpster and trash filled parking lot. The area around the hotel felt very unsafe. The staff was very friendly. The room itself was okay, nothing special.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked, with good variety and attentive staff, though a few reviews noted shortages or average quality on busy days.

Related guest reviews

10

John

May 1, 2025

·

Stayed 3 nights

The room was clean, bed was comfortable. Staff was super friendly and always eager to help. Breakfast was delicious.

10

Lisa

Aug 23, 2025

·

Stayed 1 night

The staff genuinely cared that we had a good stay. The manager of housekeeping was amazing in getting a problem resolved. The manager in charge of breakfast was greeting guests and directing them the breakfast. Even the woman bringing out food for the buffet greeted the guests.

8

Sonia

Jul 25, 2025

·

Stayed 2 nights

Limited parking- can park in parking garage next door. Hotel validates the parking garage ticket. Breakfast is pretty decent.

8

Gregg S

Aug 18, 2025

·

Stayed 2 nights

Staff was extremely attentive, helpful and cordial. Bathroom needed remodeling and was quite small. Parking needs to be expanded, so that guests don't have to use the deck next door. Breakfast was fine.

8

Sheryl

Aug 7, 2025

·

Stayed 3 nights

Food was great, staff members were great, hotel room was clean, beds were comfortable and there weren’t any sounds of other guests through walls or floors. That part was quiet. Our toilet clogged at night one night and the front desk person promptly took care of it. Didn’t have to wait at all. Air conditioner made white noise 24/7. I had great control of the temperature with digital HVAC controls on the wall. Central heat and air. I just couldn’t get the fan sound to stop. I didn’t tell the hotel, no need.

8

Mary

May 28, 2024

·

Stayed 1 night

The location of the hotel is very convenient. The room was nice and smelled very fresh and clean, which I loved. However, the breakfast was lacking; there was hardly any food available, and not enough was being replenished. They also seemed to be short-staffed, as the line at the front desk was very long.

8

Michele

May 16, 2024

·

Stayed 3 nights

We had an overall nice stay but the hotel could use some updating . The staff was great especially Rochelle and Alisha . They are very friendly and helpful. The breakfast was an added bonus. A shuttle to the airport would have made it better.

10

Michael

Apr 17, 2025

·

Stayed 1 night

Great breakfast

6

todd

Aug 3, 2025

·

Stayed 2 nights

Room was fine. Bkfst in the morning terrible. Parking situation even worse. You need to park across street which can be confusing and then find your way back to hotel. If you take wrong elevator you will be on wrong side and have to walk all the way around. Be aware before booking

8

Craig

Oct 15, 2025

·

Stayed 1 night

Breakfast had variety.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $110	2 $134	3 $159	4 $171	5 $215	6 $324	7 $278
8 $117	9 $114	10 $122	11 $125	12 $137	13 $262	14 $245
15 $110	16 $122	17 $125	18 $134	19 $141	20 $187	21 $186
22 $110	23 $118	24 $118	25 $125	26 $125	27 $126	28 $123
29 $104	30 $119

Holiday Inn Express & Suites Charleston DWTN - Medical CTR by IHG

Prices for Holiday Inn Express & Suites Charleston DWTN - Medical CTR by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (Top Floor)

Standard Room, 2 Double Beds, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Roll-In Shower (Communications Accessible)

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Top Floor)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed (Low Floor)

Suite, 1 King Bed, Accessible Bathtub (Communications)

Standard Room

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn Express & Suites Charleston DWTN - Medical CTR by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Charleston DWTN - Medical CTR by IHG

Considering this hotel for your Charleston trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29 $157	30 $137	31 $141