Crowne Plaza Toluca - Lancaster by IHG - Image 1

Crowne Plaza Toluca - Lancaster by IHG - Room

Crowne Plaza Toluca - Lancaster by IHG

Name: Crowne Plaza Toluca - Lancaster by IHG
Address: Paseo Tollocan Oriente, 750 Colonia Francisco I. Madero, Toluca, State of Mexico, Mexico, Toluca, State of Mexico, Mexico
Rating: 8.75

"Efficient check-in/check-out"

"Well located"

"Superb restaurant"

"Immaculate rooms"

"Ample-sized rooms"

"Welcoming staff"

Amenities

Parking
Restaurant
Business Center
Room Service
Valet Parking
Tour Desk

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Property description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club and a sauna. Additional features at this hotel include compl...

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Guest reviews

8.8

Fabulous

Based on 265 verified reviews

Who stays here?

Business

90%

Couple

Family

Solo

What guests think

AI-generated summary based on recent guest reviews

At Crowne Plaza Toluca - Lancaster by IHG, guests frequently highlight spacious, comfortable rooms and restful stays, along with friendly staff, while a number also point to inconsistent housekeeping, maintenance hiccups, and spotty Wi-Fi.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Ricardo

4 weeks ago

Stayed 2 nights

Super

Bradley

2 Apr 2026

Stayed 6 nights

The breakfast was excellent with a wide variety of choices. The staff attentive, and room of a high standard. Security was also excellent.

Jose

20 Feb 2026

Stayed 3 nights

Everything

Adriana

23 Dec 2025

Stayed 2 nights

Everything

Agustín

1 Dec 2025

Stayed 1 night

Quiet, clean, good service

Paseo Tollocan Oriente, 750 Colonia Francisco I. Madero, Toluca, State of Mexico, Mexico

Location

With a stay at Crowne Plaza Toluca Lancaster by IHG, you'll be centrally located in Toluca, within a 10-minute drive of Nemesio Díez Stadium and Plaza Sendero Toluca. This spa hotel is 2.9 mi (4.6 km) from Centro De Arte Y Cultura and 3.1 mi (5.1 km) from Toluca Convention and Exhibition Center.

Plaza Sendero Toluca(1.9 Miles)

Toluca Convention and Exhibition Center(2.1 Miles)

Centro De Arte Y Cultura(2.5 Miles)

San Carlos Golf Club(3.1 Miles)

Town Square Metepec(3.5 Miles)

Galerias Toluca(3.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self parking is available on-site, and valet parking services are also offered.

Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee of approximately MXN 270 for adults and children.

Check-in is from 3:00 PM to 11:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee of MXN 800, subject to availability.

Complimentary area shuttle services operate within 10 km of the property, making it easy to reach nearby attractions.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas.

The hotel is centrally located in Toluca, within a 10-minute drive of Nemesio Díez Stadium and Plaza Sendero Toluca, and is approximately 2.9 miles from Centro De Arte Y Cultura.

Children are welcome at the property, and kids can stay for free up to a certain age, although the minimum age for free stays is not specified.

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