Name: Hampton Inn & Suites-Dallas Allen
Address: 830 West Stacy Road, Allen, Texas, United States of America, Allen, Texas, US
Price range: $88–$158 per night
Rating: 8.65

What guests think

At Hampton Inn & Suites-Dallas Allen, guests repeatedly praise friendly, accommodating staff and very clean, spacious rooms, while valuing the convenient location near outlet shopping and dining, though some note renovation disruptions.

Guests like the indoor pool and patio, but report periodic closures, dirty water, and occasional elevator outages during ongoing work. Breakfast is widely available and convenient, with some praising it and others calling it average or limited. Housekeeping is typically clean, though every other day service and inconsistent room upkeep, worn linens, or broken shades and fixtures draw complaints. Expect a comfortable, convenient stay with occasional snags from maintenance or renovation.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is appreciated, but guests report periods of closure, dirty water, and a lack of towels; a poolside patio is a plus. Renovation has caused elevator outages, temporary water shutoffs, and limited parking, though many found parking convenient.

Related guest reviews

8

Luis A

Sep 30, 2025

·

Stayed 3 nights

Clean room and nice area. Staff was welcoming and had no issues checking in and checking out. Parking was convenient and hassle free. Overall a good experience.

4

Richard

Jul 25, 2025

·

Stayed 1 night

One of the two elevators did not work and another guest told me it had been out of service for a week. This is unacceptable. The one clerk on duty when we checked in and was kurt and not very helpful when ask a question about the property. Room was great, but that was all I found good about the experience.

8

Brenda

Nov 13, 2024

·

Stayed 2 nights

Great stay. Wish the breakfast choices were more varied and the indoor pool better cleaned and temperature regulated. Other than that it was a decent stay.

4

Marcela

May 17, 2023

·

Stayed 1 night

The hotel is having some work updating it. The pool is not available and the ice machine was not working. Only one elevator is working. They didn’t tell us that when we made the reservation.

4

Stephen

Aug 3, 2023

·

Stayed 1 night

Expecting Nice Hampton Inn class got sub Motel 6. Limited parking due to construction remodeling w stage containers around the building. The hotel was taped and covered areas. I was stuck in a Handicapped room with broken wifi when I notified the front desk, she replied no one else has complained and gave me a number to the corporate IT that spent 15 mins investigating and in the end simply telling me that the equipment is broken on the 5th floor and she would have to contact her supervisors and the hotel to resolve, that was at 10:30 pm. Needless to say my work did not get accomplished. The next morning the coffee machine didnt work and i had to play find the working outlet. The shower designed for wheelchairs spread water all over bathroom floor. Bottom line for the price i paid i was ripped off. Too many nicer places in the area or a lot less expensive to get same service i received. Will make me think twice staying at any Hampton Inn but never here again.

6

Emily

Jul 29, 2025

·

Stayed 1 night

I liked that the let me have a late checkout. The pool was very dirty and had no towels. I went to the front to get some and she said she didnt have any then other guy went in the back and said they did, she seemed reluctant to give us any. Bathrooms dont have fans so have fun smelling everyones bathroom time. Im now at the hampton in Richardson, much better!

10

Colleen

Sep 25, 2025

·

Stayed 1 night

The hotel is very nice, friendly staff. There is an outdoor patio off of the pool area which we enjoyed. Good breakfast too.

6

Jason

Sep 25, 2023

·

Stayed 5 nights

They were under construction, had to shut the water off for 4 hours during my stay. Hallways need vacuum, Funny smell in the room.

10

Melissa

Mar 2, 2025

·

Stayed 1 night

Staff was amazing!!! Hotel was nice. Loved that it was right by the outlet! Only negative was some kid got sick in the pool and it was closed, which was not anyone’s fault, just bummed we couldn’t swim!

10

Cynthia

Jul 10, 2023

·

Stayed 4 nights

Stayed here to enjoy the indoor pool in case of bad weather or extreme heat in the area during my July visit to the grandkids. The pool water was cooler than the outdoor pools in the area, and that made it refreshing and enjoyable for everyone. Property was in the middle of a remodel but that did not hamper our visit at all. Very nice staff, decent breakfast & enjoyable stay.

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Cleanliness

Most reviews praise very clean rooms and common areas. A smaller number cite issues such as bathroom mold, dirty areas during renovation, or an isolated report of bed bugs.

Related guest reviews

2

Kellye

May 22, 2023

·

Stayed 3 nights

This hotel was so dirty, nothing worked, room wasn’t stocked with essentials like toilet paper. It was so loud so very hard to sleep!

4

Warner

Aug 1, 2023

·

Stayed 1 night

The hotel was under construction. Elevator was dirty. Floors were dirty. Rooms not cold.

10

Cassie

Dec 17, 2025

·

Stayed 1 night

Huge room. Very clean.

10

Julie

Nov 15, 2025

·

Stayed 1 night

Our stay was wonderful! We pulled into Allen bone tired, and the hotel was great. The room was spotless, and the little touches were wonderful. The bed was soft and comfortable, and I had no problems, even with my back issues. The breakfast was yummy as well!

10

Michael

Feb 24, 2023

·

Stayed 1 night

Hotel was clean and well kept.

6

Sherry

Oct 12, 2025

·

Stayed 3 nights

Bathroom had mold on ceiling, floor, trim. Sofa bed was super thin Hotel needs an update.

2

Bruce

Apr 17, 2023

·

Stayed 1 night

Dirty room especially bathrooms and bathtub

10

Jillian

Dec 26, 2025

·

Stayed 1 night

Everything was very clean

10

Mark

Jan 3, 2023

·

Stayed 19,359 nights

Everything was wonderful. I especially loved how clean everything was and smelled.

2

Joshua

Apr 7, 2023

·

Stayed 1 night

There were bed bugs.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with many noting quiet stays and useful extras like fridges. Some mention aging or faulty elements such as worn or noisy mattresses, broken shades, thin sofa beds, weak A/C, or a report of broken Wi‑Fi on one floor.

Related guest reviews

8

Anita

Mar 14, 2025

·

Stayed 1 night

The hotel was clean and comfortable. There’s nothing exceptional about it. The rooms were large for a single hotel room. For the one night I was pleased with the accommodations and will stay there again. The price of the room was very reasonable.

6

Tim

Jan 6, 2024

·

Stayed 1 night

In the room itself, the pulldown privacy shade did not go all the way down leaving our window gap open a good 6 inches or so - not only is there a privacy issue, but in the morning the sun was beaming through. Both the solid shade & sheer layered shade was locked in place, seemingly designed/engineered as such so it could not be raised or lowered to see outside at all beyond the gap near the bottom.

4

Stephen

Aug 3, 2023

·

Stayed 1 night

Expecting Nice Hampton Inn class got sub Motel 6. Limited parking due to construction remodeling w stage containers around the building. The hotel was taped and covered areas. I was stuck in a Handicapped room with broken wifi when I notified the front desk, she replied no one else has complained and gave me a number to the corporate IT that spent 15 mins investigating and in the end simply telling me that the equipment is broken on the 5th floor and she would have to contact her supervisors and the hotel to resolve, that was at 10:30 pm. Needless to say my work did not get accomplished. The next morning the coffee machine didnt work and i had to play find the working outlet. The shower designed for wheelchairs spread water all over bathroom floor. Bottom line for the price i paid i was ripped off. Too many nicer places in the area or a lot less expensive to get same service i received. Will make me think twice staying at any Hampton Inn but never here again.

10

Tyrha

Jan 15, 2025

·

Stayed 1 night

The front desk staff was fantastic! Very friendly and pleasant to speak with. The breakfast was standard but the room was very large and comfortable. I had a room next to the elevator and I didn't hear a thing to break my sleep. That's always a plus

6

Cynthia

Jul 2, 2024

·

Stayed 2 nights

Clean as could be. Bed was awful. May I say it was the worst hotel bed I have ever slept in. It should have been replaced years ago. No matter how you try both will end up in the middle of bed. Overly soft bed, absolutely no support. Front desk people were absolutely wonderful, welcoming and engaged. Breakfast was average, nothing to write home about. We avoided Hampton for the last 5 plus years due to bed issues. At 73 probably will never see your place of business ever again.

10

Melissa

Jul 29, 2025

·

Stayed 1 night

Everything was great, love having a small fridge in room and this one was cold. room was spacious, it was great while my a/c at home was out!

4

Warner

Aug 1, 2023

·

Stayed 1 night

The hotel was under construction. Elevator was dirty. Floors were dirty. Rooms not cold.

10

Cassie

Dec 17, 2025

·

Stayed 1 night

Huge room. Very clean.

8

Mary

Mar 10, 2025

·

Stayed 4 nights

This is a great location to shop and has several great dining options close. My only complaint was the mattress was terrible and obviously very used.

10

Sarah

Dec 21, 2025

·

Stayed 1 night

Large room with great space.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, professional, and accommodating, with several staff singled out for exceptional help. A few guests encountered an absent or curt night clerk and an accessibility reservation not honored.

Related guest reviews

4

Richard

Jul 25, 2025

·

Stayed 1 night

One of the two elevators did not work and another guest told me it had been out of service for a week. This is unacceptable. The one clerk on duty when we checked in and was kurt and not very helpful when ask a question about the property. Room was great, but that was all I found good about the experience.

8

Jillian

Jan 9, 2026

·

Stayed 1 night

The staff is always very nice.Ben really atands out with the hospitality. He is on point with recommendations and solutions. He could answer all my questions and he made me and my sons feel at home especially on Christmas when we didnt have anyone else.

10

Pamela

Jun 8, 2025

·

Stayed 1 night

Overall good place but NO ONE was at the front desk and I had to search for them.

8

ebony

Jul 12, 2024

·

Stayed 2 nights

The hotel on its own is great and is a great location to access the outlet shopping, as it's right across the road. But the lady who does check-in at night is super rude and has major attitude issue, you can clearly tell she did not want to be there and if that's the case she really needs to go find a different job to do because her behaviour really was unacceptable. The breakfast was average and I would avoid it as it made me sick for 2 days food poisoning, I think it was the fruit.

10

PAMELA

Sep 13, 2025

·

Stayed 1 night

The property was convenient to shops, great food and a friendly atmosphere. Everything was clean and comfortable . Tasia the front desk clerk was professional and very polite. She made the check-in really smooth. I plan on a return visit very soon.

10

Dorinda

Mar 6, 2023

·

Stayed 1 night

Staff was very accommodating & welcoming. Larry was so friendly & helpful!

10

Oliver

Jul 27, 2025

·

Stayed 1 night

I had a problem with the reservation, but the AST. Manager Ezben Gerardo was great in fixing the problem. Very polite & professional. He turned something very disturbing into a most enjoyable evening. This guy needs a raise!!

8

Dawn

Oct 1, 2025

·

Stayed 2 nights

Great friendly staff!!!

10

Charlie

Feb 27, 2023

·

Stayed 2 nights

The staff/employees made this place exceptional great. They were friendly and actually acted like they enjoyed their job. Thanks for the smile and the hospitality.

10

Jerry

Dec 28, 2024

·

Stayed 1 night

We stay here anytime we are going through Allen. Never had a bad experience here . The front desk people have always been very friendly and helpful. We won't stay anywhere else when we are in Allen.

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AI-generated summary based on recent guest reviews

Location

Convenient location near the Allen outlet mall, shops, dining, and major roads. Many found it ideal for events or quick stopovers.

Related guest reviews

10

Monica M

Feb 22, 2025

·

Stayed 1 night

It is a nice property in a good location. Shops and dining are easily accessible.

8

Martha

Jul 21, 2025

·

Stayed 1 night

Location was good for where we needed to be.

8

Teresa

Mar 16, 2025

·

Stayed 1 night

Great breakfast. Clean hotel. Near Allen outlets.

10

jorge

Aug 1, 2025

·

Stayed 1 night

Awesome location

10

David

Mar 10, 2025

·

Stayed 3 nights

Conveniently located to outlet shopping mall and various eating establishments

10

Dortha

Feb 18, 2025

·

Stayed 2 nights

GOOD LOCATION

10

Christopher

Apr 24, 2024

·

Stayed 3 nights

It was ideal for our team meet up and convenient location

10

Mary

Nov 17, 2024

·

Stayed 3 nights

The staff was absolutely fantastic. The room was clean and very roomy. Close to interstate which makes it easy to get around.

10

latonya

Nov 28, 2023

·

Stayed 2 nights

Right next to outlet. Friendly. Good breakfast

8

Monica

Sep 17, 2024

·

Stayed 1 night

Excellent location for shopping. Nice amenities.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally appreciated for convenience and basics like waffles, with several calling it good or great and early service helpful for teams. Feedback is mixed overall, noting average variety, occasional replenishment issues, and a few negative experiences.

Related guest reviews

8

Brenda

Nov 13, 2024

·

Stayed 2 nights

Great stay. Wish the breakfast choices were more varied and the indoor pool better cleaned and temperature regulated. Other than that it was a decent stay.

10

Angela

Jun 8, 2025

·

Stayed 2 nights

We stayed for a softball tournament and it was great. We love that you do breakfast at 6 AM for early games!

10

Monica

Nov 24, 2024

·

Stayed 2 nights

Common areas were very clean. Breakfast staff were amazing in keeping food stocked up and clean in the serving area. Rooms were clean.

8

ebony

Jul 12, 2024

·

Stayed 2 nights

The hotel on its own is great and is a great location to access the outlet shopping, as it's right across the road. But the lady who does check-in at night is super rude and has major attitude issue, you can clearly tell she did not want to be there and if that's the case she really needs to go find a different job to do because her behaviour really was unacceptable. The breakfast was average and I would avoid it as it made me sick for 2 days food poisoning, I think it was the fruit.

4

Tiffany

Jun 24, 2025

·

Stayed 3 nights

It was a big and clean room but breakfast was TRASH!!!

8

Rhonda

Aug 25, 2024

·

Stayed 2 nights

This property was very nice and close to shipping and restaurants, the breakfasts was decent although I had to ask them to fill the waffle batter and i had to ask the frint desk to fill the coffee. The mattress was old oabd the chair in the room was uncomfortable. Also they never came to pick up oir garbage or replace what we used as fa as toiletries.

10

Colleen

Sep 25, 2025

·

Stayed 1 night

The hotel is very nice, friendly staff. There is an outdoor patio off of the pool area which we enjoyed. Good breakfast too.

8

Teresa

Mar 16, 2025

·

Stayed 1 night

Great breakfast. Clean hotel. Near Allen outlets.

10

Julie

Nov 15, 2025

·

Stayed 1 night

Our stay was wonderful! We pulled into Allen bone tired, and the hotel was great. The room was spotless, and the little touches were wonderful. The bed was soft and comfortable, and I had no problems, even with my back issues. The breakfast was yummy as well!

10

Eileen

Feb 27, 2023

·

Stayed 1 night

The room was very nice and roomy. Very clean. Breakfast was great.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$105
February	$106
March	$108
April	$109
May	$121
June	$135
July	$129
August	$114
September	$102
October	$106
November	$96
December	$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $100	17 $97	18 $111	19 $101
20 $88	21 $95	22 $95	23 $95	24 $94	25 $131	26 $104
27 $89	28 $96	29 $95	30 $96

Su	Mo	Tu	We	Th	Fr	Sa
				1 $95	2 $118	3 $118
4 $88	5 $98	6 $95	7 $100	8 $157	9	10
11 $145	12 $98	13 $97	14 $94	15 $125	16 $127	17 $125
18 $118	19 $125	20 $133	21 $131	22 $142	23	24
25 $143	26 $143	27 $142	28 $158	29 $142	30 $155	31 $143

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed (Study)

Room, 2 Queen Beds

Studio, Accessible

Studio, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible

Studio Suite, 1 King Bed

King Bed

Studio Suite, 2 Queen Beds

Room, 1 King Bed, Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites-Dallas Allen

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Prices for upcoming dates