Is parking available at the property?

Yes, free self-parking is available on-site. Parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. There are also elevators available.

What is the location of the property in relation to key landmarks?

The hotel is located in Charleston (West Ashley), within a 10-minute drive of North Charleston Coliseum and Performing Arts Center and Medical University of South Carolina. It is 6.1 miles from College of Charleston and 6.9 miles from Charleston City Market.

Does the property have a swimming pool?

Yes, there is an indoor pool available. Pool access is from 7:00 AM to 11:00 PM.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property has connecting/adjoining rooms, which are subject to availability and can be requested. Specific information about extra beds or cribs is not provided.

Comfort Suites Charleston West Ashley Hotel

Average nightly price at Comfort Suites Charleston West Ashley by month, last 12 months (USD)
Month	Average price
January	$86
February	$103
March	$120
April	$133
May	$136
June	$126
July	$123
August	$109
September	$112
October	$123
November	$102
December	$84

What guests think

At Comfort Suites Charleston West Ashley, reviewers frequently praise the friendly, helpful staff, generally clean, spacious rooms, and a convenient West Ashley location with easy highway access, making it a practical base for visiting downtown and nearby beaches.

Breakfast is often highlighted as a plus, though some found it average or poorly restocked at times. Recurring drawbacks include traffic noise, tight or awkward parking/entrance, and periodic cleanliness or maintenance issues, especially in bathrooms and the indoor pool. Housekeeping tends to be request-only, and occasional check‑in delays or key issues were noted during renovations. Expect a convenient, service-forward stay with spacious rooms, alongside some inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Indoor pool is available but often described as small, sometimes dirty, and occasionally unheated or under maintenance. Parking is limited or awkward to access for many; the fitness room is basic, and guest laundry was reported out of order during a stay.

Related guest reviews

6

Nicholas

Aug 7, 2023

·

Stayed 3 nights

Overall it was okay. The washers and dryers were all out of order. Workers were nice.

10

ted

Oct 22, 2024

·

Stayed 3 nights

the staff were great, and breakfast was delicious. also the fitness room was clean and the right equipment for just about everyone. really enjoyed the outside sitting area. we have stayed at comfort suite inns all over the country and this one ranks right at the top. thanks for making us feel right at home, ted and ruth clark.

6

Nancy

Jul 22, 2024

·

Stayed 1 night

Pool was very dirty. In unit: Shower area needed some fixing—dirty, was partially repainted, tp roll falling off the wall on one side, caulking needed behind door.

10

Lourdes

Jan 30, 2023

·

Stayed 3 nights

The kids got upset , the pool was not heated… so the 3 days the kids had no pool… other than that the stay was great.

6

amy

Jul 22, 2025

·

Stayed 1 night

Parking lot complicated to access. Lots of traffic noise in room. Bathroom dated

8

Eric

Aug 8, 2024

·

Stayed 2 nights

Very clean spacious newer room about 10 minutes from downtown and most activities and parking was sufficient. The pool was indoor but didn’t look clean so we never swam and with a three year old that loves the water it was disappointing since that’s one reason we chose this property. Thankfully the rest of the hotel was good.

4

Robert

Nov 6, 2024

·

Stayed 2 nights

First I’m trying to straighten our double room charges, the our room smelled like smoky musk. The room walls looked beat up and then a quick fix. The a/c was either freezing cold or warm. The breakfast was not real good( beige sausage, strange scrambled eggs, big pot of oatmeal and another of grits. Basic bread assortment. Coffee was ok. Work out room was basic and small. Pool was under construction. The 2 positives are Jamal at the front desk was very nice and Swig and Swine ( great food) was only a couple of miles away. Oh parking was good also.

10

Regan

Jul 27, 2025

·

Stayed 4 nights

Limited parking was a big issue!

10

Savannah

Jul 25, 2025

·

Stayed 1 night

The pool was warm, breakfast was good! Room was clean and staff was friendly and accomadating!

8

Mitzi

Feb 13, 2023

·

Stayed 3 nights

Comfort Inn Suites was nice and clean. It was convenient to lots of restaurants. The only complaint I have is they did not let me know upon booking the pool heater was broken. I rented this particular hotel for the indoor pool to entertain the kids when we were at the hotel, since the weather was going to be cold and rainy.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many guests found rooms clean, but multiple reviews report mildew or mold in bathrooms, dirty hallways or furnishings, and inconsistent housekeeping.

Related guest reviews

4

Angel

Mar 5, 2024

·

Stayed 2 nights

The hotel lobby, elevators and hallways were dirty. Trash overflowing the trash cans, dirty elevators, gym and pool area with trash on the floor. The shower tub was clogged making it nasty when taking a shower. I will not stay in that hotel chain next time.

2

Fran

Jan 26, 2025

·

Stayed 1 night

I stayed in room 226. Room cleanliness was absolutely horrible. Dead bug legs, dirty bathroom, bathroom wall falling apart. I have many photos.

2

Elizabeth

Jul 14, 2025

·

Stayed 2 nights

The tile in the bathroom was cracked and broken and dirty and disgusting. It wasn’t clean somebody’s old used shampoo and conditioner was left in the shower. There was hair and filth everywhere. I tried talking to the woman at the front desk and she would not help me or give me any type of credit or compensation.

8

Rebecca

Jul 13, 2025

·

Stayed 3 nights

This was a very nice hotel and very nice spacious room! Even though we had to travel 20-30 minutes to where we wanted to go, it wasn't an issue at all. The walmart was 11 minutes away and so many places to eat at in the area. The breakfast was pretty good too! The only thing i noticed in our room was the little bit of mold in the shower and hair on the toilet when we first got there. I would stay there again.

10

Mendy

Nov 8, 2025

·

Stayed 3 nights

I’ve stayed here several times and the staff is always friendly, rooms are clean and safe. Wonderful experience. 10/10

8

Stacey

Jul 2, 2025

·

Stayed 4 nights

The staff were nice, the breakfast was great & the pool was a definite plus. The hotel was pretty dirty, though. Our bathroom had mildew and what appeared to be spattered poop on the ceiling. Reported the mildew, but never saw maintenance or housekeeping to address it during our 4 night stay. Probably won’t stay here again.

8

Andrea

Sep 30, 2025

·

Stayed 2 nights

The outside of our room on the 4th floor carpet was dirty and there was a mildew smell in the hallway. The divider in the room was dirty with finger prints.

2

Natalie

Jun 29, 2025

·

Stayed 2 nights

Do Not Stay Here! Staff was inattentive. Lobby and breakfast areas were dirty. When we tried to check in at the appointed 4pm check in time, we were told rooms were not ready and to come back. When we were finally given a room, we were disgusted by the filth in the room including fecal matter on the bedding. We did not stay. Currently working with Expedia to secure a refund.

8

Erin

Aug 21, 2023

·

Stayed 3 nights

Very clean and comfortable. Large rooms, plenty of space. Bathroom a bit outdated, though. Breakfast was fabulous! The best buffet scrambled eggs I've ever had!

10

Krishawna

May 26, 2025

·

Stayed 1 night

The hotel was very clean and the staff were very nice and pleasant. I will definitely be staying there again

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and generally comfortable with practical layouts. Bathrooms feel dated with worn fixtures, and some guests noted traffic noise, light leakage from curtains, flat pillows, and occasionally noisy AC.

Related guest reviews

8

Cecilia

Aug 3, 2025

·

Stayed 4 nights

It was a good stay, nice breakfast option and i had a large room

8

Laura

May 13, 2025

·

Stayed 1 night

I have stayed here before and this is a repeat stay. The room was clean and comfortable. There were no loud neighbors this time. So for clean, quiet, comfortable, top marks! I did take a star away, simply for the fact that there were some noticeable repairs or updates that need to be done, specifically to the bathroom area of the room. I could see the plumbing between the faucet and the wall. Also, it looked like maybe the wall was missing the baseboard of one of the short walls in the bathroom… there was a pretty sizable gap there. Those things don’t matter to me, but I counted them in because they may matter to someone else.

6

Nicole

Dec 2, 2022

·

Stayed 19,323 nights

Staff was great. Room was very accommodating for our purposes. However, it had a strong smoke smell when you first walk in. Instead of normal pillows, there were five square small pillows. The sheer curtains were the only thing that kept sunlight out because the drapes weren’t designed to close completely. These small concerns didn’t impact our weekend too much, but could be an issue for sometime spending more time in the room.

8

Norm

Apr 22, 2024

·

Stayed 2 nights

Room was large and comfortable but a little dark. Lighting could be better

10

Donya

Apr 24, 2025

·

Stayed 1 night

Loved the sheets and bed. Very comfortable. Didn’t like that curtains would not shut

6

amy

Jul 22, 2025

·

Stayed 1 night

Parking lot complicated to access. Lots of traffic noise in room. Bathroom dated

8

Shuva

Nov 10, 2023

·

Stayed 1 night

Overall good stay, I had a comfortable room with a mini living room. I didn't like the condition of the tub - kind of old and the drain in the sink was slow. Overall, though, I slept well once I got settled in.

8

Lynette

Jan 10, 2025

·

Stayed 4 nights

It definitely wasn’t quiet! We had to leave the fan on on the AC to drown out traffic noise. The coating inside the tub is peeling off and was on the bathroom floor. The toilet handle fell off and my husband fixed it. We didn’t know that there were room darkening shades till the last night. You need bigger pillows.

8

LeAnne

Mar 9, 2025

·

Stayed 2 nights

The hotel overall was just fine. Breakfast was typical fare but it was tasty. Beds were firm & pillows were flat but the room was clean.

8

Jason

Jun 11, 2025

·

Stayed 4 nights

Clean room AC was cold but made a noise. Not an overbearing noise but enough to make you notice. It was cool though because it blew such a cold air i had to turn the temp down

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly and helpful, with several standout front-desk experiences. Some guests reported rude interactions, delayed check-ins, recurring key-card issues, and a policy that restricts local guests.

Related guest reviews

10

Laura

Jun 28, 2025

·

Stayed 5 nights

My family and I have stayed at this hotel many times over the years. We love the breakfast and indoor pool. We did have issues with room entry with the slide card. It would be nice if they upgraded to tap card entry. Staff is wonderful!!

8

Johnny

Jun 22, 2025

·

Stayed 2 nights

We were mot able to check in at our assigned time.

2

Christopher

Jul 30, 2025

·

Stayed 1 night

I wasn't able to stay there because my ID is local, even though I don't live here anymore. The clerk at the desk rudely let me know 'you can't stay here', they don't book to locals. Never heard of this policy anywhere ever before. Left me scrambling. Luckily a Hilton down the street was glad to have me.

8

Kevin

Nov 7, 2025

·

Stayed 1 night

Siri was very helpful at the front desk.

10

Robert

Dec 1, 2025

·

Stayed 4 nights

Very nice hotel with a great staff!

10

Roger

Mar 21, 2025

·

Stayed 1 night

Front desk staff was exceptional. Clean and quiet hotel. Would stay there again.

2

Natalie

Jun 29, 2025

·

Stayed 2 nights

Do Not Stay Here! Staff was inattentive. Lobby and breakfast areas were dirty. When we tried to check in at the appointed 4pm check in time, we were told rooms were not ready and to come back. When we were finally given a room, we were disgusted by the filth in the room including fecal matter on the bedding. We did not stay. Currently working with Expedia to secure a refund.

4

Bernard

Sep 30, 2024

·

Stayed 4 nights

We had 2 rooms at check in, then rented a large suite. The key to the suite started malfunctioning immediately! The staff was apologetic each and every time (about 20) until our last night. Bob, a rude, mean older man was working the front desk, upon asking him to please rekey our cards AGAIN he started, “ Yall are the only people with a key problem very rude in front of another guest. As if we wanted to keep going all the way downstairs for new keys. We checked out and went to Springhill Suites rented the largest rooms and stayed another 4 days!! No key issues, not Mr. Bob!

10

Melisa

Jun 23, 2024

·

Stayed 4 nights

The staff was courteous, friendly, and professional. Jamal did an excellent job when checking me in. Each day I was greeted with a smile from a different staffer. The warm chocolate chip cookies added a touch of hospitality. The room was nice and clean. I definitely will be staying again.

6

Kevin

May 13, 2024

·

Stayed 1 night

The day before check-in my son decided to join me on the trip. I called the hotel directly to see if I could change the room from a single king to two double bed room. The lady that answered the phone was unwilling to assist and short stating that 3rd party reservations couldn't be changed. I then went through Hotels.com to see if they could get the room changed. The hotel was again unwilling to change the reservation because it was within the penalty period. I could change the room if I wanted to pay the penalty. I wasn't canceling the reservation, just changing it and willing to pay the difference if there was one. It just doesn't make sense to me to be unwilling to assist the customer. Once we arrived, all aspects of the hotel were fine minus the hair left in the corners of the shower. I have photos but I'll spare you reading this. For $253 for a basic hotel, I expect customer service to do everything possible to assist you and a clean room. I'll look elsewhere when returning to area.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient West Ashley base near highways for reaching downtown and beaches, but surrounded by busy roads and not walkable. Entrance and signage can be tricky, and traffic noise affects some rooms.

Related guest reviews

10

julie

Nov 6, 2025

·

Stayed 1 night

Great stay! Clean and comfortable! Friendly staff. Great location for our short stay.

8

Keren

Jun 29, 2023

·

Stayed 3 nights

Great location to get around to Charleston, 15 minute's from Folly beach. Minutes from downtown and close to the Mall. Nice hotel and breakfast was decent.

6

Maryann

Apr 16, 2025

·

Stayed 1 night

Basic property. Served its purpose. Not far from attractions but had to drive to everything. Right off the highway convenience

8

Jane

Jul 19, 2025

·

Stayed 3 nights

Stay was nice. It's not near downtown, but we were going to visit a place in West Ashley, so it worked for us.

8

paul

Mar 23, 2025

·

Stayed 2 nights

Hotel was fine. People at front desk nice. Not a walking friendly location as surrounded on three sides by major roads

10

John

May 5, 2025

·

Stayed 3 nights

Terrible parking Poor vision for hotel name I had to pull off the road and look up top of the building to see the sign Comfort Inn. I passed the hotel 3 times before the very small entrance off the very busy highway. Then I had to park off hotel property because there was no available parking. In all the hotel is in a bad location

8

JUSTIN

Mar 27, 2023

·

Stayed 4 nights

I have stayed here multiple times now. I always like how conveniently close it is to everything. Just a 10 min drive to downtown Charleston and 18 min drive to Folly. The only thing I can conplain about is the parking. If you get to the hotel after 9 pm be prepared to do laps until someone moves or you may have to park across the highway.

8

Alison

Apr 9, 2023

·

Stayed 3 nights

Pretty well maintained property. Bed was way too soft for my liking, but room was clean. The street noise started very early in the morning, so I’d ask for a room at the back of the hotel. Good location and price for Charleston area.

8

Will

Aug 17, 2023

·

Stayed 1 night

Good overall location to Charleston.

10

Holly

Apr 16, 2025

·

Stayed 1 night

Great location

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is frequently praised, with hot items like waffles and grits and decent variety. Others found it average or poorly replenished on busy mornings.

Related guest reviews

10

Laura

Jun 28, 2025

·

Stayed 5 nights

My family and I have stayed at this hotel many times over the years. We love the breakfast and indoor pool. We did have issues with room entry with the slide card. It would be nice if they upgraded to tap card entry. Staff is wonderful!!

8

Shana

Nov 17, 2025

·

Stayed 2 nights

Courteous staff, clean room, comfortable bed and good breakfast. I very much enjoyed my stay.🙂

6

Verna

Jul 29, 2025

·

Stayed 2 nights

The waffles were delicious. I would definitely buy the mix if it were sold in stores. The room is not a suite. It’s a regular room with too much furniture and made it very difficult to pull out the sofa bed. The front desk staff were nice and helpful. The 2 spiders in the room also made for tight quarters. The tub/shower area looked like a renovation project that was never completed.

10

Jose

Oct 31, 2024

·

Stayed 2 nights

Room is very good, breakfast is very good

4

carolene

May 18, 2023

·

Stayed 3 nights

Room was fine/clean, mattress was great! Breakfast was a FAIL!!!! Eggs container was empty, sausage container was almost empty, grits container was empty, regular coffee container was empty. Had to wait at least 30 mins for restock of eggs and muffins. Wonder if Comfort Suites plans breakfast that way to limit expense? Location should know how many reservations are booked to accommodate customer needs. Not sure I'll book again. However, all staff was friendly...

8

Brett

Nov 10, 2024

·

Stayed 1 night

Breakfast was mediocre.

10

Brock

Jun 24, 2025

·

Stayed 2 nights

Great breakfast! Nice location. Clean rooms.

8

Gabrielle

Nov 11, 2024

·

Stayed 1 night

This was a nice hotel, will stay again. The room was clean, staff was nice, the breakfast was tasty. The entrance could use some TLC, old worn furniture, and the walls are kinda thin I could hear housekeeping talking and cleaning in the morning but other than that it was a good stay. Great location near the hwy

10

Gail

Nov 21, 2023

·

Stayed 1 night

Truly exceptional. Service at desk and at breakfast was excellent. Breakfast was excellent. Bed and shower outstanding. Parking easy. Highly recommend

8

Stephanie

Aug 14, 2024

·

Stayed 2 nights

Very clean. Would benefit from a non skid mat in shower. Parking was tight. Breakfast was uninspiring and starting around 8:50a no effort was made to refill or refresh. I would stay stay again

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $101	2 $94	3 $99	4 $103	5 $110	6 $156	7 $146
8 $93	9 $93	10 $106	11 $97	12 $97	13 $138	14 $155
15 $100	16 $96	17 $106	18 $108	19 $109	20 $144	21 $143
22 $94	23 $93	24 $93	25 $102	26 $113	27 $124	28 $118
29 $94	30 $93

Comfort Suites Charleston West Ashley

Prices for Comfort Suites Charleston West Ashley

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds with Sofabed, Accessible (Efficiency)

Suite, 2 Queen Beds with Sofabed, Accessible

Suite (2 Queen Beds and 1 Double Sofa Bed)

Suite, 1 King Bed with Sofa Bed

Suite, 2 Queen Beds (Efficiency)

Suite, 1 King Bed with Sofa Bed, Accessible

Guest reviews of Comfort Suites Charleston West Ashley

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Comfort Suites Charleston West Ashley

Considering this hotel for your Charleston trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29 $165	30 $125	31 $122