Americas Best Value Inn Decatur

The staff was awesome but the condition poor. The hotel smelled of cigarettes. It appeared clean enough until you took the time to inspect. The seats in the lobby were stained. Approaching the room you'll find dirt built up in the woods and carpet. I am not a smoker and always plan for a non-smoking room. During check in i was informed that we would be in a smoking room. I checked the room out to see if we could bare it since it was near midnight. Just stepping on that floor the hall reaked of smoke and marijuana. It was to string to breath.

Property should be condemned! It is absolutely disgusting everything about it! Workers standing by front door smoking. Halls smell like ...well mildew, smoke, weed, garbage. Black mold inside ac units in rooms and on fixtures outside building. Outlets are fire hazards. Guy behind dumpster was stirring what looked like a water barrel then watering plants behind dumpster. Bedframes torn from all with years worth of dust, dirty qtips, and sucker sticks stuck to them and wall. Floors not vacuumed. I honestly have nothing good to say! Left within hour of check-in and can't seem to get them to refund! DO NOT STAY HERE!

Whole place smells super strongly of smoke. The "free breakfast" is a total joke. There Is a little rack of honey buns and granola bars.

evidently i booked a smoking room, yuck, no other rooms were available and it was too late to go elsewhere. when i got back to my vehicle to park, two people approached me to ask for money claiming their daughter was staying and they needed money for her graduation party. There were children screaming, smell of pot coming from a room . overall, not a good experience

The staff were very friendly. The TV in our room had the wrong remote, so we got a different tv. The Air conditioner wouldn't turn on & the remote control had no back to hold the battery. They got the air working, but I couldn't control it. Their Breakfast was a Granola bar & juice, which had to be purchased from the Vending machine. Won't stay there again.

I stayed one night at American’s Best Value Inn. This is a “value” stay, for sure, and if you’re looking for a clean bed to sleep in, this will hit the mark. I would bring my own pillow next time, but the bed sheets were very nice and clean (pillow cases too). The towels also smelled fresh and clean. The rooms are not kept up well at all. Nothing matched, drawers did not open smoothly, the caulking around fixtures was old, and it just didn’t look nice. The A/C worked well, however. My room had a toilet that was very small and low to the ground. The shower head came up to my neck, and I’m short. The water pressure was very good, however. The drapes were worn out, as was the screen on my window. The drapes let in a little bit of light in the morning, but nothing a normal person would complain about. They need replacing, though. Again, the upkeep of the room is just not very good. Lastly, the whole building smells of a strong cigarette smoke smell. Walking into the room, however, it smelled much fresher, but after a few minutes I could start to smell a lingering smoke odor. I’m stubborn, so it didn’t deter me from staying there. Breakfast is NOT served here, as advertised. It was the thing I was actually most disappointed about. When I asked the concierge about it, I got a funny look like. An “oh no, not here!” kind of look. Management should consider revising their advertisement.

The first room they gave us that we could not stay in had mold 3' up the walls and on furniture. the second one smelled bad the AC had a horrible smell, the hallway carpet was gross, and everything was sticky to the touch. It's not a good place. management does not feel the need to take care of the place trash all around the building

This was a horrible stay from the moment I checked in I was hounded and ridiculed because I purchased off of Expedia and then did not take my word for it told me the system was down did the math figurations on paper in front of me because he didn't agree with the price that I paid saving $70 the breakfast they offer is an apple and granola bar do not expect anything more the coffee is water that is colored there are no other amenities the staff appears to be on meth or heroin and like to test your nerve it's worth spending money elsewhere trust me

Reeked of cigarette smoke odor everywhere. Was told that there are no non-smoking rooms, even though the Expedia website showed non-smoking room was booked. Curtains in room were damaged. Would not close Toilet seat had dried on something. Hallway was dirty. Breakfast offering consisted of apples and granola bars.

The place had cockroaches and the outlets were missing covers. There was food on the floor. The bathroom ceilings paint was peeling. There were people smoking vapes in the hallway and people tearing stuff apart in the parking lot.

This place needs to be updated. Cigarette burns on bathtub and blanket. Small room. Room A/C barely adequate to heat room. Evrything was shopworn. Smelled of cigarettes.

They have bed bugs and the rooms were disgustingly dirty.

Property should be condemned! It is absolutely disgusting everything about it! Workers standing by front door smoking. Halls smell like ...well mildew, smoke, weed, garbage. Black mold inside ac units in rooms and on fixtures outside building. Outlets are fire hazards. Guy behind dumpster was stirring what looked like a water barrel then watering plants behind dumpster. Bedframes torn from all with years worth of dust, dirty qtips, and sucker sticks stuck to them and wall. Floors not vacuumed. I honestly have nothing good to say! Left within hour of check-in and can't seem to get them to refund! DO NOT STAY HERE!

The exterior was dilapidated and the curtains which were supposed to be white were yellowed with stains visible from the outside. Upon entry you’re choked with the stench of tobacco smoke. Everything in the interior was old and dirty and worn. The carpets were soaked in human bodily fluids and the smell was nauseating. The locks had been cored out of the doors and the latch was missing. Everything in the room including the tv was stained with human bodily fluids . The only guests were creepy looking truckers. I didn’t feel safe so I requested a refund and was told by the woman at the front desk that I would have to talk to a member of management tomorrow between the hours of 8am and 2 pm. This place was utterly disgusting and I would not recommend it to anyone.

It was disgusting. Didn’t have high expectations but being in a non smoking room and then having cigarette burns in the sheets. I had requested to not stay there another night expressed my concerns. NO ONE got back with me.

The first room they gave us that we could not stay in had mold 3' up the walls and on furniture. the second one smelled bad the AC had a horrible smell, the hallway carpet was gross, and everything was sticky to the touch. It's not a good place. management does not feel the need to take care of the place trash all around the building

The place was dirty from top to bottom and I found a small roach in my room right before I checked out. Had I seen that the night before I would have left.

Our room smelled horrible….. was very clean just a disgusting smell hits you as soon as you up the door to the room.

Mold growing in the bathroom, smelled musty, when to crawl into bed and the sheets/blankets hadn’t even been washed.. requested new at the front desk and was told they didn’t have extras that they would have to wash them right then and bring them back when they was finished…

The place had cockroaches and the outlets were missing covers. There was food on the floor. The bathroom ceilings paint was peeling. There were people smoking vapes in the hallway and people tearing stuff apart in the parking lot.

broken toilet broken TV

No secure locking on my door Room number 110 Chain Lock was broken And the maintenance is really poor work The bed well what can I say it’s a bed not the best thing would I recommend it not for the price Sorry guys but I won’t stay there again

Do NOT stay here. Building smelled terrible, mold found in the AC unit, bed frame was broken and dirty, holes in the walls in the bathroom. Staff told us we could not get a refund and sounded very rehearsed as if this happens all the time. This place should be condemned.

Never have I stayed...well...attempted to stay at a hotel so filthy. The first room I was given was a smoking room which I requested a non-smoking. It smelled as if someone or something had rotted away in it during 100 degree heat. They switched me to another room on the second floor this time. Room next to me blasting rap music. There were no towels or pillow cases in the room. Two of the six pillows had blood stains on them. Others were discolored yellow from sweat I am guessing. I called the desk twice and went down once to request towels and new pillows with pillow cases. No one ever came. I then went to the desk and told them what was going on and I couldn't stay there due to health concerns and I wanted a refund and to check out. I had only been there maybe an hour and a half. I was told there was no one there that could authorize a refund and asked to call Monday. This was on a Saturday. Needless to say I am still trying to get that refund and someone authorized on the phone. Heed my warning! Do not stay there!!!!

My room didn’t have a smoke detector, it was torn off. The dead bolt was broken, I was at the very end of the hall but there was some strange noise in the wall above my bed the entire time, I would not stay here again.

Last time I was here was 4 years ago and boy has it taken a HUGE dive. Reserved a non-smoking room and they gave us a smoking room that reeked so bad you could barely breathe and when I went and told them this wasn't what I reserved they said they couldn't change the room and had nothing available ( I reserved it 2 weeks ago!) They "claimed that all rooms default to smoking rooms when you reserve (baloney), the room was a wreck. Burnt holes in the bedspread and blankets, heavy urine smell, heavy smoking smell, dirty towels that hadn't been changed ( one was even still wet!!!) the rug in front of the sink was soaking wet ( not sure why), The AC didn't work, The sheets weren't clean , the TV had to be manually turned on and off, the remote was someone's ( who worked there) personal remote and you had to hold the battery in with your finger to make it work but the arrow buttons worked oddly ( up and down made the curser go sideways...), the dresser had a knob broken off and sticky red stuff on top of it, The hallway had dirt and debris on it and didn't look like it had been vacuumed in a while, and It was suppose to be breakfast included but there was no breakfast or even juice available (the person on staff said he wasn't given the the ok to put anything out and that there wasn't anything to put out, they had two tables against the wall but only one chair and he said there were no other chairs.This place was so incredibly disgusting and filthy health dept should be called

The room was dirty and stained towels were put in our bathroom to use. Door wasn't secure and un even. The bottom of the door was not an even level. Paint falling off walls, stain on the ceiling, air conditioner needed new filter, pictures on the website didn't look like our room at all. Everything but the mirror was way outdate.

The staff were very friendly. The TV in our room had the wrong remote, so we got a different tv. The Air conditioner wouldn't turn on & the remote control had no back to hold the battery. They got the air working, but I couldn't control it. Their Breakfast was a Granola bar & juice, which had to be purchased from the Vending machine. Won't stay there again.

Reserved a nonsmoking room but all they had open were smoking rooms.

My reservation was made in Jan 2025 for a NON SMOKING room yet they had NONE available so the desk clerk CANCELED my reservation and sent me to A DIFFERENT HOTEL!!!!

A few hours into my stay, the desk clerk opened my door and almost walked in on me and my guest! Wow. She just let herself in. No dead bolts at this location. Smoking rooms only. Will never stay again. Privacy totally compromised.

Never have I stayed...well...attempted to stay at a hotel so filthy. The first room I was given was a smoking room which I requested a non-smoking. It smelled as if someone or something had rotted away in it during 100 degree heat. They switched me to another room on the second floor this time. Room next to me blasting rap music. There were no towels or pillow cases in the room. Two of the six pillows had blood stains on them. Others were discolored yellow from sweat I am guessing. I called the desk twice and went down once to request towels and new pillows with pillow cases. No one ever came. I then went to the desk and told them what was going on and I couldn't stay there due to health concerns and I wanted a refund and to check out. I had only been there maybe an hour and a half. I was told there was no one there that could authorize a refund and asked to call Monday. This was on a Saturday. Needless to say I am still trying to get that refund and someone authorized on the phone. Heed my warning! Do not stay there!!!!

Property should be condemned! It is absolutely disgusting everything about it! Workers standing by front door smoking. Halls smell like ...well mildew, smoke, weed, garbage. Black mold inside ac units in rooms and on fixtures outside building. Outlets are fire hazards. Guy behind dumpster was stirring what looked like a water barrel then watering plants behind dumpster. Bedframes torn from all with years worth of dust, dirty qtips, and sucker sticks stuck to them and wall. Floors not vacuumed. I honestly have nothing good to say! Left within hour of check-in and can't seem to get them to refund! DO NOT STAY HERE!

Everyone bent over backwards.

The staff was super helpful.

I arrived to check in told the front desk we made a reservation from a third party . We did the normal check in routine and then I shared we have a ADA animal and says it’s a charge . I said you can’t charge for ADA animals and she proceeded to tell me that if I had the dog with me I wouldn’t have been charged . I said the dog is our daughters who is in the car . She said it had to be with me. She continued to tell me I was being rude and that I had to pay a deposit and continued to charge me for the ADA animal anyway. Came to the room - it reeks of mold and AC doesn’t work well. Carpet is musty and wet ( wear shoes) mold or some type of dark substance is on the ceiling of the bathroom. I’m trying to calm kiddos with sensory and autism so this will be a NOT fun night! There is no where to get food unless you want gas station or vending machine food. In addition, you have a company who doesn’t know federal law and can’t find any number to corporate.

Very clean and very nice staff.

Pleasant staff.

I enjoyed staying there. The staff took very good care of me. I wish they would have a breakfast too.

There wasn’t a breakfast not even coffee. All the hallways smelled like marijuana or cigarette smoke. My room was non smoking and was ok didn’t smell. Bed was comfortable, clean and the shower worked. The TV has about 5 channels. I guess for the $70 I paid I didn’t have to big of expectations. The guy at check in was friendly. But didn’t see any other staff after that.

This facility was dirty. There was no food (no breakfast at all) and located in between 2 gas stations. Luckily the people were it's only redeeming value; being very nice even when I complained. The sink knobs were broken the toilet seat was also not fully attached to the toilet. the carpet was very dirty and seemed to have not been cleaned for a long while. Was more of a long term facility for construction workers that did not care about the facility. not the worst I've ever been in but close.

This place was in walking distances of my work

Property should be condemned! It is absolutely disgusting everything about it! Workers standing by front door smoking. Halls smell like ...well mildew, smoke, weed, garbage. Black mold inside ac units in rooms and on fixtures outside building. Outlets are fire hazards. Guy behind dumpster was stirring what looked like a water barrel then watering plants behind dumpster. Bedframes torn from all with years worth of dust, dirty qtips, and sucker sticks stuck to them and wall. Floors not vacuumed. I honestly have nothing good to say! Left within hour of check-in and can't seem to get them to refund! DO NOT STAY HERE!

Whole place smells super strongly of smoke. The "free breakfast" is a total joke. There Is a little rack of honey buns and granola bars.

evidently i booked a smoking room, yuck, no other rooms were available and it was too late to go elsewhere. when i got back to my vehicle to park, two people approached me to ask for money claiming their daughter was staying and they needed money for her graduation party. There were children screaming, smell of pot coming from a room . overall, not a good experience

The exterior was dilapidated and the curtains which were supposed to be white were yellowed with stains visible from the outside. Upon entry you’re choked with the stench of tobacco smoke. Everything in the interior was old and dirty and worn. The carpets were soaked in human bodily fluids and the smell was nauseating. The locks had been cored out of the doors and the latch was missing. Everything in the room including the tv was stained with human bodily fluids . The only guests were creepy looking truckers. I didn’t feel safe so I requested a refund and was told by the woman at the front desk that I would have to talk to a member of management tomorrow between the hours of 8am and 2 pm. This place was utterly disgusting and I would not recommend it to anyone.

The first room they gave us that we could not stay in had mold 3' up the walls and on furniture. the second one smelled bad the AC had a horrible smell, the hallway carpet was gross, and everything was sticky to the touch. It's not a good place. management does not feel the need to take care of the place trash all around the building

Reeked of cigarette smoke odor everywhere. Was told that there are no non-smoking rooms, even though the Expedia website showed non-smoking room was booked. Curtains in room were damaged. Would not close Toilet seat had dried on something. Hallway was dirty. Breakfast offering consisted of apples and granola bars.

I arrived to check in told the front desk we made a reservation from a third party . We did the normal check in routine and then I shared we have a ADA animal and says it’s a charge . I said you can’t charge for ADA animals and she proceeded to tell me that if I had the dog with me I wouldn’t have been charged . I said the dog is our daughters who is in the car . She said it had to be with me. She continued to tell me I was being rude and that I had to pay a deposit and continued to charge me for the ADA animal anyway. Came to the room - it reeks of mold and AC doesn’t work well. Carpet is musty and wet ( wear shoes) mold or some type of dark substance is on the ceiling of the bathroom. I’m trying to calm kiddos with sensory and autism so this will be a NOT fun night! There is no where to get food unless you want gas station or vending machine food. In addition, you have a company who doesn’t know federal law and can’t find any number to corporate.

The place had cockroaches and the outlets were missing covers. There was food on the floor. The bathroom ceilings paint was peeling. There were people smoking vapes in the hallway and people tearing stuff apart in the parking lot.

Can we stop calling coffee and a bin with 5 granola bars "breakfast included"? The apple juice tasted correct, but the orange juice consentrait didn't seem to mix properly. The front desk worker was aware of the OJ. Maybe Orbitz needs 2 categories, full VS continental breakfast. 2 years ago I stayed in a budget hotel and had bacon, eggs, and yogurt. The other options were toast, bagels, fresh waffles, oatmeal, and fresh apples. In july 2025, I stayed 2 nights in a budget hotel the first morning I had a waffle. The second morning, the waffle maker was gone and the front desk said "corporate took it away." And recommended a restaurant. I want breakfast in the hotel so I don't have to make an extra stop before a 7:30 work appointment. If corporate is going to change their offerings, change their naming and change their prices.

No trash bag liners, liquid in trash container,tub was some what clogged,no continental breakfast. Ac filter dirty

Whole place smells super strongly of smoke. The "free breakfast" is a total joke. There Is a little rack of honey buns and granola bars.

The staff were very friendly. The TV in our room had the wrong remote, so we got a different tv. The Air conditioner wouldn't turn on & the remote control had no back to hold the battery. They got the air working, but I couldn't control it. Their Breakfast was a Granola bar & juice, which had to be purchased from the Vending machine. Won't stay there again.

I stayed one night at American’s Best Value Inn. This is a “value” stay, for sure, and if you’re looking for a clean bed to sleep in, this will hit the mark. I would bring my own pillow next time, but the bed sheets were very nice and clean (pillow cases too). The towels also smelled fresh and clean. The rooms are not kept up well at all. Nothing matched, drawers did not open smoothly, the caulking around fixtures was old, and it just didn’t look nice. The A/C worked well, however. My room had a toilet that was very small and low to the ground. The shower head came up to my neck, and I’m short. The water pressure was very good, however. The drapes were worn out, as was the screen on my window. The drapes let in a little bit of light in the morning, but nothing a normal person would complain about. They need replacing, though. Again, the upkeep of the room is just not very good. Lastly, the whole building smells of a strong cigarette smoke smell. Walking into the room, however, it smelled much fresher, but after a few minutes I could start to smell a lingering smoke odor. I’m stubborn, so it didn’t deter me from staying there. Breakfast is NOT served here, as advertised. It was the thing I was actually most disappointed about. When I asked the concierge about it, I got a funny look like. An “oh no, not here!” kind of look. Management should consider revising their advertisement.

The room stinker. Smell like mildew. Air conditioner didn’t work well. The breakfast was worse then ever saw Nothing a diabetic could eat. Honey bun and snak bar juice and coffee. They did offer me another room but I can’t do stairs

Reeked of cigarette smoke odor everywhere. Was told that there are no non-smoking rooms, even though the Expedia website showed non-smoking room was booked. Curtains in room were damaged. Would not close Toilet seat had dried on something. Hallway was dirty. Breakfast offering consisted of apples and granola bars.

I love the smoking room The staff is top notch they were so accommodating. I would have given 4 stars but they stopped serving coffee

No breakfast and room was bogus asf

There wasn’t a breakfast not even coffee. All the hallways smelled like marijuana or cigarette smoke. My room was non smoking and was ok didn’t smell. Bed was comfortable, clean and the shower worked. The TV has about 5 channels. I guess for the $70 I paid I didn’t have to big of expectations. The guy at check in was friendly. But didn’t see any other staff after that.