Comfort Inn & Suites Orem - Provo

Facilities include an indoor pool and hot tub (sometimes closed or needing repair), a small fitness room, and on-site Tesla chargers. Parking is convenient but often tight or confusing, with occasional elevator or key-access issues reported.

Many guests found rooms and common areas clean, but recurring issues include musty odors, stained or torn linens/carpets, and occasional pests (ants reported multiple times). A few noted bathrooms or pullouts not properly cleaned.

Rooms are generally comfortable and sometimes spacious, with many praising the beds. Negatives include thin walls and floor noise, dated or worn fixtures (e.g., torn curtains, noisy AC), and occasional layout or maintenance issues.

Staff are frequently described as friendly and helpful with easy check‑in. Some guests experienced inconsistent responsiveness, including missed housekeeping requests, key/card problems, and occasional rudeness or delays.

Very convenient to UVU, the interstate, shopping, and restaurants; the area generally feels safe. A few guests found access and parking lot entry confusing.

Free breakfast is appreciated and adequate, typically waffles, eggs, sausage, and basics. Complaints focus on limited variety, average coffee, and refills not kept up during busy times.