Hostel Space Capsule

Stayed many times cheap and comfortable

Very helpful staff, very clean, stayed here hundreds of times and never any problems

​​The space itself is clean and the capsule is quite comfortable. However, the experience was completely ruined by the terrible management and the staff's lack of preparation. ​By mistake, we left our keycard inside the capsule and got locked out. To make matters worse, our phones and important documents were inside the capsule, leaving us completely helpless and unable to do anything. ​The security guard on duty had no training or autonomy to solve the issue, and the hotel surprisingly does not have an emergency master card to open the doors. The guard tried to contact the hotel manager/management several times, but nobody answered the phone. ​As a result, we were left completely stranded all night. The only "solution" they offered was for us to stay awake until 7:00 AM, waiting for the cleaning staff to arrive and open the door for us. It is unacceptable for an accommodation not to have a contingency plan or a manager available to solve such a common and simple problem. I do not recommend it due to the terrible customer service.

Staff

There’s only three bathrooms for like up to 20 people. Also only 5 showers, 2 private ones and three communal ones. It was clean enough even though sometimes it wasn’t but that’s more because of the other guests than the people cleaning. Inside the capsule the charge didn’t work for our phones and neither did two of the four lights. Also the capsule was insanely hot inside even though there was a climatisation but it was barely working. I think this is more fit for solo travellers because the lockers were also very small and could only fit one backpack.