Name: Cottonwood Airport & Expo Hotel Louisville
Address: 4110 Dixie Hwy, Louisville, Kentucky, United States of America, Louisville, Kentucky, US
Price range: $73–$315 per night
Rating: 8.35

What guests think

At Best Western Premier Airport/Expo Center Hotel, travelers consistently praise friendly staff, a better-than-expected breakfast, and clean, comfortable rooms in a convenient location near the interstate and Expo Center, though experiences can vary depending on room and timing.

Several reviews note the surrounding area can feel sketchy, with occasional parking or security concerns. Facilities feedback is mixed: the pool is available but often cold or not well maintained, the on-site bar/restaurant hours appear inconsistent, and the airport shuttle starts too late for early flights. Room experiences vary, with very small bathrooms reported, occasional noise near elevators, and intermittent maintenance or cleanliness issues such as pests or low water pressure. Expect good value, but check specific needs like shuttle times, pool conditions, and room location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: the pool is available but sometimes cold or not well maintained, on-site bar/restaurant availability appears inconsistent, and the airport shuttle starts too late for early flights. Parking is ample, though a few guests raised safety concerns.

Related guest reviews

10

David

Apr 9, 2024

·

Stayed 1 night

It was a good spot to stop while traveling. Slow check in but the front desk was helpful and aware of the slow process. No bar open or restaurant as advertised so a bit less friendly than described. For the price, just fine, clean.

8

Lee

Oct 1, 2025

·

Stayed 1 night

Very relaxing and quiet. I was disappointed that the bar and restaurant was closed. It advertised online that the hotel offered it. Other than that, my stay was great.

10

Jose Raul

Nov 25, 2024

·

Stayed 1 night

Amazing place a very kind staff all of them. The room excellent. Very good breakfast. Parking lot has a lot of space and very comfortable to acces. Sure I'll be back to this hotel

10

steve

Oct 22, 2023

·

Stayed 2 nights

Staff was professional, helpful and friendly. Property was clean and well-maintained. Breakfast was hot and provided many options. Also enjoyed drinks from the bar. Beds and pillows comfy. Rooms were updated. Really appreciated the late check-out and breakfast hours. Will be back!

4

Ivonne

May 27, 2024

·

Stayed 1 night

The pool was completely dirty The room had some damages in the shower, I file a complaint about it and they didn’t take a note. I hope you won’t charge those damages to me They gave me a room next to the elevator and was absolutely noise

10

JAMES

Sep 15, 2023

·

Stayed 1 night

We stayed to be closer to the airport for an early morning flight. The hotel was clean, and the service was very good. Our only complaint is that their shuttle service didn't start until after we had to be at the airport, so we had to take an Uber to the airport. That sort of defeated the purpose of staying there. Why call yourself an airport hotel if you can't get guests to the airport in time for their flights?

2

donald

Apr 29, 2025

·

Stayed 1 night

Stayed there one night for a business trip, my truck was robbed in the parking lot. Theives busted out the window in my truck along with another truck. Poor lighting no parking security. No effort from management. Do not recomend

10

Courtney

Jul 20, 2025

·

Stayed 1 night

We arrived in the middle of the night and were greeted warmly by the attendant. The pool was cold. Breakfast was good. The room was clean and comfortable.

10

Lorraine

Apr 19, 2025

·

Stayed 1 night

Nice place. Only negative is they do not have shuttle service before 7am. Front desk girl was wonderful.

10

Steve

May 22, 2024

·

Stayed 1 night

Everyone who worked here were friendly and helpful. The laundry area was spotless. The dinner in the hotel was nice and the waitress was great.

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find the hotel and rooms very clean, but cleanliness can be inconsistent. Reports include pests (ants or cockroaches), damp carpets or brown water, hair on linens, and poorly maintained pool restrooms.

Related guest reviews

6

Megan

Jul 27, 2024

·

Stayed 1 night

ALL of the employees I came in contact with went above and beyond to ensure the stay was a good one. Seriously some of the best guest service I have had in a while. The carpet in our room was soaking wet however, and the bathroom water was brown. Aside from that, we were comfortable and well taken care of.

10

Tanya

Jul 22, 2025

·

Stayed 1 night

Very clean friendly staff excellent accommodation

4

Cherie

Sep 29, 2023

·

Stayed 1 night

There were tons of black ants everywhere in our room. Bathroom was disgusting. Extremely dirty. We told the front desk, they wouldn’t put us in a different room. They were not helpful at all. Said there was nothing they could do. Will never stay there again

10

Nikki

Nov 3, 2024

·

Stayed 1 night

Clean and quiet. Excellent stay.

10

Ryan

Oct 14, 2025

·

Stayed 2 nights

Room was very very clean and well kept. The breakfast was the biggest selection I ever seen at a complimentary breakfast. Delicious and healthy options. There for a family trip and felt safe. I would stay here again! Perfect for families on a budget.

2

Sara

Jun 23, 2025

·

Stayed 2 nights

The staff was friendly but we had nonstop issues with the rooms. One of our rooms had a cockroach infestation. So we were moved but had to downgrade to double beds. Then one of the new rooms did not have working AC. We called the desk and they maintenance come and reset the unit but that did not help. The room never got below the mid 70s despite the constant fan and curtains being pulled. We opened the door between our rooms to try and cool it a little that way to make it through our last night. Despite all this- zero compensation. Stay elsewhere!!

8

Heather

Aug 16, 2025

·

Stayed 1 night

The carpet was dirty, leaving my feet dirty after walking around the room. The water temperature was hot on all settings in the shower. There was hair on the towels and blankets. The room was constantly humid. However the staff was super friendly. The overall hotel was clean.

10

Nicole

Mar 17, 2025

·

Stayed 1 night

Everything was great. Hotel was very clean. Pool was nice and breakfast was delicious.

4

Ashley

Sep 25, 2023

·

Stayed 1 night

Stay was great until I discovered 2 cockroaches on the desk at about midnight. I checked in at 9:30 p.m. and had to be back at 7 a.m. so it wasn't worth making a fuss over.

10

Dannie

Jul 12, 2025

·

Stayed 1 night

I had never stayed at a Best Western. It was a great experience for a hotel that is not considered luxury. It was immaculately clean. From the young woman at checkin throughout our stay, everyone was extremely friendly and helpful. Breakfast was plentiful, well prepared, beautifully presented and served by caring staff.

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Rooms

Rooms are generally modern and comfortable, but bathrooms are often very small, and some guests noted noise near elevators or thin walls. Occasional issues include weak water pressure, AC or hot-water problems, and mixed bed/pillow comfort.

Related guest reviews

8

Tammy

Oct 26, 2024

·

Stayed 1 night

The hotel itself is very nice and my room was clean and spacious. The staff are friendly and helpful. The hotel sits near an on ramp to the expressway in an area that doesn’t seem great. I noted a couple people who didn’t appear to be guests or staff walking around the parking lot so I was a bit concerned walking to my car on one occasion. Otherwise, my stay went well.

6

Deborah

Jan 28, 2024

·

Stayed 2 nights

Pool was not open. We had a dog and they put us in a floor right next to the elevator which we could hear ALL NIGHT LONG. This disturbed us and the dog so we got little to no sleep. The charge for a pet friendly hotel was $40.00 per night. When I complained via email, it took NUMEROUS emails and one stated we had cancelled our reservation and didn’t stay there so I attached the receipt. Came back with the same comment so I called customer service. 1st resolution was to enroll me for points. No thanks. Then I am supposedly getting a voucher for $40.00 for a future stay at a best western even though I had asked the dog fee to be waived.

6

James

Jun 8, 2025

·

Stayed 1 night

First room air conditioner was broke. 2nd room was nice but no hot water. Luke warm. Over heard other guest complain of same issue. Surrounding area was ghetto.

6

Adel

Mar 24, 2025

·

Stayed 2 nights

Location was not great. Service was friendly and helpful. Hotel was clean and in good condition. Room was clean, spacious, and nicely decorated with a modern, metro chic look. Bed and pillows were uncomfortable. Pillows felt old and overused. Bed was hard. We’re used to a bit more cushion. Bathroom was difficult to enter because of the size of the door to the small size of the bathroom. Pocket door would have worked better. Only one person can fit in the bathroom at a time. Water pressure was not great. Pool was not filthy and was warm. Breakfast was decent. Black out curtains were not long enough to black out the light. Thermostat was nice to control the temperature well.

6

john

Mar 11, 2024

·

Stayed 1 night

Very nice staff, clean and quiet room. I wouldn’t not stay here in the future, I just wouldn’t look at it first next time. The room wasn’t what I would consider a suite. If you’re sitting on the commode lock the bathroom door. If someone opens it WILL hit your knees. It’s that small.

6

Zane

Dec 20, 2022

·

Stayed 2 nights

Our experience for our two-evening stay was a mix of good and not so great. I’ll start with the not so great: The water pressure in our shower was at best functional. You could technically take a shower with it but if you had long hair, you'd been in there a long time trying to rinse out any soap in your hair. Only reason we didn't ask for a new room was because didn't want to pack everything back up. And it did at least seem to have lots of hot water. The A/C was odd, we could only have heat or cool. If turned off, then the vent would constantly be blowing air from outside during wintertime. If had on heat the room would get overheated. It would have been nice to warm up the room, and then turn it off. In two nights, we also never had anyone come take our trash, change our sheets, or give us clean towels. And when we checked in the person up front wasn't exactly rude, but just didn't come off as being friendly or caring about their job. The pool was very nice, it was big and very clean. It would have been nice if was little warmer, but it was quite pleasant. The breakfast in the morning was quite good, one of the better breakfasts I’ve had at a hotel at this price range. The room overall was nice, very spacious, and clean. The bed was comfortable and there was a lot of nice places to eat nearby. I probably would use again if were visiting the area, but definitely would be checking shower pressure when first get into room.

4

Ivonne

May 27, 2024

·

Stayed 1 night

The pool was completely dirty The room had some damages in the shower, I file a complaint about it and they didn’t take a note. I hope you won’t charge those damages to me They gave me a room next to the elevator and was absolutely noise

8

Mitzi

Jul 1, 2025

·

Stayed 1 night

Comfortable bed clean room. Very modern.

10

Jennifer

Feb 8, 2025

·

Stayed 1 night

This hotel was everything we needed for our one night in Louisville. The breakfast was fantastic, the rooms were clean, and the space was quiet. We were assigned a room next to the elevator and since I'm a light sleeper, I requested a different room. The clerk moved us a better room on a different floor, far from the elevator. We would stay here again - it was great.

8

Cassandra

Mar 16, 2025

·

Stayed 2 nights

The staff was friendly and helpful, and the rooms were very clean. The only negatives were that the bathroom was VERY small, not like in the pictures. You almost cant even close the door to use the toilet, its that tiny. The tub also had peeling paint or something on the bottom. The beds are also on weird metal frames that make the mattresses slide around and make loud banging noises. But overall we had a nice 3 day stay, very clean, the pool was nice and the included breakfast was also very good. The internet was fast despite how busy they were too.

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Service

Service is widely praised as friendly, welcoming, and accommodating, with quick check-in and staff who resolve issues and adjust room assignments when needed. A few guests reported slow or unresponsive maintenance and occasional communication or billing problems.

Related guest reviews

2

Keith

Apr 2, 2024

·

Stayed 1 night

We made a reservation that was not honored with Expedia. The hotel would not honor the reservation so we had to go somewhere else. The manager said we would be refunded but we were not. We won’t stay at a Best Western again. Will appeal to our credit card company.

10

Amy

Jun 12, 2025

·

Stayed 1 night

The front desk associate we worked with was amazing! I am so sad that I cannot remember her name! She was just great and made us feel truly welcome!

10

Jennifer

Feb 8, 2025

·

Stayed 1 night

This hotel was everything we needed for our one night in Louisville. The breakfast was fantastic, the rooms were clean, and the space was quiet. We were assigned a room next to the elevator and since I'm a light sleeper, I requested a different room. The clerk moved us a better room on a different floor, far from the elevator. We would stay here again - it was great.

10

Wayde

May 25, 2025

·

Stayed 1 night

Crystal was Amazing! She went above and beyond to ensure my stay was pleasant!

10

Scott

Feb 5, 2025

·

Stayed 2 nights

The staff here is always fantastic. Friendly and knowledgeable and willing to go the extra mile. Breakfast always has hot options. Rooms are clean and comfortable.

10

Karen

Aug 31, 2025

·

Stayed 1 night

It was above average and very very friendly/helpful staff. We will definitely stay again!!

2

Chad

May 27, 2024

·

Our toilet would not flush and the drain in our tub was plugged. Told the front desk person about this three times and asked when it was going to be fixed. Got the same answer every time-“I told the maintenance man.” Neither were ever fixed!

2

Tylynn

Jul 13, 2025

·

Stayed 4 nights

Housekeeping was not accommodating

10

Mark

Jan 7, 2025

·

Stayed 1 night

The check in was easy and the front desk staff polite and friendly. The room was big, clean and comfortable

10

Dannie

Jul 12, 2025

·

Stayed 1 night

I had never stayed at a Best Western. It was a great experience for a hotel that is not considered luxury. It was immaculately clean. From the young woman at checkin throughout our stay, everyone was extremely friendly and helpful. Breakfast was plentiful, well prepared, beautifully presented and served by caring staff.

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AI-generated summary based on recent guest reviews

Location

Convenient to the interstate, airport, Expo Center and downtown. Several guests felt the surrounding area seemed sketchy, with loitering and occasional parking security concerns.

Related guest reviews

8

Tammy

Oct 26, 2024

·

Stayed 1 night

The hotel itself is very nice and my room was clean and spacious. The staff are friendly and helpful. The hotel sits near an on ramp to the expressway in an area that doesn’t seem great. I noted a couple people who didn’t appear to be guests or staff walking around the parking lot so I was a bit concerned walking to my car on one occasion. Otherwise, my stay went well.

10

David

Jul 8, 2024

·

Stayed 1 night

Easy location to get anywehre in Louisville.

10

Kathleen

Jan 1, 2023

·

Stayed 1 night

Good location right off the interstate. This was just an overnight stay between home and our destination. Arrived late. Left early. Easy check-in. Clean and comfortable. Didn't partake of breakfast...too crowded. Left early. Would stay here again on a future visit to Louisville or passing through.

8

Jamie

Jan 24, 2025

·

Stayed 1 night

Location of hotel is a little sketchy but the hotel was nice. My husband left his wallet and staff was helpful in getting it mailed back to us. Room was clean. Breakfast was ok.

2

donald

Apr 29, 2025

·

Stayed 1 night

Stayed there one night for a business trip, my truck was robbed in the parking lot. Theives busted out the window in my truck along with another truck. Poor lighting no parking security. No effort from management. Do not recomend

8

Cristina

Jul 13, 2024

·

Stayed 2 nights

Nice, clean hotel and friendly staff. Close to downtown, easy access to freeway.and have ample free parking.

10

Richard

Aug 11, 2024

·

Stayed 2 nights

Service staff and amenities were all perfect. Good quality soaps and shampoos very clean. Very quiet area easy distance to expo center and downtown areas.

10

Raymond

Jul 30, 2025

·

Stayed 1 night

Close to the highway,Quiet,Staff was very friendly.

2

Rebecca

Jun 25, 2025

·

Stayed 2 nights

We feel very unsafe as there were people loitering around smoking, the lobby doors would not open, and we had to pry them open. They were also homeless people crashed out on the sidewalk entrance to the parking lot and needles everywhere along with garbage.

8

Cheyenne N

Jul 31, 2024

·

Stayed 1 night

The hotel was very nice but the surrounding area is very trashy and unsafe.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety, quality, and plentiful hot options. Some guests reported stocking or timing inconsistencies, limited allergy-friendly choices, and on-site dinner/bar service operating intermittently.

Related guest reviews

10

David

Apr 9, 2024

·

Stayed 1 night

It was a good spot to stop while traveling. Slow check in but the front desk was helpful and aware of the slow process. No bar open or restaurant as advertised so a bit less friendly than described. For the price, just fine, clean.

8

Kristine

Oct 17, 2025

·

Stayed 2 nights

Most everything was great. Breakfast was a nice selection, food was good, and hot! Times were convenient. Plenty of space for all guests. Staff was all friendly and kind. Room was clean and comfortable.

10

Tony

May 25, 2024

·

Stayed 1 night

Best Hotel that I've had the privilege of staying at. The rooms are clean and the breakfast is the best of all hotels in the city

8

Lee

Oct 1, 2025

·

Stayed 1 night

Very relaxing and quiet. I was disappointed that the bar and restaurant was closed. It advertised online that the hotel offered it. Other than that, my stay was great.

6

Natalie

Apr 9, 2024

·

Stayed 2 nights

There were no dining options available to accommodate our allergy issues. The hand set on the phone in our room didn’t work and we had to use speaker the entire time.

10

Ryan

Oct 14, 2025

·

Stayed 2 nights

Room was very very clean and well kept. The breakfast was the biggest selection I ever seen at a complimentary breakfast. Delicious and healthy options. There for a family trip and felt safe. I would stay here again! Perfect for families on a budget.

8

Heather

Aug 18, 2025

·

Stayed 2 nights

Hotel was clean and well kept. Staff was very friendly and helpful. The breakfast attendant for Sunday the 17th was a little lax on keeping items stocked.

10

Steve

May 22, 2024

·

Stayed 1 night

Everyone who worked here were friendly and helpful. The laundry area was spotless. The dinner in the hotel was nice and the waitress was great.

10

Dannie

Jul 12, 2025

·

Stayed 1 night

I had never stayed at a Best Western. It was a great experience for a hotel that is not considered luxury. It was immaculately clean. From the young woman at checkin throughout our stay, everyone was extremely friendly and helpful. Breakfast was plentiful, well prepared, beautifully presented and served by caring staff.

10

Barbara

Dec 22, 2024

·

Stayed 3 nights

Good breakfast. A restaurant from 5-9 in the hotel for convenience. Friendly staff. Staying here while i work a13week contract at the local hospital.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$105
February	$121
March	$126
April	$139
May	$152
June	$87
July	$124
September	$92
October	$141
November	$105
December	$92

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $89	16 $163	17 $314	18 $315	19 $314
20 $157	21 $89	22 $85	23 $110	24 $236	25 $253	26 $277
27 $167	28 $78	29 $76	30 $78

Su	Mo	Tu	We	Th	Fr	Sa
				1 $73	2 $114	3 $114
4 $73	5 $73	6 $73	7 $73	8 $73	9 $86	10 $79
11 $73	12 $73	13 $73	14 $73	15 $73	16 $73	17 $73
18 $73	19 $78	20 $187	21 $220	22 $220	23 $110	24 $97
25 $73	26 $73	27 $73	28 $73	29 $73	30 $89	31 $89

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed with Sofa Bed, Microwave

Standard Room, 1 Queen Bed, Roll-In Shower

Standard Room, 1 King Bed, Microwave

Standard Room, 1 Queen Bed, Microwave

Standard Room, 1 Queen Bed, Accessible Bathtub

Standard Room, 2 Double Beds, Microwave

Standard Room, 2 Queen Beds, Microwave

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Cottonwood Airport & Expo Hotel Louisville

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Prices for upcoming dates