Name: Hilton Garden Inn Birmingham SE/Liberty Park
Address: 2090 Urban Center Pkwy, Birmingham, Alabama, United States of America, Birmingham, Alabama, US
Price range: $126–$551 per night
Rating: 8.68

What guests think

Across reviews, Hilton Garden Inn Birmingham SE/Liberty Park draws frequent praise for friendly staff and a quiet, safe setting, while recurring concerns mention inconsistent cleanliness, maintenance issues, and occasional operational hiccups.

Rooms are often spacious and comfortable, but several note aging fixtures, slow drains, malfunctioning TVs or shades, and occasional hot water problems. Dining feedback varies widely, with some enjoying dinner and service while others find breakfast overpriced, unavailable, or delayed. Overall, this is a pleasant base for the area, but consistency can be hit or miss.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the lobby and bar area and well lit parking, but the indoor pool is repeatedly reported as cold, closed, or poorly maintained, and bar or restaurant hours can be inconsistent.

Related guest reviews

6

Kristine

Nov 10, 2025

·

Stayed 2 nights

The staff was friendly and professional (for the most part). However, our room had dirty/stained sheets and only 2 towels in the bathroom. Also the "hot breakfast buffet" they charge $14 for is not worth the money. The indoor pool is also not heated

6

Lisa

Nov 10, 2025

·

Stayed 2 nights

The staff was super nice, however check-in was a little chaotic due to cleaning staff call ins had managers and customer service staff cleaning rooms. Our room was lacking essentials (toilet paper, coffee, etc) and it seemed as if it was a swift cleaning with areas missed and we had a few lady bugs in our room. A fellow traveler had to switch rooms due to the amount of lady bugs in their room. The breakfast was definitely not worth the price. Indoor pool was ice cold but not sure if it was advertised as heated. Overall, the amenities (bar, lobby gathering tables, etc.) were nice. If we find ourselves in the are again, we will consider staying again.

10

Heather

Oct 17, 2025

·

Stayed 4 nights

I likes the lobby / bar area. It was comfortable and decorated nice. The staff was super friendly. I only at dinner in the restaurant, it was very good. The area felt safe and surrounding area was nice as well.

10

Jaymon

May 31, 2025

·

Stayed 1 night

Nice new hotel and well lit parking lot.

4

Adrianne

Apr 12, 2025

·

Stayed 1 night

The pool room smelled like mildew and there was rust everywhere. Felt overall very gross. Rooms were basic. No included breakfast. Ripoff for the price.

4

Alicia

Jan 4, 2025

·

Stayed 1 night

Keurig in the room was broken, the heater in the indoor pool was broken. The Chef was out on leave so we were promised breakfast was still being taken care of the manager in the morning, who never showed..so no breakfast. We specifically booked for the indoor pool and breakfast and niether one of those came through.

4

James

Nov 11, 2024

·

Stayed 1 night

No food was available and no bar.

4

Roger

Jul 14, 2024

·

Stayed 2 nights

My family and I did not enjoy our stay, the refrigerator was not working properly, we put a request in and no one showed up. The breakfast on Saturday was not appetizing and overpriced. After we came back from our event our room wasn’t cleaned we had to request towels and additional supplies. The kids wanted to go to the pool and the water looked cloudy and bugs were flying every where because someone jammed a window open. We will not return to this hotel unfortunately. We let the staff know what was going on but they told us they cannot help us because we booked third party. That excuse is terrible because regardless of how we booked we are customers and deserve for our concerned to be taken seriously. My husband and I are Hilton Honor’s members but chose to book through Expedia because we had a credit for a stay. We were displeased to see how it feels to stay with Hilton through a 3rd party.

10

Terry

Nov 25, 2023

·

Stayed 1 night

Only complaint is the bar hasn't been open the last couple of times we were there.

10

Sydney

Dec 29, 2022

·

Very clean, very well lighted parking lot for safety, great staff.

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AI-generated summary based on recent guest reviews

Cleanliness

Opinions are mixed: many found rooms and common areas clean, but several report stained or dirty linens, unclean bathrooms, missed housekeeping, and occasional leaks.

Related guest reviews

6

Kristine

Nov 10, 2025

·

Stayed 2 nights

The staff was friendly and professional (for the most part). However, our room had dirty/stained sheets and only 2 towels in the bathroom. Also the "hot breakfast buffet" they charge $14 for is not worth the money. The indoor pool is also not heated

6

Jillian

Oct 28, 2025

·

Stayed 2 nights

Stains on the sheets and the lobby was leaking water in numerous places from the rain, including a huge puddle that didn’t have a warning sign

2

Mark

Oct 20, 2025

·

Stayed 2 nights

Bathroom was not clean Floor not vacuumed No shampoo or coffee until we asked Front desk didn’t seem to give a hoot

10

Shelli

Oct 6, 2025

·

Stayed 1 night

Hotel was very nice, clean friendly staff

10

Carol

Sep 3, 2025

·

Stayed 3 nights

Very clean, bright, updated & friendly. We will make this our go to place to stay as we visit Birmingham often to visit grandchildren.

2

Pedro

Jul 19, 2025

·

Stayed 1 night

I’ve been a Hilton Honors member for 19 years, and this was by far the worst experience I’ve had at any Hilton property. I’ve stayed at the Hilton Garden Inn Liberty before—even during the pandemic—and the condition of the hotel was noticeably better then. I did online check-in and selected room 424. When I arrived, my digital key hadn’t arrived, and the front desk told me digital keys weren’t working. They gave me a plastic key, which didn’t work either. Then the digital key came through, but my phone showed the room was deadbolted from the inside. I went back to the front desk and was reassigned to room 524. Room 524 was unacceptable. There was a brown stain on the counter, which I wiped up myself. The floor looked like it hadn’t been vacuumed. The toilet had hair under the seat, the sink was dirty, and the bed seemed to be hastily pulled together—likely with used sheets. As someone who owns a cleaning business, I can confidently say the room was not properly cleaned or turned down. This was a major letdown from the quality I’ve come to expect from Hilton. I’m asking that this be reviewed and addressed, and that appropriate follow-up and compensation be considered. I would post pictures, but as I’m trying to attach the pictures to hotels.com, they’re being flagged as Inappropriate. No worries, the pictures definitely went to Hilton.

2

Hollan

Jun 18, 2025

·

Stayed 1 night

This place is a dump. We reserved a king room, they gave us 2 double beds. It was dirty and smelled bad. There was stray hair in the shower and stains on the shower curtain. The sink in the bathroom didn’t drain.

8

susan

May 19, 2025

·

Stayed 3 nights

The room was spacious but had a few broken panels in the bedroom where the cables ran. The one air conditioner would not work in the sitting area and I had a bug run across the hard floor in the bathroom

6

Angela

Nov 3, 2024

·

Stayed 2 nights

our reservation wasn’t in their system, but thankfully they had vacancy. The bathroom bathroom had a foul odor-it seemed the shower curtain smelled sour like it had sat in a washing machine a long while. The shower gel was empty and housekeeping did not refill it when they cleaned the room. There was only 1 bar of soap. No facial tissue was in the room.

6

Greg

Oct 6, 2023

·

Stayed 2 nights

We have stay at this property 5-6 times over the last several years and this last stay was just not at the same level as our previous stays. The oddest thing was the box of tissues in bathroom had tissues/box soaked in something other than water. We reported it to front desk and while they gave us new box there was barely an apology. Overall the property is seeing a drop in service, cleanliness, and maintenance.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, yet several reviews mention aging condition and maintenance issues such as faulty TVs, jammed shades, AC problems, slow drains, and rare hot water outages.

Related guest reviews

10

Virginia

Aug 12, 2025

·

Stayed 1 night

We were just passing through heading home from a mountain trip so it was just a stop to bathe and sleep. The room was clean and, roomy and comfortable. I particularly liked that the air conditioner had the option to run the fan continuously. Beds were very comfortable.

6

Aprille

Jun 16, 2025

·

Stayed 1 night

an older property … elevator was dirty … water from bathtub was rusty ???

8

susan

May 19, 2025

·

Stayed 3 nights

The room was spacious but had a few broken panels in the bedroom where the cables ran. The one air conditioner would not work in the sitting area and I had a bug run across the hard floor in the bathroom

10

Donita

Apr 7, 2025

·

Stayed 1 night

The suite was very spacious nd clean

4

James

Mar 26, 2025

·

Stayed 2 nights

This trip was for my girlfriends birthday get away weekend. There was no HOT water the entire stay. this made showers miserable and her getting ready the same. The second morning the cleaning crew came and got the dirty towels but didn't replace them so we had to go down to front desk and get more. For the amount of money we paid for this room I expect much more from the Hilton brand and for that much any brand. I've contacted Hilton and requested a refund case # 235366400

2

Kenneth

Mar 23, 2025

·

Stayed 1 night

There is no hot water here tonight. No one told me when I checked in. Unbelievably bad customer service. If I was told there was no hot water when I arrived I would not have checked in. But NO ONE TOLD US! Also the bathroom was dirty. Sink drains slow too. A real class act.

8

Angelia

Mar 22, 2025

·

Stayed 2 nights

Food was not good

8

Maria

Dec 25, 2024

·

Stayed 1 night

Roomy accommodations, clean, nicely situated in quiet area.

8

Kerry

Nov 28, 2023

·

Stayed 3 nights

Excellent friendly staff. Bedside reading lamb bulb was burnt out and no replacement available. Window shade jammed down.

6

Kathy

Jan 30, 2023

·

Stayed 1 night

The TV didn't work in the first room we were assigned to. My husband had driven 4 hrs to get here anxious to watch football. After packing up and moving one door down, we were later locked out of our room after going out for pizza. The door key slipped down into the slot, out of reach!!

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AI-generated summary based on recent guest reviews

Service

Many guests highlight friendly, welcoming staff, but others cite slow or unhelpful responses, check-in problems, and limited housekeeping frequency or follow-through.

Related guest reviews

2

Mark

Oct 20, 2025

·

Stayed 2 nights

Bathroom was not clean Floor not vacuumed No shampoo or coffee until we asked Front desk didn’t seem to give a hoot

10

Heather

Oct 17, 2025

·

Stayed 4 nights

I likes the lobby / bar area. It was comfortable and decorated nice. The staff was super friendly. I only at dinner in the restaurant, it was very good. The area felt safe and surrounding area was nice as well.

10

Michele

Aug 1, 2025

·

Stayed 1 night

The whole staff was amazing.

10

Connie

Dec 22, 2024

·

Stayed 1 night

The staff is always friendly and helpful.

6

Colin

Dec 19, 2024

·

Stayed 3 nights

First off, the staff was nice And helpful. However, when I arrived, I was immediately notified that the cook was undergoing surgery and that the restaurant would be closed all week. Seems like you would have a back up for something like that. They also did not have my king-size room ready so I had to take to Queens and I’m traveling solo. The next day, they also did not have one available so I stayed in the queen room. Lastly, they should always freshen up with housekeeping during the day during long stays because all my trash cans got full, and I had to personally request I have mine cleaned, and it was done late in the evening. Other than that, it was OK besides the old-fashioned I drank being $16.50 Before tax and tips

8

enrique

Dec 14, 2024

·

Stayed 4 nights

The hotel is very nice and quiet. The only problem was that they don’t clean the room every day. I ask on the second day to be clean. But they only left new towels.

10

Beth

Nov 25, 2024

·

Stayed 2 nights

The staff was over the top in a good way. They all seemed genuinely happy to be there and it made my stay so pleasant. Highly recommend!

6

Scott

May 6, 2024

·

Stayed 2 nights

Front desk staff was not very friendly. When I checked in staff was very short. Never explained anything about the hotel, restaurant, etc. Every time I have checked into a hotel the staff explained any amenities they had. They seemed to only be worried about being overbooked. The next night when purchasing items from the pantry, front desk staff again seemed preoccupied and again was not very friendly.

8

Susan

May 26, 2023

·

Stayed 1 night

I had obviously prepaid for this over night hotel stay with Hotels.com. when we checked in hotel.com had not sent in correct payment for our stay. It took the person checking us in over 30 minuutrs to get things straightened out with Hotels.com before they would check us in. It was not hotels fault. Apparently it was hotels.com's fault. It was very late and we were exhausted. I hope my credit card was not charged twice.

2

Leonard

Mar 27, 2023

·

Stayed 1 night

I arrived early actually two hours early, unfortunately front desk said that the room wasn't ready to come back at 3pm. So I got back at 3pm she then told me check back at 4om at regular check in time. So I sat in the lobby until 5pm. The front desk said they was short staffed and bo rooms was available. This was very disappointing because I drove 7 hours for a memorial service that I missed because the room wasn't available as it should have been. I want a refund !!

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AI-generated summary based on recent guest reviews

Location

Quiet, safe setting near Liberty Park; convenient to Birmingham and The Summit, though some note needing to drive to restaurants and shops.

Related guest reviews

10

Robert

Jun 29, 2025

·

Stayed 2 nights

Great location. Beautiful grounds. Friendly staff

8

Elizabeth

May 31, 2025

·

Stayed 1 night

Very convenient and quiet

10

Madison

Mar 25, 2025

·

Stayed 2 nights

I didn't like driving to restaurants and shopping. Loved the hotel.

10

John

Oct 5, 2024

·

Stayed 1 night

The location is very quiet and off the road from traffic

10

Gabriel

Sep 29, 2024

·

Stayed 1 night

15 minutes to the airport.

10

Sanford

Apr 24, 2024

·

Stayed 1 night

Great property in a quiet location

10

Cynthia

Jul 28, 2023

·

Stayed 2 nights

Great location

10

Abigail

Jul 3, 2023

·

This property exceeded my expectations! It’s in a beautiful, green, lush area of Birmingham and the conditions of the Hotel were excellent. The staff were all very very nice and they have a restaurant/bar onsite as well as a great snack shop. Loved this property and would definitely book again if I’m ever in Birmingham! The hotel is in a quiet area but only 5-10 minutes from “The Summit”, which is where all the restaurants and shops are. Very convenient and safe!

10

Sarah

Feb 10, 2023

·

Stayed 2 nights

It is nestled in the hills next to the replica of Lady Liberty. Serene!

10

Leonardo

Jan 9, 2023

·

Stayed 1 night

Nice hotel very clean. Isolated which is nice. It’s next to the Highway but you won’t hear any of the cars.

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AI-generated summary based on recent guest reviews

Dining

Very mixed: some enjoyed dinner and service, while many found breakfast overpriced, mediocre, unavailable, or delayed, with occasional bar or restaurant closures.

Related guest reviews

6

Kristine

Nov 10, 2025

·

Stayed 2 nights

The staff was friendly and professional (for the most part). However, our room had dirty/stained sheets and only 2 towels in the bathroom. Also the "hot breakfast buffet" they charge $14 for is not worth the money. The indoor pool is also not heated

6

Lisa

Nov 10, 2025

·

Stayed 2 nights

The staff was super nice, however check-in was a little chaotic due to cleaning staff call ins had managers and customer service staff cleaning rooms. Our room was lacking essentials (toilet paper, coffee, etc) and it seemed as if it was a swift cleaning with areas missed and we had a few lady bugs in our room. A fellow traveler had to switch rooms due to the amount of lady bugs in their room. The breakfast was definitely not worth the price. Indoor pool was ice cold but not sure if it was advertised as heated. Overall, the amenities (bar, lobby gathering tables, etc.) were nice. If we find ourselves in the are again, we will consider staying again.

10

Heather

Oct 17, 2025

·

Stayed 4 nights

I likes the lobby / bar area. It was comfortable and decorated nice. The staff was super friendly. I only at dinner in the restaurant, it was very good. The area felt safe and surrounding area was nice as well.

6

Bradley

Aug 30, 2025

·

Stayed 1 night

Everything was good except the breakfast was not ready the next morning. After 25 minutes after open hours we left without eating.

10

Andy

Aug 1, 2025

·

Stayed 2 nights

Very nice location and the service was great. The breakfast was so good and the environment for lounging in the evening made my brother come to us instead of us going to his home. Impressive.

10

john

Jul 17, 2025

·

Stayed 3 nights

Food in restaurant was excellent

4

Alicia

Jan 4, 2025

·

Stayed 1 night

Keurig in the room was broken, the heater in the indoor pool was broken. The Chef was out on leave so we were promised breakfast was still being taken care of the manager in the morning, who never showed..so no breakfast. We specifically booked for the indoor pool and breakfast and niether one of those came through.

4

James

Nov 11, 2024

·

Stayed 1 night

No food was available and no bar.

10

Ivan

Jun 28, 2024

·

Stayed 1 night

The hotel and surrounding areas was very safe and inviting, staff super nice, breakfast buffet better than most hotels these days.

6

Don

Jun 18, 2023

·

Stayed 2 nights

With the rate charge, I find it difficult to accept that breakfast is not included. This will definitely affect whether or not I will stay there or at any Hilton Garden Inn property that does charge for a modest breakfast at best.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$111
February	$134
March	$142
April	$141
May	$144
June	$137
July	$151
August	$143
September	$143
October	$170
November	$139
December	$117

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $146	17 $131	18 $203	19 $164
20 $126	21 $150	22 $150	23 $155	24 $136	25 $286	26 $259
27 $127	28 $131	29 $140	30 $139

Su	Mo	Tu	We	Th	Fr	Sa
				1 $146	2 $162	3 $174
4 $128	5 $138	6 $163	7 $163	8 $187	9 $551	10 $509
11 $146	12 $146	13 $159	14 $147	15 $146	16 $183	17 $183
18 $137	19 $137	20 $146	21 $156	22 $167	23	24
25 $146	26 $146	27 $170	28 $160	29 $137	30 $261	31 $214

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Monthly average prices

About this property

Location

Room options

Room, Accessible

Suite, 1 King Bed (Hearing Accessible)

Room

2 Queen Beds, Accessible

Room, 2 Queen Beds, Bathtub (Hearing Accessible)

Room, 2 Queen Beds

Room, 1 King Bed

Room, 1 King Bed, Bathtub (Hearing Accessible)

Suite, 1 King Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Birmingham SE/Liberty Park

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Prices for upcoming dates