Hawthorn Extended Stay by Wyndham Decatur

Dryer needs updating. Took 2 hours to dry clothes.

I spent 3 nights in a 3rd-floor room here and was generally pleased. The room was spacious with a very comfortable bed. The kitchen nook was a plus although the freezer badly needed defrosting. Everything was clean and worked, although the desk chair was surprisingly beat-up looking. Free breakfast was better than most. Parking was easy and the location convenient, in Decatur's southern burbs. Staff was pleasant but street noise was audible in my room despite being on the top floor. Regardless, if I were returning to the area I'd stay here again.

Lobby under repairs and guest had to navigate, rather than providing a safe path.

There were a lot of stains on the furniture. The pillows were hard and lumpy and the sidewalks to the parking lot were icy and slippery. They weren't shoveled or salted and there was snow and freezing rain the night of my stay.

avoid the pot holes leading to the property, they are tire munchers

Excellent for dogs

Needs less Spanish television stations and more traditional American stations. The television guides and channel names were all in Spanish. Guest laundry needs updated badly. Keycards need to not deactivate all the time. There is not someone at the desk at all times. Kitchenette doesn’t have enough dishes or utensils. Beds are comfy. Clean bathrooms. Quiet and calming spaces. Breakfast is decent. Accommodating to your needs or requests. All in all a good place to stay.

Parking was safe. I did not use laundry services.

Guy said business center computer hasn’t worked in a long time. It had Windows 7 so I believe him. It’s fine to not have a business center that works. Just don’t advertise that you have a business if you know you don’t.

Property is somewhat dated, but clean and pleasant atmosphere. I’ve been staying here over the last two months and the property has improved greatly over that time. Very pleased I would rate this 4 1/2 stars.

Public areas OK, room was icky, sticky, terribly stained everywhere, worn out threadbare furniture. Clean sheets and towels, but not a room you want to take your shoes off in or sit on furniture... 😢

It was gross. The toilet wasn’t clean, the silverware wasn’t clean, the couch and chair were stained and crusty. I can only imagine the disgusting acts that took place with the stains and dried goop left on the curtains when I closed them. Never again, wasn’t worth the cheap price, I should have stayed in my car. The toilet pic is the only “appropriate pic” I feel comfortable posting based on the gross stains I saw.

There were bed bugs, when lights got turned on they scattered. Two different rooms and ended up leaving within minutes of getting there.

The property list said that it was clean and then there was a baby crib available when we checked in there was no baby crib available. We went up to the room. The couches were stained. There was blood on the one couch. I have pictures of all of this, there was roaches in the under the sink they were crawling everywhere the carpets were not clean. Also, the stoves in the kitchenette were absolutely disgusting. It looked like they hadn’t been cleaned in months. The bedsheets were not clean. Nothing was clean this place should be shut the f down. Do not stay here.

The room was filthy. The top of the stove was disgusting

Room was filthy, sheets were dirty, phone didn't work, smoke alarm handing off wall, window screen ripped half off & hanging down, carpet was all stained, couch was stained & had holes in it. Will never stay there again & will be calling corporate. I took pictures of everything.

Had bed bugs

PLEASE HEED THIS WARNING! Major Bed Bug infestation!, We were refused a refund! Bed Bugs were found in multiple Rooms. We were in town for a sporting event and other people also had them in their room and were also refused a refund. DO NOT BOOK THIS HOTEL!

This property needs some heavily improved updates. I was checked into room #216. When you first walk in the room you get an uneasiness because at first glance the carpet is dirty, the couch had various spots and stains on the couch, and the lighting isn't the greatest. The amenities in that location is second to none. It's plenty of things to do for enjoyment. As a matter of fact there's a movie theater in the parking lot right next door. So when we came back in and relaxed, i was getting bit left and right. Usually bed bugs crawl back in their hiding spaces, but these bugs just crawled in the open comfortably. Then you seen even smaller ones which you can assume that eggs have hatched. So i confronted the gentleman at the front desk and i showed him pictures and he was apologetic, and gave me another room (#316). So we ran to a store and grabbed some bed bug spray, went up to room #316, sprayed the perimeter, and went downstairs and sprayed our personal belongings before we packed and went upstairs to #316. By the time we went upstairs and checked the bed we seen small ones crawling on the mattress. We went back downstairs and showed him the video and he was apologetics once again and tried to hand me another room key and i declined and told him, there's no way you couldn't have received previous complaints about bed bugs being in here. This hotel is infested with them! I asked for a refund and ofcourse that's a process so that's literally pending right now.

The man at check in was not very friendly, did not greet me when I walked in the hotel nor did he explain anything to me as far as breakfast or the location of my room. I checked in late after driving in town. The phones in the room did not work, the TV did not work and the room I was in had live roaches and dead ones. I stayed in room 221.

Stayed here several times, and we've come to realize that the King rooms are in much better condition than the Queen rooms. Worth the extra $5!

We've stayed here before, and the room we had then was very nice. This time, not so much. The curtains were falling off the valance, had to use a clothes hanger with clips to keep them closed. There are some outlets by the bed that are powered by the light switch, but the had the clock plugged into it instead of the lamps. Finally, the floor in the bathroom by the toilet is dropping. This made the tile loose, not very comfortable to walk on when stepping out of the shower. One good stay, one bad stay. Not sure if they are going to get a third try.

I spent 3 nights in a 3rd-floor room here and was generally pleased. The room was spacious with a very comfortable bed. The kitchen nook was a plus although the freezer badly needed defrosting. Everything was clean and worked, although the desk chair was surprisingly beat-up looking. Free breakfast was better than most. Parking was easy and the location convenient, in Decatur's southern burbs. Staff was pleasant but street noise was audible in my room despite being on the top floor. Regardless, if I were returning to the area I'd stay here again.

A nice, spacious room for the price! Check-in was quick, staff was friendly and ready to answer any questions I had. Plenty of fast food and a few restaurants in area, with more just a few miles down the road.

The hotel was ok, but the room definitely needed a bit of attention. The little bitty fridge in the room had broken pieces and froze everything in the fridge and freezer, which ruined a diabetic med that i was to take Monday morning. The air conditioner was incredibly loud all night, and the bed was really hard, even for my husband who enjoys a firm mattress. We did like the hot breakfast and the staff was great!

Reasonably priced, large rooms and comfortable beds. Some staines on carpet and furniture.

Location and staff were great. There's limited spots to stay on this side of town, and this was a decent choice. The grounds weren't kept up very well, but the lobby area and hallways were nicely maintained. Room was clean and comfortable, and cleaning crew were helpful and considerate. The biggest problem was noise from other guests. The walls were pretty thin, so you could hear conversations from the rooms next door pretty clearly. And if there was any yelling (which there was multiple nights on my stay) you feel like your in the argument, too! The staff responded to the noose complaints promptly, but theres not much they can do about simple conversations.

The young man at the reception was nice. The room (209)was not so nice: disgusting stained carpet, cracked tiles in the bathroom, we found one of the wall paintings with the screws on the floor, very, very loud (super thin windows, the highway noise was like we slept with the windws open.

This place was perfect for me. It provided me with a refrigerator microwave and a small kitchen area. It even has an area for a living room. This was a great place for the price. This is a place I would definitely stay again.

The Hawthorne is always me and my family’s choice to stay at. The rooms are spacious, comfortable,and very airy. The hotel staff is very attentive to the room. It’s a very quiet hotel. I have not heard any noises at night from other rooms. It’s a great place to stay.

When I arrived I was informed they needed a 200 dollar deposit to which was not listed in the booking details. As such I did not stay here. I was still charged for the booking.

DO NOT BOOK HERE This property refuses to cooperate on my refund request. I was told I was unable to stay due to being overbooked. They told me to contact Expedia who could resolve the refund. They never answered expedias requests for any information on the booking. Worst hotel experience I’ve ever encountered.

I wouldn't have selected it if I had been made aware that I would need to have an additional $200 before I could check in.

The staff was very friendly, helpful and polite. The rooms were clean, and the over all property was well managed. I would recommend this hotel to any one for a short or long term stay.

Easy check in and very helpful, my daughter forgot her toothbrush and they happily gave us one.

The hotel is very clean and the breakfast is good and everybody at the hotel was very friendly. I wanna thank Sam for the extra kindness.

Room was comfortable, but I only used it to shower and sleep. The furniture needed cleaning and a chair at the desk needed refurbishing, as the "leather" was peeling. The breakfast lacked variety and fresh fruit. The desk attendant was friendly and smiling and made me aware of eating establishments in the area. He was very helpful.

The room hadn't been cleaned very well and there were dead bugs on the bathroom floor. The room had a strange smell as well. The furniture was very worn and the desk chair was ripped. There were missing dishes in the kitchen area and the microwave door lever sticks. The lights dont work correctly and some dont work at all. Breakfast wasnt very good and there is never anyone at the front desk.

The man at check in was not very friendly, did not greet me when I walked in the hotel nor did he explain anything to me as far as breakfast or the location of my room. I checked in late after driving in town. The phones in the room did not work, the TV did not work and the room I was in had live roaches and dead ones. I stayed in room 221.

I was charged $200 at check-in when the room was paid in full online via Expedia. When I asked if this was a security deposit, I was told my card would be charged for four days and released. It’s been a week with no free reversal and no one answering the phone. Why not put a pending hold like every other hotel.

I like the access to town. I’m from Decatur. With the hotel out of town. It was quiet. Also I went to the Wolf Creek Cemetery. I have family burried there and we own 3 plots.

I spent 3 nights in a 3rd-floor room here and was generally pleased. The room was spacious with a very comfortable bed. The kitchen nook was a plus although the freezer badly needed defrosting. Everything was clean and worked, although the desk chair was surprisingly beat-up looking. Free breakfast was better than most. Parking was easy and the location convenient, in Decatur's southern burbs. Staff was pleasant but street noise was audible in my room despite being on the top floor. Regardless, if I were returning to the area I'd stay here again.

Easy to find, nice area with lots of opportunities for eating and shopping

Great location!

Everything is close by, it was nice

Very close to the ampitheater.

avoid the pot holes leading to the property, they are tire munchers

Convenient to the airport.

The staff were all friendly, and the breakfast was very nice. We also appreciated the extra sheets we were given to use the sleep-out couch. The four stars for the facilities only relate to the somewhat worn carpet - everything else was clean and looked nice. The area around the hotel feels very safe - the four stars are given because the access from the road is a little hard to find at first (through a small complex with a restaurant and movie theater).

Close to the airport and is close to some restaurants and two markets.

Breakfast was not good at all. Not too many things and what they had Tasted horrible. Hallways was smelling like curry all the time and food. First time I stayed at a hotel with kitchen and will be my last time.

Good accommodation with nice amenities. Breakfast options quite small.

I spent 3 nights in a 3rd-floor room here and was generally pleased. The room was spacious with a very comfortable bed. The kitchen nook was a plus although the freezer badly needed defrosting. Everything was clean and worked, although the desk chair was surprisingly beat-up looking. Free breakfast was better than most. Parking was easy and the location convenient, in Decatur's southern burbs. Staff was pleasant but street noise was audible in my room despite being on the top floor. Regardless, if I were returning to the area I'd stay here again.

Very nice place great breakfast

The hotel has a bug infestation (roaches) the breakfast could be so much better if they weren’t trying to keep the bread for days serving stale white bread, the eggs were runny because they were powder eggs, the orange juice was colored water it was so weak it was barely the color of orange juice, the condiment packages were stuck together and hard meaning they had been wet and put back in the serving tray, also when I booked my room I booked a suite with a cooking range inside I even called to make sure…but when I arrived they said some suits have them and some do not, but specifically asked about that very ammeity

Our room was clean and comfortable. No disturbances. Good breakfast.

Room was comfortable, but I only used it to shower and sleep. The furniture needed cleaning and a chair at the desk needed refurbishing, as the "leather" was peeling. The breakfast lacked variety and fresh fruit. The desk attendant was friendly and smiling and made me aware of eating establishments in the area. He was very helpful.

Needs less Spanish television stations and more traditional American stations. The television guides and channel names were all in Spanish. Guest laundry needs updated badly. Keycards need to not deactivate all the time. There is not someone at the desk at all times. Kitchenette doesn’t have enough dishes or utensils. Beds are comfy. Clean bathrooms. Quiet and calming spaces. Breakfast is decent. Accommodating to your needs or requests. All in all a good place to stay.

The carpeting was very dirty or in poor condition throughout the hotel. The water was over-softened and had a very strange taste. The free breakfast bar was edible, barely.

The hotel itself was okay. The bed was terrible the one of the worst I ever slept in and I don't mean I went to sleep. The complimentary breakfast was horrible the eggs were frozen eggs. The sausage was bad quality. The dining area itself was really nice.