La Quinta Inn & Suites by Wyndham Charleston Riverview

This place is a dump! To be fair, it is possible the main building in their pictures may be nice. However, we were given a room in the old run down building next to the building they have pictures of. I did see one picture of the old building but it’s so close up I didn’t realize there was a whole other side. If you want to stay in a dirty, run down hotel/motel, away from cool things to do and see, this is the place. The river is right outside but there are no tourist attractions from that point. It is by far the worse hotel I’ve stayed for as much as I paid. I made the mistake thinking close to the river would be cool and that paying what I paid it would’ve been nice. I was sadly mistaken!

The breakfast was not good. Not much variety compared to other La Quintas. The staff were nice and helpful.

Visible mold in bathroom and on ceilings.

My bathroom tiolet ran water all night. Was charged for parking. Then hotel kept trying to charge my card after I checked out. I ended up checking out early and it was approved by staff to refund my money then it was not done. Instead refund they tried to charge my card again..beware!!!

I booked through hotel.com and was a little confused as what exterior meant, I thought that maybe the room had an interior and exterior door. So when I checked in and was told I was in the building next door that had an exterior door I then understood. I asked the gentleman if I could switch to the building he said no because of how I booked. He didn’t try to accommodate me at all and the hotel wasn’t booked. The room was ok, the furniture was worn, the bathtub wasn’t to clean. The night stand was dusty behind it. The phone wasn’t plugged into the wall and when I did plug it that’s when I saw how dirty it was behind there. I couldn’t dial to the front desk from the hotel phone. I just wasn’t satisfied. I stayed the week before and the other staff was nice and friendly and the room was way better!!! I was too tired to take photos but I’m sure the hotel is aware of the condition of their hotel rooms.